8582 comments found.
Hi,
Some approximate date for the next update? ... 8 months is many months.
Thank you
Hello!
I was wondering about the customization options that bakery has. in your theme it’s possible to add classes to elements that already are in the pages? for example add some class to a button or a textbox.
I’m asking this because I bought a theme with the “bakery” plugin but this option to add classes wasn’t. the customization was so hard to complete and the unnecessary elements were a lot! I know that bakery adds this kind of elements as well, but not a hundred divs to a simple label…
Well, I would like to know this part of customization. I read that your theme has the compatibility with WPBakery, so this description will be possible?
thanks a lot for your time, I’ll waiting your reply. (https://pasteboard.co/JBQn7FK.png)
Hi there,
Thanks for reaching out. If you use our page builder (Cornerstone) you can add a custom CSS class to any element. There are some things that can not be given classes without a child theme. This would include parts of the header, footer, and blog which are not managed by page builders like Cornerstone or WP Bakery.
I am designing something like this https://www.sarahealthcare.com/ with a better slider, does this theme comes with any slider plugin, will i be able to make something like this with this theme? which demo should i import?
Hi there,
Yes, X includes Slider Revolution and LayerSlider. You can see some examples by browsing our demos here: https://theme.co/designcloud
I installed the theme but Superfly wont install, keeps saying error. Please help
Hi there,
We’d be happy to help you out with this issue. If you open a new request in our support forum one of our developers can take a look for you and advise a solution: http://theme.co/forum
Thanks, But my support ran out. I just installed it the first time now. I hope you can support this issue with your product.
Hi, may i know this theme able to create unlimited horizontal scroll webpage?
Hi there,
X doesn’t have any built in options for horizontal scrolling, so it would take some custom development to achieve this.
How can I make such a site? https://www.similarcams.com
Hi there,
I think it would go something like this.- Create a page and set the page template to “No Container | No Header, No Footer”
- Assign that page as your home page
- Edit the page with Cornerstone and add some elements. That site simply looks like a few headline and text elements and an image
If you have any questions along the way or need support you can reach out anytime here: https://theme.co/forum/
Hi there,
where can I download the newest versions of the bundled plugins? For example ACF Pro 5.9.3:
https://www.advancedcustomfields.com/changelog/Thank you!
Hi there,
If you validate X, when you install plugins from your dashboard they will be at the latest version. We include all the extensions in the ThemeForest download, but those are typically only updated to the latest version when we upload a new version of X.
I recently installed woocomerce plugin on my website and it says my theme woocomerce template is outdated!!!...they said I should contact my theme support to help rectify the problem… What should I do
Hi there,
Those notices are helpful reminders to theme developers to check compatibility after WooCommerce makes changes to templates overridden by the theme. In this case, there is no conflict. The warnings will go away in the next version of X but until then there won’t be any adverse side effects or problems with WooCommerce. The current templates are still fully compatible even though the version numbers don’t match.
this must be my 4th or 5th comments an dnot once received an answer or even at loeast an acknowledgment that my comment exists , anyway try again i guess, i installed this theme on a test server while i built a site, now im transferring it to a test server and of course its asking for the licence key which is fair enough however its saying that its already in use which it is and to manage the licence by looggin into my theme co account ands transferring it, however i cannot recall ever signing up to themco so when i try to reset password of course nothing happens ,can anyone tell me if your automatically signed up and if so what credentials do you use, please please can someone tell me and answer this post thank you
Hi There,
The last comment we have from you here at ThemeForest was 7 years ago, and we don’t have any outstanding tickets so where either not receiving your messages or they are being sent to the wrong place. Please contact us directly through out contact page with your purchase code so we can further assist.
Cheers!
When can you fix the live preview? I want to view different demo but not available. There’s an error saying connection refused.
Hi there,
Thanks for reaching out. We’ve fixed the live preview. Let us know if you have any questions about X!
I’ve purchased this theme on may, it looked like Realestate theme but later i continued with another theme, I paid 45$ for this theme and it is pulling me like i waste money on this , May be i’m wrong in installing this theme, can some one please guide me in a proper way how this theme looks or in installing this theme x
Hi there,
You can learn more about X and all the options available on our docs site: https://theme.co/docs
If you have any questions feel free to reach out to our support anytime: https://theme.co/support
Hi there, a big fan of X Theme! I just recently moved a client to X (restaurant) theme, now her woocommerce products are duplicating on products page and on the homepage, even though I used a shortcode – [products category=”hand-products”] to show only one category there. I found nothing useful in the themeco forum, please help 
Hi there,
Thanks for reaching out. All of our support is handled in the forum, so feel free to just open your own thread and our team can advise a solution for you.
Thank you for the prompt reply, I posted my question there as well.
Most welcome!
Hi,
I have somequestions regarding my website
1. Ubermenu search is breaking
2. On product page product images thumbnail need below product image
3. I need to add product ID beside product title how to do that with X theme is there any script or shortcode available
4. Need to add chatsapp chat button on product page instaed of add to cart is it possible?
Thank you
Looks like a great theme but I cant register my item for validation. It just goes blank after the submittal for a brand new registration of a new license. And when I go to support, it just cycles me back to new registration. Any help with registering this please?!
Hi There,
Sorry to hear you are having trouble registering. Would you mind contacting us directly so a member of our team can take a look?
Hello,
I’m not able to because the options posted require a login to request support and for some reason the reset password option isnt sending a password reset email. I am not able to access the exclusive plugin add-ons, even after themeco site validation and the given plugin download and activation onto my site.
After visiting the plugin’s development site, there’s no way to validate the given ‘plugin’ onto the themeco validated site. I received the plugin as an exclusive through Themeco.
The link above takes you to our contact form (no login required), and you can click the “Sales & Admin” section.
Last version was released before the pandemic in March 2020! https://theme.co/docs/changelog/x-7 This is not consistent with the past, please advise why there have been no updates for over 7 months!
Anytime I try to go to X -> Theme Options, I get an “Object not found” in my browser
Hi there,
We would like to help you find out what is going on here. All of our official support is handled in our forum: https://theme.co/forum
If you open a new thread, one of our team members can check your situation and advise a solution for you.
Hello,
I have acttivated a liscene for test website on other domain now i have deleted a that website and add samce liscence in my new domain but liscence says that you have activated liscence already
pfa:- https://prnt.sc/uu25ie
when clicking on manage liscnece it takes to themeco and asks for login and i don’t have details
so what further i can do please help
Thank you
Hi there,
Sorry to hear you’re having issues validating X. If you send us an email with the purchase code, we can look it up and find out what’s going on there. You can use the contact form on our profile page.
Hello There, I love the X theme. Id like to know how to use the animated icon feature with the “X” in the middle on the preview home page.
why is it so complicate to find and install the demo content? Please provide source. I have bought so many themes with Envato – but yours is ….....
after importing demo content “Auto” the slider is missing.
how can I use item support? Is service down?
Hi there,
Before importing a demo with a slider you will need Revolution Slider installed and activated. Our support is always available here: https://theme.co/forum/
Hi, essential grid requests update to 3.0.0 to be used with 5.5 Wordpress. You dont have it available in the latest intallation files. What should I do?
Hi there,
If you validate your X install it will allow you to automatically update to the 3.0.7 which is the latest version of Essential Grid we’ve tested and released.
ok thanks
You’re welcome!
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