3043 comments found.
Good day. I’m experiencing an issue with the special price of a room. Basically when I set a special price the price is not displayed untill the customer reaches the checkout process. That meas that he is not seeing my special offer but regular price untill the end of the process and that is hurting my conversion rate. In there a way to fix it?
Hi Agriturismo879,
I’m working on an update which will change the booking process, and I’ll certainly bear this in mind, I agree it would be better to show the discount earlier in the checkout process.
Best regards
Hello, news or updates in reference to the problem already exposed in reference to the discount to be shown before the payment procedure? Waiting for a reply Greetings
Hi Agriturismo879,
I’m still working on the update, and yes I understand it’s taking quite a long time, but it’s a fairly major update so requires a lot of development work. I’m hoping to be fairly close to release in the first quarter of this year though.
Best regards
Hello, news on the previously mentioned problem concerning discounts? I inform you that I have encountered another problem in the seasons, I created the seasons by checking the option to repeat every year but this does not happen I have to recreate the seasons every year I think it is a problem of the theme, you can check. Thank you Regards
I would like to clarify that by not creating the seasons it does not even effect the discounts even if inserted in default
Hi Agriturismo879,
I’d need to login to your website to check this, could you open a support ticket please? https://quitenicestuff.ticksy.com/
Best regards
Hi there!
I have two questions I’d appreciate to be answered.
1: It’s been a year since the last update (3.2.2). Is there any update planned?
2: I’ve updated plugins that come with the theme to the version actually shown when downloading the package. But there’s one I wonder if I can upgrade: Redux Framework. I’m on the last 3.x version: can I upgrade to the fourth distribution?
Thanks in advance.
Hi artilet,
1.) Yes absolutely, I’m working on a large update at the moment, it’s taking much longer than expected but I can guarantee it’s on the way and will include WooCommerce support, many new features for the booking system, and a new design
2.) Yes you should be able to update all the packaged plugins to the latest no problem
Best regards
When will the payment integration with woocommerce be ready?
Hi, I’m testing your demo, I really like it and I’m interested in buying it. 1)It is possible to set different prices for each guest, adult, child and baby, for a cabin of up to 8 people. I can not find the rule if the minimum occupancy is 4. Could you guide me as it would work? 2) When will the payment integration with woocommerce be ready? Thank you
Hi Estudiocav21,
Thanks for your interest.
1.) Yes it’s possible to set different prices for each guest type such as adult, child, baby, etc. You can also set a minimum and maximum occupancy for each guest type.
2.) I’m aiming to release a large update which includes WooCommerce support before the end of this year
Best regards
Hi, I wanted to install demo content but the theme options are not clickable. I am not able to make any customizations. Does anyone know what kind of problem that could be?
Hi KontorConsulting,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
Hi, we bought the theme a few years ago and I can’t open a ticket. We never used the theme until now.
It looks like you just renewed support, so you can open a support ticket now.
If you can open a ticket and include your WordPress login details I’ll take a look at this for you.
Best regards
Hi there, this is a Presale question – can you change the text referencing ROOM to PROPERTY throughout the booking process for example? I intend to use this for a potential project where it is going to be the rental of 5 different properties opposed to rooms like a hotel would work. As it won’t work on a room basis and has 5 separate properties / dates would the theme be able to handle this? Particularly the search facility aspect
P.S. The demo on mobile isn’t working correctly
Hi g7uy,
Thanks for your interest.
1.) Yes you can change the word “room” to “property” no problem, and using the theme to take bookings for “properties” as opposed to “rooms” would also be fine
2.) Regarding the demo website not working on mobile devices, the theme is fully responsive and should work fine on mobile devices. Could you provide more details of what the problem is?
Best regards
Hello, I discovered that after setting the accommodation and booking calendar, when you try to make a booking using WPML, it says no room available. WPML says it’s a bug on your theme. Could you please fix that bug and publish a release ? Thanks
Hi, when I delete Room ID, the bug remains on IOS or using Safari. Other browers are OK. help us and fix that Nick please. I just ran out of support and dont want to renew right now. thanks
Hi triptop,
I tested the availability checker functionality in the latest version of the booking plugin and WPML just now and I can’t replicate the issue you describe, everything is working fine for me, so this is not a bug.
