1798 comments found.
Hello Is your theme up to date for worpdress 5.6? Thank you and happy new year
Yes, certainly. We always keep it up to date and support the latest version of WordPress 
I have created a website in 2018 with this theme and since they don’t update theme/plugins, the website is not working. I found there are two plugins that create the error (Widget Logic WPChef and Page Builder Widget Pack.)
Since my client want to keep the site, I restore the site from previous backup that the plugins are old versions. However, this is not a solution since I cannot even edit the page with elementor. Please help me to fix the issue.
Hello! Thank you. Can you share with us which version are you using? If you are using version 2 and up, please see:
- https://themovation.helpscoutdocs.com/article/128-how-to-update-your-theme
For version 1, please see: - https://themovation.ticksy.com/article/12249
Can you please let us know? please create a ticket for us here: https://themovation.ticksy.com/Hello There,
I have a client with a requirement where he has total for Cottages for stay two of it with 2 Adults capacity and 2 other with 4 ie 2 adults and 2 children.
He has a requirement that when user searches for a 2 adults and anything below 0 child only those two with that capacity should show and when user enters anything above 2 and 2 children he needs to see the other two can this be achieved here? I was checking the demo but is ther anyway i can check the working of it both front end and back end.
Thanks
Thank you. Let me test that out and get back do you. 
Yes, we’ve tested this recently. There is a way to make this work 
Hi is it possible to add the price for additional service by listing them, and to charge for the selected services at the checkout page
Hello! Thanks for getting in touch.
Yes, there is an option for that under Booking / Services 
Sorry, there is no option called service
My mistake. It’s under Accommodation / Services.
Hi,
I am looking to update, and not sure how big a process it is. Looks like you changed everything and if so maybe all my listings/properties/amenties are useless? Or Page layouts need to be rebuilt?
Thanks,
Mike
Thank you. What version are you using? Can you please create a ticket for us?
https://themovation.ticksy.comHello, i’m going to buy this theme for a boat charter company, it’s a good solution for this kind of activity? Thank you.
Thank you. 
Yes, it would work well. Please also consider our travel theme called, Embark.
https://themovation.helpscoutdocs.com/category/225-hotel-bookingOk thank you. It is possible to customize the booking options? for example, how many days, number of people/child or some additional services.
Mattia
Yes. 
Ok good. With the other suggested theme (embark), that has installed the Booked plugin, it’s not possible to book something for more than one day, right?
That’s correct. Booked is time slots or all day booking. Bellevue includes multi day booking. You can use any booking system you wish with both themes, you aren’t tied in with any bundled system but we do bundle good ones in with the themes.
Is this theme compatible with wocommerce payment gateways? In my country ,we have specific payment gateways that works only with Woocommerce.
Yes 
After updating to recent version (I even tried an offline local installation just to make sure) I cannot seem to be able to change the background image underneath the header. The option to change is nowhere to be found using Elemantor.
Thank you for letting us know. Can you please post a ticket for us?
We can take a closer look.
https://themovation.ticksy.comIs it possible to view a demo without booking system?
We have a few pages setup that don’t use a booking system. Please see:
https://demo.themovation.com/bellevue/apartments/accommodation/room-with-sidebar-form/Hi, would it be possible to connect the bookings with this system – https://www.d-edge.com ?
Yes, you can use any booking system you wish. We created it for this purpose.
Hi there, i am getting an error now with elementor. I have the pro version and now it doesn’t work on some pages.
“Sorry the content area was not found in your page. You must call ‘the_content’ function in the current template, in order for Elementor to work on this page.
Please help!
Hi, please make sure your theme is update to the very latest version. Also, ensure all plugins are up to date.
Compare yours with our latest.
https://demo.themovation.com/bellevue/changelog/no that is not the issue at all, everything was up to date. It all worked fine until i loaded Elementor Pro, that’s when the issues started. All other plugins disabled etc etc… I have noticed others have also had this issue, please can you look into it on your end?
Can you please create a ticket for us?
https://themovation.ticksy.com/I’ve tested with Elementor Pro (version 3.0.8 at the time of posting this) and I can edit each page. We aren’t aware of any issues.
Hello, are the templates and extensions working with Wordpress 5.6 ? tks
Yes. 
I have updated to the latest version. My old version is completely broken, but the new version relies on elementor, so all of my old widgets, like testimonials, require elementor pro.
Is there a workaround, or do I have to buy a plugin to use your theme?
Thank you. Version 1, should be updated to version 1.9.4. Can you reach out to us for more information?
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https://themeforest.net/user/themovationTicket System
https://themovation.ticksy.com/Hi good afternoon: I want to put a google map into the site, and I can see it. In the console, I see this error message:
Google Maps JavaScript API error: ApiNotActivatedMapError https://developers.google.com/maps/documentation/javascript/error-messages#api-not-activated-map-errorHow can I fix it? I need to put my credit card into my google account? Thanks for your support
Happy to assist. Please see:
https://themovation.helpscoutdocs.com/article/215-how-to-setup-a-google-api-keyif you run into any issues, please create a ticket for us.
https://themovation.ticksy.com/Hi do you have a module for Cookies accept include in our theme ?
