365 comments found.
How to hide it? Thanks
Hi there,
You do not have an option to remove it from our theme options however you can use this code to not display it.
qodef-room-reservation {
display: none; }
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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7) You can first upload the site to the domain 11.com set up and then ready to transfer to 22.com
Hi there,
Yes you can migrate your site to another domain for sure.
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7) and there will be no problems with the license or you can configure and activate everything on one domain and then transfer it and everything will work
Hi there,
No, you do have our registration module, please read more about it here. So once you finish developing your test domain and wish to migrate you can deregister the theme, migrate to your live domain and then register it over there, the content will not be lost.
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Answer the questions before buying:
1) you can add an additional 3 line in the booking from 10 years to 15 years
2) The price in the list of rooms when booking does not change when you choose additional seats for a child of 10 years. This will be fixed.
3) In the header of the site bar on top where clickable: phone, whatsapp, e-mail, address, social networks
4) booking button in the mobile menu
5) Payment with visa and mastercard
6) When booking to receive a letter to my mail.
Hi there,
Thanks for taking an interest!
1. Could you please clarify this a bit more as we are not sure we do fully understand your question here.
2. On Room page you do have an option to set Room capacity, minimum and maximum amount of people as well as different price for adults and children.
When it comes to the room bookings, you can choose a number of rooms but for the same amount of persons. If you have options and different number of adult/children you do book every room individually and there you do choose how many adults and children will be included. If we somehow misunderstood you on this please let us know.
3. It is clickable and you can make it clickable if you wish that.
4. The reservation form is present on the mobile as well.
5. The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose so for payment types you can select them in WooCommerce > Settings > Payments here as well as you can read more about payments for WoCommerce here.
6. When i customer has booked a room they will for sure get a confirmation email
Do let us know if you have any additional questions.
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1) Add an additional age of the child from 14 to 18 when booking and that the price of the room changes 2) the price in the general list of rooms does not change https://alloggio.qodeinteractive.com/room/?layout=standard when choosing children or infants 3) it is possible to add on top of the site: phone, whatsapp, booking button. you have ready-made code to insert 4) no booking button or direct booking form in the pop-up menu 6) it is necessary that an email with the booking data comes to the visitor and to us.
Hi there,
1. You do have either adult our children price which you can set, if you wish to extend this you will need to edit the themes files.
2. The price is not being changed as it gives a list but on each individual room if you check here the price is being changed.
3. You can add custom html in the widget area which will enable you to show this.
4. Unfortunately this is not possible, however you can add a link and link your menu item to specific url.
6. The customer does get a confirmation email for sure and as the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. You can possibly consider using WooCommerce official extension for this purpose.
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Hi there, I am really interested on buying this theme but first, I have 2 questions :
1. Is there a way to connect your booking system to common OTAs ? 2. Is there a way to sell gift cards through Woocommerce?
Thanks in advance for your reply
Best regards
Hi there,
Thanks for taking an interest!
1. The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. We have not tested integration with any OTA, however if there is an extension for WooCommerce for this purpose you could try to use it.
2. As the booking is handled through WooCommerce integration you could consider using their official extension to achieve something similar.
Do let us know if you have any additional questions.
Support
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Hi I bought this theme but WooCommerce checkout booking system not working please help us to resolve
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Hi Guys, why i must enable Woocommerce in order to “Amenities List” plugin to work? Can i disable woocommerce and have the “Amenities List” enabled?
THanks
Hello there,
Please, note the whole booking system in Alloggio theme is based on WooCommerce checkout which is why this plugin is required for the process to work as it should be.
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Dear Team! Sadly your support page doesn’t accept my purchase code, plus this purchased theme is not even listed there so i can’t use my 6 months of support. How can we resolve this problem? I need answers for my questions like: How to change the main currency (USD $) to something else, we need it in HUF that’s how we charge our customers.
Thankyou in advance
Hi there,
Thanks for writing in! Alloggio theme is listed for sure and please check if you have selected correct profile (Edge) and theme. Also you can check our article on where to find your purchase code.
So please try to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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Hi, where i enable the amenites section you have in b2b demo below our menu section? i cannot find a widget “amenities”. How i can make it like demo? Thanks
Basically i cannot find amenities list widget its like it missing Thanks
Hi there,
It is our Amenity list widget and you can add it to any of your pages.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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Hi, But I cannot find it in widgets, That’s the problem. I cannot find it in elementor widgets Is there a bug or something? Thanks
Hi there,
Could you please provide us with your website URL? Once we test we could see the Amenity widget available. https://www.dropbox.com/s/hivo9yypz2ylbp5/Screenshot%202020-12-07%20at%2013.40.05.png?dl=0
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Hi, i will send creds oflline in private message THnaks
Hi Guys, i just send a private message with details Many Thanks
Hi, did you find time to check it pls? Thanks
Hi there,
Once we check we do see that your mail got responded to so please continue the conversation with our support team for any further assistance.
Thank you for your patience.
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Pls inform support team that there is an issue with theme demo import. I have test it to 2 celan installations and the amenities widget 1st. i not showing in Qode Widgets and when i managed to show up by enable the normal theme and not the child theme, the css was a mess.
