1617 comments found.
Hello, I am trying to make a page exactly like this https://themes.themegoods.com/grandrestaurant/demo1/blog/news-grid-left-sidebar/ for my posts, I have inserted blog grid element but there is no option to select sidebar in page templates. When I set my page as posts page the page title image disappears. Not sure what I have to do to achieve this result, could you please help?
Hi,
Thank you for purchasing.
1. Please deactivate Elementor on this page and use default WordPress editor.
2. Take a look at “page template” option when you edit the page and select “Blog Grid….Sidebar” and save change.
It should display blog grid with sidebar layout as your requirement.
Hi team,
On your theme, I use WooCommerce for a sushi store and I would like to know if you can give me some advice please?
Currently, with the Covid, we can only do take away delivery and only in the evening. Can we make impossible on the site all possibilities of order on a precise time slot (it would be to close at noon) please? I have looked on several blogs and unfortunately I can’t find an answer to my question. In fact, I ask for advice everywhere around me and your help would be precious to me.
Thank you for the time you will be able to devote to me.
Best regards,
Adeline
Hi,
Thank you for interesting.
Yes you can use this plugin https://wordpress.org/plugins/order-hours-scheduler-for-woocommerce/ to schedule store open time on your WordPress site. It’s working with our theme’s shop functionality.
Thank you very much!
Thanks for support. I don’t find open hours in the demo. Before there are this element ?
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Hi, Does this theme has an option to display the delivery menu in list ve with sidebar of product in cart like this demo? http://www.gastrotheme.com/delivery/delivery-list/ I am interested in your theme but I also want my clients to order food online. I don’t like the shop page of your theme and shop page of Gastro theme is more user friendly. If you have this feature please confirm. Thanks
Hi,
Thank you for interesting.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Hello,
I am using your theme to create a website in Greek. But I cannot find a suitable font family to match the theme’s design that supports Greek characters. Any suggestions what I could do? Thanks.
Hi,
Thank you for purchasing.
You can try and test fonts from Google font here https://fonts.google.com/ to see if there is one which works with your languages characters.
Thank you for your response. I tried it and it worked fine. Just please one more quick question. Is there an option to show the gallery in two columns in mobile?
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello, does the template support multilingual? I mean which plugin i can use to make the website available in different languages? thanks.
I also have problem to change the font. My client require Taoma Regular and I have trouble to change the font. Any suggestion for this problem as well?
Hi,
Thank you for purchasing.
You can use for example Polylang plugin https://wordpress.org/plugins/polylang/
Or WPML plugin to add multi languages for your site.
For installing a custom font, you can also use this plugin https://wordpress.org/plugins/custom-fonts/
Hello, thanks for reply. I tried the custom font plugin but it is mentioned that it works only with:
Astra Theme
Beaver Builder Theme
Beaver Builder Plugin
Elementor Page BuilderBut in the theme, if I did not miss anything, there is none of them. When I go to Appearance > Customize > General > Typography I do not find the custom font inserted!
Any idea or I am doing something wrong?
You can upload your custom font through WordPress Dashboard > Appearance > Custom Fonts.
Then you can add custom CSS code to style element’s font family via WordPress Dashboard > Appearance > Customize > Additional CSS.
Ok thanks, so I need to use custom CSS to override the font. I see it now. Thanks for help and support! Have a nice weekend!
You are welcome 
Btw, Could you help us rate for the theme please?
Yes sure!
Hi impossible to import demao in one clik and impossible to submit ticket on support
Hi,
Thank you for purchasing.
Could you please open a ticket here https://themegoods.ticksy.com/ you will need to provide purchase code in order to do that. Thank you for your patience.
hi,
I manage to change the video via the “slider revolution” plugin. However only the url of data-mp4 is modified. How to change the url of data-videowebm and data-videoogv?
Thanks
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi,
As advised, I submitted the question here on https://themegoods.ticksy.com/
The only help given is as follows : Thanks for reaching us. Sorry, I’m not sure about this. You need to contact Slider Revolution support for further assistance.
I do not have the right to post a question in the revolution slider forum since I have not purchased this plugin.
Could you help, please ?
Best regards,
jf
Thank you for your info.
The plugin generated these HTML attributes you mentioned. So it’s hard to make changes you mentioned without editing core plugin code. So basically you have to contact the plugin author to see if it can be done.
Hi, I bought this theme a while ago and due to the actual situation (Covid) I postponed the project. Now I noticed the shopping cart is not visible on all pages and that’s a feature I need. Can you please tell me what must be done in order to display the shopping cart on all pages? Thanks,
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi,
I tried to submit a ticket, but I can’t, because my purchase code has expired.
AS I told you, I had to pause the project due to this pandemic situation 
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
Hi, when we create a post, there is “post_detail” with name IN category I translated IN with dans (french) with po file, but nothing change. How translate it? If we can, how disable this line? Regards
grandrestaurant-custom-post-fr_FR.mo published in my grandrestaurant-child and code added in functions.php in grandrestaurant-child, but nothing change.
function grandrestaurant_child_setup() { $path = get_stylesheet_directory().’/languages’; load_child_theme_textdomain( ‘grandrestaurant-child’, $path ); } add_action( ‘after_setup_theme’, ‘grandrestaurant_child_setup’ );
Same problem with “Read More” – Translated with loco but nothing change. I see I am not the first one to have this problem. Can’t you found a solution to give us possibility to modify directly in setup without use a loco file (wich does not work….).
Ok, I have found. In your documentation you write to name grandrestaurant-custom-post-fr_FR.mo – It is not good. Good is only fr_FR.mo Regards
grandrestaurant-custom-post-fr_FR is standard naming convention for WordPress plugin. fr_FR.mo won’t work correctly with WordPress translation plugin.
