6358 comments found.
Hi,
After update the website is showing big spaces. See: https://copyprinter.com.br/
Header is fullwidth but we dont set this option on Header settings.
Hello,
1. As I can see your Typography wasn’t set right. Please go to Theme Options > Typography and add px to all font sizes and line height, for example 17px instead of 17.
2. Go to Theme Options > Site Layout and set Site Content Width in pixels.
Let us know if it worked!
Hi,
1. As you can see here: https://prnt.sc/ve0xp1 Typograph is setting correctly.
2. And here: https://prnt.sc/ve0z7q Site Content Width is already set in pixels.
But the website still broken.
Thanks.
Please put your cursor here https://prnt.sc/ve1as2 and press Tab on your keyboard to go through all the inputs, then hit Save Changes and check again.
Let me know if it worked!
It works!
Thanks!
Hello, Last week this theme license was on sale @39…Is it possible to get this theme at same price? Need to purchase two more license.
Hello,
It was a time-limited offer which is over. You can subscribe to our newsletter to be notified of future discounts.
Let us know if you have further questions!
Does impreza support WebP images?
Hello,
Yes, Impreza supports WebP images.
Let us know if you have further questions!
hello again, and sorry… please, review your theme options. is about title option on pages.
https://prnt.sc/vavdvs > https://prnt.sc/vavejethank you
Hello,
Please provide me with a relevant URL so I could take a look.
Thanks!
hello.. please, it’s urgent.. where i can find related posts option.. like here: https://prnt.sc/aa5gy3
Hello,
Create a Content Template for your Posts and add Grid element that is set to show “Items with the same taxonomy of current post”, see this: https://prnt.sc/vb3b1h Please take a look at this guide for details: https://www.youtube.com/watch?v=s4KagJCP7oo
Let us know if you have further questions!
Hello, I have added social media icons in the footer and also the shopping cart icon in the menu bar but they wont show, all I can see is just a square box, is there a reason why this is happening and how do i fix it?
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
Using Slider Revolution and the slide link function is not working with Google Chrome. Works fine on Firefox and Safari. I am using latest versions on all browsers, as well as Impreza and Slider Revolution.
Hello,
Provide us with a relevant URL so we could take a look.
Thanks in advance!
s2maui.com slider on home page
Hello,
That’s weird, it works in Chrome but not in Safari. Please provide your website (URL, admin username, and password) credentials via this contact form so we could investigate the issue better: https://themeforest.net/user/upsolution#contact
Thanks in advance!
I love these theme and want to stock up on some licenses during your autumn sale – is there an end date on when the special price will end? thanks!
Hello,
Yes, November 1
Let us know if you have further questions!
Hi, I’m asked to update someones website. Site is created with Impreza theme years ago. Unfortunately theme was never updated. Current version is 5.5.3. What is the best way to update it to current theme? I assume installing current version will give lots of errors?
Hello,
Please read this reply for details: https://help.us-themes.com/impreza/tickets/39663/#reply-168313
Let us know if you have further questions!
I’m unable to access this page even when I’m logged in
Very likely, it means that you have no valid Impreza licenses, please ask the owner of the Impreza license to share his/her credentials so that you can read support tickets.
Let us know if you have further questions!
I have a code but can’t add it to my account, because haven’t purchased it yet myself. First I want to read the article before I purchase the theme. Want to be sure what I can expect. How can I add it to the support portal? Or maybe you guys can do it if I provide the code?
Hello,
Please try this approach:
- Create a full site backup
- Make sure your server meets these requirements https://help.us-themes.com/impreza/installation/requirements/
- Make sure you’re using the latest WordPress version
- Deactivate ALL plugins
- Activate main Impreza theme if Child Theme was activated
- Update Impreza according to this article https://help.us-themes.com/impreza/installation/updates/
- Update all plugins
- Install the required UpSolution Core plugin
- Update website content
- Activate plugins back and check your site
Unfortunately, we can’t add code to your account, only license owner can login using his/her data.
