89 comments found.
Hi – i love the look of this theme!
Is it possible to make a header section with the logo in the middle?
I’m working with a round logo that doesn’t look as good as yours when it’s set in a horizontal header so i’d like to make it big and put it on the middle…
Hi there,
Thanks for taking an interest! Our theme header layouts do not have a centered logo layout included, unfortunately. Possibly you could achieve something similar with custom CSS. Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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I want to make the logo bigger. There is no logo height adjuster in the theme options.
Hi there, Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Hi where can I delete the contact form in the Wellness slider?
Hi there,
Thanks for writing in! This can be done in the slider itself, inside the Global Layer.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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I have been trying to change the pink on my site. It just not changing everywhere, this is extremely frustrating. I also cannot log a support ticket as I am not getting the verification mail. Please assist.
Hi there,
We could not locate your Envato username at all, anyway if you still encounter issues you can always send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our team will check this on your end.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Where is the responsiveness section in WPBakery elements?
I can’t see to change the margin/padding on mobile devices for elements.
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Hi my website http://zucchizm.com/ seems to have suddenly stopped showing images that were on the ‘contact us’ button among others, What could have happened?
Hi there,
Thanks for writing in! What we do detect is that you have crossorigin issue and this article might help you here.
If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi,
When developing my website I have had a problem with code and I have had to delete it and to re install everything.
Now when I want to register the template I have this message: Code is already registered for other domain.
I have already send you a message to helpcenter@qodeinteractive.com and still no reply.
It’s urgent.
Thanksq Best regards,
Hi there,
Once we check we can see that your request has been handled so please if you need any further assistance continue the conversation with our support team.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi. My site is https://www.zucchizm.com/ on the home page i can see a title i didnt add and i cant find where to edit this. Please see this link to see what i am seeing https://snipboard.io/o1EcAj.jpg How do i remove that?
Also my logo (though over a 1000 megapixels) appears rather small on my site, how can i make it bigger? Thanks
Hi there,
The title you refer to is a widget title added in the top bar in Appearance > Widgets > Top bar so you can simply remove it from there.
And when it comes to your logo, in case the logo size on your website would be 100×100px, just upload the logo with the size of 200×200px. You can read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Got it. Thanks
Hi there,
Glad we could help!
Support
Mikado Portfolio part of
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Hello again. I am about to lauch my website but not ready to sell online yet. How can i disable the buy function on my website. The url is https://www.zucchizm.com/
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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i cant log into that account it keeps telling me to verify my account but i did not receive this email. When i try to reset my password, it tells me to verify email. Kindly help then
Hi again,
Please provide your email address here so we can verify your account.
Support
Mikado Portfolio part of
Qode Interactive
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Hi again,
Your account has been verified. Thank you for your patience.
Support
Mikado Portfolio part of
Qode Interactive
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The preview will not show correctly on bigger screens… especially pages like https://oaza.qodeinteractive.com/vouchers/ ... I guess the max width has to be set fixed…. will this issue be fixed?I am thinking of purchasing the theme for a client of mine..
and… does the theme come with some parallax animated sections as well?
Hi there,
Our themes have been designed for full HD displays. You will need to upload bigger images for them to cover bigger screens. And if your display still doesn’t look good, you can always contact our support agents, they’ll be happy to take a look.
Let us know if you have any additional questions.
You can see parallax sections throughout our demo. For example on the homepage: https://oaza.qodeinteractive.com/ http://prntscr.com/uff0ddLet us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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I purchased the Theme, but when I go to customize etc it asks for Activate WPBakery Page Builder, but I cannot see where I have this code etc? code is all broken when I go to edit a page (e.g about me) it’s all broken boxes.
how do I activate and update the WPBakery plugin?
Hi there,
Thanks for writing in! If you need an immediate update of any of the plugins, please submit a ticket on our help center and one of our support agents will provide you with latest versions.
Support
Mikado Portfolio part of
Qode Interactive
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Love this theme. Silly question. I assume the pink color on the main demo can easily be changed to a different color? and can I change it on different page as well? Thank you
Hi there,
Thanks for taking an interest and glad you like the theme. Yes, of course you have the option to change the color on your theme for sure as you do have our theme options as well as individual page options which let you do this.
