366 comments found.
Hi, Having recently purchased Strollik I now learn that you have merged it with Smartic theme. So, I would like to download the ‘new’ merged theme in Smartic please? I have a month left on Support. Thank you kindly, Edward.
Hi there, sorry, it’s not allowed. You still can download Strollik on ThemeForest and get support for it. But if you want to use Smartic, you need to purchase it. Thanks,
Sorry. We will see about that. Case raised with Envato.
Hi, I have version 1.2.0 of your theme installed: I have a problem with WPML, it doesn’t handle some of the translations I impose. Is it possible that the theme conflicts with the WPML plugin? do you have any suggestions to prevent this from happening?
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
i’ve purchased this template from 2 months and not used because is not compatible with last woocommerce and elementor plugin, now you have merged this with other theme, i assume that you not plan to support any upgrade for this theme, can you refund me this for buy the other theme that you support for latest plugin ? thank’s
Yes, please send a refund request.
When is your next update, a lot of Woocommerce files are outdated?
Still no update? There was a previous request 23 days ago! You sell a woocommerce theme without maintaining the compatibility with Woocommerce.
Hi, you can update WooCommerce to the latest version. Before doing it, please backup your site first. Thanks,
We have already updated to the latest version woocommerce version 5.1.0, the problem is that your theme has outdated woocommerce templates, so many woocommerce functionalities are broken. Please provide an update or a solution.
Please send us your issues to our support email help@wpopal.com. Thanks
Error: Woocommerce templates out of date. The Woocommerce version is 5.0.0 with Strollik ver. 1.1.0
Hi, if you have any issue with the WooCommerce update, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
I’ve a problem with demo import, it is proposed to me to manual import from file, can you give me all demo data url to try all demos ? or can you fix demo importer ?
thank’s
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
i’ve opened a ticket, thank’s
I imported home 25 but didn’t see any data. Please Support
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
I contacted support. Please check again.
Thanks,
This theme is a scam! The guide they provide doesn’t even function correctly!! $59 I wasted!!!
Sorry to hear that. You can’t say our theme like that. Many customers have used our theme. Anyway, your refund request has been processed. You will receive you money soon.
Regards 
Mate, the guide YOU included in your main download zip file doesn’t function at all, and theme importing is a buggy mess!! Shame on Envato for not curating the products they quite obviously leave to rot.
There are lots of things that leads to the wrong in importing. Maybe it’s from the wrong config of the site. Anyway, thanks for your review.
Hi!,
I have seen this theme and I really like it visually, but I have done a test in gtmetrix (https://gtmetrix.com/reports/demo2.wpopal.com/DzcsbRkK/) and it has a very bad score.
Before buying the theme I would like to know if there is any solution for this.
Thank you
Hi, it’s because that our server has many demos to load, so the speed may be slow. Thanks,
both you and I, we know that’s not true
I wish I read the comments before buying. It is very slow and buggy on my end too, and I cannot download any of the demos? Doesn’t really seem like a one product shop theme but a regular shop with product pages. How do I request a refund??
You can submit a refund request here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks,
Hi there, I’d like to know if the last theme update (19 December 2020) is compatible with WP 5.6, Elementor 3.0.15, WooCommerce 4.8.0. Thanks in advance!
Hi there, thanks for choosing our theme. The theme is currently compatible with WordPress 5.6, WooCommerce 4.8 and is not compatible with Elementor 3.0.15. It works with Elementor 2.9.9 and lower.
Regards,
Thanks!
Hello Team,, as many people said unable to access demo link, same with me. I want to access Vacuum cleaner demo, but Error 502. can you please check it, i want to create website for client.
Hi there, the demo still works, you can check it here: https://demo2.wpopal.com/strollik5/home-24/
Thanks,
Hello, please check, this is what i am getting when accessing the link – https://prnt.sc/w0ckq6
Please clear your cache and load the demo again. We still see it good on our end. Thanks,
am getting error on adding sample demo and there is no option to enter purchase code. i think there is problem in the theme please check video: https://youtu.be/ZTVYQvioVI8
if you see the video in that you can see i got V 1.1.0 and in themeforest its having 5.0 theme. how is this even possible author added theme of 2016 files in the downloads. you should please check the files so people will not waste the time.
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/ and attach your site info also, our support team will check and help you. Thanks,
i have reply you on the ticket please check. and please update new files in the download section so other people also not waste the time.
Thank you. Please continue on that ticket.
Hey, we’re having problems reaching to your demos since saturday. It seems there is a problem with your Cloudflare, can you please check and fix it soon? We were on the verge of buying it and showing to our client, but have to hold them for last 3 days.
Hi there, thank you for informing us. The demo works well now. Please check here: https://demo2.wpopal.com/strollik5/
Thanks,
I how can i chnage the text in the button “aggiungi al carrello” with another text? this is the website: https://civisolution.com/ if you scroll down the home page you can see the product i need to change the text of the button “aggiungi al carrello” can you help me? Thanks
Hi there, thanks for choosing our theme. You can use plugin Loco translate to change that text. See this guide here: https://byduoc.gitbook.io/loco-translate/. Hope it helps. Thanks,
hello sir, demo link not working.. kindly give me demo url.
Hi there, thank you. The demo is working now. Please check here: https://demo2.wpopal.com/strollik5/
Demos links do not work? I am trying to evaluate product before purchase..
Only the wine demo works and the speed test link does not work to verify speed.
But if I check wine demo via: https://gtmetrix.com/reports/demo2.wpopal.com/dyoDqG3o
It ranks very slow 37% not the not the 98% you claim. I hope this is just an oversight and not an indication to quality of theme. Please come back to explain so I can finish evaluating before purchase. You are listed in many reviews as being a good 1 product template but evidence does not back this up.
Thanks
Hi there, thank you. The demo is working now. Please check here: https://demo2.wpopal.com/strollik5/
Hi, I’m receiving an error message which says ‘Your theme (Strollik5) contains outdated copies of some WooCommerce template files.’ When I view the affected templates I can see that are problems with the following template ‘strollik5/woocommerce/single-product-reviews.php version 3.6.0 is out of date’. I believe this is causing serious issues with reviews on my site. When will the Strollik theme be updated?
Hi there, thank you for your notice. The file has been updated. You can update your theme now. Thanks,
Thanks for your fast solution and reply, problem is gone.
You’re welcome 
hi i have purchase theme today but when i download theme the file are of may-2020 while on theme page it said the theme is updated in september-2020
also demo 25 29 both not importing properly
the demo you have share on your web and the demo which import on web is totally different and bugy i want demo 29 but it waste my time and money
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/ and attach your site info also, our technical support team will check and help you. Thanks,