6458 comments found.
Can you please recommend any Plugin for Facebook Instant Article that’s compatible with this theme?
Hi UmairAslam23,
You can use this plugin https://wordpress.org/plugins/fb-instant-articles/
Let me know if you have further questions.
Thank you
i just bought this theme, I wanted a peace of mind installation as I do with other themes. but alas … “Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.” any work arounds y’all?
Hi katamanto,
Please check this documentation about installing the JNews theme https://support.jegtheme.com/documentation/themes-installation-activation-5/
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Using the playit theme, how and where do I add the categories from? How does the user upload a video file to their respective accounts, and how can I increase file upload sizes ????
Hi ruraara,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello, I have a question before I buy this theme. Can i use all the every functionalities in all demos?
thank you
Hi Webswebsider,
Yes of course. You can use all JNews features on all demos. We already provide import demo feature that you can use to import JNews demo into your website. You also able to choose import demo content or style only.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Please add multi vendor woocommerce marketplace to jnews+ to make it even more powerful.
Regards
Hi simonsitto999,
For now we don’t have this feature. You can try use a plugin to achieve that. For example you can try to check this plugin https://wordpress.org/plugins/wc-multivendor-marketplace/
Thank you
With youtube and all mainstream media suppressing free speech.. It’s time for you guys to develop an mobile app for jnews..
Thanks for your suggestion, we will check this further.
Google is all set to roll out ranking signals for Core Web Vitals enabled sites and those will be prioritized to appear in the mobile top stories and Google news section even without AMP.
Read the official statement post by Google today at https://webmasters.googleblog.com/2020/11/timing-for-page-experience.html
Now JNews developers should work on it on high priority and release an update soon so that site owners can update their sites.
A few hours back, a JNews user asked via a comment on providing an estimated date for releasing CWV updates so everyone can plan accordingly but, it seems JegThemes doesn’t care for their users.
We listen to our customers and take care of their suggestion, also thanks for your attention to JNews, really appreciate your effort.
As I said before, we already have a plan for an update of Core Web Vitals and another theme improvement. Please be patient.
Thank you
Hi, I want jnews modules that I use in posts to be opened in a new tab when clicked. It seems there is no such option. How can I do that? And, can you add such option to modules? It’s really important for in-post use.
Hi ketsen,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello, does theme support PHP 7.4.x? Thank you!
Hi zdravaskupina,
Yes you can use PHP 7.4
If you need help or get a problem you can ask for support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
why should we choose JNews over Newspaper (TagDiv) ?
Hi FRKRIND,
It’s not legitimate when we compare our items with another theme from our perspective. We have many customers that migrate from Newspaper (TagDiv) to JNews. For example, you can check what our customer said about JNews compare to Newspaper:
https://themeforest.net/ratings/2797507 https://themeforest.net/ratings/3141128 https://themeforest.net/ratings/3212182You can have most of the Newspaper features on JNews and you may not find certain JNews features on Newspaper or other themes.
Thank you
I mean in terms of speed, as on newspaper after adding ads, sites becomes slower.
Can you tell me what kind of ads that you want to use?
Thank you
Hey, we know you have plans to update for Google’s Web Vitals but we will really apricate if you can give us some estimated date so everyone can plan accordingly.
Hi businesscatalyst,
Sorry, currently we can’t confirm the estimated time for this update. Our team still working on this and do a lot of research to get the best result. Please be patient for a while.
Thank you
PLEASE FIX THE OLD BUG! Delete Min Read (Frontend Translation). Leave Reading Time:.
There is now (wrong)
Reading Time: 2
There was (good):
Reading Time: 2 min.
Hi 7marketing,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
WE DO NOT NEED SUPPORT. THIS IS THE BUG!
100% of users who use translation have this problem. You haven’t fixed what you broke in one of the previous updates in 3 months!
ONLY CORRECT WHAT YOU BROKE.
Did you already purchase JNews theme? If yes, please post your questions with the user account that purchased the JNews. Because i don’t see purchased badge on your account.
