Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

Cart 333,670 sales
Recently Updated
Well Documented

muffingroup supports this item

Supported

19044 comments found.

Dear support,

I’m using the header builder for my website. I notice that the mobile menu is not sliding in anymore.

Are there any different styles for the mobile menu instead of the simple dropdown?

Looking forward to your reply!

Hi,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.

Best regards,
Muffin Group team

Hello Team,

An error occurred while updating Betheme: The package could not be installed. The package contains no files and unable to install pre built website error occurred “can not get domain name”

Can you please provide a solution to fix this.

Hi,

the error “The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send us access to your WP dashboard along with full purchase code that you have used for theme registration, so we can take a closer look.

Notice! Please do not forget to attach your license key in the message.

Best regards,
Muffin Group team

Hi,

Did I send the key in this message or have to raise support ticket. Can you please sent the link to raise the ticket.

Thanks

Not, do not do this here as this is public. Please send us private message through contact form on the right hand side at http://themeforest.net/user/muffingroup#contact Please do not forget to let us know in a message, what for this access is.

Hi Muffingroup,

Im having problems with configuring the header menu.

I want a centered logo on a white background, and the menu with a black background.

Can you provide me with the additional CSS?.

Currently i have layout style: Stack Center.

Thanx Bram

Hey Bram,

please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.

Best regards,
Muffin Group team

Thanks for the details. The logo and menu are in same container so to make the logo background different color and full width, you have to use the following custom css:

#Top_bar .column.one {
    width: 100%;
    margin: 0;
}

.header-stack.header-center #Top_bar .logo {
    background: #FFF;
}
How do I enable the Breadcrumbs icon in WooCommerce. This icon is present on a few of your themes but for some reason it’s not available on (artist3)?? https://prnt.sc/upoycl

Hi,

please send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it because breadcrumbs should display by default on WooCommerce related pages. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Hi, how can I remove or change the “scale zoom effect” on image portfolio, seem like the zoom effect is at 120%, but how can I change to 105% for example? thanks!

Hey,

please send us link to page/s where you would like to do above customization first so we can have a closer look and provide best possible solution.

Best regards,
Muffin Group team

Hi can you send a copy of WPBakery Page Builder 6.4, please…?

I’ve tried many many times now to update it and i’ve managed to update the theme but WPBakery Page Builder will not update at all and simply refers me to go buy a copy.

Please advise.. This is not a support issue as the plugin is needed to use the theme / build with it / modify it so please don’t try to force me to BUY support simply to be able to upgrade 1 plugin that is supposed to update when your theme does and no longer does.

This has only become an issue since Wrodpress 5.5.x was released so far as we know.

Thankyou !

Hi,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Hy guys im trying to change the coor of the border ob a square, section_gruop class, i´ve changedd all colours on the theme options, but still showin me other color in some squares with info inside

Hi,

please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.

Best regards,
Muffin Group team

hello thanks a lot for answering, this is the link https://capitalcorp.com.ec/

there is some yellow stuff (a square) still, i want to change the color to blue.

thanks a lot

This is inline style set for the Column item of Muffin builder. You have to edit column item to change its color or just remove it.

Hello! I am your regular customer. I really like your product. Prompt, I am getting the following errors in the console:

Refused to load the font ‘data:application/font-woff;charset=utf-8;base64,d09GRgABAAAAAJEYABIAAAAA/6w…kZx6wZ80xnZvqVZ47nRXHifwCkEI2jAAAAAAAAAQAAAADVpCcIAAAAANJFHtgAAAAA02pvkA==’ because it violates the following Content Security Policy directive: “font-src ‘none’”. js.stripe.com/v3/m-o…n=6&preview=false:1 Refused to load the font ‘data:application/font-woff2;charset=utf-8;base64,d09GMgABAAAAAHwsABIAAAABD2…X2f5RykPXfK2Tlsi4n5HagbKl/xZhS7TiRTR+N8d0cau37yMJz00O3tJXlpphxp2DNgSmvAgAA’ because it violates the following Content Security Policy directive: “font-src ‘none’”. js.stripe.com/v3/m-o…n=6&preview=false:1 Refused to load the font ‘data:application/font-woff;charset=utf-8;base64,d09GRgABAAAAAKBMABIAAAABD2w…zpGcesGfNMZ2b6lWeO50Vx4n8ApBCNowAAAAAAAAEAAAAA1aQnCAAAAADSRR7YAAAAANKobdo=’ because it violates the following Content Security Policy directive: “font-src ‘none’”.

Страница https://radar-c.ru

Hi,

please send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Hi guys im just trying to change the main background image on callcentre prebuilt, on theme options-header and subheader, but for some reason is not changing, thanks a lot !

