Hello,
I’m sorry but I can’t say much about it since they are two different softwares and the evaluation should be made by understanding what kind of work you have to do, what are the prerequisites, the skills etc. I can only recommend that you take a look at our videos to get an idea of the type of tool you will be dealing with: https://www.youtube.com/channel/UCK27He6L4DmmC_5SCClFEkQ/videos.
Best

You don’t have any visible errors, but I still see that you have extra plugins, please remove them all (also Yoast etc).

Hi, the problem has been solved! The edit window had grown too big, I don’t know why. So I had to move it sideways until I found the edge of the window, and then could make it smaller. Thanks for looking into it.

Hi su2juvie and thank you for the confirmation! I would never have thought of this problem!

Hi hesh0925! We are sorry but this is not something that we can debug from here. Here we can only support quick questions that are common to each user, this seems something that is happening in your installation only (or at least we don’t have any similar reports). Try to deactivate all extra plugins, create a back-up, update the theme and packed plugins to the latest version, and in case open a ticket so we can check it privately: https://support.undsgn.com/hc

Hi giggioman! You need to remove the transparency from the menu, the example of Parma Calcio is a menu without transparency, please follow this article to have some indications: https://support.undsgn.com/hc/en-us/articles/213459689
Anyway, as already noted, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi! There is a similar layout on our demo, but you can create this layout also for blog posts thanks to the Dynamic Options, obviously you need to manage a bit of the Uncode options first since this is an advanced feature (and it’s not part of pre-made layouts): https://support.undsgn.com/hc/en-us/articles/360011223818-Dynamic-Options-and-Modules

Hi Kuprsintez! Yes obviously, moreover Uncode is also officially ceritified by WPML, this means if you have a problem they also take care to support any issue in their Help Center: https://support.undsgn.com/hc/en-us/articles/214003905-WPML-Multilingual-Certified

Sorry but it’s the 3rd time you ask if there is a ‘load more’... If there had been, we would have answered you differently, instead as said this is not an option, in fact you do not see it in the demo and there is no a quick solution to suggest.

You told me to use album galleries, so why do you suggest to use it if there’s no difference of loading?

No the ‘Load More’ is not an option but with Album Galleries users can insert images in an Album and these are loaded only when you open the Lightbox, for example in that page linked above there are dozens of images but at loading only 6 poster thumbnails are loaded.

Hi bomakalu and thank you for the confirmation! Much appreciated!
Since you got this problem with the Max Vars (and they are responsible for the Theme Options), it’s anyway, also a good practise to perform a database backup to time to time, just a suggestion to stay safe: https://support.undsgn.com/hc/articles/360001216518

hi thanks i use an offsite backup for wp. the max vars was also causing a remote reinstall issue as well so its good that its working now

Ok thank you for the confirmation!

I played around with this and now the slider images seems off some how? I can’t find what’s causing this.

I’ve submitted a ticket. Thanks

Hi focus_plus! Are you using extra plugins? Sorry but never saw this error. Anyway, one of the agents will be back to you.

also how do I make the slider with less height? In the settings there isn’t am option

Also how do I remote the search con and the shop icon from the right side of the main menù?

Hi giggioman! If you want install only one homepage layout you need to use the ‘Import Single Layout’ feature: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=3
Not sure what is difficult in this process, since there is a detailed documentation, and it’s also described in a dedicated video ‘Import Demo Layouts’: https://www.youtube.com/watch?v=wKd7gm1uRE8
To change the slider height you just need to modify the Row container height: https://support.undsgn.com/hc/en-us/articles/214003585#&gid=1&pid=3
To remove the search icon you just need to remove from the Theme Options > Navbar > Additionals: https://support.undsgn.com/hc/en-us/articles/214001905
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi david_h__! If you need to activate automatic updates you need first to properly register the theme: https://support.undsgn.com/hc/en-us/articles/360000718649
Then, please note that the automatic updates means that you receive a notification in the admin and then you update with the automatic mode (just 1 click), it’s not that the theme updates automatically without a user know this (since this can be a big problem). If you have an old version of Uncode we suggest to update to a recent version with the Envato Market plugin: https://support.undsgn.com/hc/en-us/articles/214001205#envato-market

Hi undsgn,

Yes our Uncode website has always been properly registered. So you’re saying the theme itself won’t automatically update without user intervention each time?

