271 comments found.
Hello, How can i change the backround color of default row in table, now it is white. Thank you
Hello, thank you for contacting!
You can choose the desired Main Background Color in some color scheme settings and then use this color scheme for the section with the table. Don’t forget to set the needed Section background color in the Section shortcode settings.
We should note that personal assistance is provided via the tickets system only. Should you have any other questions please submit us a request at https://cmsmasters.net/help-center/ and our support agents will gladly help you.
Thank you!
Hello, i have changed few phrases to different language like is in documentation but it was not changed on web page, so do i need to activate new files somewhere or?
Hello, thank you for contacting!
The translation should be applied automatically when you add the new .po and .mo files to the wp-content/languages/themes folder.
Should you have any issues with the theme translation please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
Hello,
I would like to ask you how i am able to configure top header with socilas buttons and addressin mobile version without arrow button. In your live view it is not visisble and when I have implemented this theme, i have button in top of page with icon arrow down, when i click on that i can see social icons and address.
Hello, thank you for contacting!
Please submit us a request at https://cmsmasters.net/help-center/ and our support agents will provide you with the needed code.
Thank you!
Welcome Do you use elementor or web bakery
Hello, thank you for contacting and for your interest in the theme!
The theme comes with the custom Content Composer plugin created by our developers for content adding – the tool that is proved to be handy and convenient. Drag’n’drop function provides great flexibility of settings and shortcode options. Shortcodes can be easily added, edited and rearranged. Our visual content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements.
In case you’d prefer to use Elementor plugin we can recommend you to take a look at this theme that is Elementor-based and you’ll be able to edit it using Elementor. Besides Healthy Smiles theme comes with the custom CMSMasters Elementor addon plugin bundled for free that provides you with an extended functionality. Here you can find more info about it.
Should you have any other questions please feel free to contact our support team at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
Hi, I have this issue from time to time. I cannot get the nice content composer even thought it is selected – https://snipboard.io/JOC3tx.jpg
Classic editor is inactive – https://snipboard.io/CIAYBs.jpg
Please help. Thank you.
Hello, thank you for contacting!
The latest theme version is compatible with WordPress 6.0 and there are no known issues with its functioning. Please make sure to use 1.1.8 theme version, update plugins and clear cache, it should be helpful.
Should you have any questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
I liked the theme, but not composer, it looks very difficult, when will they have the version in Elementor?
Thank you!
Hello, thank you for contacting!
The theme comes with the custom Content Composer plugin created by our developers for content adding – the tool that is proved to be handy and convenient. Drag’n’drop function provides great flexibility of settings and shortcode options. Shortcodes can be easily added, edited and rearranged. Our visual content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements.
We haven’t tested Elementor or other page builders functioning with the theme and thus can’t guarantee their compatibility, appreciate your understanding.
Please take a look at these themes that are Elementor based, hope some of them can satisfy your needs.
https://themeforest.net/item/healthy-smiles-dental-wordpress-theme/33615385
https://themeforest.net/item/inclinic-health-care-medical-wordpress-theme/33170599
https://themeforest.net/item/clinicity-health-medical-elementor-theme/32590663
Please feel free to contact our support team at https://cmsmasters.net/support if you have any other questions.
Thank you!
Hi, is it possible to make the header transparent and overflow it with slider? Like this page? https://zsalyadental.hu/
Hi, thanks for the question!
Sure, it’s quite possible! Please set the Header Overlaps Content option and Disabled Heading Block option while editing the Home page: https://prnt.sc/1bdxy61, enable Header Overlaps Content option in the Theme Settings – General – Header tab: https://prnt.sc/1bdw2cd, and set transparency for the Header background: https://prnt.sc/1bdwkce
Should you have any further questions, please feel free to contact our support team at https://cmsmasters.net/support
Thank you!
Thank you! worked like a charm! 
You are always welcome!
why no slider on mobile view ? can it be turned on ?
Hello, thanks for contacting!
Sure, the slider on mobile view can be easily enabled on the slider settings.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Not sure what’s going on but when using Content Composer to edit staff pics and bio the “Featured Block Shortcode Settings” recently stopped working and comes up blank. In attempting to fix it, I tried installing the latest version of the theme, disabled all plugins, and tried multiple browsers to no avail. A little help?
Hello, thanks for contacting!
There are no known issues with the current theme version (1.1.6) functioning. Please make sure to update the theme plugins after the theme update and clear your browser cache, it can be helpful.
If the issue remains actual please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
Thank you so much for the fast reply! It appears it was a caching issue as you suggested. All is well now.
You are always welcome!:)
Is there a plan to support Gutenberg? I am trying to use the Image Compare from Gutenburg, but it does not seem to be compatible.
Hello, thanks for contacting!
The theme is Gutenberg optimized and there are no known issues with its functioning.
Here’s a list of default (core) Gutenberg blocks – https://wordpress.org/support/article/blocks/ and Image Compare is not a default Gutenberg block. It is difficult to say for sure without seeing your site but I can suppose that Image Compare may be a part of a JetPack plugin and we should note that we didn’t test JetPack plugin functioning with the theme and thus can’t guarantee its compatibility, appreciate your understanding.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
How can we change the “Related Projects” to say something else? I changed the Project slug in the Single Post > Projects page, but this still appears as “Related Projects”
Thanks
Hi, thanks for contacting!
