26866 comments found.
Hello,
I have already replied to you on the previous topic.
All the best, Catalin L.
Hello,
This is the name of your page -> Ana Sayfa Also, please check the Translation section from here -> http://prntscr.com/v0cm62 Maybe, you have translated the Home string with Ana Sayfa and that’s why you bring the duplicate word in the page breadcrumb.
All the best, Catalin L.
Does updating theme manually cause any issues with RTL language set in the theme? Also any CSS codes entered into the theme customization area?
Hello,
Please note that any manually updating of the theme does not affect your RTL language set in the theme. All of these settings should remain the same and after the theme update.
All the best, Catalin L.
I tried to update the theme automatically, but it kept failing. So I downloaded and uploaded the theme manually and got the following errors:
[tdc_zone type=”tdc_content”]
td_block_big_grid_1 td_block_ad_box spot_id=”sidebar” spot_title=”- Advertisement -“ td_block_21 custom_title=”އެންމެ މަޤުބޫލު” sort=”popular” limit=”2″ td_filter_default_txt=”” m16_el=”0″ td_block_2 custom_title=”ކުޅިވަރު” category_id=”473″ sort=”” limit=”3″ header_color=”#3f51b5″ td_block_big_grid_fl_4 td_grid_style=”td-grid-style-6″ sort=”random_posts” category_id=”301″ td_block_1 custom_title=”ރަހަފަތް” category_id=”10″ sort=”random_posts” limit=”1″ header_color=”#e91e63″
Hello,
I feel sorry if you are facing some problems with our theme update. Please make sure that your required theme plugins were correctly updated and enabled in order to achieve better theme results. These shortcodes are from these plugins which are not updated/enabled. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Hope this helps, Catalin L.
Good day tagDIv Team,
Can you tell me how to update your theme without reset my Theme Panel settings.
Because every updating your theme to the newest version, all settings on the Theme Panel always be resetted automatically. That’s mean, it will remove my CSS, reset my header, sidebar etc.
Also, your theme always force me to use your tagDIv Composer. But for some reasons,I prefer to use WP Visual Bakery. May I know how to stop it please?
Thank You
Hello,
Thanks for using our theme and also, I feel sorry if you are facing some problems with our theme. Before each theme update, we strongly recommend you to make a full backup to your database to avoid losing all of your data. However, you can update the theme via FTP way which is the surest method in that case, according to our guide from here -> https://forum.tagdiv.com/install-via-ftp/ Another alternative in that case would be to create a new subdomain for testing using the WP Staging plugin where you can make some tests and update the theme to avoid breaking your live website and check how it goes. If you need more technical assistance, please note that you can open a new support ticket from here -> https://forum.tagdiv.com/forum/newspaper/ or send us an email at contact@tagdiv.com and we are ready to help you.
All the best, Catalin L.
Hi tagDiv, after updating to the latest version V 10.3.7, I got this notification message “No mobile page, please import or create a new mobile page.”
I did not install the tagDiv Mobile Theme. What’s the purpose of the message? Thank you!
Hello,
Thank you for using our theme and updates. The new theme update has a lot of features which allows you to create and customize a Mobile page. For more details about that, please check the guide from here -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ After tht, if you still encounter some problems on that case, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ or send us an email at contact@tagdiv.com and we are ready to help you.
All the best, Catalin L.
Slow. This theme has made my website PAINFULLY slow.
Hello,
Thanks for using our theme and also, I feel sorry to hearing this from you. Please note that the website’s speed is influenced by several optimization factors including the server, hosting, images, plugins, browser, and so on. You could check out our guide on How to Increase the Page Loading Speed – https://tagdiv.com/how-to-increase-page-loading-speed/. As a suggestion, try to use the Autoptimize plugin and EWWW Image Optimizer and check how it goes. If you need technical help with our WordPress theme, please open a new topic on forum.tagdiv.com or send us an email at contact@tagdiv.com, and our support team can assist you. If you need custom optimization services to be implemented on your website, please address your inquiry here – https://tagdiv.com/submit-a-request/.
Thank you. Stay Safe! Catalin L.
The update has turned off all TagDiv plugins and won’t let me turn them back on!
And, like bluweb, it’s lost the theme settings. Dammit!
Hi,
The theme plugins are supposed to be updated and then they can be activated. Please try to update them from the theme plugins panel https://prnt.sc/v0bnoe There should be update buttons for them there, after you update the theme. If the theme panel was reset, try using the backups the theme makes for it https://prnt.sc/v0bo77 Or restore a website backup and use the other theme update methods. Sorry for the inconvenience.
Thank you! Simion C.
Once again, updating the theme removes any/all theme settings along with custom code…
Hi,
That seems to happen in very specific cases, sorry for the inconvenience. Did you try to restore the theme panel using the theme backups for it? They are available here in the theme panel https://prnt.sc/v0bln6
Thank you! Simion C.
This would be helpful if it maintained a list of 10 DAILY backups rather than keeping a backup of each small/individual setting change which quickly uses up the available 10 backup spaces…
Hi
this theme is great…today I updated the theme, and this new mobile pages is great…but I cannot get it to work…
I have a page…and then in builder I create mobile page with it….save it…
but my mobile phone still loads the desktop page…not this mobile…
what am I doing wrong??
