386 comments found.
is there any discounts for this theme
Sorry, we have no plan for discount. Thank you
Hello, how do I access the content in the order form? So far, all I see when I click on the edit button is contact form 7, the picture on the right and nothing else. I want to see the content you have on the page, but it is hidden. I submitted a ticket a couple of days ago, but there is no response. Can someone please answer me right here. Thanks!
Hello, I am checking your issue. Saterday is our weeknd. May be your ticket open when our office closed in friday. Sorry for the inconvenience.
Guys please can someone confirm what should be the best hosting requirements for this theme? as this is a heavy theme and is taking long to load
Hi, please keep the system as below
max_execution_time 900
memory_limit 128M
post_max_size 64M
upload_max_filesize 32M
Thank you
SmartDataSoft Team
Does this shop have a cash payment option, as we will not need to collect payments via card, as its cash only?
The services are set to be paid by cash and for the shop items you can set the payment option through woocommerce.
Hi when I’m setup, I have this error : The theme is missing the style.css stylesheet. how can you help me
Hi
Please follow this link https://help.market.envato.com/hc/en-us/articles/202821510
Thank you
SmartDataSoft Team
Hello,
Is it possible to set up a onepage system?
thank you!
Hi
It is possible to set up onepage system
Thank you
SmartDataSoft Team
with the smooth scroll?
Yes it is.
Thank you
SmartDataSoft Team
How can I change the color of the back-to-top button? Both colors -normal and -hover. I could change the hover color, the other one couldn’t. i want both blue not green. please provide precise instructions
Hi
These are the css for the color
-Normal color
.page-footer .backToTop {
background-color: #4ba0e8;
}
-Hover color
.page-footer .backToTop:hover {
background-color: #6fbf52;
}
Thank you
SmartDataSoft team
The template is great, is it possible that during the booking customer has to pay in in advance via PayPal or Strip?
RIght now we have no payment option. If you want we can do that with custom payment Thank you
Calculate page: Send Now – where does it send the message? How do i specify destination?
I just downloaded “all files and documentation” to get the most recent version of WP Bakery page builder plugin, but it is not the most recent version. Could you please provide that?
Please use from backend to update last stable version of vc. All got from backend.
Thank you
The back end will not let me update because I “need a valid license”.
Is there a way to add a NEW service under the circles that come on the HOME page under the slider that show the bubbles with services? i want to add a new service and a new bubble, can you tell me where this is customized by either by code or so?
Hi,
Please open a support ticket by following this link. Our support team will help you. https://support.smartdatasoft.com/
Thank You
Hello, is it possible to use the cost calculator in demo 1?
Hi,
Yes, its possible. Please open a support ticket by following this link https://support.smartdatasoft.com/
Our support team will help you.
Thank you
Hello, I wanted to reactivate the theme on the same website. I learnt I had to foirst deactivate. Please assist. I have raised a ticket for that but no response yet..
Hi,
Please open a support ticket by following this link https://support.smartdatasoft.com Our support team will help you.
Thank You,
Smartdatasoft Team
Hi there, I bought this theme. I created a support ticket but you still haven’t responded to my ticket. It’s almost a month ago.
Hi,
Best regards,
Smartdatasoft Team
Hi how can I edit Banner calendar
You can edit backend editor and then change the image of the calendar Thank you
Thank for superfast reply, i need to change the color of the button
You can try from customizer if those element color is not chnged in that case they may need to do custom css. For technical support we suggest you to open ticket in our support system Thank you
Hi. I bought this theme and can not change the header of the site including the logo and works hours and phone number. how I can to do it ?
You can do from theme admin . if you need any help you can contact our support system https://support.smartdatasoft.com Thank you
Not update plugins https://prnt.sc/tl0iet
Please contact our support system https://support.smartdatasoft.com Thank you
I can’t update core plugin I get Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
This type of error some time occurs for licensing issue. Try deactivate and reactivating the licence that you have than again try installing. This should solve your issue.
Thank you
Hello, This is a pre-purchase question, I’m very interested. But our client wants to see in the mobile version, the phone number, address, under the top menu the business data. (I would like to see https://prnt.sc/td999o) is it possible? you could see this way only with some plugin and deactivate the default one, I would like it to be before the slider.
Greetings and thanks.
Thank you for your inquery. If you want to open it all time. after purchase open ticket in our support system https://support.smartdatasoft.com our team will help you to do that. Thank you
You misleading the customers ! RTL is supported only (and not all elements) for the main page. TRY IT I… realized that after i bought the theme!! So please RTL the theme as you promise .It’s nice theme and i want to buy more.
