21577 comments found.
Hi there!
First of all, happy new year.
There is a problem with The7 Convert Plus plugin.
I can no longer edit existing templates (screenshot 1). When I want to edit a template I have to recreate it because the content is gone. (screenshot 2) Also the live preview of the templates does not work anymore. Also no more addons are displayed. (screenshot 3)
https://ibb.co/X4JWnRn https://ibb.co/KLC71g9 https://ibb.co/17t9hpVKind regards Klaus
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
And Happy New Year to you too, Klaus 
Hi guys how do i remove currency from minicart? i would like just to show items inside once they click see cart.
you guys are the best and happy new year
Thanks! Happy New Year to you too!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
The latest update is breaking my site https://www.womenontheweb.nl/ Menu is gone and CSS is not read? Would be great if you can fix this.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi there, since the last update i have some problems with your theme 
After update i got this message, like usually: Important notice: You have an outdated version of WPBakery Page Builder Design Options. It is required to review and save it.
If i save my settings under Design Options i got this message: Design Options could not be saved. Error: ’//www.**/plugins/js_composer/assets/less/shortcodes/vc_social_btns.less?v=6.5.0’ wasn’t found (0)
The pagination of the portfolio doesnt work anymore. I alway get back to the headerarea.
It would be nice, if you can fix it asap. Thanks
Hello! You can try to delete WPBakery and install it again. If it does not help, please address to https://support.dream-theme.com/
Hi, wondering if I can make a woocommerce page with products and a side bar full width. instead of the usually tons of padding on the left and right side. thx!
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about this. It would be great if you have any illustrations.
Thanks!
How can i active the Plugins ? The “6” Premium Plugins arent activated
Hi!
Could you please refer to https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins – you don’t need to register the plugins. But you can resolve the issue with the notices by referring to The7 -> My The7 -> Bundled plugins.
Dears,
Is it possible to make previous and next buttons inside posts move between certain group of posts based on certain group defined or Tag?
Regards.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
I strongly suggest that you add <link rel=”preload”> for all of the icons. Not doing so causes major page speed problems. You also might want to look into serving up Javascript and CSS differently for mobile devices, especially using smaller JS payloads.
You have a nice theme here, but it’s a bit bloated. Some of that is WP Bakery and I had to add some code to disable it on the front end.
Hello! Please make sure Lite Mode is enabled under The7 -> My The7 -> Settings. Regarding the link rel=”preload”, this suggestion is already forwarded to our dev team.
Thanks. I already had Lite Mode enabled but Google Page Speed gives it a 59 rating for desktop and only 12 for mobile (despite my rendering less on mobile sites). JS is causing the major slowdowns even after minifying and page cacheing. Main thread work and JS execution time are bogging things down on desktop. Render blocking resources and unused JS and CSS are issues in mobile page loads as is the main thread work issue.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, how do I remove the telephone number and opening times at the top of each page? I have looked everywhere but dont know where to find it
Hello! Please refer to fig.3.1. here https://guide.the7.io/blog/user-guide/theme-options/header/
can’t update from version 9.1.0 to current version, any suggestion?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi, the contact form 7 input fields appear at full width on each site, how can i change it?
Hi!
Pardon, your comment has been overlooked somehow.
Could you please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
1) I want your theme. I wanted you to create a page template and set it from the settings, that is, for the product page, let’s create a layout using a visual composer and then and then set it in the theme settings or in the page settings. Here’s an example at https://www.evernote.com/shard/s246/sh/43081935-56fa-4842-c910-acbcff1db421/03d3910b38d76e2cd35311e56b05f9fd
2) And my last suggestion to improve the theme feature Page blocks https://www.evernote.com/shard/s246/sh/fd5a8779-7a24-08a5-be41-c7eb77075ac6/ac8b894b7bb08c0ee78b599679d56baa Thanks
3 I think you do not have this function? I suggest you make a Grid Layost so that you can change the appearance of the displayed elements.Example at the link https://www.evernote.com/shard/s246/sh/4f04d611-ae76-f067-db6d-16749d49bac3/f43801418458affdef2f08c1d1edf605
And will you have such an opportunity in the future?
Hello! You can try using Elementor page builder instead. It allows to create templates.
I updated the newest theme 9.5.1.1, but now Teams and Partners dissappered only the shortcode shows. Also ultimate carousel and portfolio (very important! and lots of work in many languages) are all missing. 
There is nothing about them at Legacy Features -settings.
Hi! Please refer to https://support.dream-theme.com/knowledgebase/portfolio-benefits-etc-are-gone/
Phew, thank you, good that everything is safe! Had some extra heartbeats. 
We are glad to hear the issue is resolved
I gotta say, I bought is a month ago.. and OMG!... having the best fun ever!
Hi! We are really glad you enjoy the theme
Sory.this question is canceled 2-How is the blue color changed? https://prnt.sc/wb1r48
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
planning to buy it but does it work with this plugin? https://woocommerce.com/products/woocommerce-additional-variation-images/
Hello! I am afraid the theme is not tested with this plugin.
Hey Guys? How do you add URL Links to the heading text. I can’t find it in heading setting. Please healp
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it. Please specify what page builder you are using, in ticket details.
Thanks!
Hello:
The7 isn’t compatible with PHP8
Hello! We have not claimed its compatibility yet. The last confirmed version is PHP 7.4. We also need to make sure all bundled plugins are compatible too. Thank you for your understanding.
love the theme, but there is way to much css / javascript loading or build in together with elementor, that mobile on pagespeed is just not good at all
Hello,
This is a tradeoff of all multipurpose themes. The more features a theme has, the more CSS and JS code it will embed.
The theme itself with the text content is rather fast: https://developers.google.com/speed/pagespeed/insights/?hl=uk&url=https%3A%2F%2Fthe7.io%2Fchangelog%2F&tab=desktop
But content rich with images and interactive elements will slow things down significantly.
Have you checked other top-selling themes on the ThemeForest by chance? The7 is quite snappy in the comparison
Hello! You can try using “Lite” mode (The7 -> My The7 -> Settings -> The7 Lite Mode), as well as follow https://support.dream-theme.com/knowledgebase/how-to-make-the7-load-faster/ Thanks!
Thanks for both fast reply’s i know how to make it fast with tools like asset cleanup or wp rocket, still it would be nice that there are some more features in backend to disable unnecessary css / js if you just use a theme which is selected. dont get me wrong, the 7 theme is perfect i love it, still elementor have hude JS / css files.
would love to see it optimized
Hey guys, i have a small problem seems all products are display to high so i can’t see name of the product ( only on single product page) see screen https://ibb.co/1b2v5kr
what did i do wrong.
Thank you you guys are the best
Hello!
Could you please refer to https://support.dream-theme.com/knowledgebase/remove-gap-above-and-below-content-area/ If it does not help, please submit a ticket at https://support.dream-theme.com/
