6346 comments found.
Hello Team,
I have emailed you regarding licesnses for multiple websites. Waiting for your reply. Could you please check on that.
Thanks
Hello,
Unfortunately, we didn’t receive any emails, please use this contact form to send your question: https://themeforest.net/user/upsolution#contact Or you can ask here.
Thanks in advance!
Hello Team,
Sent an email again now. Also find the message below.
I have license for one website.
We are an educational organization and will be developing more than 5 websites with your Impreza theme.
Can you provide a discounted price for multiple licenses?
Please let is know if there is any such plan.
Thank you
Hello,
We already answered your emails. At the moment there are no discounts available. Feel free to subscribe to our newsletter to be notified of future discounts: http://us-themes.com/theme-sales/
Cheers!
hi, i dont see anymore the equal heigth setting for rows/ columns at wp-page builder when I change theme its still there..
Hello,
All Columns have equal heights out of the box so this option isn’t required anymore.
Let us know if you have further questions!
ok, then there must be another problem – the columsn not working any more check pls – one row – 2 columns https://socialmedia-tirol.com/2020/10/12288/
Hello,
Please provide your website (URL, admin username, and password) credentials via this contact form so we could investigate the issue: https://themeforest.net/user/upsolution#contact
Thanks!
Hello
Will there be a discount on impreza in October? I think it was like that a year ago.
Hello,
Very likely yes. Feel free to subscribe to our newsletter to be notified of future discounts.
Let us know if you have further questions!
Hello Impreza Team, I am having weird issue with Portfolio Category. I have created more than 20 Portfolio categories. I have added grid on a page with Portfolio category. I have selected Portfolio (us_portfolio) in ‘Show’ then I click on ‘Show Items of selected Portfolio Categories’ then it doesn’t show all the categories I have. It doesn’t show more than 16 categories. Can you please fix this issue.
Hello,
Did you assign these categories to Portfolio Pages? If so, provide your website (URL, admin username, and password) credentials via this contact form so we could investigate the issue better: https://themeforest.net/user/upsolution#contact
Thanks!
Solved!
When are you going to include latest WP Bakery plugin? Current one available in this theme package is vulnerable to a critical security issue.
Hello,
We uploaded the WPBakery Page Builder as soon as it was released. Please make sure that your license activated: https://help.us-themes.com/impreza/installation/activation/ Then make sure that you’re using the latest Impreza version and go to the plugins list and click the Update link to update the plugin.
Let us know if you have further questions!
Hello!
Thank you for great theme! I given to you 5 stars and could given 10 stars if it was possible!
My support time is expired. But I have one question only. Maybe you can help me..? It will be cool! PLEASE!
I use the Loco Translate plugin to translating but I can not find and translate the “Reset” word of product filter (woocommerce).
Could you plese help me translate this word? How I can do it?
Try use the filter and find the Reset word (ajax function)
—
https://icon-shop.ru/
Thank you!
Hello,
At the moment this word isn’t translatable because it was removed from WordPress translation files but I have good news for you, we’ll add translation support in the next update.
Let us know if you have further questions!
Thank you! I will be wait it.
Hi,
i dont know what happened:
http://www.liage.com.br/categoria-produto/lancamento/All category pages is broken
Hello,
It looks like you set your Sidebar width to be too wide, please go to Theme Options > Site Layout and reduce the “Sidebar Width”.
Let us know if it worked!
Hello support, great work you are doing and i love the impreza amily but i have little challenge am currenly facing;
1 How do i reduce the product title on the home page like in this scrennshot to excerpt https://prnt.sc/utxtw6, i mean i dont want all the tile to display i ust want to be able to speciy the number o words ollow by …. to anybody will know it has to click to know the full name.
2. The product price font is too big on https://prnt.sc/utxtw6 , i want to be able to reduce it,
Hello,
Open your Grid Layout in the editor, open elements settings and set the desired Font Size, please see this: https://prnt.sc/utymqm
Let us know if you have further questions!
thanks a bunch, the size of the price reduced indeed but the title on the homepage i cant figure out where i can make or limit the amound words that will display on the homepage.
Unfortunately, WordPress doesn’t allow to limit titles length out of the box. But you can reduce its font size in the same manner.
Let us know if you have further questions!
i will have prefer to limit the product title on the homepage to just one line like the way it was on this screenshot https://imgur.com/a/Qlcf6sk. Please any CSS code or plugin to achive this?
Hello,
At the moment there is no such feature available. You can hire a separate developer to customise shop pages for you. Please note that non-standard theme modifications aren’t covered by our support scope.
What happened to Ultimate Addons for WPBakery?
Hello,
The plugin works as before. Please describe your issue better so we could find a solution for you.
Thanks in advance!
It used to be included with the theme, but not anymore?
You can manually install it, please see https://help.us-themes.com/impreza/installation/addons/#2-manual-installation But we don’t recommend using the plugin anymore due to performance reasons. It’s better to use native features instead.
Let us know if you have further questions!
Thanks for the quick answer.
I searched the v6 and v7 changelogs for anything about this but couldn’t find anything. It would be handy to note in the change log when changes are made regarding add ons etc.
I understand this isn’t an issue for people who have bought the theme subsequent to you removing the plugin from the Addons section, but it is confusing for users such as me who have the plugin installed, and have used it.
I also see that Ultimate Addons for WPB is still included in the theme download, but it is not the latest version. If you don’t recommend using it, why is it still included?
We include an archive so our clients could manually update it. And we always include the latest version when update themes on Themeforest.
Let us know if you have further questions!
hello good time can we active comments at category or tag pages in impreza? thanks
Hello,
Unfortunately, WordPress doesn’t provide this feature out of the box. You can hire a separate developer to implement this feature for you.
