Hello, @meoman,

We are working on the new Theme update and soon we will release it, so please be patience and stay tuned with us.

Regards, P-THEMES.

Hello, @simple9966,

You have to use the plugin WPML or Polylang, you can use any one which better meets your requirements.

Regards, P-THEMES.

Hello, @tokulczycki,

I have just confirmed from the support department and they said that they already solved and replied to your support ticket #103954, so please check your support ticket reply and reply to your support ticket accordingly.

Regards, P-THEMES.

Hello, @stampadaimage,

You have to use Custom CSS for hiding the Menu and use that Custom CSS on WooCommerce product pages by editing every single page under Custom CSS option, It will work for you.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired 10/01/2020. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @palomavallhonrat,

You have to change/translate it into the Theme language files as per your requirements.

Regards, P-THEMES.

thank you. where do i find this section in the admin panel? do I have to install Loco Translate plugin?

Hello, @palomavallhonrat,

Yes, you have to Install the Loco Translate plugin and then you have to edit the particular language file which you are using as your WordPress language and change the word in it.

Regards, P-THEMES.

Hello, @b8engl,

We already noticed this on September 11, 2020 (The WPBakery team releases an additional patch) and we already updated the plugin as well, you can simply download the very latest version of the plugin from the support system and update it on your site:

https://smartwave.freshdesk.com/en/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

Regards, P-THEMES.

Hello, @pno,

Please go to Slider Revolution and edit the particular slider, under Slider Setting >> Advance turn ON the options showing in the below given screenshot:

And also please make sure that you have turned OFF the Optimization for Slider Revolution from Porto >> Speed Optimization Wizard >> Revolution Slider as showing below:

Regards, P-THEMES.

i mean svg or png

Hello, @pno,

You can not use the SVG but you can use the FontAwesome Icons for the Icons:

Cart Icon Change:

If you have the Cart Icon on your site by default as showing below:

Then before using any other Icon, you first have to remove this Icon, and it has been made using Custom CSS, You have to comment out the Custom CSS from Theme Options >> Skin >> Custom CSS as showing below:

And then you can use any Icon code from here or FontAwesome:

https://www.portotheme.com/wordpress/porto/shortcodes/icons/

As showing below:

And then paste that code under Porto >> Theme Options >> Header >> Mini Cart Icon as showing below:

It will work for you:

This is how it works

My-Account Icon Change:

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache and you can change the icon code as per your requirements as well.

#header .porto-icon-user:before {
    content: "\f508" !important;
    font-family: "Font Awesome 5 Free" !important;
    font-weight: 900;
}

Regards, P-THEMES.

Hello, @unoserver,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.header-wrapper header#header .header-bottom.main-menu-wrap {
    padding-top: 0 !important;
    padding-bottom: 0 !important;
}
header#header .header-main .header-col.header-right.hidden-for-sm {
    padding-top: 20px !important;
    padding-bottom: 10px !important;
}

Regards, P-THEMES.

Hi Porto Thank you for your support but the CSS above didn´t work to shorten Top bar Height and Menu Bar. We need to change the height of both.

Hello, @unoserver,

Please contact us via our support system with your site WP-Admin Login details so that we will check it for you.

Regards, P-THEMES.

Hello, @ojaolawebsolution,

If you are using the WP Bakery version of the Demo, then please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052390--2-how-to-edit-shop-page-banner-and-changing-images-

&

If you are using the Elementor version of the Demo, then please watch and follow the instructions showing in this video:

https://youtu.be/qlhOBpYDw9Y

Regards, P-THEMES.

Hello, @bakdbds,

We have to check it on your site because it is working perfectly fine at my end, please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site and solve it for you.

Regards, P-THEMES.