Hi,

please send us WordPress dashboard access privately via the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Hello Author, i bought this theme and activate on my ”.ae” domain but i have another domain ”.com” with the same name but now .ae is expire and i dont want to renew so now i want to update register domain, how i can do that, before it was on www.descept.ae and now i want to update on www.descept.com

Hi,

whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.

For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/

Best regards,
Muffin Group team

Hi, I have latest betheme on my staging site https://54.201.101.166/application-electricity-water/. Thw WP forms plugin some time not works with betheme child (the activated theme) some time when I check option it automatically goes to next step and when I checked the checkbox it is not working cursor become Hand sign and it does not allow to check. After 5 to7 seconds it will allow to check. some time on click second step checkbox, It automatically goes to previous step one. I have already connected to WP form plugin support and they have confirmed that there is no any issue fro plugin side. as this plugin works with default theme smoothly. I have already checked with plugin deactivation for find any plugin conflict too. but there is no any plugin conflict. So can you please fix that issue or guide me on that? Also can you please cc email on my address to webcoder4.nsquareit@gmail.com

Also, I have shared login details from the form https://themeforest.net/user/muffingroup#contact Please check and let me know. Thanks.

Hi,

if you already sent us private message, you can be sure we will respond as soon as we check everything. There is no need to duplicate messages as this won’t speed up anything for sure ;)

Thank you for understanding.

Best regards,
Muffin Group team

Hi please reply cc email on other address to webcoder4.nsquareit@gmail.com Thanks

Thanks!

How do I get a refund for this?

Hi,

please send us message privately via the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look.

Best regards,
Muffin Group team

Hi, I have a pre-purchase question.

Does your pre-made elementor designs work with the free elementor version or do we have to buy a pro version?

Hey,

all pre-built websites based on Elementor, can be customised with FREE version ;)

Best regards,
Muffin Group team

Hello,

We have a problem with the menu, the buttons remain colored as if the mouse was on them. How to fix it ?

Here is the website in question: https://lavilladuphare.com/

Kind Regards.

Hey,

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Thanks, it’s done,

Best regards.

Thank you, we will respond as soon as we check ;)

Hi

What is the meaning of “One Page ” in Muffin Page settings?
https://prnt.sc/unjacd
Could you explain with more details please ?

Thank you.

Hi,

One Page option activates smooth scroll on page between different sections and you can easily move using menu items in header.

You can check this feature on the following demos:

https://themes.muffingroup.com/be/personaltrainer2_el/

https://themes.muffingroup.com/be/bistro4/

Just click on menu items and you will notice scroll effect between sections on page.

For more details about this feature, please visit https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/

Best regards,
Muffin Group team

I see

And is that even possible to have some page with this option “one page” and the other of my page have their default settings?

Yes, it is possible of course.

Hey

I am getting this message > Purchase code already used. Please deregister purchase code and remove theme folder on: philhanna.co.uk

I no longer have access to this server as it expired during development and I now have a new domain. Can you dereg this for me please as I would like to use the theme on my new website.

Many thanks, Phil

Hi Phil,

whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.

For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/

Best regards,
Muffin Group team

Hi guys! nice theme! Im kind of new in wordpress, i just want to add new image gallery like sliders in a diferent seccion on my web, im working on repair2 thanks a lot

Hey,

for that, you can use simple gallery item ;)

Best regards,
Muffin Group team

thanks a lot, one more question i want to know how to copy items and colums from one page and paste it in another page in muffin builder. Thanks

You can do this with Import/Export feature ;) For more details, please visit https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/

Hi guys, Im working with the theme and WPML, how I can set two footers, one for spanish and one for english? i’m looking and I don’t see it. Thanks.

Hi,

for that, you have to use WPML String Translation tool. If something still won’t be clear enough, please contact with plugin’s support team.

Best regards,
Muffin Group team

Hi, i helped my friend to move his website to a new domain and in the process i also updated BeTheme to the newest 21.8.6. How do i deregister an older version 12.3 of BeTheme?

Hi,

as you can see, there is no “Purchased” label next to your nickname what means that you did never bought any license of Betheme. If your client did, ask him to create an account on support forum so you can post there instead.

Thank you for understanding!

Best regards,
Muffin Group team

you mean to tell me after all those sales and questions about ubermenu, you STILL haven’t bothered to test it? so you know, as of september 2020, your theme does NOT play well with ubermenu. i can get the menu to work with it for desktops, but fails during the responsive phase.

Hi,

we have already many users using UberMenu and as far as we knows, it works correctly. If something does not work on your side, please send us private message with more details so we may have a closer look.

Best regards, Muffin Group team

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey