26866 comments found.
Great theme, but please add- built in facebook comment box for each post please
Hi, Thank you for your kind words! Indeed for the moment our theme has only a default comment section, and a Facebook comment box can be achieved only with an external plugin. I have noted this suggestion on our list for future features. Thank you for your suggestion! Have a nice day! Alex N.
I have a simple question: is there a way to embed a “Single External Shortcode” in a page and edit it with TagDiv Composer?
Hi, Normal, you can embed external shortcodes using tagDiv Composer and column text or text with title element, the shortcode need to be set in text area -> https://i.imgur.com/eZvZNEj.png now using those steps you’ll be able to display the content from that shortcode, but you can not edit the content of shortcode, only the external design of that shortvode. Thank you! Alex N.
Hello! I recently hid the view counter button on each of my single page posts. When I did that, the site stopped counting page views all together. How can I get Wordpress to still count page views while hiding the view counter?
Hi, Indeed, if the option for view count is disable, then this will no longer count the visits from your website. The only way for the moment to hide the view counts and keep the count is to use a custom css to remove this option just visual from posts/articles. If you need help with this, please contact us on our official support forum at https://forum.tagdiv.com/forum/newspaper/ Thank you! Alex N.
Hello.. Where can we change the image that comes when we share our website on Facebook Messenger..
Hi, I think that you are referring to the featured images from posts -> https://i.imgur.com/O4dMzNN.png this is the image that is normal display when you shar a post on socials. If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/ Thank you! Alex N.
Hi Alex… thank you for your message… actually what happens when you share the main website URL and not any specific post?
Hi, If you want to set the website link, then you can use Yoast SEO and set an default image -> https://i.imgur.com/KGTmx6V.png Thank you! Alex N.
Hi Alex..great thank you..
There used to be SPACE in the left and right which puts the content in the middle… This has been REMOVED we now have this > https://prnt.sc/vejwl7 with the following ERROR “Uncaught TypeError: Cannot read property ‘outerWidth’ of undefined at td_wp_admin.min.js?ver=10.3.7:135 td_wp_admin.min.js?ver=10.3.7:135 Uncaught TypeError: Cannot read property ‘outerWidth’ of undefined at td_wp_admin.min.js?ver=10.3.7:135”
OLD installs does not have this problem.
Hi ibietela, Normally there should be no slouch problems, the new Gutenberg editor will adapt per device screen, for example, for me this is look like this -> https://i.imgur.com/UhMLf5l.png also I do not get any errors -> https://i.imgur.com/dp0Bp0d.png please make sure that this is not a plugin conflict. If there is still a problem , please contact us on our official support forum at https://forum.tagdiv.com/forum/newspaper/ or send us an email at contact@tagdiv.com Thank you for your understanding! Alex N.
your IMAGE links are not opening ALEX
Hi,
Sorry about that. We could take a look at the issue you are having, please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will check how the Gutenberg editor looks, and if there is a problem with it. Let us know.
Thank you! Simion C.
You Simion who stopped replying for 2 days now?
Hi,
I apologize for any inconvenience. We are currently investigating the error you mentioned, it will be fixed as soon as possible.
Thank you! Simion C.
Your themes seem to have slow opening speeds…
https://ibb.co/jgm3q24Hi MelihKotbass, This depends by each demo how well was optimize for the only version. the one from your screenshot is the oldest demo that we have. What I can recommend is to check the new demos, the pro demos, these are more faster ->https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fdemo.tagdiv.com%2Fnewspaper_pro%2F&tab=desktop also you can use some guides for page speed to make it even better. If yo have other questions, you can let us know them at contact@tagdiv.com Thank you for your understanding! Alex N.
Hi, please check https://www.gizmoslide.com/ there is unusual space between main menu and content. I already deactivated all the plugins but the problem didn’t solve. Please give me any idea why this happening.
Problem solved. There was margin set which i have removed now.
Hi this theme is already brought by one of my client and site is running in our local language. now we want to have another site in English language. so our site should be like local.mydomain.com and english.mydomain.com. can we achieve this using this plugin
Hi,
That is possible, you can use the theme in the subdomain as well.
Thank you! Simion C.
Hi, Like many people, since the latest update, the social counters are now sat static at what they once were. Is this a known bug, and is it going to be fixed in a future update?
Hi,
In the social counter there would be an issue only with Instagram, all the other socials should work fine. If there is a problem, please send us an email at contact@tagdiv.com and provide a link to the website as well as admin login, we will take a look and check. Let us know.