Hi,
Did you maybe use the option to copy the content from the desktop page when creating the mobile page? That would mean the same page is loaded. If that is not the case, we could take a look at it. That should work fine, we tested it quite a lot. Please send us an email at contact@tagdiv.com and provide a link to the respective page and admin login. This way we can check what is happening exactly.
Thank you! Simion C.
yes I did 
but I need the same page, only a few modifications…
Can I just create blank page then and then I copy the code, and modify it? I will try that
didn’t work for me…I’m sending you an email…
The new update did not bring anything to woocommerce 
we want to style product pages with composer
Hi,
Except a fix for the woocommerce templates, the new theme update didn’t add new features for it. Sorry for the inconvenience.
Thank you! Simion C.
The theme update didn’t fix the issue of sticky columns of infinite loaded posts. Can you please work on this? Thanks!
Hi,
I believe that particular issue is proving quite difficult to fix. It wasn’t fixed yet unfortunately, sorry for the inconvenience.
Thank you! Simion C.
Why does your theme create so many different sizes off of one image?
Hi,
The theme will indeed create thumbnails https://forum.tagdiv.com/theme-thumbs/ They are used to display the posts in blocks, grids etc, instead of loading the full image. The sizes that the theme creates can be disabled if needed, in the theme panel, so for example you can disable the ones that you do not use.
Thank you! Simion C.
Ok. Another pre sales questions. If I were to already have all these pictures, and the I disable some of them, will they be removed after that or I have to manually remove?
Hi,
If there already are thumbs created by the theme, and you disabled the respective sizes, then you could try a plugin that removes unused thumbnails, there should be some you can try. For example the one mentioned here should do it https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you! Simion C.
where i can find a thread or information with the latest update ?? i’ve received an email from themeforest with the update for this theme but cant find any topic regarding the updates, what have been changed and anything..
Hi,
The changelog is always posted here https://tagdiv.com/newspaper There is also an article about the new update, on our website https://tagdiv.com/newspaper-10-3-7/
Thank you! Simion C.
After update have blue hover colour header instead of recent yellow. All accent colours are yellow, but now Accent hover color in headers is blur and i dont understand why? How to fix this and make global header yellow as it was before update?
Hi,
Sorry about that but please note that I need your website admin page in order to provide a more accurate response. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at that section.
All the best! Catalin L.
I did everything manually, but still dont understand how to change my H4 accent color in related articles header. It uses blue color, but i need it to be as THEME ACCENT COLOR, how to do that?
Hello,
Please note that if you are using the Single Cloud Template for your posts, you should edit it and change the color from this template, using the TD Composer, like this -> http://prntscr.com/v0c0ga If it’s not what you mean and also, if you need more technical assistance, please send us an email at contact@tagdiv.com with more details about your request and we are ready to help you.
All the best! Catalin L.
nice update, but web vitals?
Hi,
Thanks for your feedback. What about web vitals? Note that it depends on the website. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ or send us an email at contact@tagdiv.com with your log-in information and we are ready to help you.
All the best, Catalin L.
Hello and welcome dear friends!
Please help us – we imported “La Mode” template and want to CHANGE hover color for posts. As you can see, there is Purple color when you hover on the posts or post images. So, please give us solution. We want to replace it with red color.
p.s. Please stay safe! <3
Hi,
The demos can be customized as you want. All colors can be changed, from the initial demo colors used. For PRO demos the style is mostly defined in the composer. So for example the colors (default/hover) of a block in the demo homepage is set like this https://prnt.sc/uzv757 We can provide more assistance, please create a new topic in the theme support forum or send us an email at contact@tagdiv.com and we will help. Let us know.
All the best wishes for you as well!
Thank you! Simion C.
Could I create some code with TD Composer at page than transfer it to the post as html-code?
Hi,
So you would like to enter composer shortcodes manually inside the post content? The composer can be used for pages and templates, but not for the post content. There could be various issues if you enter shortcodes from the composer in the content of a post. What would you like to do exactly? You can send us an email at contact@tagdiv.com and mention some more details about it, maybe there are proper ways of doing it.
Thank you! Simion C.
Hello guys Your newsletter plugin has just one field “email” but for the newsletter campaign is better to have also name field. How to add it?
Hi,
The theme newsletter element will indeed display just the email field, that is how it works at the moment. Entering your form code in a column text element for example, should display all the fields. Maybe the newsletter will be improved in coming updates, can’t say for sure, sorry for the inconvenience.
Thank you! Simion C.
Hi, I think this is error > www.xyz.com/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=10.3.6.1
Way >> ?td_theme_name=Newspaper&v=10.3.6.1 >> After wp-admin/admin-ajax.php
Kindly Check and resolved this error.
Thank You
Hi,
Unfortunately I don’t understand what you mean. If you are having issues with the theme, please send us an email at contact@tagdiv.com and mention some more details about them. Also provide a link to the website and admin login in case we need to take a closer look. Let us know.
Thank you! Simion C.
