6345 comments found.
Hi. There is an issue in the latest update (7.12), where the UpSolution Core plugin has some conflict with WooCoomerce, as download links for digital products don’t work anymore and return the “invalid link, please go to the store” error. The site is https://campamentonorte.com. I identified the UpSolution Core plugin as the culprit by deactivating all plugins and reactivating them one by one. The links work except when the UpSolution Core plugin is active.
Hello,
Please provide credentials via this form (URL, admin username, and password) so our engineer could investigate the issue https://themeforest.net/user/upsolution#contact
Thanks in advance!
Done, thanks!
Hi,
After the latest update (7.12), the Page Scroll element doesn’t work properly when the page doesn’t contain a header. I have tried many different configurations (disable plugins and JS/CSS optimization) but didn’t get any result. Here is a test page – https://y-n.studio/portfolio/page-scroller-test-page/
Thanks
Hello,
Unfortunately, it’s a bug. We’ll provide a fix in the next update.
Thanks for the feedback!
Thanks for the answer!
I will look forward to the next theme update.
Have a nice day)
Does the built in contact form have Google Recaptcha v3?
Hello,
Unfortunately, the built-in Contact Form element has no Recaptcha. You can try using Contact Form 7 or Gravity Forms plugin to create forms with Recaptcha.
Let us know if you have further questions!
Ok, thanks!
How we can add custom link with grid layout?
Hello,
Please take a look at this guide: https://www.youtube.com/watch?v=-5E7Amww3Qc
Let us know if it helped!
it’s not working
Hello,
Can you be more specific? What exactly isn’t working? Please provide us with a relevant URL so we could take a look.
Thanks!
Here is the site: https://client22.webvalue.site/ 1st section with heading: FEATURED HEALTH TOPICS this is images and i used grid but the problem is categories link not working.
Sorry, what exactly do you want to achieve? Do you want to add links to categories? If so, use Manually selected terms, please see this: https://prnt.sc/wa71pu
Hi, How we can create news sticker in impreza?
Hello,
What do you mean by “news sticker”? Do you have some examples?
like this: http://prnt.sc/w99b0h
Hello,
Use Grid/Carousel element with the desired Grid Layout to add your news, please read these articles for details: https://help.us-themes.com/impreza/grid/
Let us know if you need further assistance!
I created with this but when you go in mobile the text not in one line. this is the problem. Here is site: https://chinawindow.com.pk/ check alert section.
Hello,
Unfortunately, Carousel element doesn’t provide such a feature out of the box. But you can hire a separate developer to implement this feature for you.
Hi, why this Demo is not possible to import https://impreza8.us-themes.com/ ?
Hello,
I checked Demo Import and it works well in my local environment. Did you see any error? What exactly isn’t working?
i only have Variant 1 to 4 but dont look like the https://impreza8.us-themes.com/
Make sure that you’re using the latest Impreza 7.12 version.
Let us know if it helps!
oh i have 7.11 . But i was download this today? Where i can update?
It should work in 7.11. Please provide your website credentials via this form (URL, admin username, and password) so our engineer could investigate the issue https://themeforest.net/user/upsolution#contact
Thanks!
is it possible to have the header menu change color based on the background of the section? like turn white when its white and black when its black? here is an example
https://www.spikenow.com/Hello,
Unfortunately, header has no such feature out of the box. You can hire a separate developer to implement this feature for you.
Let us know if you have further questions!
Hi,
is there a way to set the row height “fullscreen” only for desktop sizes and use a different height for mobile devices?
Hello,
Open Row Settings > Design > Sizes > Mobiles and set Min Height to auto: https://prnt.sc/w89ywl
Let us know if it works for you!
Thanks for your response. But a background image remains fullscreen and doesn’t fit to the new size.
Please create a ticket on our Support Portal so our engineers could investigate the issue better.
Thanks!
Hi, I uploaded a custom font to another site of the multisite but that does not display the custom font. Is that normal? (the theme is activated!).
And the pro sort-down icon is something I also cannot use…
Hello,
It sounds like a bug. Please provide your website credentials via this form (URL, admin username, and password) so our engineer could investigate the issue https://themeforest.net/user/upsolution#contact
Thanks in advance!
Dear Sir, how to add transparent menu on slider revolution?
Hello,
Open Row Settings and set Row Height to Equals the content height and enable Full Width Content, please see this: https://prnt.sc/w6h3tw
Let us know if you have further questions!
Hi, I’m using your theme for a webshop and I’m trying to add the product description to the product page but I don’t have the element “Post Content” to add to my page. Did this changed into another element?
Thanks for your help.
Hello,
Post Content element supposed to be added to Products Content Template, please take a look at this guide: https://www.youtube.com/watch?v=y0p4NBGXUsI
Let us know if it helped!