Not yet, but you can easily add a free plugin that does this 
Hello, is your theme compatible with https://it.wordpress.org/plugins/zeno-font-resizer/?
Or, does your theme have already this functionality?
Thank you.
Yes, the font resizer should be working well. I haven’t test but I don’t see why it would not work.
Please can you test it?
I don’t know about that one, but we have tested this one:
https://wordpress.org/plugins/pojo-accessibility/Hi, i have Bellevue Version : 2.3 in my site and since Wordpress 5.5.3 my backoffice is broken and i don’t see how to modify my pages with elementor. Nothing works. What do you recommand please ?
Thanks. You’ll want to update to the latest version. 2.3 should be able to update to 3 without any issues. Please see:
https://demo.themovation.com/bellevue/changelog/ok good !!!! but m calendar disapparead in front now. This code is not good now ? [wpbs id=”1” form=”no-form” title=”no” legend=”yes” start=”1” display=”2” language=”auto” history=”1” tooltip=”1” month=”0” year=”0” selection=”multiple” autopending=”yes” weeknumbers=”no” wooproductid=”1036”]
sorry it is ok after updating
Thank you 
Hello I just bought the theme, I dont see Master Slide installed. How do I get this plugin?
Yes, please find it under Appearance / Customize / Theme Options / Plugins /
Hello. Thank you for your help in past questions. I have two new ones:
1) In Spain there’s a law on Data Protection, and it is mandatory to include a check box to accept the Privacy Policy in a contact form. This way visitors have to click the check box if they want to send the form. We have the Booking Application Form, but we do not find the way to include this check box, can you please help us with this?
2) We are trying to connect PayPal to our Payment Method, we have connect our account with the website, but it keeps screening us a PayPal error when we try to pay. It seems that we need to include a PayPal button somehow, PayPal has provided us with a HTML code, but we don’t know where do we have to insert it.
Thank you in advance for you help.
Thanks.
1 – Yes, you can add a cookie plugin. There are many out there.
2 – Hm, interesting. Are you using the Booking Engine that came with the theme? If so, please see:
https://themovation.helpscoutdocs.com/category/225-hotel-bookingPlease let us know if you need any help.
Here is one
https://wordpress.org/plugins/cookie-notice/Thank you ver much, we are going to try to solve the two problems with this information
Thank you 
Hi. Unfortunately, we haven’t been able to solve the problems.
1) We already had a plugin for this, but the check box on the Booking Application Form didn’t worked. We have tried with the one you told us, but we have the same problem: it does not appear a check box in the Booking Form. We think it is due to the form, that it’s been created automatically, as it depends of the data introduced in the Accommodation Page. It is a form that we cannot modify. We’ve found the following code to copy it on the HTML form code, but we don’t know where we can find the HTML code. “[acceptance your-consent] He leído y acepto la política de privacidad. [/acceptance]”
2) Thank you for all the info. Unfortunately, we haven’t been able to find the solution, as we don’t need the PayPal button in WooCommerce, but in the Booking Confirmation Page. We need it not for buying products with WooCommerce, but to pay the room booked (we are using the Booking Engine that came with the theme). When we enable PayPayl in Payment Methods, and try to pay through it, we get this message in a PayPal page: “PayPal. At this moment we have technical issues. Please try again later”
We don’t know how we can try to solve it. Thank you very much and sorry for all the inconvenient.
Thank you.
1 – There is a terms and conditions already built in. Have you tried.
Accommodation / Settings / General / Terms & Conditions ?
2 – Are you looking to use online payments or just make a booking without payments?
1) OMG, it was right there and we were trying much complicated ways. Problem solved, thank you very much
2) We want people to make a booking through online payment
Thank you
1 – Happy that it worked for you 
2 – Right. So what payment gateway do you want to use?
We want to use Stripe (we have it working already) and PayPal
Stripe is great. You actually don’t need to use the WooCommerce add on as Stripe is included.
https://share.getcloudapp.com/OAuWGrORThank you, we already have Stripe working, it works great. But we would like to give the opportunity to the users to pay with PayPal as well, is there a way to know what we are doing wrong?
And another doubt, if there’s no inconvenient, we have a Accommodation Grid widget, and we want to filter different hotels not only by the city (we have it in Parent Hierarchy) but by price as well (we have it in Child Hierarchy). We would want to know if there is a way to include double filter: for example, choose hotels in Barcelona, and afterwards, between those results, the one with prices 160-200€ (right now we only find a way to filter by city OR by price, depending on what Term Hierrarchy we choose).
Thank you very much for your help
Yes, you can have both. Just follow the example listed here:
https://themovation.helpscoutdocs.com/category/225-hotel-bookingScroll down to “Adding Online Payments”
If you still get stuck, please refer to the pdf under
https://themovation.helpscoutdocs.com/article/236-start-hereWe only have one level of filtering at this time. We like the idea of two levels, that’s something we can look into.
Thank you.
Hi, is it possible to have differents houses to rent on the same place? And is it possible for the beginning to have just a contact form on the product and not the booking online ? Thank you
Thank you. Yes you can do both
If you have any questions, please reach out to our tech team.