Thank you! Simion C.
Long initial server response time seems to be the major disadvantage of this nice theme. Because of the long initial server response time cause by this theme (along with high First Contentful Paint and Largest Contentful Paint score), google ranks faster websites higher. For this main reason alone, i’ve lost almost all my number 1 spots on google. Can you make this a TOP priority and fix this problem? I recently upgraded my server to a more powerful and much higher CPU and RAM in hopes of solving the problem, but the problem never went anywhere.
Another big issue is to “Eliminate render-blocking resources”
And FYI, my website and server are all perfectly setup so you don’t say the problem is from my side because even your demo sites shows all these problems so this is clearly a problem with this theme. Can you make this issue a top priority and solve this problem? because what is the point of a theme that will never make it possible to have a number 1 spot on google?
The below screenshots are the pagespeed results from your own demo. first scan https://tinyurl.com/y2wmepm3 second scan https://tinyurl.com/yxsa4a4x
Hi,
We could try and provide some suggestions, please send us an email at contact@tagdiv.com and provide a link to the website so we can inspect it. Let us know. The theme has been and will be optimized further, in future updates. To improve the speed more however, some plugins can be used as well, specially for render blocking.
Thank you! Simion C.
I have problem, my video background not showing on header. I have tried on another server it’s the same, video background not showing, like on this http://alqudwah.flazhost.com. I don’t know why?
I have put my video youtube ID like this:
My website working on Server: Operating System: CentOS Linux 7 (Core) OS Name: cpe:/o:centos:centos:7 Linux 3.10.0-1127.13.1.el7.x86_64 Architecture: x86-64 Management: cPanel Web Server: Litespeed
I really need your help? Please help?
Hi,
That may happen if there is no API key set in the theme panel like so https://forum.tagdiv.com/youtube-api-key It is required to enter an API key for YouTube there, or it may not work unfortunately. If you have already entered one, then we could take a look. Send us an email at contact@tagdiv.com and provide a link to the website as well as admin login, we will check.
Thank you! Simion C.
I have created Youtube API Key, and I have sent an email. Please could you like to check?
Hi,
We will check as soon as possible, if the problem remains even after using a key.
Thank you! Simion C.
Hi! I send a email to support team but I could not get any answer. It was one day ago. I have some problems. I managed installation and system status. But after installing a pro demo, customizing could not work. it only opens via tag div composer. It is a great theme but it is obvious I dont have enough skills for the theme as a beginner.
Hi,
I have found the email you have sent us, my colleague replied a little while ago. Sorry for the delay and for the inconvenience. Please let’s continue by email, we will try to help as much as possible.
Thank you! Simion C.
Hi Simion C., I got an email but it does not solve my problems. I read so many articles and watch so many videos but still dont use tagdiv composer effectively. Thats why I send to tag div a request. I am waiting your answer to this request. Thank you for your understanding and help.
Hi Sierra21, we’ll check your request and we’ll approve it as soon as we can. Have a nice week! Alex N.
Hello two questions: 1 – in the “travel memories” demo the home slide does not scroll automatically but only with the arrows. is it possible to set it to scroll automatically?
2- in this demo, can I change the header and make it the same as the “style news” demo? so with a high bar with links always visible at the top and below megamenu? Thanks
Hi,
1. The slide has a setting to set a time interval for the autoplay, please check if there is a value set there https://prnt.sc/ve24if
2. You can import any header, regardless of the demo you have installed. All the headers used in demos are available in the cloud library https://cloud.tagdiv.com/#/load/Headers Import the one you like and set it. If you would like to modify the header of the demo you are using now, we can provide assistance. Please create a new topic in the theme support forum and mention a few more details about it, provide a link to the website, and we will try to help.
Thank you! Simion C.
for first question: I can’t reach “slide” that I see in your screenshot. By clicking on the home page using tagdiv composer I can only get to “Flex Block 1”
How you do it?
Hi,
I believe I may have misunderstood the first question. This element at the top of the Travel demo is a block, not a slide https://prnt.sc/vgiktt The slide is this one https://demo.tagdiv.com/newspaper/ios-slider/ While the slide has an option to auto slide posts, blocks do not. Blocks can display pagination https://tagdiv.com/tagdiv-composer-flex-block-elements/ If you would like to use a slide instead of the block, which can slide posts at the set interval, you can place it in the page instead of the block, or leave the block there as well, depending on how you would like the page to look.