Let us know if you have further questions!
Hi there, awesome theme. I’ve been having a difficult time using the theme options as it doesn’t respond, no way I can save after making changes. I added <IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule> to my ht.access file as suggested, still no change. Would appreciate help here. Thanks
Hello,
Please make sure that you’re using the latest Impreza version https://help.us-themes.com/impreza/changelog/
Let us know if it helped!
Is it possible to see what impreza license is linked to which url?
Hello,
Yes, go to this page to manage your licenses: https://help.us-themes.com/user/licenses/
Let us know if you have further questions!
Link of the header Logo doubles the address and links to “https://www.domain.de/www.domain.de”. All other menu links work correctly and domain is set correct in wordpress settings. Maybe a bug from a recent theme update?
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:
- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
Pre-sales question. Can this template be compatible with Toolset types?
Thanks!
Hello,
We didn’t test Toolset yet, but you can check it yourself on this test drive server: http://themetest.net/impreza/
Let us know if you have further questions!
Hi, I installed Toolset latest version and after doing that I received this error: “There has been a critical error on your website. Please check your site admin email inbox for instructions.” and I can’t return to the admin dashboard.
Then it might mean that your plugin isn’t fully compatible with Impreza. But you can use the supported ACF and CPT UI plugins to create custom post types and custom fields.
Let us know if you have further questions!
Hi, last update have broken video background. https://prnt.sc/v79nc8 and https://prnt.sc/v79o84. Can you check? https://www.sitowebprofessionale.it/
Hello,
Go to Theme Options > Advanced > Optimize JS and CSS size and click the “Auto Optimize” button. Then clear all cache and check again.
Let us know if it helped!
It was unchecked (I already use LiteSpeed), but after checking and clearing cache, nothing is changed.
Please provide your website (URL, admin username, and password) credentials via this contact form so we could investigate the issue better: https://themeforest.net/user/upsolution#contact
Thanks!
Sent 
As I can see this issue related to the “LiteSpeed Cache” plugin. Please contact the authors of the plugin and ask them to fix the issue.
Let us know if you have further questions!
ok thanks
Hi.. if I buy this theme can i use this theme in multiple websites? I mean i pay only one time?
Hello,
Each site requires a separate license, please read this article for details: https://themeforest.net/licenses/terms/regular
Let us know if you have further questions!
Hi, Im having an error with the theme, looks like its a common error from theme
Uncaught Error: Call to undefined function us_implode_atts() in /home/obcia/anikadigital.com/testweb/wp-content/themes/Impreza/common/functions/menu.php:101
Hello,
Please make sure that you’re using the latest Impreza and UpSolution Core plugin running. If not, please update both: https://help.us-themes.com/impreza/installation/updates/
Let us know if it helped!
Hello! I love the new demo for on-line courses. What plugin for courses is compatible with the theme?
Hello,
You can use WooCommerce plugin to sell courses. Alternatively, you can create custom post type (via CPT UI plugin) for your couses and and use some form plugins (Gravity Forms, for example) so that users can send enquiries.
Let us know if you have further questions!
In Wp-admin theme showing a new version is available while it themeforest no new version available. Theme last updated on 9 October 20
Please upload a new version to themeforest as well
Hello,
Sure, we’ll upload the updated version but it will require some time. You can easily update Impreza right away, please see this: https://help.us-themes.com/impreza/installation/updates/
Unfortunatly we can not update from the way that you sugstd. I will wait for new release on the themeforest. Hopefuly in next 2-3 days it will be on themeforest.
How do I hide the right sidebar without hiding that first image. https://snipboard.io/gUrlav.jpg . That first image is crucial for SEO. Thanks.
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
Hello,
Use Vertical Shift to recreate this effect, please see this: https://prnt.sc/v2ys63
Let us know if you have further questions!