Problems like this are almost always related to misconfigured settings in WPML, so I’d recommend checking this. If you want to look into this further for you and specifically check the settings in your installation, please open a support ticket: https://quitenicestuff.ticksy.com/
Best regards
Hi, did you test it with safari ? No pb with Chrome but still with safari. that s why I am asking. Best regards
Hi triptop,
Yes, I’ve checked in all major browsers.
Best regards
Hi, unfortunately, I can confirm that it is not working with Safari and Edge after upgrade. Test made with WPML in english. French is OK and English is KO. Test is : book a room from the first day to the next and for one person. Best regards
The cause of the problem is most likely due to the reasons I mentioned above then, I’m happy to take a look at this for you if you open a support ticket.
Best regards
Hi Nick, i renew the support 3 times and just saw the pb. Would you be so king and tell me what’s wrong in my setup or update the documentation or FAQ please ? It would be great for your loyal customers. I can also provide you with my email ? King regards
Thanks for using the theme for many years, it’s great to hear it’s been serving you well for so long.
However you will need to open a support ticket if you require further assistance with this.
I follow Themeforest’s support policy which is stated here: https://themeforest.net/page/item_support_policy
Best regards
if this is not a bug, it should be documented in a release notes you can refer to for your customers. that’s a fair process. Not pushing to pay at each release.
Hi Nick I found out that the problem in the English version is only happening when you are logged out. If you are logged in it is working ok. Could you just help me with it. I will renew support in a couple of month for next releases. Thanks PS: If anyone reading my post has the solution, please share with us. Thanks
I can’t replicate the problems you describe in my installation when testing, it works fine in both languages for me. There is documentation for setting up WPML with Soho Hotel included with the theme, and WPML also has it’s own extensive documentation. But please understand that documentation cannot cover every single small issue unique to different installations, this why myself and also WPML provide support.
Best regards
I fix this on myself by activating ajax in WPML -> Stocker un cookie linguistique pour prendre en charge le filtrage de langue pour AJAX
Hello, I discovered that after setting the accommodation and booking calendar, when you try to make a booking it says no room available. Does this have to do with Room ID or what?
Hi tobie631,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
It will be great if you sell only widget even for the same price. I need to make whole new web now…
Hi Matkix,
Thanks for your interest.
You mean is the booking plugin available separately from the theme? If so, no unfortunately it isn’t currently.
Best regards
HI, I installed WPML and I can’t book rooms in different language, I go to rooms, but it’s: Sorry there are no rooms available
Hi manornk,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
Hello, After installing the theme can’t import demo. When I click on importing pages it stucks and show blank screen. WP Bakery page builder needs to update but maybe the latest update of theme is not released yet. I am working on be half
Hi marumbillah17,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
hi, i send you a message yesterday but didn’t received any answer. so i decided to comment on the template that i buyed. i want a customized “accomodation carousel 1” and i’m willing to pay for it. please i need this one
Hi dushicaribhotel,
Could you tell me how you want to customize the accommodation carousel please?
Best regards
hi. yes. i just want the carousel for 2 types of room. now is designed for 3 or more (accomodation carousel 1) because there’s only 2 types of rooms and when i activate it the carousel is like left aligned. take a look at the home page: http://www.temp.quanet-cur.com/ i just want the same carousel but designed for 2 types of room.
I’d recommend using the “Accommodation Listing 1” element, the design is exactly the same as the “Accommodation Carousel 1” element, and you can set the columns to 2, no coding required.
Best regards
Hi – I just upgraded the theme on staging to 3.2.2 (we had been running on 1.9.5) and working through making the adjustments now that the home page blocks need to be recreated in Visual Composer. However, I cannot seem to update PHP beyond 7.0. ANY other version even 7.1 causes a fatal error on the site. I can’t figure out anything that would cause this other than the theme, and when I roll back to the older version (5.6 or 7.0) everything works fine. I have this on staging – the live site is the old 1.9.5 version which isn’t working for any edits anymore and stuck on 5.6 PHP otherwise it crashes entirely.
