23240 comments found.
Dear Sir, I like to buy the theme but I need to know which plugin compatible with this theme for the language, payments, products filter, log in with social and Gmail, and currency.
Hello, @laythsaleh,
First of all, thanks, thanks for showing your interest in Porto WordPress 
1. For the Single Language you can use the Loco Translate plugin and for the Multilanguage you can use WPML plugin.
2. Payment Options can be set/handled by the WooCommerce our Theme does not have any influence on it.
The default payment gateways for WooCommerce are:
https://learnwoo.com/woocommerce-default-payment-gateways/
Other than those you can try with any third-party plugin which better meets your requirements.
3. Yith WooCommerce Ajax Product Filter is the Theme compatible and pre-packaged plugin.
4. Nextend Social Login and Register is Theme compatible plugin:
https://wordpress.org/plugins/nextend-facebook-connect/
5. WooCommerce Currency Switcher by PluginUs.NET. Woo Multi Currency and Woo Multi Pay is the Theme compatible plugin.
https://wordpress.org/plugins/woocommerce-currency-switcher/
Regards, P-THEMES.
Thanks a lot for the prompt answer.
You’re Welcome!!!
I have a problem that is driving me crazy! I changed the “Login menu” block in the header with an Italian text (see screen -> https://imgur.com/a/n7IG0xV), but the site continues to display the English text.
Temp site link -> https://thomasm83.sg-host.com/
How is it possible?
Hello, @igianni84,
You have to edit that block using Elementor page builder and then change and save setting in Elementor page builder and it will solve your issue.
Please go to Elementor >> Setting >> General and check “YES” the “Block” from there and save changes and then go to Blocks and edit the Block with Elementor page builder.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 17/08/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi Guys, thank you for code reset. how to disable annoying newsletter popup and that above topbar banner. thx
Hello, @marioaarrowads,
1. Please read and follow the instructions written in the below given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
2. Please go to Porto >> Theme Options >> General >> HTML Block and change/remove the code from there as showing below:
And also remove the code from Porto >> Theme Options >> Skin >> JS Code as showing below:
It will solve your issue.
And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 03/02/2017. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
I have used my code in my site but I am no longer using this theme. I would like to use the code in a different website. Can you reset this please?
That’s ok. I’m going to buy again.
OK, Sure
Hi, one question… The submenu appears horizontally, how can I make the links appear vertically?
https://prnt.sc/v8xuceHello, @mehcantu22,
Please watch and follow the instructions showing in the below-given videos I have created for you:
https://jmp.sh/x954ft8
https://streamable.com/caposy
Regards, P-THEMES.
Hi guys! I’m building a webshop in hungarian language. I could translate almost everything, but i have a problem with the mini cart. I have translated everywhere, but the mini cart is still in english it say (“items”). Any idea what did i make wrong?
Hello, @oguzkaraarslanweb,
The Items and Item are different words:
Item: Singular
Items: Plural
So you have to translate both words seperately and then it will work for you:
Regards, P-THEMES.
As you show in the picture, there is no plural option.
https://hizliresim.com/WqkgZpHello, @oguzkaraarslanweb,
You have to edit it and then click on “Sync” https://postimg.cc/bZ3Y6hNX and after completing the Synchronization you have to click on the “Save” button as shown in this screenshot: https://postimg.cc/3kJY0cjt And then check, if still you will not find that plural word, contact us via our support system with your site WP Admin Login details so that we will check it for you.
Regards, P-THEMES.
thank you
You’re Welcome!!
i have some subcategory of men parent category. https://prnt.sc/v8tlwy
i have created a custom page with elementor , now i want to show all subcategory box depending on parent category.
now here showing all category. https://prnt.sc/v8tpwa
How solve this?
Thanks
Hello, @bakdbds,
First of all, you have to go to Appearance >> Customize >> WooCommerce >> Product Catalog and set “Category Display” as show “Show Subcategories”
And then you have to use Product Categories element on the page and set the Parent Product Category ID in it as showing below, It will work for you:
Regards, P-THEMES.
Does anyone know how to make the Members post type equal height? some members have longer titles than others so they do not keep alignment. thanks
Hello, @ukuyila,
The height of the Member post type depends on the image size and title length, the more lengthy the title is, the more height of the section is, so you can try to reduce the length of the title or simply set the height for the title using Custom CSS, Please share the screenshot and also the page URL so that I’ll check and try to create the Custom CSS for you if possible.
Regards, P-THEMES.
Hi, I used this theme on a different website and it has been deleted. Now I want to use my purchase code for another website, however, it says “this theme in use on another website”. Could you please assist me?