Thank you! Simion C.
I move this issue to the forum.
HI, into the social network plugin, the intagram account doesn’t dispay the followers number, the user name is correct and link to the instagram too. I’m using the last theme version. please help me to solve
Hi,
There may be an issue with Instagram in the social counter, please use a fixed count for now https://prnt.sc/ve2215 Sorry for the inconvenience.
Thank you! Simion C.
ok, but do you think to solve the problem?
because twitter have the same problem
Hi,
Twitter should work fine in the counter. If there is a problem with it for you, we could take a look. Send us an email at contact@tagdiv.com and provide a link to the website as well as admin login, we will check as soon as possible. Sorry for the inconvenience, let us know.
Thank you! Simion C.
Hi there,
I have two questions:
1- How can i update the theme from 10.1 to 10.3? I downloaded the all theme files, but i can’t see the guide. 2- How can i connect my instagram account. I see that error message: {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}
Thank you. Kaan
Hi,
The latest theme version is 10.3.7 https://tagdiv.com/newspaper From the current theme version you are using to the latest one you can update by WordPress or by FTP/File manager https://tagdiv.com/update-newspaper-theme/ Then you can connect the Instagram account in the theme panel https://prnt.sc/ve20sn
Thank you! Simion C.
Hi i want to create a website with multi language like english.mysite.com spanish.mysite.com so that we can enter the news/posts in english and spanish. does this premium theme meet my requirement.
Hi,
Thank you for considering our theme. That is possible, you can use the theme on all the sub-domains, there should be not problem doing so.
Thank you! Simion C.
Thanks for your quick response. so we need to buy 2 newspaper license and install WordPress in 2 different sub domains
Hi,
A license can be used for one single end product https://themeforest.net/licenses/standard If the subdomains are related to the main website and it’s content, a single license can be used. If the subdomains have no relation to each other, they would be considered different end products and will each require a license.
Thank you! Simion C.
Hi, the amp plugin is detecting that this theme has too many css elements for amp to work and flags them as errors. Can you update the ‘amp friendly’ portion of this theme?
Hi,
The mobile theme works fine with the AMP plugin. Activate both plugins, and choose one of the two AMP options in the theme panel https://prnt.sc/vdry62 To test the AMP version you can use this tool https://search.google.com/test/amp If there are problems, we could take a look. Send us an email at contact@tagdiv.com and provide a link to the respective website where the mobile theme + AMP is activated, so we can check. Let us know.
Thank you! Simion C.
I am using the mobile theme but I get the following errors on the website. These plugins are supposed to be compatible with AMP
Hi,
Please test the AMP from your website with the tester Google provides, the one that I mentioned above. Any validation errors will be displayed there. Test the links after adding /?amp at the end of the URLs you enter in the tester.
Thank you! Simion C.
HORRIBLE THEME. Absolutely regret purchasing and installing. Now when I remove it, it completely breaks my site. STAY AWAY. If anyone on your team cares to help, here is my site: theutopianlife.com
Hi,
I see the theme is currently active on the website, it seems to work fine. If there are however issues that you are facing with the theme, please contact us, so we can try and help. You can send us an email at contact@tagdiv.com and mention what are the problems. We may need admin login so we can take a closer look if needed. Let us know, and sorry for any inconvenience.
Thank you! Simion C.
please update for bugs Header Section 18, if choose header section 18 and add header section 18 and set left with two header section 18, 1 header section always on center… in this case for demo Fast News
Hi,
I don’t quite understand what you mean unfortunately. If there is a problem with a specific header, please create a new topic in the theme support forum or send us an email and provide as many details as possible, with screenshots or even better a link to where the header issues can be seen and inspected. Let us know. If there are problems, they will be fixed.
Thank you! Simion C.
Hi.I am running 2 websites,1st build on wordpress using newspaper theme and 2nd is built on a custom script.Both sites in the same niche.However,the website built on wordpress take weeks to index my URLs,while for the other one it takes a few hours and my new articles are in google,every single time.I know,maybe is not related to the theme support but maybe do you have an idea,an answer?What could be the trick,what I am not doing right with the website on wordpress?
Hi,
There are some tips you could try, for example from this guide https://www.wpglossy.com/wordpress-site-index-fast-in-google-infographic/ also this one https://neilpatel.com/blog/google-index/ Hope they help.
Thank you! Simion C.