I know we need to upgrade the site, but is there a reason we can’t use the most current PHP version and still have a functional site? Happy to renew support if needed – wasn’t sure if this was a question here or for GoDaddy (whom I hate….and is mostly useless). If there are no issues staying with the PHP 7.0 that’s fine for now and we can upgrade to a higher version later on once the staging site is rebuilt and moved to production. Thanks!
Hi grenville,
The latest version 3.2.2 works fine for me in PHP 7, and should work fine in all PHP versions compatible with WordPress.
Regarding the old version 1.9.5, the reason this stopped working is due to WordPress changing the jQuery version.
For both of the above points, I’m happy to resolve either for you if you open a support ticket.
Best regards
Can we use Local Payment Gateway Plugin?
Hi aitsolutionsbd,
Thanks for your interest.
It depends, which payment gateway do you need to use?
Best regards
Hello. I am running “old” version of Soho hotel, Version: 1.9.8. Noticed that in mobile view theme has a problem with “Navigation” button, it wont expand. :/
Any ideas how to resolve this?? Thanks!!!
Hi mark0401,
This issue is related to the latest update of WordPress, since the jQuery version changed.
If you extend your support period and open a ticket here I can fix this for you: https://quitenicestuff.ticksy.com/
Or if you don’t want to extend support to fix this, I suggest you just update to the latest version of the theme since the version you’re currently running is 4 years out of date.
Best regards
Thank you!! You helped me out after all by pointing me in the right direction, so I succeeded to fix the menu with the old theme version!
I did it with “Test jQuery Updates” plugin for WordPress by The WordPress Team, made for this purpose (problems with old themes and its jQueries). So thank you once again!
P.S. I intend to switch to a new theme after all, since you announce a Woocommerce integration which is great!! To do so, I must do a new WordPress install completely, right?
Yes if you’re running a very old version of the theme like 1.9.8, it’s easier to just create a new installation.
Best regards
hi there. I love Soho Hotel theme and have had it since 2017. All of a sudden the entire ‘theme option’ editing panel has gone blank. I can see the links on the left side and click on them (e.g., general settings, home settings, and so on) but the main window remains blank. Any thoughts?
Hi rachelrosen10,
I’ve responded to the email you sent.
Best regards
thank you!
Hi,
I bought this theme in 2014 but I did not use the booking plugin at the time. I would like to give it a try but I don’t have the WPBakery Page Builder plugin, I don’t know how to insert a booking form. Can you help me ? Best regards.
Hi gfloresfrance,
Could you email me at hello@quitenicestuff.com and tell me which version of the theme and booking plugin you’re running please.
Best regards
Pre-sale question, i see you responded someone regarding WooCommerce and you said you working on it 3 months ago, any idea when can it be released
Hi moelaerick,
Thanks for your interest.
I’m aiming to release before the end of this year, the WooCommerce integration is part of a much larger overall update which I’m working on at the moment.
Best regards
Hi,
I bought your theme, and I am wondering if I can it translate with basic wpml, and how?
Thanks
Hi manornk,
You will need to use the “Multilingual CMS” version of WPML to translate Soho Hotel.
Best regards
Hi,
Thank you for your reply. I bought Multilingual, but i still don’t see how to translate “from $$$ per night”, Check In, Check Out… ?Where can I find that?
Could you open a support ticket and include your WordPress login details so I can take a look for you: https://quitenicestuff.ticksy.com/
Best regards
i’m curious. the accomodation carousel 1 is aligned for 3 types of rooms. i only have 2 types of rooms and the carousel is still aligned like there’s supposed to be 3. is designed like that? or it can be modified?
Hi dushicaribhotel,
Carousels are intended to scroll between many items, if you only have 2 rooms I recommend using a static room listing element and setting it to two columns.
Best regards
If I have v.3.2.2 then I have new version on soho hotel booking. how to update?
Hi kapsari,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