Also you can always translate theme and plugin’s strings using Loco Translate plugin here https://wordpress.org/plugins/loco-translate/
Pre sale question: Is it possible to make the text in columns? I need to use two languages parallel side by side, same text in both. Thank you
Hi,
Thank you for interesting.
Yes of course you make text into columns.
Hi, jQuery.fn.load() is deprecated need update in the theme, Regards
Hi,
Thank you for purchasing.
Could you please provide URL of page which has issue please.
Hi, Please let me know how can change image of menu food. Very small and not work for my website.
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Could you please provide URL of page you want to make change please.
I submitted PRIVATE TICKET #2550147
Our support staff replied your ticket. Could you please continue there. Thank you for your patience.
Thanks for your professional support, I got it.
How come my purchase code has expired, purchase code should be for lifetime and it isn’t the same as a support license.
I did an update and I wanted to activate the template and now it says it isn’t recognized.
Please advice
Hi,
Thank you for purchasing.
It’s lifetime license as long as you are using 1 regular license per 1 website.
Could you please provide WordPress account here https://themeforest.net/user/ThemeGoods
We will check the issue for you.
Hello, I recently updated wordpress to the latest version but now the content builder does not work anymore. Once I go to edit a page (any page), it just keeps on showing the loading image forever (see screenshot: https://prnt.sc/v3ut36). Also when I add blocks I keep seeing errors in the block stating ‘undefined’ (see screenshot: https://prnt.sc/v3utj0).
My theme is not useable anymore, can you please help?
Thank you
Hi,
Thank you for purchasing.
Could you please also make sure you update all required plugins from Appearance > install Plugins and clear all browser cache.
If you still have the issue. Could you please provide URL of your site please.
Yes I already did that and I still experience the same problem. Edits that I make in the blocks are also ignored and it just replaces it with ‘undefined’. The homepage can be found here: http://www.merrygold.nl/home1/
Basically with every block I now add it just adds the block and fills all fields out as undefined.
At the end of that homepage (under the photos) I tried to add a text box, but as you can see it just says ‘undefined’
I just downloaded the SiteAlert (former WP Health) plugin to check if there are any conflicting plugins and the results are here: https://prnt.sc/v4p7hl
I don’t see anything that could affect the theme content builder, regarding the PHP issue I clicked on it from my dashboard and it gave me this result: https://prnt.sc/v4p5hg
Now I updated the theme again and some of the boxes work but slider revolution broke down because of the update erasing the cover page…... this is a mess now
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
Okay thanks I just sent you an email through the contact form on that page. Please let me know if you’ve received it!
Hi I am using your theme for a customers website.
It is currently staged at http://www.humbleharry.digitaldock.com.au/lunch/
If you look at the current menu, you can see that every time you refresh the page, the menu item order changes. Please help me fix this issue.
Hi,
Thank you for purchasing.
Could you please install and activate this plugin https://wordpress.org/plugins/post-types-order/
Then save changes on menu order to see if it fixes the issue.
merhaba ,grand restaurant wordpress temasının sunucu gereksınımlerını rica edebilir miyim
Hi,
Thank you for purchasing.
Our theme is required the latest version of WordPress and you can check WordPress requirement here https://wordpress.org/about/requirements/
wordpress gereksınımlerını degıl temanın sunucu gereksınmlerını rica edıcektim
Hello, in my site slider revolution doesn’t works, I’ve all system updated. how can I resolve? My site is villadino.com thx
Hi,
Thank you for purchasing.
Please clear cache in Theme Setting > Script and it should fixes the issue.
Hi,
Thank you for purchasing.
Did you mean you want to make it support multi languages option?
My customer wants Greek and English language and i have already translated everything except that top bar
We will look for the solution and will release the update soon. Thank you for your patience.
Hi, Is it possible to use WP Bakery without break all? Because problem with Content Builder, we can only add or remove blocks. With WP bakery we can hide content. Regards
Or maybe you have a solution to temporarily hide the blocks, because sometimes you don’t need this block for a few days or a few months, and you would like to display it later. If you delete it, you have to recreate everything, and that’s really stupid.
Don’t you answer?
Currently WP Bakery plugin has javascript conflict with our theme script. We will look for the solution and will release the update in the future.
Thank you. It seems to me that I had seen in the guide how to do without google map, but I do not see where. Can you tell me how to display the map without having to google map? Thank you. I tell you that because I have this error: Google Maps ne s’est pas chargé correctement sur cette page. Pour plus d’informations techniques sur cette erreur, veuillez consulter la console JavaScript. I have an api key, but I am afraid to pay just for see map.
You have to setup your Google Maps account payment in order to use its API. It’s required from Google and nothing we can change that.
I create a lot of website. And I don’t use Google Api and I can see map. In all my website I use
Carte intégrée (iframe) with code like:
<iframe width=”600” height=”450” frameborder=”0” style=”border:0” src=”https://www.google.com/maps/embed/v1/place?key=API_KEY &q=Space+Needle,Seattle+WA” allowfullscreen> </iframe>
The Maps Embed API lets you place an interactive map, or Street View panorama on your site with a simple HTTP request. It can be easily embedded in your web page or blog by setting the Maps Embed API URL as the src attribute of an iframe:
And nobody need an google api with that. How use it in your theme?
Hello, I am unpleasantly surprised at your response. Of course, I managed to integrate the map WITHOUT google api. I am greatly amazed that you did not know the solution I gave you above and which has, once again, of course worked …