Hello Team Impreza, is it possible to add horizontal scrolling effect on Carousel? Currently there is only arrow and navigation dot is present. I want carousel to scroll with mouse wheel in horizontal direction. For example, https://codepen.io/pkstha/pen/yLOmVLw
Would appreciate if you can help on this.
Hello,
Unfortunately, Carousel doesn’t provide this feature. You can can create a new ticket as Feature Request, and if it will receive many voices from other clients, we’ll consider implementing this feature in one of the next updates.
Hello. Can you solve this isues? In the next version, eventualy..
My php is 7.4
PHP Notice: Undefined property: Vc_Updater::$title in /home/xxxxxx/public_html/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 99
PHP Fatal error: require(): Failed opening required ’/home/xxxxxx/public_html/wp-content/plugins/us-core/plugins-support/js_composer/map/vc_row_inner.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/xxxxxx/public_html/wp-content/plugins/us-core/plugins-support/js_composer/js_composer.php on line 443
Thanks!
Hello,
We checked and Impreza works well with PHP 7.4 so this issue might be related to some 3rd party plugins, for example, to WPBakery add-ons. Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so our engineers could investigate the issue better. Also, we don’t recommend sharing error logs in public replies due to security reasons.
Thanks!
I bought the theme and used it as a test, now that I want to use it in a project it tells me Impreza is activated for development, how can I activate it
Hello,
You can easily reactivate your license. Please take a look at this article for details: https://help.us-themes.com/impreza/installation/activation/
Let us know if you have further questions!
Hi,
The OpenStreetMap is not working anymore even not on the demo: http://impreza.us-themes.com/elements/map/
Hello,
I checked the demo site and the map works well, please see this https://prnt.sc/uqpiom Please try another browser and let us know a result.
Thanks!
Hi! How to update a template seamlessly from version 5 to the latest? 
Hello,
Please take a look at this reply: https://help.us-themes.com/impreza/tickets/39663/#reply-168313
Let us know if you have further questions!
Dear Impreza Team, as loading fontawesome externally from their servers, site performance is suffering. Is it possible to delete external loading of them completely and host fontawesome fonts and icons 100% locally?
Hello,
Impreza stores FontAwesome locally, probably one of your plugins calls these fonts from external resources. Deactivate all 3rd party plugins and check again, if these extra fonts will disappear, activate plugins one by one to find the issue.
Let us know if it helps!
In reply to a comment from @joologa you say: “our developers working on a new builder.”
This concerns me greatly.
1. Are you planning on dropping WPBakery as the page builder for this theme?
2. If yes, what is the planned timing for this?
3. Will you have an upgrade/conversion process for translating WPB shortcodes to the new builder format?
Hello,
WPBakery Page Builder will be working as before so there is nothing to worry about. We plan to make our builder fully compatible with WPBakery shortcodes, so as a user you won’t see any changes.
Let us know if you have further questions!
Hi,
I am having a problem where catalog visibility: hidden products are not displaying on both the frontend and the backend (wp-admin). I have updated to the latest version of the theme.
Hello,
Hidden products supposed to be hidden on frontend, it’s an intended WooCommerce behaviour. What do you mean by backend appearance of these products, what exactly isn’t working?
Hi,
i am unable to see catalog visibility hidden products on backend (wp-admin) as well. I am only able to see the products when i change back to default theme.
Please provide your website (URL, admin username, and password) credentials via this contact form so we could investigate the issue: https://themeforest.net/user/upsolution#contact
Waiting to hear from you soon!
Pre-purchase question RE; Impreza Consulting / Consulting Agency theme. Will it be possible to animate the Homepage to flick (vertically as it does already) between the between Blue frames ( which are static in your demo ) – Please respond. We have used many of you other themes already & really enjoy using Impreza. – Thank You
Hello,
Sorry, I don’t get it. How exactly do you want these items to behave?
Behave Like Image slider OR Revolution Slider. ie Scroll thru the 3 frames/boxes.
Hello,
Sorry, still don’t understand. Do you want to slide sections horizontally on scroll?
Scroll Vertically.
Do you want the same scroller as here? http://impreza20.us-themes.com
If so, simply use the Page Scroller element of WPBakery Page Builder. Otherwise, describe the desired feature better so we could find a solution.
Thanks!
Do you want the same scroller as here? http://impreza20.us-themes.com YES. Q: Where can I access the ‘page scroller’ element in WP Baker ?
Please see this: https://help.us-themes.com/impreza/elements/page-scroller/
I have added the Scroll Element. But..is it possible to have it rotate/scroll between the page blocks by itself ( automatically without having to click the buttons )?
Yes, just scroll the page with your mouse. Doesn’t it work for you?
Can it scroll by itself ( Without the requirement of using the mouse)
Unfortunately, it has no autoscrolling.
Let us know if you have further questions!
Ok , No Autoscrolling. Q: How do I add a background image with an overlay colour ( as in the blue Theme sample) ?
Just set an Overlay and Background image at Row Settings, please see this: https://prnt.sc/uq15ui
Q: Header Behaviour on Scroll – Where is the setting to constantly display the Main header, while I scroll down the page. ( ie; so the header remains visible at the page top ) ?
Go to Impreza > Headers, open your header in Header Builder and set it to be sticky, see this: https://prnt.sc/uq1lx8
Let us know if you have further questions!
Thanks. Gallery -Display Settings: – How can I display all the image thumbnails as squares of equal size in the galley / Grid display mode ( even though the images are very different dimensions) ?
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ so they could find a solution for you.