Pls my support expired few days ago, but this is a problem with the theme and you must help me resolve it THanks
Pls inform Milos about it i have send email, its importan to resolve it Thanks
Hi there,
Thanks, we do see that your request has been responded to so please continue the conversation with our support team.
If you still need assistance you can always consider extending the support license.
Thanks.
Support
Edge Portfolio part of
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I want remove spinner text “Alloggio” when load home. I can’t remove this…
Hi there,
Thanks for writing in! Within our Alloggio Core Options > General > Enable Page Spinner, if you choose Textual page spinner you will get access to the text field where you can change the text to suit your needs.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
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Hello there,
I have a question about the booking system. The prices of our apartments change seasonally, which means that there is a post-season, pre-season and high season. In this case, our prices are either higher or lower. The question would be, can the booking system differentiate between these periods and show the correct price, depending on the period in question?
Thank you in advance,
Vanda
Hi there,
With our seasonal price you could set a certain price for your weekends for example. This way you can make a specific price for your weekend.
If we somehow misunderstood you please let us know.
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Hi,
I would like to hide the “Availability” section from the rooms :
What I did is : Alloggio Core Option > Rooms > Enable Availability “No” Also Edit Room > Features Settings > Enable Availability “No”
But I still see it in my room’s page. Not a question of cache, since i’ve cleaned it and also checked from another browser.
What can I do?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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some presale questions:
1.What booking engine are you using? Motopress which has also PDF INvoices? If not does yours has PDF invoices.
2. Can you 2 way synchronize bookings with i.e. booking.com, expedia.com for multiple rooms of one kind. i.e. you have 4 2 bed rooms 4 single bed rooms 4 double bed rooms
Hi there,
Thanks for taking an interest! 1. The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose, so you can possibly use some WooCommerce extension or add-on for this purpose
The customer that book a room do get a notification mail once they go through the purchase. For invoices you can use this extension from WooCommerce.
2. No, unfortunately not. Booking is integrated part of the theme that can be managed within your WordPress installation only.
Do let us know if you have any additional questions.
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Thanks – not so good as today hotels usually book also via those online platforms and need definitely a 2 way sync for all of their rooms. Sad that yours is not doing it. We found until now only MotoPress doing it and wondering why nobody else integrated it meanwhile as all is GNU GPL.
Hi there,
You could possibly try to achieve this with some extension however we can’t guaranty it will work as it has not been tested with our theme. We have passed this suggestions to our dev team for consideration.
Thanks.
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Hi, thank you for your hard work, i want to ask if you support multiple rate
Example:
01-03 December 2020 – Sold out 04-06 December 2020 – $1000 07-15 December 2020 – $600
Hi there,
Thanks for taking an interest! Could you please explain your intentions a bit more, so we can be sure what exactly you refer to. You can also check our documentation that can help you. https://alloggio.qodeinteractive.com/documentation/#2_room Keep us updated.
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Hello I love your Theme. What I need to know if an additional payment gateway can be integrated. Thank you!
Hi there,
The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose so for payment types you can select them in Woocommerce > Settings > Payments here as well as you can read more about payments for Wocommerce here.
Do let us know if you have any additional questions.
Support
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Hello, First of all congratulations for the wonderful theme! I have a little issue with the room’s description : Once i’ve edited everything about the room, everything changes except the descrition, which remains with the default text “Lorem ipsum…..”
I saw in the comments someone had the same problem and you answered to submit a ticket. I’ve submitted it 2 days ago..Please answer ASAP. (Reuqest 78905 ) Best regards,
Hi there,
We found your request that you submitted yesterday. Agent has been informed, it will be answered as soon as possible.
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I found the page by searching for /room after my domain but can’t edit it.
Thanks
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Hi can you urgently answer my question on your support site, that I have to publish the site. Thanks
Hi there,
Agent has been informed, your request will be answered as soon as possible.
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I have a purchase code that is saying it is already in use with another domain which is not the case. How do I get a new one or reset the old one?
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Still waiting for the activation email so that I can send a support ticket. No it is not in my spam folder.
Hi there,
Your account has been verified so please submit a request and our support team will help you.
Thanks.
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Pre-purchase Question :
Hello everyone, I really like this template but I have a couple of questions before buying it.
1. Why the booking engine does not appear on mobile view (the one on the initial slider – check in, check out…)? Is it hidden on purpose? Am i able to show it?
2. Are all the slides on this template made with Slider Revolution? I would like to have a video on the homepage, instead of a static image, and so for some other pages. If they aren’t made with SR, am I able to insert a video anyway?
Thanks
Hi there,
Thanks for taking an interest!
1. Once we check, the booking can be found visible underneath the slider on mobile devices.
2. Yes the sliders are made with Revolution slider and you will be able to add a video instead of an image for sure.
Do let us know if you have any additional questions.
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Hello, I am unable to remove the logo of Alloggio at the very beginning when the site loads. Please advise on how to do that.
Hi there,
Thank you for reaching us!
Within our Alloggio Core Options > General > Enable Page Spinner, if you choose Textual page spinner you will get access to the text field where you can change the text to suit your needs.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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Hi, 1. how can i change the text “Alloggio” when page loads ?
THnaks
Hi there,
Within our Alloggio Core Options > General > Enable Page Spinner, if you choose Textual page spinner you will get access to the text field where you can change the text to suit your needs.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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