Hello, @parisalex,

I have just checked the element of Porto Blog with layout “Medium Alt” on my test site page and when clicked on the read more button, it takes to the particular post page and this is the default functionality of the element and this is how it works, you can check it on my test site page here at the bottom:

http://hubdatasolutions.com/pearl/porto/global/test/

So please do the following listed debugging processes on your site one by one, I am sure it will help you in solving your issue, this is not the bug.

|.   Make sure you have everything up to date (Theme, Plugins, Translations files)
||.  Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V.  Check the browser dev console on errors (F12, on most if not all browsers)
V.   Double-check your own Custom CSS, or Custom Snippets in function.php is causing it

Regards, P-THEMES.

Hello, @simple9966,

No, Sorry to say that but this is not possible, you have to create the variable product with variable variations and it will show the show the smallest and largest variations prices on Home/Shop/Category pages. This is how it works and this is the default functionality of the WooCommerce and Theme.

Regards, P-THEMES.

Hello, @thesuperstar,

If you already read the above article then I think you have only read those articles but not understand it.

The Images settings of the products are coming from WooCommerce.

The core functionality of WooCommerce is that it is only able to change the size of an image from high to low, not from low to high.

Like you have 2 products on your site both have different image dimensions.

1 has 400400
2 has 200200

Now you want to change the size of the images as 300 right.

You can change it easily from WooCommerce >> Setting >> Customize >> WooCommerce >> Product Catalog.

But when you set the size from there as 300, the 1st product image size will be successfully changed because it will change the size from high to low but the 2nd product image size will not change because it is below 300 and as I told you already that WooCommerce by default has not provided the functionality to change the size from low to high that is the original reason the images look blurry.

This is how WooCommerce works, and as you said that with the layout of the product change it works fine, I can understand it, some of the product layouts are default Theme layouts with the huge size of images, those will only be altered via Customization, So if you want to show your images as very large images you can change the layout as you already did and with the default layout of the single product page image. try to upload the 1000×1000 dimension of the image and change its size to 600 from WooCommerce >> Setting >> Customize >> WooCommerce >> Product Catalog, it will work for you and show the very sharp image, and I am sorry but please try to read the articles in-depth again. Images of the size of the product are managed by WooCommerce our Theme does not have any influence on it.

Regards, P-THEMES.

Hello, @mrsteevj,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @yuceltanis,

We already noticed this on September 11, 2020 (The WPBakery team releases an additional patch) and we already updated the plugin as well, you can simply download the very latest version of the plugin from the support system and update it on your site:

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

Regards, P-THEMES.

Hello, @smile4cat,

First of all, thanks for showing your interest in Porto WordPress

Porto WordPress is a super Fast Theme on ThemeForest, You can check our Demo site here:

https://www.portotheme.com/wordpress/porto_landing/

First of all, we would like to tell you that Google very often scores with 20-40 points mobile performance for 99% of websites built with WordPress. To get more points you need to have a really light page. For example remove all sliders, carousels and leave a few banners and products only. Then you will get a high result. But usually, our theme works very fast on mobile devices and don’t have any problems with performance. We suggest you test it on a few mobile devices and you will see that there are no real performance problems. Google PageSpeed gives you recommendations on how to improve the performance of your web site, but it does not actually measure the speed (aka loading time) of your website. If your site loads fast, you can safely ignore PageSpeed’s recommendations.

Porto has optimized HTML, combined JS scripts, minified CSS, has style.css generator, conforms to all the coding standards from WordPress (and it is checked and confirmed by Envato reviewers while uploading our theme to the market).

Porto Comes with the default Speed Optimization Wizard Option, you will find under Porto >> Speed Optimization Wizard, So you have to use it and Minify the JS and CSS from there as well and use any third-party plugin for Compressing and Optimizing your site Images and also use server cache as well.

Result:

https://gtmetrix.com/reports/www.portotheme.com/UeSiWgAt

Regards, P-THEMES.

Hello, @dondeal,

We already noticed this on September 11, 2020 (The WPBakery team releases an additional patch) and we already updated the plugin as well, you can simply download the very latest version of the plugin from the support system and update it on your site:

https://smartwave.freshdesk.com/en/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

Regards, P-THEMES.

Found the solution, thanks!

Sound’s Good!!!
That you have found the solution.
You are the best

Hello, @fpthost,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.