All the theme phrases can be changed by following our instructions from How-To – Translate chapter: http://documentation.cmsmasters.net/dental-clinic/#!/translate, quite sure it will be helpful. Even in case you don’t need to translate the phrases, the procedure of renaming/changing is quite the same.
If you need any assistance, please submit us a personal request at https://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
Hi,
my client has purchased your template.
Homepage – > Dental Clinic in numbers (Some Statistics). My background is not moving, do you know what the problem is? It’s static on my site, but it moves in your demo depending on the page roll.
Thank you very much, Marsy
Hello, thank you for contacting!
On our demo site Background Parallax option is enables on a Section shortcode settings. https://www.screencast.com/t/lgZMuV84WY
Personal assistance is provided via tickets system – should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Hello again,
my client has purchased your template.
On your demo -> In the header is the Home/About us link path. Where can I please rename the word “Home” in admin to our language?
There is a similar case in the blog articles. I mean, “Share this post?”, “Recent Posts” and so on.
Thank you very much, Marsy
Hello, Marsy!
It will be rather easy to translate the theme as it comes with a .pot file. Basically, this is a list of all words and phrases that are present in the theme and you will need to go through it and add translations for them.
Theme documentation contains a rather detailed instructions on translating your website – please look through it. Theme documentation can be found at the DOCS folder within the theme archive that you downloaded from Themeforest – open index.html file in any browser.
Please contact our support team at http://cmsmasters.net/support/ if you have other questions because personal assistance is provided via tickets system.
Thank you.
Can you please make the improvements suggested from Google PageSpeed?
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fdental-clinic.cmsmasters.net%2F&hl=en_GBHello, thank you for contacting!
We should note that PageSpeed Insights is aimed to value mobile applications – not sites and it shouldn’t be used for WordPress themes.
Website page speed is highly dependent on on-site optimization, as an example on images that are not optimized on our demo site for the more attractive appearance. It also depends on whether the files are minified (compressed) but if all the theme files are compressed many customers will face difficulties in editing them. Therefore, you can minify(compress) files manually or use some third-party cache plugin for this purpose.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Hello, thank you for contacting!
Based on the theme design the gradient on hover takes colors that are set as Primary and Secondary on Theme settings/Colors tab. There are 5 custom color schemes that can be set in accordance to your needs and on a Section Shortcode Settings you can choose what color scheme to use.
Personal assistance is provided via tickets system – if you have further questions please submit us a request at http://cmsmasters.net/support/ and our support agents will take care of it.
Thank you.
Is your theme compatible with the latest PHP version?
Hello, thank you for contacting!
There are no known issues with the theme functioning when the latest PHP version is used.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Please may I ask a pre-sale question.
In theme demo, I can see the home page slider on desktop and I can not see it on mobile view.
I want to include the home page slider also on mobile view. Is it possible please?
Thank you.
Hello, thank you for contacting and for your interest to the theme!
Sure, you can activate a slider on mobile via slider’s settings.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Can I use this template as many times as I want? use it in several domains?
Hello, thank you for contacting!
With a regular license you are licensed to use the theme to create One single End Product. You can find more information about license here:
https://themeforest.net/licenses/terms/regular
https://themeforest.net/licenses/faq
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Hello. Is this compatible with WP 5+, and one other question: Will it be updated in the short-term?
Hello, thank you for contacting!
Our developers are working on the theme update to make the theme compatible with current WordPress version. Theme update will be uploaded as fast as possible and will be available for download as soon as it passes approval from Themeforest reviewers, appreciate your patience.
If you want to purchase the theme but don’t want to wait till updated theme version is available for download, you can purchase the current theme version and contact our support team at https://cmsmasters.net/support/ – our support agents will update the theme for you right away in order not to make you wait.
Thank you.
I get : Failed to write file to disk. when i’m tring to upload a photo.
The folder wp-content permission is 755.
Can someone help me ?
Thank you.
Hello, thank you for contacting!
The issue you have isn’t theme-related but is most likely caused by some settings used on your server. We don’t deal with server configurations and recommend you to contact your hosting provider with the issue, he should be able to help you.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Probly, this is the cause for not uploading all the photos with demo import?
Hello again!
Please note, that images are not included in the demo content and are substituted with placeholders as according to our license we can’t redistribute them.
Please contact your hosting provider with the issue as it was recommended previously.
Personal support is provided via tickets system – please contact our support team at http://cmsmasters.net/support/ in case you need further assistance.
Thank you.
Thank you very much for your time. Best regards.
You are always welcome!:)
Hello,
Could you help me please, I notice that I can’t update the plugin.
There is a new version of LayerSlider WP available. View version 6.11.1 details. Automatic update is unavailable for this plugin.License activation is required in order to receive updates for LayerSlider. Purchase a license or read the documentation to learn more. Got LayerSlider in a theme?
Hello, thank you for contacting!
To activate a slider there is a need to use its purchase code (not the theme purchase code). You don’t need a purchase code to make your slider work – it is needed to achieve automatic updates. We are the owners of an extended license and have no rights to provide the purchase code for users but of course we provide you all necessary updates. Usually the latest slider updates are included to the new theme version.
Please contact our support team at http://cmsmasters.net/support/ and our support agents will gladly provide you current slider version.
Thank you.