Hello, @erdibasak,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
hello. could you tell me where the svg icons are from on the construction 2 business theme please as I would like to change them but like the style.
thanks
Hello, @martinbaron,
Please watch and follow the instructions showing in this video:
https://streamable.com/lulun4
And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 12/12/2019.. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, please I have to reset my purchase code. The old site no longer exists. How can I do? Thanks
Hello, @albanocreations,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hello my friend, demo shop 20 when you click in find a produt, by brand or category is not working in last update 
Hello, @bruno3691,
Can you please make sure that you have updated the Theme and also the Theme required/recommended plugins as well? If yes then try to deactivate the third party plugins and also try to Install the WOOF plugin as well, and then go to WOOF plugin setting and check “YES” all the option from there and then try to check your site after removing the browser cache, I am sure your issue will solve.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired 18/02/2020. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Its ok, i will change slider for another one. Thanks
OK, No Problem
Dear, we have sent you emails regarding revoking wrongly registered domain for our theme license. Hence we cannot register the theme on the domain we want to use it for. Any replay please?
We are aware that our support has expired, since we have not used it at all. We just want to register the theme on correct domain instead.
Hello, @CodeFade,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi,
Is there an option the stop out of stock products from showing in the Porto products widgets from WPBakery page builder? https://prnt.sc/v800pg
Hello, @georgibogdanov84,
No, sorry to say that but there is no such option in the particular Element to hide the out of stock products from showing, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
Regards, P-THEMES.
Hey guys, can we expect an update anytime soon with the latest version of WPBakery, or is there a way to get only the latest version of WPBaker through you guys? I have run into issues on the one site I’m working on and now I can’t active WPBakery without the latest version.
Hello, @HumanoidSA,
Please delete the old version of the plugin from your site and download the latest version of the plugin from the below-given article and Install and Activate it on your site, It will work for you:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Regards, P-THEMES.
Is it possible to edit shop demo 28 (single product) as five products one page website ?
Hello, @cakanhakan,
First of all, thanks for showing your interest in Porto WordPress
You can copy the Home Page 5 times and change the products on your all pages easily but for the Menu, you have to create 5 different Menus as well for every product page and change the ID’s for the sections as per your requirements.
Regards, P-THEMES.
Need your urgent help.. I am trying to upload 1000 product with help of excel .csv file but special character like Ω, µ, ° etc turn into ? question mark form. I saved the .csv file in UTF8 but its not working..
How to fix this issue?
Hello, @naurej,
This does not has any link with our Theme, you have to use any third party plugin for it, and make sure that the particular plugin must update the values of the products like pictures, variations, and those symbols etc into Woo and site database otherwise it may be create some issues, so try with any third party plugin which better meets your requirements unfortunately we have not tested any of the third party plugin with our Theme for this reason so we are unable to suggest you on it.
Regards, P-THEMES.
Thanks, I fixed this issue.
This is UTF-8 issue which was exported in .CSV file.
Actually microsoft office doest not support UTF-8 in real time for special characters but Google spreadsheet, OpenOffice solved this issue for me.
Now, how to change the colour of in-stock as green and out of stock as red?
Hello, @naurej,
Sound’s Good!!
That you have managed to solve your issue by yourself…
And can you please share the screenshot of the in-stock & out of stock you are talking about and also the URL of the page where it appears so that I’ll check and provide you the best possible solution for it.
Regards, P-THEMES.
Dear Support Team,
Please see the product page, I want to change the colour of stock AVAILABILITY: “4000 IN STOCK” to green from black.
https://www.evolts.in/product/res-chip-2-4-mohm-5-2512-2/Hello, @naurej,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.single-product .product-summary-wrap .product-stock span.stock {
color: green !important;
}
Regards, P-THEMES.
Who do I email for private work on my site? I sent email to service@portotheme.com but it bounced back?
Hello, @matod,
Please contact us via our support system with the heading “Email to Customization Department” so that we will share the Customization department email with you and you can directly contact them.
Regards, P-THEMES.
How to make icons before texts in main menu?
https://postimg.cc/1nzWKqnDHello, @Organd,
Your site is on Maintainance Mode, Please turn OFF the Maintainance Mode of your site and let me know so that I’ll check and provide you the best possible solution for it.
Regards, P-THEMES.
My ticket number: #105178 The home page main menu is displayed incorrectly on mobile devices. Need help, my website may have problems due to some settings.thanks
Hello, @ericsheell,
I have just confirmed from the support department, and they said that they already replied to your support ticket #105178, so please check your support ticket reply and reply to your support ticket accordingly and please do not panic here or ask about support tickets, once the support ticket will be resolved you will get the reply of your support ticket always.
Regards, P-THEMES.
I thought it was a standard procedure to post the ticket number here. and I am waiting for your next assistance.
Hello, @ericsheell,
No, it’s not, and please be patience once the support ticket will be resolved you will get a reply to your support ticket.
Thanks for your understanding.
