26870 comments found.
Can not remove my analytics code from here, even if I delete this, after reloading + purging cache still it shows. is it a bug??
https://prnt.sc/vxhemqHi,
So you entered the code in the theme panel and saved it, and now it cannot be removed from there. That is quite an unusual thing to happen. If you want us to take a look at it, you can send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will check as soon as possible.
Thank you! Simion C.
Is there any way to remove this by using cPanel?
Hi,
All the theme panel settings and code entered in it are saved in the website database. This is the table where the theme stores them https://www.screencast.com/t/loBwXknCD The code you entered in the theme panel should be there.
Thank you! Simion C.
I found that tags from wp_options table.
I compared that google tag issue from 2 different websites PhpMyAdmin, one has analytics tag & another doesn’t have. i found two difference from them. Except Analytics tag, i found this difference -
What is about that? should I remove it too…?
https://prnt.sc/w0of3qHi,
The entered code should appear there, but I see it does not seem to be there in your case. I made a quick test, for example https://prnt.sc/w24fjh -> https://prnt.sc/w24g4x So I can remove it from the database if needed. I could take a closer look at it, could you send us an email at contact@tagdiv.com and provide a link to the website and admin login? I will check as soon as possible.
Thank you! Simion C.
Hey!
Post settings > Sharing > Social Networks > Here is only one option witch is Naver. There is no Facebook or twitter option. So that means that my posts can only be shared in Naver. How to add more options?
Thank you!
Hi,
That’s unusual. Please send us an email at contact@tagdiv.com and provide a link to the website, admin login, and also cPanel access in case we may need it as well. We will take a look at this issue with the sharing options. Let us know.
Thank you! Simion C.
Mobile Theme Issue
01. We are looking for Simple horizontal scrolling menu see this Demo : https://sampo.co.uk/blog/simple-horizontal-scrolling-menu-in-just-css if possible kindly add this in your list.
02. There is no option for Remove Social Icone in Mobile Theme on Side Menu Top.
03. Maximum visitors in mobile view or amp in all website and your mobile theme is not support in Infinite Loading in mobile theme and amp page. Infinite Loading reduce bounce rate and increase ranking. Many “Newspaper Theme”buyer suggest you to add Infinite Loading in mobile theme but this is still pending.
Thank You.
Hi,
1. That menu type is not available in the mobile theme, only in the responsive version or mobile pages, where the composer can be used – https://prnt.sc/vxjhwu In the mobile theme itself, the composer cannot be used.
2. That is correct I believe, at this time. I could however provide a solution for it. If you want to remove the socials from the mobile menu, try this code in the mobile theme custom CSS section https://pastebin.com/NBMqH0qa It should work fine. Or, if this is not what you would like to do, you can always create a new topic in the theme support forum and mention a few more details about it.
3. That is also correct, the mobile theme does not have infinite loading for posts. That may be added in the future, remains to be seen what will happen in future theme updates.
Thank you! Simion C.
used – https://prnt.sc/vxjhwu In the mobile theme only one page or all mobile theme?
Hi,
That is an element from the composer, it has no relation to the mobile theme. I was simply mentioning that the composer has a horizontal menu, it can be used anywhere the composer can be used. However something like that cannot be displayed when the mobile theme is used for the respective page or template.
Thank you! Simion C.
Hello, are you sure there’s no way to disable auto-generation of featured image on video format post?, you told me in a previous question-answer to simply delete the auto-generated featured image and use my own but the”System” keeps on replacing my image with the aut-generated one, so I have to keep on coming back and re-check the posts in order to delete it and replace it again with my own featured image, it’s beleive me, extremely anoying… can you please consider on adding a disable auto-generated featured image button/option for video format posts? and/or meanwhile at least provide me/us with a workaround, it doesn’t matter if it’s a simple/dirty hardcoded fix. Bilieve me, its extremely anoying, timewasting and troublesome issue… Thank you!
Hi,
If you manually remove the featured image generated from a featured video, and replace it with your desired image, then update the post, that image should be the featured image. Could you send us an email at contact@tagdiv.com and provide some examples and a few more details? We will make some tests as well, to see what happens exactly. Let us know.
Thank you! Simion C.
Thank you Simon, I already did.
Best regards
I have purchased the theme. I’m interested in getting a theme like https://demo.tagdiv.com/newspaper_pulses_pro/ with a black background. Where do I start?
Hi,
The fist step after installing the theme, would be to install the demo you want https://prnt.sc/vx9tau Then it will have to be customized. We can help, you can create new topics in the theme support forum and mention what you would like to do exactly, we will provide assistance https://forum.tagdiv.com/forum/newspaper/
Thank you! Simion C.
