1798 comments found.
Is this ctheme compatible with WooCommerce Bookings, WooCommerce Bookings Availability and WooCommerce Accommodation Bookings?
Yes 
but you won’t need it with all the great booking engines we bundle already.
Hi Guys,
We were wondering how to go about setting the timer for when a booking goes abandoned?
Our problem is that when we set a booking as pending payment from our end, after a short period of time (I think 59 mins) it gets set as abandoned. We want to set that period time to 7 days if possible?
Can you let us know where to go to do this. I searched all over our WordPress dashboard settings and can’t find where to do this.
Thanks in advance!
Thank you. I think there is a new update coming out on Monday that will allow you to set a buffer. Please watch for the update on Monday.
good morning: I´m working on the rooms, but they don´t came with the imported demo. How can I make to have my rooms like this: https://demo.themovation.com/bellevue/chalet/accommodation/qualicum/
Is any form to import them? thanks
Thanks you. The rooms page should be include with the demo. if they were skipped or for some reason didn’t come over, try under WP Dash / Templates / Saved Templates
I have downloaded and finished installing the the theme as directed but here are my observations and i need your advise.
1. I need confirmation that the setup wizard actually installed for me the Motopress hotel booking plugins because i could not verify even from the list of installed plugin
2. Also from the list of installed plugin i didnot see Hotel Booking WooCommerce Payments which was suppose to be part of the bundle.
3. Woocommerce was not automatically installed by the setup wizard, i have to add it from the Add new under the plugin section. Please confirm if this is the right thing to do?
Hello I later saw where the plugins mentioned for number 2 and others above. So you may only treat issue number 1. Thanks
Thank for the follow up.
1 – The wizard does not need MotoPress if you are using our own booking system. Are you? If you plan to use MotoPress, then please allow the installer to set this up for you
Hi! i’ve this problem, i must assign different price to different children ages.
From 0 to 5: gratis From 6 to 12: 15%sale of the room price
How could i do this?
You need to charge a guest as a percentage of the room price? Hmm, not sure I’ve seen this before.
Have you tried to use a service?
No, the real issue is that i’ve to assign an age to children guest, because from 0 to 5years old they have no price
I’m not following you sorry. There is a setting under Accommodation / Settings / Age of Child. Does that help?
You can also post a question on the following forum.
https://motopress.com/forums/forum/wordpress/plugins/hotel-booking/Hi, I have two doubts about Bellevue theme. 1) There’s a grammatical error in one of the words in the Booking Confirmation Page that we cannot change as it is an error in the system. It shows (in spanish) “Desgloce de precios” where it should show “Desglose de precios”. We’ve tried to search it in the HTML code, but we’ve not been able to find it/change it. How can be change it? 2) In the Accomodation Page, we have a calendar to check if there’s availability, and a button to finally book the room. Our issue is that we want to change the text in that button, but it do not appears when we edit the page with Elementor. As in the case before, we’ve tried to find the button in the HTML code, without success. Please, can you help to solve this two issues? Thank you in advance.
Thank you.
1) Spanish translation. You should be able to translate this with PoEdit or LocoTranslate. Please see: https://themovation.helpscoutdocs.com/ and scroll down to plugins.
2) The translation plugins above will help with this
Thank you!!!
Awesome
Hi, I´ve just installed the theme and started the customization. I´m working on the homepage with this option: https://demo.themovation.com/bellevue/chalet/home-form/, but I don´t have the form in the banner. Any idea of why I don´t see it? Thanks for your support regards Pablo
Thank you. Yes, please go under Pages / All Pages / look for home – form.
You can changes this to your default home page under Settings / Reading / Front page
Hi, thanks for your support. What you said I already did it: https://snipboard.io/ujiCak.jpg And my home looks like that: https://snipboard.io/LuJIQR.jpg
I need to set up the rooms and the booking system to have this form?
ah, interesting. Do you have Formidable installed? Are you trying to use the booking form or a contact form?
I have the Formidable installed yes, and I want to use this form right now: https://snipboard.io/wCc2dM.jpg The same that I see in the live demo: https://demo.themovation.com/bellevue/chalet/home-form/
Thanks for your support
Thanks. Try ‘Edit with Elementor’ and then drag and drop the Form widget onto the page. Choose your form. If you have any issues, please create a ticket for us.
https://themovation.ticksy.com/Then we can take a closer look.
how can I add booking in home page
Happy to help. Please see:
https://themovation.helpscoutdocs.com/category/225-hotel-bookingHi,
I hope you are all OK.
I bought the theme in 2018, I am very happy with it.
As I understand it, when buying the theme it includes the renewals of the theme and plugins that come with it.
I have updated the theme of all plugins and wordpress to the latest version. Everything without problems, perfect.
But I can’t update Master Slider Pro that came with the theme.