Thank you
1) Envato Elements!
2) Create some system as other devs have for reporting BUGS (YOUR BUGS not HELP)! Your mistakes are not our problems and we don’t need your help! Frontend Translation is a good example. Everything was fine, then you duplicated the translation of 1 phrase forgetting to throw away the old solution (Min Read). “The Reading Time:” shows the reading time without “min.” There are 3 more translations of the same phrase in the POT / PO file which also doesn’t work!
Just correct what you spoiled yourself!
1. We don’t provide support for envato elements users. You need to purchase JNews from Themeforest to get support service, automatic theme update, and theme license.
2. You need to be patient in waiting for a bug fix.
Thank you
not able to remove the THedowntown logo from mobile view in city news demo , could you please let me know how to remove the logo in mobile view?
Hi webicent,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
How do I turn off social share buttons?
Hi mcevoyn,
You can deactivate the JNews Social Share plugin.
FYI, We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
i am using city news demo can you let me know , how can i change the post page design of the homepage?
thank you in advance
Hi webicent,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello! We need JegTheme with Envato WP Requirements Compliant Badge
As an Envato author, you must ensure that your WordPress Theme meets the requirements outlined in the following articles:
WordPress Theme Feature Requirements WordPress Theme Plugin Requirements WordPress Theme Coding Requirements WordPress Theme Security Requirements WordPress Theme General Requirements WordPress Gutenberg Requirements Note:
These requirements are designed to maintain a minimum standard of quality in WordPress themes distributed via Envato. Some exceptions may be allowed at the reviewer’s discretion. These standards are applicable for Envato Market and Envato Elements. For more information on Plugins, please refer to the Plugin Requirements article.
For more info, please see this info: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements p.s. We, your users, waiting Envato WP Requirements Compliant Badge, because we believe, that your team and products are full of professionals and qualities!
@ISMAILALI
jscroll-to-top { display: none !important; }
Hi vanski91,
About the WP Requirements Compliant Badge, we already apply for this requirement a few months ago. By applying this requirement, we need to update all of our portfolios, themes, and plugins.
Previously our newest item like JNews, Sukawati, Photology, and all of our plugins already meet the WP Requirements Compliant Badge. The rest is our old themes that still remain need to update. But for old themes, we need to do major updates. Currently, we still postpone the process of the WP Requirements Compliant Badge because updating the old theme will take much time and it may affecting the theme users.
Our newest theme and plugin still become our top priority it’s why we postpone the WP Requirements Compliant Badge.
Thank you
hi, just a simple question, how do I disable the back to top button on website. thanks
Hi ISMAILALI,
Please try to add this CSS code below to the Customizer > Additional CSS:
.jscroll-to-top.show {
display: none;
}
Thank you
Hi jeghthem teem, could you add new plugin similar to paywall but connected with job / company / agency / place profile & listings https://mylistingtheme.com
You have already, frontend post submission system, co it will be perfect if you could add last very helpful and earning grow solution for your clients 
Hi mediarun,
Regarding this feature, we need to check this further but we can’t promise if we will add this feature on the future theme update.
Thank you
hi how I can export theme settings
Hi slashcoder,
You can use this plugin to export the theme setting https://wordpress.org/plugins/customizer-export-import/
We put JNews theme setting on the customizer.
If you have further questions, you can ask your question or problem about this here https://support.jegtheme.com/forums/forum/jnews/. Our support team will help you asap.
Thank you
These guys have thought of everything with this theme. Sadly if you are one of those who likes to put images within the post articles then there is no possibilty with this as all of the post templates only use one featured image.
After much research I can see images in stories is not an option with this theme. Please make this clear from the outset as 99% of editorial people need to add images in posts so this is expected.
Hi sachamcphedran,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
This was my error. Some rogue code preventing it from displaying. Theme is fine.
Glad to hear if you already able to find the problem. If you need further help you can reach our support forum.
Thank you
I imported old wordpress stories to my new website and images won’t show in stories. How can I fix this issue.
Hi staymedia,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