Element Big Grid Slide is not working
Hi,
Try increasing the post limit in it https://prnt.sc/vx9qzh If the grid slide has enough posts to slide, it should slide them, if that is the problem you are referring to. Please try it.
Thank you! Simion C.
it says “element must be in a full row” after saving (&closing) the page it doesnt appear on the homepage, in preview it does. in the builder it appears, but not after saving. how to get a full row? thats something else then a column, where i drag to it, i guess?
Hi,
A full row is a row is like this https://prnt.sc/vxjuay Some elements require to be placed in a full row. That is the case for the big grid slide, it must be set in a full row. The slide element however can be placed in any row layout https://demo.tagdiv.com/newspaper/ios-slider/
Thank you! Simion C.
okay, thank you, i will try again and let it know
tried another Grid 1, not slide, also same issue, its set on full row, bit still not appearing, only message,it needs a full row, but i am sure now its set on full row…its getting frustrated now….
grid flex 7 is working, but not full row, so its a issue with all full rows…instead the mainheader slide is working, because it was set as demo before..
Hi,
As I mentioned above, some elements require to be placed in a full row. If that message is displayed, that means you are still not placing it in a full row. Please add a new row for example https://prnt.sc/vxzb15 and place it there https://prnt.sc/vxzbfd
If the elements that you want to use still cannot be placed in the page, please send us an email at contact@tagdiv.com and provide the admin login URL, admin login, and a link to that respective page, so we can check what is happening there exactly. Let us know, and sorry for the inconvenience.
Thank you! Simion C.
Pre-Purchase Question: I have a website foreclosurepedia.org It is similar to this theme. I have about 2,000+ posts and multiple categories and run Restrict Content Pro (the most important plugin). I want to understand how I would merge my material into the Default Newspaper template. Do I simply tick what categories to appear as opposed to the ones that come over in the Demo pack? The layout is perfect I just don’t want to have to resize images, etc. Thanks!
Hi,
Thank you for considering our theme. The easiest way to start using the theme on the website would be to install a theme demo https://demo.tagdiv.com/select_demo/select_demo_newspaper/ Then, with our assistance, begin customizing the demo, meaning logos, menus, homepage, templates etc. Regarding the content restriction plugin you mention, I can’t quite say if it will work with the theme or not unfortunately. Hopefully it will work correctly, if this is an important functionality of your website.
Thank you! Simion C.
Hello, I made my homepage but when I view it and I zoom in / out with ctrl + or ctrl – some elements change place and look really bad how do I fix this?
Hi,
We could take a look at it, maybe we can provide some suggestions. Please create a new topic in the theme support forum and provide a link to the website, as well as a few more details about the issues https://forum.tagdiv.com/forum/newspaper/
Thank you! Simion C.
Hey there!
1. I’ve been using Newspaper theme for few months. What I am really worried about is CLS or Cumulative Layout Shift & (LCP) Largest Contentful Paint.
Current CLS Score is between 0.01 to 0.10 I am getting this result after migrating to fast hosting service. Is there anyway to make it 0? I am seeing other websites using Astra or Generatepress theme reaching 0 easily.
About LCP, it’s 2s for Desktop and around 4s for Mobile. I can’t see any way to improve it. It’s really affecting my site badly.
Could you please tell me how can I improve those numbers?
(No Ads. I am using W3 Total Cache for caching integrated with Cloudflare. Also, there is no heavy plugins being used.)
2. I am planning to use the mobile enhanced theme in upcoming days but what if I use ads? Do I need to insert ad codes separately for mobile version?
Hi,
1. We will try to optimize the theme itself more in this matter, in coming updates. There were a few improvements made during these last few updates as well.
2. That is actually required, the mobile theme requires ads to be be inserted in it specifically https://prnt.sc/vx96vl The mobile theme will use it’s own templates, so ads have to be entered for them, and for the rest of the ad spots it provides.
Thank you! Simion C.
In the main menu, the icons disappear suddenly and do not work again.
Hi,
That is unusual. We could take a look at the issue, please either create a new topic in the theme support forum or send us an email, provide a link to the website and a few more details about the issue you are having. We will try to help as soon as possible.
Thank you! Simion C.
pls i need to chat of you privately by email…
Hi,
That is possible, our email address is contact@tagdiv.com and if you did not already, please send us an email there, we will try to help as soon as possible.
Thank you! Simion C.
Hi, is this possible to disable sticky adsense ads on mobile?