And this is the same situation for the various extra Uncode Plugins that are bundled with it? You can’t auto-update those as with the new standard in Wordpress core?

We just notice that every time there is any update of Uncode, images will have trouble loading or load pixelated at first etc. So then we have to go through updating everything to fix it.

Hi david_h__ ! No themes or plugins offer auto-updates in the sense that they update in background without the user press a button and know it. This should be a big problems since one of the WordPress best practise before any update is to create a backup, since because the update can go wrong (it’s a complex process that happen at server level9, both because any product update can have also minor issue. In a few words, users have to know when an update happen.
We are sorry but it’s the first time I heard that when there is an Uncode update the image are pixelated, otherwise here you should read thousand and thousand of similar reports.

Hi loladc! It’s possible that you have two versions of WPBakery installed? From the error it seems that something went wrong during the update with the server. You should access the FTP and delete the folders named “js_composer”, then try to install the plugin again from the admin.

Hi there and thank you for your help. The error is off since I’ve deleted the js_composer folder. Thank’s for your help.

Hi loladc and thank you for the confirmation! Much appreciated!

Hi MichaelNikitaidis! No sorry Uncode is not based on Elementor, but on a custom version of WPBakery Page Builder: https://undsgn.com/uncode/frontend-editor/

Hi TwoPeace! Maybe we are not understanding each other… there is not a default placeholder. It would be a big problem if when you don’t have an image there is a default placeholder…

I’m sorry that the explanation is difficult to understand.

For example, if you haven’t set a featured image for your post, you won’t see the image on the archive page.

There are many posts on the client that do not have a featured image.

It takes time to set each of these.

How can I display a fixed image on the archive page without setting a featured image?

Thank you.

Hi, as told in our first reply this is NOT an option. The very majority of users don’t want an automatic image appears as placeholder if they have not inserted. If you have an archive page is normal that it shows the image only of the posts that have an image. Also the default WordPress theme works this way. Your seems a very custom request that it’s not supposed to be a feature.

Hi! We are sorry but really not sure what happen ok your site, it seems that you have a very big logo on mobile (you should reduce from the dedicated option). Anyway, if you can share the URL of your website we can understand the exact scenario.
Otherwise, if you prefer private support, it is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Thank you for the quick reply, I’ll put the website online and open a ticket so that I can show you the issue. Have a nice day!

Hi! Yes it’s fine but please note that the Support Team is not working during weekend, so probably they will be back to you this Monday!

Hi plexusdesign81! We are sorry but this is not an option, and it’s automatically generated from the plugin. The URL is only JavaScript generated so it has no impact on SEO (this is not part of the Sitemap).

Ok thanks for the quick response

Would be nice to have more user friendly links for galleries – when linking to or sharing links to my work – the current URL is ‘messy’ (and hard to recognize correct project) – would be better suited to a title based system.

Is this something you might consider in the future roadmap?

Hi plexusdesign81, no this is not in the roadmap since it’s the only request received for this, as told this has no impact on SEO. Just a visual fact.

Hi rt_electronics! First of all I think you have some blocking extensions (generally Ad-Blocking extensions can also block the communication with the Envato server, that is responsible for the login), second I think your support period is expired so you cannot access private support service (when you buy a theme on ThemeForest you have 6 or 12 months of support included, then in case you have to renew it): https://undsgn.d.pr/fqr1mD

No sorry, this is not an option, it scales to the visible slide.

No problem. I’ll crop them beforehand. Thanks for your help.

Ok, thank you for the confirmation!

Hi! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought the theme)! Thank you!  https://support.undsgn.com/hc

Hi robi101012981! We are sorry but this is the price of the top-selling themes on Envato, it’s not possible to sell for less a professional product that includes 6 months of support.

Ok, I’ll buy another theme if you don’t want to make a discount, bye.

You are absolutely right!