We are here if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hello,
Before I re-purchase support, is it possible in this theme to add different menu options on different pages? Or is the menu site-wide throughout the site and cannot be changed? Please let me know if it’s possible and if it is, I will re-purchase support and ask you guys to help me set it up.
Regards,
Hi there,
For sure you can do this. You do have our themes Global options that will be applied to all the pages. However you do have as well the Page options for the header, and if it is set on a page it will be only applied to that specific page. You can read more about it here. We hope this helped!
Support
Mikado Portfolio part of
Qode Interactive
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Hey – thank you for the response. What I meant was, is it possible in this theme to have diffferent menu options for different pages?
i.e. Page #1: Home, About, FAQ (no products); Page #2: Home, About, Products (no FAQs); Page #3: Home, Products, FAQs (no About) etc.
So I want different menu pages on different pages. I will be using the same menu style, just want different pages on different pages in the menu.
Thank you for your prompt response 
Appreciate it! Will provide 5 star feedback
Hi there,
Once you set your main menu, it will be applied to all of your pages. You could alternatively hide a specific menu item on a certain page with custom CSS, targeting the page ID and that particular menu item you wish to hide.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi pre sale question, can I use custom page for portfolio like bridge theme? (not gallery, or masonry).
And can I create 4 pages of portfolio with 4 categories? page 1 = 4 treatments, page 2 = 3 different treatments…
Another thing, booking calendar plugin is inside the theme? or I have to buy it? thanks
Hello,
thank you for taking interest in our theme!
Portfolio custom post type is included in Oaza theme, if that’s what you meant. You can have several different portfolio types, which can be seen in our theme demo if you hover over Portfolio > Portfolio Single menu items.
You can have as much categories as you like and you can assign them to countless pages, there’re no limitations regarding this matter.
Booked plugin is not included in item package, so you will have to purchase it separately, sorry about that.
Support
Mikado Portfolio part of
Qode Interactive
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Hi Mikado themes!
I would like to ask if your theme is compatible with the elementor add-on? And in mobile view there may be an option to open the menu in full screen? Thank you in advance
And one other question are you planning to offer a discounted price in the near months?
Hi there,
Thanks for taking an interest!
The Oaza theme does come with WPBakery plugin which is more than enough for building your content and achieving the same look as on our demo website. Elementor plugin is not compatible for now.
The mobile menu has a specific layout and behavior and it cannot be changed within our theme options but you could achieve this with some custom CSS.
When it comes to special offers we don’t have any active campaigns at the moment. Sorry about that but you can always subscribe to our newsletter to receive notifications about the latest news and discounts – https://qodeinteractive.com/newsletter
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, where can I change hover (underline) and styles for the Main Menu? I think this is made with jQuery…please help!
Thank you in advance.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Hello,
Oaza is a nice theme, but i want to ask you:
1) do you continue supporting and updating this theme, because there are no updates in the last 6 months
2) is it compatible with Wordpress 5.4.x
3) is it compatible with Woocommerce 4.2.x
Thank you
Hi there,
Thanks for taking an interest!
1., 2. & 3. Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. We appreciate your patience and understanding.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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I am despairing. I want to change the hover effect underline in the navigation menu. My own request says that it is jquery? How can mankind change it? Need help!
Thanks in advance
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Hi!
Any updates comming? The theme has old WooCommerce templates that needs to be solved ASAP.
Hi there,
Thanks for writing in! We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, when I made the last update of Wordpress, my flavicon was gone. And now, I don’t find anymore the place for put it on again. Is it normal ? Do you have remove this option ??
Hi there,
Thank you for reaching us!
You will find it in Appearance > Customize > Site Identity. If you have any additional questions and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Great ! Thanks a lot ! have a nice day
Hi there,
Glad we could help!
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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How can i get a refund for purchasing this theme? it isnt properly loading on to godaddy and even they cant help me.
Hi there,
Before submitting a refund request, we would appreciate if you could submit a request on our helpcenter in the upper right corner and one of our agents will be happy to investigate and assist you.
Support
Mikado Portfolio part of
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