Hi, thanks for the quick response. I’ve checked the video but on my website it won’t show the wp bakery editor when I want to edit the content templates, see: https://imgur.com/a/wa9U3F7
Any idea how to turn this on for the content templates?
Thanks!
Hello,
Please see this https://help.us-themes.com/impreza/plugins/vc/#how-to-enable-wpbakery-page-builder-for-the-portfolio-posts-products-and-page-blocks-
Let us know if you have further questions!
Hi 
The links in the ‘social links’ element, are all no-follow and needs to be changed to follow/do-follow. How do i go about that?
Hello,
Unfortunately, these attributes aren’t adjustable out of the box. But you can hire a separate developer to implement this feature for you.
Hi,
I am using a grid layout on my homepage to load products in different categories. I have some JS code to remove text that I do not need from the product title. The issue I am having is that when choosing a different category the products are loaded dynamically via AJAX so the code does not work. I would like to run the JS code on success of the AJAX request. How can I do this?
Please see the JS I am trying to run:
$('.woocommerce-loop-product__title').find('a').each(function() {
this.innerText = this.innerText.split('–')[0];
});URL: https://prepuk.com/draft/ Password: aamir
Hi,
Try the next code:
<script>
jQuery(window).on('load', function(){
$us.WGrid.prototype.afterAppendItems = function( $items ) {
$('.woocommerce-loop-product__title').find('a').each(function() {
this.innerText = this.innerText.split('–')[0];
});
}
});
</script>
Let me know if it helped!
impreza 7.11 update problem
“Your website content is being updated to be compatible with Impreza 7.11.” and it stays at 1%.
Since the update could not be completed, I cannot make any changes to the theme..
This url: https://www.bghukukburosu.com.tr/
Hello,
Please deactivate all third-party plugins and refresh the page.
Let us know if it worked!
didn’t work. now it stays at 9%.
Hello,
Please provide credentials via this form (URL, admin username, and password) so our engineer could investigate the issue https://themeforest.net/user/upsolution#contact
Thanks in advance!
I sent. Thanks in advance.
Hello, I’d like to use this theme for a client. Does a single license allow the use of the theme in a Wordpress Multisite instance where there are two subdomains along with the main domain or is it required to purchase three separate licenses? The domains are domain.com, subdomain1.domain.com and subdomain2.domain.com
Hello,
Yes, you can use a single license as long as these subdomains belong to the same projects. The only issue is that you won’t be able to activate your license on all subdomains but everything will work, please take a look at this article for details: https://help.us-themes.com/impreza/installation/activation/
Let us know if you have further questions!
Thank you so much for the quick reply. Yes, all the subdomains belong to a single project, hence using Wordpress multisite.
I’m trying to create a test site (themetest.net) but it’s not working. Tried several email addresses, browsers and both Apple and Microsoft devices. Please help!
Hello,
We fixed this issue, please try again, should be working now.
Thanks, I tried again a few hours ago. It worked but did not yet receive an email with login credentials.
Unfortunately, since the last updates WP bakery page builder integration doesn’t work completely. I have installed jQuery Migrate plugin as a workaround, but please work on a solution to maintain compatibility. Thanks.
Hello,
We fixed these compatibility issues a long ago. Please make sure that you’re using the latest Impreza 7.11 version, then clear all cache and try again.
Let us know if it helped!
Is there a way to allow 2 specific pages in Maintenance Mode?
Hello,
Unfortunately, there is no such feature available. Try using 3rd party “Maintenance” plugins, usually, there are plugins almost for everything.
Let us know if you have further questions!
Am I allowed to remove impreza from one site and relicense it on another? Such as from a local host to the main site?
Hello,
Yes, it possible, take a look at this article for details: https://help.us-themes.com/impreza/installation/activation/
Let us know if you have further questions!
PHP fatal errors after new WordPress update and your theme update today. functions\menu and more. I can’t do any front end work on my website now. Other subsites on Multisite work fine after the update. Only the website using your theme broke with the updates update.
yea, Impreza version 7.11 update broke everything. I need to rollback to previous theme version.
Hello,
Please make sure that you updated the required UpSolution Core plugin, in rare cases outdated plugin throws such errors. If it won’t help, provide credentials via this form (URL, admin username, and password) so our engineer could investigate the issue https://themeforest.net/user/upsolution#contact
Thanks in advance!
I did update the core plugin, and deleted everything and reinstalled everything. You have not coded your theme to fail gracefully. And this is not the first time after an update that your theme changes wrecked the work I made on my website.
Yes, you’re right there is a bug caused by an outdated UpSolution Core, we’ll provide a permanent fix in the next release. Please follow this thread https://help.us-themes.com/impreza/tickets/46775/ in order to find a fix.
Thanks!
