6458 comments found.
shoudl we buy WPBakery Page Builder to use your theme?
sorry for all these presale questions – does your theme work well with disqus plugin?
Hi Gabriel99,
1. No, you don’t need to buy WPBakery license. We already included that plugin on JNews.
2. We already integrate Disqus on JNews so you don’t need to install an additional plugin for Disqus comment.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
that is a fantastic news
Author Setting / Override Author Setting
Could you add an option to disable this feature from user profile? What is this for the user? Who made it up? We have not seen such senseless functionality. It should be visible only to the Administrator, and it is visible to every user – who uses an ordinary WP account and does not even know what it would be used for and can change the layout of the website any time!
Hi pqinstitute,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
It’s not about help, but something that affects 100% of users. You have not thought about some solutions and they are illogical – such an example is the “Author Setting / Override Author Setting” option – should be available only to the ADMIN and not every user who can destroy the page layout.
Hi pqinstitute,
Currently we don’t have an option to disable that option. In this case, you need to do some changes to disable that option.
Thank you
can this page width be larger? https://jnews.io/newsplus/2020/03/13/east-ventures-to-raise-funds-to-produce-covid-19-test-kits/
Hi Gabriel99,
Yes, you can increase the container width.
Thank you
is it possible to create a large banner directly below the top menu? lik on this page? https://prnt.sc/ursp8g
Hi Gabriel99,
I think it’s possible. We also provide JNews child theme that you can use for customization. JNews is flexible for customization.
Thank you
hi can you comment on if your theme is faster than Newspaper? do you also support svg logo for header and footer? how long do you typically answer the questions?
do you also support adrotate plugin?
Hi Gabriel99,
Thanks for interesting in JNews theme.
1. For now I think yes. Page speed depends on many factors such as server setup, number of site content, plugins, external resources, and others. Our support team will guide you to optimize your website page speed with JNews.
2. Unfortunately, we don’t support svg logo for now. You can convert your logo to png or jpeg format and we also have a text logo features.
3. Less than 24hours, but we always try to answer customer support as soon as possible.
4. Yes, you can use adrotate plugin.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
I saw the svg logo can be used with css style this is a working solution for now?
Hi Gabriel99,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I´m testing your theme for a while like 2 months, no production or profit version of my website yet. Just testing, cause i´m wasting so many times my money in themes here…
But the thing is, i want to go public with my site, so im ready to buy your theme.
I have 2 choice, here $59 or envato elements for $33/m.
I know that here with $59 i will have updates and support, but with $33/m in elements just updates but not supp.
So before i go with elements, i have 3 questions:
A. This version and envato elements version are the same? -Cause i can spend $59 usd at this moment, but i can spend $33.
B. Can i get paid support from you later in case that i get this theme with envato elements? - i want to know, cause some things like social counter or facebook instant articles and others maybe requiere support, so i just want to know if you have support plans or maybe i will have to buy the theme here by 59 if i go with elements.
C. Are you fully committed to long-term development and update with this theme? - I was looking for Newspaper X theme, they have a lot of sales like 117k, but for some reason i get access to a 7.1 version of Jnews, installed and like it, in fact your theme do better some things than NewspaperX, like ads and amazon.
Thank u.
hi jesserojas, we in very near time going to remove jnews from element. so i won’t recommend you to download it from element. i will recommend you to buy it from themeforest.
yes sure we are commited with this theme development, we already have milestone in several years from now. we also keep up to date with WordPress new feature such as Gutenberg, etc.
Thank you
Hi! thanks for anwser me. Its kinda late for me, already payed for elements xD.
But if my website works fine, i will buy a full license later, may be in 2 months =)
Great to read about your commited with Jnews, cause im looking for a long term use of them cause its the same with my website =)
By the way, great theme.
Thank you jesserojas
I had been using Jnews Theme from one year. But, due to this theme my website is lightly slow and then I switched to Astra theme and now everything fine. I’m not saying that this theme is bad but after implimenting AdSense Ad it going to be slow. Visit : https://hindimind.co.in/
Hi alok7030,
Thanks for using JNews. Website speed depends on many factors, such as server setup, number of website content, plugin installed, external resources, and others. We always improve and optimize JNews to get better page speed results.
Let me know if you have any questions and if you need further help you can ask questions on our support forum at https://support.jegtheme.com/forums/forum/jnews/. Our support team will help you asap.
Thank you
Hi, I need to open a ticket but your support page does not have any option for it. Basically what I need is that if there a fix for the theme for the new wordpress version, the minute i did the update I lost the ability to do edits for each entries. Please let me know how can you help me.
Hi davidsibaja,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, if you still getting a problem with our forum, please send me a screenshot about the problem that you get in there.
Thank you
Hi mabirihe,
Yes sure. But you need to purchase JNews through Themeforest to get support service, automatic theme update and theme activation token.
Let me know if you have further questions.
Thank you
Hi, I think I found a bug in the JNews theme. I use the Header created in Elementor and in it the Nav Menu widget (Hamburger icon), on which when I press the dropdown menu pops up in the mobile version, there are categories that contain subcategories. After pressing on a category, the list of subcategories will expand, but at the same time it will immediately start loading the category I clicked on, so I can’t normally get to the subcategory. This happens when I have the JNews theme activated, and on the default Wordpress Twenty Fourteen theme it works properly – after pressing on a category the list of subcategories expands and I can choose a subcategory in peace. well thank you
Hi temporalnaut,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi Author. I find it hard to submit ticket. Can you please provide me the info here? How can i adjust the number of content to be shown here. In my website, only 1 post is present. How can I edit this and make it 10 or as many as I can?
