1790 comments found.
Hi,
I hope you are all OK.
I bought the theme in 2018, I am very happy with it.
As I understand it, when buying the theme it includes the renewals of the theme and plugins that come with it.
I have updated the theme of all plugins and wordpress to the latest version. Everything without problems, perfect.
But I can’t update Master Slider Pro that came with the theme.
You can send me the update. Or you can tell me how I can update the plugin.
I don’t see any way to contact you except here. Thanks in advance.
Ana
Hi Ana, thanks! Master Slider should be updating automatically. Can you please reach out to our tech team?
https://themovation.ticksy.com/Hi!
Thank you for answering.
I tried the means that you tell me. But it won’t let me open a ticket, when I put in the purchase code it tells me that it is expired and won’t even let me send any query. How can I contact support?
I await your response, thank you for your kindness.
Ana
Thanks Ana, hm.
You may need to renew your support, please see:
https://themovation.helpscoutdocs.com/article/262-extending-and-renewing-theme-supportHi, Thanks for answering so quickly.
As I have explained, I do not need support. I just need to know how to update the plugin that came with theme and I don’t have the latest version.
In theory, if the plugin comes with the theme, the developer makes them available to the client when they are updated, but it hasn’t reached me and I don’t see where to update it. I just need this.
I am waiting.
Thank you. Ana
when I am going to include a reservation in the calendar, (reservations> calendar> new booking) in the button only the option of “search” appears but it does not add any data
Hi there, happy to help. I’m not certain that we have a reservation menu. Are you using a 3rd party plugin?
Can you reach out to us here: https://themovation.ticksy.com/
hello, I would like to know if the theme allows to underline the active menu in the main menu. For example, if I am on the “contact us” page, I would like the corresponding menu to be underlined. Thank you for your feedback and again well done for the theme. Titok
Yes, that should be possible. If you are having issues, or if this is a customization, please post your request here:
https://themovation.ticksy.com/Hey… I cannot edit or or change the footer logo and about sub text.
I also tried searching through the comments but not able to see a direct and clear answer
Regards Rudy
Thanks Rudy, please try the theme options.
https://themovation.helpscoutdocs.com/article/142-theme-options-footer(In the Bellevue theme there is a special area just for widgets. Go to: Appearance / Customize / Theme Options / Widgets)
Hey! I am not able to access the logo or sub text via your indication and location of accessing this are in the theme customizer
Can you take a screenshot of how and where?
Hi! Sure thing.
https://share.getcloudapp.com/Qwub64RGHello!
I already had my apartments registered in Roms.
Now I want to start using the Motopress plugin. Can I use the same page layout and also carry comments?
Thanks!
Thanks for reaching out. Can you please contact our support team?
https://themovation.ticksy.com/I bought this theme in March 2018. Guess that’s ver 2. Do I automatically get ver 3? if yes, how do I upgrade? thanks.
Thank you. Yes, there is a way to this. Please reach out to our support so that we can guide you.
https://themovation.ticksy.com/hi i have two questions. the first concerns the format of the check-in and check-out times. it is possible to have it in 24 h format The second question is whether the store manager role can display the calendar page in addition to reservations.
Thank you.
1 – Yes, I believe so. Have you changed this under Settings / General /
https://motopress.com/forums/topic/changing-ampm-to-24-hours-representation/2 – Try this:
https://motopress.com/forums/topic/shop-manager-role-couldnt-manage-bookings/Someone has asked this before on the MotoPress forum.
Pre-Sale question: If I wanted to use this theme to show certain days that are booked without taking payments is that possible? We just want the calendar/bookings to show when they are taken.
Thank you.
Yes, you can do that. You do not have to take online payments and you can show and set booked dates. Very easy and very flexible.
Let us know if you have any questions.
Hello, the children field in checkout, is default on select options. If user not select it, he can’t process the payment. Can i make children filed on 0 at default?
Hello! Thanks for reaching out. Can you please create a ticket for our team? They will be happy to investigate. Please also include a link to your website.
https://themovation.ticksy.com/this theme can’t use revolution slider?
Yes, this theme works great with Rev Slider and includes the Pro version too 
Hi,
Does this theme have front-end user dashboard for viewing their booking status, booking duration, transactions, invoices, profile management etc. ?
Thank you. There is a dashboard in the admin where you can see all bookings and manage theme. The theme supports 99% of all booking engines, so if there is one you would rather use, we’ve designed the theme in a way that you can use another system but the one that is bundled is very good
Hello, good day. I have a question to you before i decide to buy.
