6346 comments found.
Hello
Is it possible to set a label with the featured product in the grid? Same as label “sale”
Hello,
At the moment there is no such feature available out of the box. But you can hire a separate developer to implement this feature for you.
Let us know if you have further questions!
after 14 months: do you solved the project to integrate elementor demo content? 
Hello,
At the moment we’re working on our own Builder. When the our builder will be released, we’ll think about other page builders support.
Let us know if you have further questions!
Hi. Please I would also like to buy Impreza but first I want to test it but the site for the themetest is not working.
Hello,
Unfortunately, we’re experiencing hosting server issue, we’ll provide a fix soon.
Sorry for the inconvenience!
It’s online so you try again.
I have 2 sites running Impreza and Facebook Page plugin. The FB page plugin suddenly stopped working properly the other day. I imagine it is a FB problem, but wonder if it could be related to Impreza. I am using up to date Wordpress and Impreza versions. internationalwindsurfingtour.com/ to see problem.
Update: https://developers.facebook.com/support/bugs/2526305424326407/
There is a thread about the problem with facebook.
Hello,
As I can see this issue isn’t related to Impreza. You can easily check it yourself by switching to any default WordPress theme.
Let us know if you have further questions!
Woocommerce shortcodes are not working for me using Impreza! After switching to a different default theme the shortcodes did work. Please help!
Hello,
Go to Theme Options > Advanced and turn OFF the “Disable extra features of WPBakery Page Builder”
Let us know if you have further questions!
That did the trick, thanks for the quick reply!
Hi there, great theme! Question, what’s the best way to add a poll to this theme? Any suggestions? Maybe any functionality already included? Or just use a plugin? Thanks!
Hello,
At the moment there are no built-in polls. So we recommend using 3rd party solutions, there are lots of forms plugins that should do the job https://wordpress.org/plugins/search/polls/
Let us know if you have further questions!
Hi, quick question! If I take this theme on a Test Drive, can I export the changes to my website?
Thank you!
Hello,
Yes, you can export pages, posts, etc via native WordPress Import/Export feature: https://prnt.sc/vh65dc
Let us know if you have further questions!
Thank you for the quick reply! I tried to take it on a test drive but the system is not working. I’ve been trying to sign up for the past 24 hours. Even tried signing up from my mobile phone but the loading circle keeps spinning.
Hello,
Unfortunately, there are some server-side problems, we’ll make the site work within several hours.
Sorry for the inconvenience!
You guys are seriously awesome, thanks so much!
Hi There!
Our development team have 1 question..
Can we add the option “download” to a button? For example, if we want to link a button to a pdf, and we want to download it directly… there is any form to do it with your theme?
Example:
Thanks in advance!
Hi,
At the moment Buttons don’t support such attributes but your developers can add any attribute with custom JavaScript code. They can append their custom code to Theme Options > Custom Code.
Let us know if you have further questions!
Hi,
After update the website is showing big spaces. See: https://copyprinter.com.br/
Header is fullwidth but we dont set this option on Header settings.
Hello,
1. As I can see your Typography wasn’t set right. Please go to Theme Options > Typography and add px to all font sizes and line height, for example 17px instead of 17.
2. Go to Theme Options > Site Layout and set Site Content Width in pixels.
Let us know if it worked!
Hi,
1. As you can see here: https://prnt.sc/ve0xp1 Typograph is setting correctly.
2. And here: https://prnt.sc/ve0z7q Site Content Width is already set in pixels.
But the website still broken.
Thanks.
Please put your cursor here https://prnt.sc/ve1as2 and press Tab on your keyboard to go through all the inputs, then hit Save Changes and check again.
Let me know if it worked!
It works!
Thanks!
Hello, Last week this theme license was on sale @39…Is it possible to get this theme at same price? Need to purchase two more license.
Hello,
It was a time-limited offer which is over. You can subscribe to our newsletter to be notified of future discounts.
Let us know if you have further questions!
Does impreza support WebP images?
Hello,
Yes, Impreza supports WebP images.
Let us know if you have further questions!
hello again, and sorry… please, review your theme options. is about title option on pages.
https://prnt.sc/vavdvs > https://prnt.sc/vavejethank you
Hello,
Please provide me with a relevant URL so I could take a look.
Thanks!
hello.. please, it’s urgent.. where i can find related posts option.. like here: https://prnt.sc/aa5gy3
Hello,
Create a Content Template for your Posts and add Grid element that is set to show “Items with the same taxonomy of current post”, see this: https://prnt.sc/vb3b1h Please take a look at this guide for details: https://www.youtube.com/watch?v=s4KagJCP7oo
Let us know if you have further questions!
Hello, I have added social media icons in the footer and also the shopping cart icon in the menu bar but they wont show, all I can see is just a square box, is there a reason why this is happening and how do i fix it?
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
Using Slider Revolution and the slide link function is not working with Google Chrome. Works fine on Firefox and Safari. I am using latest versions on all browsers, as well as Impreza and Slider Revolution.
Hello,
Provide us with a relevant URL so we could take a look.
Thanks in advance!
s2maui.com slider on home page
Hello,
That’s weird, it works in Chrome but not in Safari. Please provide your website (URL, admin username, and password) credentials via this contact form so we could investigate the issue better: https://themeforest.net/user/upsolution#contact
Thanks in advance!
I love these theme and want to stock up on some licenses during your autumn sale – is there an end date on when the special price will end? thanks!
Hello,
Yes, November 1
Let us know if you have further questions!
Hi, I’m asked to update someones website. Site is created with Impreza theme years ago. Unfortunately theme was never updated. Current version is 5.5.3. What is the best way to update it to current theme? I assume installing current version will give lots of errors?
Hello,
Please read this reply for details: https://help.us-themes.com/impreza/tickets/39663/#reply-168313
Let us know if you have further questions!
I’m unable to access this page even when I’m logged in
Very likely, it means that you have no valid Impreza licenses, please ask the owner of the Impreza license to share his/her credentials so that you can read support tickets.
Let us know if you have further questions!
I have a code but can’t add it to my account, because haven’t purchased it yet myself. First I want to read the article before I purchase the theme. Want to be sure what I can expect. How can I add it to the support portal? Or maybe you guys can do it if I provide the code?
Hello,
Please try this approach:
- Create a full site backup
- Make sure your server meets these requirements https://help.us-themes.com/impreza/installation/requirements/
- Make sure you’re using the latest WordPress version
- Deactivate ALL plugins
- Activate main Impreza theme if Child Theme was activated
- Update Impreza according to this article https://help.us-themes.com/impreza/installation/updates/
- Update all plugins
- Install the required UpSolution Core plugin
- Update website content
- Activate plugins back and check your site
Unfortunately, we can’t add code to your account, only license owner can login using his/her data.
Let us know if you have further questions!
Hi there, awesome theme. I’ve been having a difficult time using the theme options as it doesn’t respond, no way I can save after making changes. I added <IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule> to my ht.access file as suggested, still no change. Would appreciate help here. Thanks
Hello,
Please make sure that you’re using the latest Impreza version https://help.us-themes.com/impreza/changelog/
Let us know if it helped!
Is it possible to see what impreza license is linked to which url?
Hello,
Yes, go to this page to manage your licenses: https://help.us-themes.com/user/licenses/
Let us know if you have further questions!
Link of the header Logo doubles the address and links to “https://www.domain.de/www.domain.de”. All other menu links work correctly and domain is set correct in wordpress settings. Maybe a bug from a recent theme update?
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:
- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