Hi dillonkivo6,
Can you send me the page URL that having this issue? I will check it further.
Also, can you tell me what’s the problem that you get on our support forum?
Thank you
Hello, when I turn on dark mode the dropcap of my posts are not changing while the text does change. Is there a solution for this?
Hi opgupta2310,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi, Seems like a best theme, I think of changing from Jannah to Jnews. One pre-sale question please: does Jnews have the option to white-lable the theme and hide all WP details from page-source as in Jannah? Also, do you have some kind of migration tool to ease the process of changing themes? Thanks!
In regard of the white label, you can see here for example (knb.is) that the page source doesn’t reveal which theme it uses. Is that possible to do with Jnews without one of those heavy messed-up plugins?
Also, how does Google treat the content locker and paywall features in regard of SEO? does Google bots reads the content or locked out as well? If they’re not locked out, what prevents users from copying the source code?
Hi Qanna,
Thanks for interesting in JNews theme.
1. Currently we don’t have a white label feature, you may need to do some changes or using a white label plugin.
2. For the paywall feature, the Google bots only can access the post excerpt. They will read the post meta content instead of the full version of the post content. So, Google bots still can index your content properly when using the paywall feature.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
halo bro, apakah ada masalah dengan jnews jika update wordpress ke versi terbaru? trims
ada pesan errorWarning: sprintf(): Too few arguments in /wp-includes/nav-menu-template.php line 266
Halo,
Coba buka support ticket di forum kita mas bro https://support.jegtheme.com/forums/forum/jnews/
Nanti tim support kita akan segera membantu.
Terima kasih
Hello Jeg, trust you are doing well. Please I need your assistance tho I know my support has expired but I shall be grateful for your help. My home page is having multiple H1 tag, please which directory can I made correction to this. Thanks: www.azurevoice.com
Please assist me
Hi amooisreal,
You can modify the logo file for desktop and mobile.
If your support has been expired, you need to extend or renew the support license so you can easily ask support on our forum. You can check this article for more detail https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
Thanks, Jegz for your response. I have searched for the term “Logo” but all I could see are PNG Files. Which directory is this located?
Hi amooisreal,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Thanks for your response, here is the error message i encountered while trying to share this tread in Jnews support forum
(You cannot create new topics. It may because your support license is expire, or you haven’t bought this themes yet)
Please assist me, I know my support has expired. I will appreciate if you can forward this to me private in my mail.
The question is: I have multiple h1 in my homepage, which of the source file can i correct this error. Thanks Jeg, for all time support
Hi amooisreal,
Regarding this thing, you need to extend or renew the support license. You can check this article for more detail https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
hey i want, that module 22 show 2 posts in a row in mobile devices please help me out. detail question in your forum please reply quick. https://support.jegtheme.com/forums/topic/module-22-for-mobile-devices/#post-74199
Hi bayanmediauk,
Your questions has been answered, please check it out.
Thank you
tHANKS A LOT
You’re welcome bayanmediauk
Saya ingin mendesain ulang widget Popular post, Dimana saya bisa temukan folder widget tersebut di Cpanel?
Halo,
Silahkan buka support ticket baru di forum kami https://support.jegtheme.com/forums/forum/jnews/. Nanti tim support kami akan segera membantu.
Terima kasih
Saya sudah tidak bisa masuk ke forum ticket, Sudah expire.
Untuk popular post widget nya bisa cek file ini bro “jnews/class/Widget/Normal/Element/PopularWidget.php”
Terima kasih
I am getting a message that I need to enter a token (which I did and it won’t accept). I am not able to update the theme because it will not accept my token.
Hi Rhonda3,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Am I able to update the theme without renewing support?
Hi Rhonda3,
Yes, you can update without renewing support. For theme update, you can check our documentation here https://support.jegtheme.com/documentation/themes-update/
Thank you
I am unable to activate license. I followed the steps and checked the boxes but still have issue?
This token has access to:
1. View and search Envato sites 2. View your Envato Account username 3. Download your purchased items 4. Verify purchases of your items 5. Verify purchases you’ve made 6. View and search Envato sites
Hi sirgeoh,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, please make sure if you already login to the account that purchases the JNews theme when generating the token.
Thank you
Alright, I sent the same message over there.
hi, i have question.
1. i want to use playit mode (video demo) for articles and video site but the watch history and watch later only can use for video. so, can it bypass to use for all type of post?
2. also for user profile/channel, can the post list not only for video? i meant since my site use mixed between articles and video, can it bypass to use for all post or saperate both but show for all post by the user?
3. also about the option to save post as favorite, watch later and add to playlist. can it bypass to use to all post type?
i need help for this if not yet not provided in the theme features.
Hi kinglordo,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
My support already ended and i cant post anything on the support forum. If there have answer why not just put it here or give the link i can refer to.
Hi kinglordo,
Please try to extend or renew your support license, please check this article for more info https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Currently the feature that you mention above only works for the video post format. You need to do some changes to achieve your need.
Thank you