I’m from Colombia and i will need that my customers can pay with their reserve with credit card and debit card. We are using PayU Latam to receive payments using links, but how we could connect PayU with our website using your Theme? I can see that the theme includes PayPal and Stripe but like i’m saying, we will need an additional option so our costumers can pay using PSE or some platform with PayU Latam.
And also need to know, does this theme sync with platforms like Airbnb, Booking.com and others? Thanks.
Yes, we provide a WooCommerce add on for free. This allows you to checkout using WooCommerce. Therefore, if your merchant provider has a WooCommerce extension, it will work well for you.
Please search for your payment provider add on here:
https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/Hello, when I click on “Book reservation”, it automatically takes me to a successful booking confirmation page after entering my details. Please how do I set up the checkout with woocommerce where I can enter card details for payment as seen on your demo? Thanks
In addition to this, one of your videos on the woocommerce setup, under my dashboard > Accommodation settings >> I can’t see woocommerce there. It’s telling me to purchase the woocommerce plugin. I thought this was inclusive of all that I paid for?
Thank you for contacting us. Happy to help. We’ve created a step by step guide here:
https://themovation.helpscoutdocs.com/category/225-hotel-bookingPlease have a look and let us know if you have any questions.
For WooCommerce add on, please see:
https://themovation.helpscoutdocs.com/article/247-how-to-install-the-hotel-booking-woocommerce-payments-add-oncan i try demo dashboard wpadmin, before i buy this theme?
Thank you. We don’t have a admin demo version yet, something we are working on Please let me know if you have any questions.
Hello, I’m having some issues here. I have created my accommodation but whenever I click on search from the form on the homepage, it says no accommodation was found. What exactly am I doing wrong? Thanks
I have been able to figure this out. Thanks to your documentations.
Hey there! Thanks for the follow up. Glad to see that you were able to resolve
Pre sale question:
This theme has a statistics dashobard for people who creates listings?
There is an overview of all the bookings in the admin dashboard
Hi, I need to build a vacation rental site. Can this theme do the following pricing:
Jan 1st – Mar 27 $608/night or $2765 /week Mar 28 – May 28 $686/night or $3842/week May 29 – June 5 Nightly not available $6174/week and so on…
hello! Thanks for your interest.
Yes. Those booking rules are possible. If you have any issues, please let us know. We are happy to assist.
Can it be done with multiple properties?
Do you know of any live sites that are using this so we can check it out before purchasing?
Hello! Yes, you can use this for multiple properties.
We will be gathering a list of sites where the theme is used. We don’t have a list to share just yet.
You’ll enjoy using the theme. We have amazing support too.
Can you share one live site that you know of?
We have an internal link that we aren’t ready to share yet. Feel free to contact us through our Profile page.
https://themeforest.net/user/themovationThe theme comes with WP Booking System; is it the version with all the payment gateways, if not, can it be upgraded?
The theme comes with Momtopress Hotel booking Engine and several optional add ons. What are you looking for? How can we help?
Hi, i’ve some presale questions:
1) My B&B has 10 rooms, for each one i need a booking calendar, is that possible? 2)The availability form on home page must check on every of my 10 calendar 3) I need to sync with Airbnb, Booking and Home way each one of my calendar, in two ways 4) is WPML ready? 5) Is woocommerce ready?
Thanks.
1 – Yes, you can add as many calendar as you wish.
2 – Yes, the search widget will check across all accommodations.
3 – Yes. two way sync is included.
4 – Yes. WPML ready.
5 – We, WOO ready
Ooooh yes 
Hi, i’ve just bought your theme. The availability calendar widget on rustic demo, work only with an accomodation type?
That’s right, you need to use Accommodation Type to set your seasons, rates etc.. then the availability is based off that. That should not limit you. If you have any questions or concerns, please let me know.
Hi, i think there an issue with the search widget. If i search a room for 6 adult on search result page it show me also room for 2 adult max
Thank you. Yes, MotoPress has designed it to show all available but the best matches first. Please see: https://motopress.com/forums/topic/do-not-show-accommodations-that-are-too-small-for-search-parameters/
Is it possible to sell beds in the hostel’s shared room through the booking system?
Purchasing the plugin is it possible to configure it for 2 hostels and 5 apartments? Is there an option to select an object before selecting a date? What are the implemented examples?
Thank you for your interest.
Yes, you can set an accommodation to anything, bed, room, house etc.
Everything is bundled with the theme, so you do not have to purchase anything else.
You can set this up for multiple accommodations as well.