Hi,
Maybe it is possible. We will have to check what kind of ads you are using exactly, what are their capabilities, how you are adding them in the theme etc. You can send us an email at contact@tagdiv.com and mention these details, perhaps it can be done.
Thank you! Simion C.
Hi Simion, when are you going to add integration/compatibility to BuddyBoss Platform Plugin?
Hi,
I can’t say unfortunately, remains to be seen. There are quite a few other priorities at the moment. It is added on our list however.
Thank you! Simion C.
When i disable tagDiv Standard Pack in order to make my site fast, the followin code appears on my frontpage custom_title=”ESPECTACULOS” category_id=”32″ limit=”7″] Looks like the blocks are not being imported to the theme, what can i do? best regards
Hi,
That looks like a shortcode, it might belong to an element from the standard pack plugin. This plugin contains all the standard blocks. If it is deactivated, the blocks will be displayed as shortcodes. in order to be able to deactivate the standard pack plugin you will have to use flex blocks instead of the standard blocks https://tagdiv.com/newspaper-theme-update-standard-pack-or-tagdiv-cloud-templates/ and also cloud templates fully. Only then the standard pack plugin can be deactivated. We could check the website and provide suggestions if you want us to. Please create a new topic in the theme support forum and provide a link to the website, and mention any issue that happens after deactivating the standard pack plugin. Let us know.
Thank you! Simion C.
I wonder why a newspaper theme does not have the possibility to make ordered/numbered most read lists, like 1.abc, 2. xyz etc.?
Hi,
Most read as in popular you mean? The theme blocks and grids can display posts by popularity, meaning posts with most views first https://forum.tagdiv.com/block-settings-tutorial/ Any block or grid can be configured to do so https://prnt.sc/vvtbbh The posts won’t be numbered however, they will just be sorted by the number of views they have.
Thank you! Simion C.
Thanks. Yes, it was showing the numbers 1., 2., 3, etc. I was referring to
How is available GPL licence of this in market
Hi,
The licenses and their specifications are mentioned here https://themeforest.net/licenses/standard Please check them each, to see how the theme can be used. There will be a choice when purchasing the theme from themeforest, to select the one you want.
Thank you! Simion C.
Hi, there! I was decided to purchase your theme, but some recently comments and reviews about updates failures, lack of support response, seo and page speed problems, all of those got me in doubt. Do you give refund if I face one of these problems? I wanna buy it, but i’m afraid.
Hi,
I can assure you that we try to help as much as we can, and reply to all support requests as soon as possible. If by any chance there should be a need for a refund, we will provide it. Please let me know if you have more questions.
Thank you! Simion C.
Hello, I made the header with the cloud and tagdiv composer. The main menu works when i hover over destinations for example it shows the submenu and I can go on the submenu to click. However The top menu I made doesn’t work I have a contact and a search button in the top menu and when im on it the submenu appears but when i move my mouse down to click on somtehing in the submenu the submenu dissapears. This is because it is over the header because with the search button every article that appears under the header I can click on but everything from the submenu that appears on the header doesn’t work.
Hi,
We could take a look at it, to see what is happening there exactly. If you did not already, please create a new topic in the theme support forum here https://forum.tagdiv.com/forum/newspaper/ and provide a link to the website where the issue can be seen, we will check it.
Thank you! Simion C.
Hi, my website is not published yet. it’s pretty easy to understand the problem.. In the top menu (above the logo) I have a word that has a submenu.. when I go with the mouse on the word the submenu appears but when i move the mouse down to click on the submenu the submenu dissapears. is this a z-index problem? an overflow problem? Do I need to change it with css? i have no idea how to do that.. Same thing with the search button in top menu when u click and search the articles show under it but i can not click on the article because the logo row somehow has priority over it.
Hi,
Without seeing it happening it would be hard to provide a solution for it. If the website is not yet online, then you could provide admin login for it by email, we will log in, check the issue and try to provide a solution to make the menu display and work correctly. That sounds like a z-index issue, it should be possible to fix it with CSS. If you did not already, please send us an email at contact@tagdiv.com and provide the log in details there. We will check as soon as possible. Please let us know.
Thank you! Simion C.
support RTL?
Hi,
Unfortunately not, the theme doesn’t support RTL at this time. Sorry for the inconvenience.
Thank you! Simion C.
I have problem with after update, some elements not working, problem is for valid functions.php from plugin “td-standard-pack”, waiting for solution almost 12 days, support like it’s not valid!
Now I’m asking to change my review for this theme, there is also some SEO problems.
not happy!
Hi,
Replied by email. Please check.
Thank you! Simion C.
Thx Simon, I like your answer and speed, It makes me Happy 
