Hi there,

For white space above footer please try adding custom css below to Appearance -> Customize -> Additional CSS:

.edge-grid-row .edge-sidebar-holder{
    display: none;
}

And for top bar on mobile please try using custom css below:

@media only screen and (max-width: 1100px) {
    .edge-top-bar {
        display: inline-block;
    }
}

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you. Thank you.

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Hi there,

Thank you for reaching us!

It is necessary to add “Noizzy Woocommerce Dropdown Cart” widget to Mobile Header Widget Area as shown in screenshot.

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will gladly help you with any theme related question.

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Hi there,

Please submit a ticket at our Help Center and include your website URL and one of our support agents will check this and assist you.

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Hi there,

We are sorry that you’ve got this impression, however the theme is working correctly on our local installation and we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will check this and assist you. Thank you.

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neverminded, I figured it out

Hello there,

We are glad that you’ve managed to resolve this in the meantime.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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Hi there,

Remove the Side area opener widget from the Header widget menu area in Appearance >> Widgets: http://prntscr.com/115i276

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Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Thank you but I don’t receive the account activation email, for this reason I cannot access and open the ticket

Hi again,

To change/translate any label inside the theme or any plugin please try following instructions from this article – How To Use The Loco Translate Localization Plugin.

Please contact us through this email, and include your email and purchase code so we could verify your email.

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Hello there,

Thank you for taking interest in our theme.

All of our themes are supported and we are also constantly working on updating all our themes.

Please let us know if you have any additional questions.

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Hello there,

Thank you for taking interest in our theme.

This theme was built using the WPBakery Page Builder and unfortunately it’s not compatible with Elementor.

If you have any additional questions please let us know.

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Hi there,

There is no option for this within the theme settings. You can try finding a plugin, but we can’t guarantee it will work.

Let us know if you have any additional questions.

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Hi there,

Thanks for writing in! Within our Icon shortcode you do have an option to choose Spotify icon for sure.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Could you please provide us with your website URL so we can check this.

Thanks.

Support Edge Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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Hi there,

Thanks for choosing our theme! This usually occurs when a theme and/or a plugin is uploaded via the WordPress dashboard, and the reason behind this are low server php resources. You can read more about it here and if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will take a look.

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Hi there,

Unfortunately, we don’t have this kind of layout on our demo, but you can put a video as background in the slider.

Let us know if there’s anything else!

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how hard would it be to have the Title of the event appear on top, bottom left of the poster instead of having to scroll over to view? (https://noizzy.qodeinteractive.com/event-list/)

Hi there,

Could you please explain a bit more what you refer to so we can be sure what you would like to achieve.

Thanks.

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Hi there,

Thanks for taking an interest. You should know that once you import the demo content you will get access to all the pages and settings that you can see on our website. Meaning, you can easily customize it to your needs, as well as you will be able to add, remove or rearrange the content on the pages as the them do come with WPBakery plugin which you can use to build your pages.

Do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest! Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.

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Hello,

thank you for taking interest in our theme!

If we’re talking about player you see on the home page https://noizzy.qodeinteractive.com/ then it accepts self-hosted mp3s only. But if RadioJar.com has the possibility of embedding audio players, perhaps you can include it on your page using iframe element.

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Hi there,

All our theme labels are translatable and you can check this tutorial on how to translate the theme here Thanks.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi again Yep, this tutorial says exactly what I do. I use Loco Translate plugin, and editing PO files I’ve translated all the site. Except DAY and MONTH labels in event list, they continue appearing in english. I tried everything

Hi there,

There were some inconsistencies with the text domain in the Noizzy Music plugin files. We have corrected those and we’ve updated the .pot file.

So please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will provide you with the file.

Thanks.

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