You can send me the update. Or you can tell me how I can update the plugin.
I don’t see any way to contact you except here. Thanks in advance.
Ana
Hi Ana, thanks! Master Slider should be updating automatically. Can you please reach out to our tech team?
https://themovation.ticksy.com/Hi!
Thank you for answering.
I tried the means that you tell me. But it won’t let me open a ticket, when I put in the purchase code it tells me that it is expired and won’t even let me send any query. How can I contact support?
I await your response, thank you for your kindness.
Ana
Thanks Ana, hm.
You may need to renew your support, please see:
https://themovation.helpscoutdocs.com/article/262-extending-and-renewing-theme-supportHi, Thanks for answering so quickly.
As I have explained, I do not need support. I just need to know how to update the plugin that came with theme and I don’t have the latest version.
In theory, if the plugin comes with the theme, the developer makes them available to the client when they are updated, but it hasn’t reached me and I don’t see where to update it. I just need this.
I am waiting.
Thank you. Ana
when I am going to include a reservation in the calendar, (reservations> calendar> new booking) in the button only the option of “search” appears but it does not add any data
Hi there, happy to help. I’m not certain that we have a reservation menu. Are you using a 3rd party plugin?
Can you reach out to us here: https://themovation.ticksy.com/
hello, I would like to know if the theme allows to underline the active menu in the main menu. For example, if I am on the “contact us” page, I would like the corresponding menu to be underlined. Thank you for your feedback and again well done for the theme. Titok
Yes, that should be possible. If you are having issues, or if this is a customization, please post your request here:
https://themovation.ticksy.com/Hey… I cannot edit or or change the footer logo and about sub text.
I also tried searching through the comments but not able to see a direct and clear answer
Regards Rudy
Thanks Rudy, please try the theme options.
https://themovation.helpscoutdocs.com/article/142-theme-options-footer(In the Bellevue theme there is a special area just for widgets. Go to: Appearance / Customize / Theme Options / Widgets)
Hey! I am not able to access the logo or sub text via your indication and location of accessing this are in the theme customizer
Can you take a screenshot of how and where?
Hi! Sure thing.
https://share.getcloudapp.com/Qwub64RGHello!
I already had my apartments registered in Roms.
Now I want to start using the Motopress plugin. Can I use the same page layout and also carry comments?
Thanks!
Thanks for reaching out. Can you please contact our support team?
https://themovation.ticksy.com/I bought this theme in March 2018. Guess that’s ver 2. Do I automatically get ver 3? if yes, how do I upgrade? thanks.
Thank you. Yes, there is a way to this. Please reach out to our support so that we can guide you.
https://themovation.ticksy.com/hi i have two questions. the first concerns the format of the check-in and check-out times. it is possible to have it in 24 h format The second question is whether the store manager role can display the calendar page in addition to reservations.
Thank you.
1 – Yes, I believe so. Have you changed this under Settings / General /
https://motopress.com/forums/topic/changing-ampm-to-24-hours-representation/2 – Try this:
https://motopress.com/forums/topic/shop-manager-role-couldnt-manage-bookings/Someone has asked this before on the MotoPress forum.
Pre-Sale question: If I wanted to use this theme to show certain days that are booked without taking payments is that possible? We just want the calendar/bookings to show when they are taken.
Thank you.
Yes, you can do that. You do not have to take online payments and you can show and set booked dates. Very easy and very flexible.
Let us know if you have any questions.
Hello, the children field in checkout, is default on select options. If user not select it, he can’t process the payment. Can i make children filed on 0 at default?
Hello! Thanks for reaching out. Can you please create a ticket for our team? They will be happy to investigate. Please also include a link to your website.
https://themovation.ticksy.com/this theme can’t use revolution slider?
Yes, this theme works great with Rev Slider and includes the Pro version too
Hi,
Does this theme have front-end user dashboard for viewing their booking status, booking duration, transactions, invoices, profile management etc. ?
Thank you. There is a dashboard in the admin where you can see all bookings and manage theme. The theme supports 99% of all booking engines, so if there is one you would rather use, we’ve designed the theme in a way that you can use another system but the one that is bundled is very good
Hello, good day. I have a question to you before i decide to buy.
I’m from Colombia and i will need that my customers can pay with their reserve with credit card and debit card. We are using PayU Latam to receive payments using links, but how we could connect PayU with our website using your Theme? I can see that the theme includes PayPal and Stripe but like i’m saying, we will need an additional option so our costumers can pay using PSE or some platform with PayU Latam.
And also need to know, does this theme sync with platforms like Airbnb, Booking.com and others? Thanks.
Yes, we provide a WooCommerce add on for free. This allows you to checkout using WooCommerce. Therefore, if your merchant provider has a WooCommerce extension, it will work well for you.
Please search for your payment provider add on here:
https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
