70 comments found.
Hi where’s the Iraq Store Homepage in your demo? It’s not in theme import xml files??? I also opened a ticket. Ticket nuımber: 2742247
Hello
Thanks for using Molla,
Yes we are going to check and update you asap
Best regards,
Hi can we use your theme with Smile-elasticsuite?
Hello,
Thanks for interested on Molla,
We have add this extension in our theme, it is for Magento 2.4.1 or higher
Best regards,
QuickStart_Package_2.3.4 This item might not exist or is no longer available
Hello,
Thanks for using Molla, can you please submit a ticket on our support system here: https://arrowhitech.ticksy.com/, so our developer can work and support you
Best regards,
2689052, #2688997… I already have 2. I have sent them 4 days ago and have yet to receive a reply.
It has been 5 days since I started those tickets…
Hi
Sorry for any delay response, we are on holiday ( Luna New Year ) here, we will check and update you as soon as possible
Best regards,
Quickview doesn’t seem to be working in the demo. Is that correct?
Hello,
Thanks for interested on Molla,
We will check and update you as soon as possible
Best regards,
Hi
Thanks for your patience, we have fixed the issue on the demo
i want to learn that i going to buy one regular licence and use only one magento system which has a multi domain, is it possible or not? only one system is which included multi frontend.
Hello,
Thanks for interested on Molla,
Each license for one main domain but you can use it for unlimited dev domain, you can refer how to use on unlimited dev domains here:
https://arrowhitech.ticksy.com/article/15429Best regards,
Hello, I would like to know if the theme is compatible with Magento 2.4
Hello,
Thanks for interested on Molla,
Yes Molla theme is compatible with M2.4
Best regards,
Buenas noches, si renuevo la suscripción para el soporte podre tener la versión actualizada para magento 2.4?. Y Uds. me pueden instalar el tema en mi servidor en aws?.
Hello,
Thanks for using Molla
1) Yes you can download the latest version with the patch for M2.4 on the themeforest
2) Sorry the installation service is not included within support
Best regards
rtl? does it support
Hello,
We are having an issue regarding the Vertical Menu Item with the default name “Browse Categories” we can’t seem to be able to change the title of the button no matter what we’ve tried. Could you please assist us? We tried editing it from “Blocks”.
Thank you
Hi
Thanks for using Molla,
Yes we will guide you, please submit a ticket on our support system here: https://arrowhitech.ticksy.com/
Best regards,
How can I change the mgs_brand attribute to work with manufactor or another attributter already present on the products?
Hello,
Thanks for using Molla,
Sorry now our brand extension doesn’t allow to change this attribute
Best regards,
Hi there, I have opened a ticket, but you didn’t answer me yet. Your documentation is out of date and doesn’t apply to Magento 2.4 CE. you are saying to upload your source content while it is contains App and pub. Magento has these folder! What I shall do? You documenting needs to be update it according to 2.4 settings
Hello,
Thanks for your comment,
The documentation is ok, please take a look
https://prnt.sc/ut6of7you have to upload the content of Source folder to magento root. Yes app/ and pub/ folder is being existing from Magento 2.0.x to Magento 2.4.x, but if you check the content of app and pub folder that in the theme package, they is different than with Magento2’s. You have to merge them, not replace folder
My dear how I’m going to merge 2 folders using SFTP this is something not possible! You should simplify the installation in more easier way!
Getting many errors
The provided documentation is not helpful at all. Really bad!
Can you please help me out to respond to my tickets?
Hello,
1) My dear how I’m going to merge 2 folders using SFTP this is something not possible! You should simplify the installation in more easier way!
It is very easy, you need only do that we guided here: https://themes.magesolution.com/molla/doc/#install-theme, you can use filezilla and sftp to access to the server.
2) Our document is so clearly, I can confirm that almost of our customer can use it to install the theme so far, I don’t understand what you are confusing.
3) What is your ticket number?
Best regards,
1) Filezilla has no function to merge folders together. 2) In your documentation is mentioned that to copy the app folder to the root of magento. There is a folder there has the same name. You are saying merge it. What about the app folder in the patches folder? It is really confusing!
Please send a step-by-step installation instruction on Magento 2.4
1) Filezilla has no function to merge folders together
You need only to upload, I used the filezilla more than 6 years and I completely understand how does it work!
2) In your documentation is mentioned that to copy the app folder to the root of magento. There is a folder there has the same name.
Yes but none of files are duplicate, app and pub in our theme, they include theme’s files only, not related to the files of Magento2 in app and pub of Magento2.
3) Please send a step-by-step installation instruction on Magento 2.4
It is here: https://themes.magesolution.com/molla/doc/#install-theme,
Just follow our document, What are you worried about?
There is another app folder in patches folder. What Shall I do in this?
Follow our document please, we have described very detail:
https://prnt.sc/uttcppWe also recored a video and attach it in the document
- upload app folder to your magento root folder – Which app the one in the source of the one in the patches? it is not clear - remove var/* which var? - remove pub/static/frontend/Mgs – Do you mean the MSg folder? - run deploy command: php bin/magento setup:static-content:deploy -f
1) Which app the one in the source of the one in the patches?
It includes the files to make the theme work on a specific magento2 version. When you upload them by filezilla, if it asks you to override the old files let override them
2) remove var/*
Yes this is slight unclearly, it mean remove the content of var folder
3) remove pub/static/frontend/Mgs – Do you mean the MSg folder?
Yes remove pub/static/frontend/Mgs folder
4) php bin/magento setup:static-content:deploy -f
Yes it is command of Magento2, you can refer more here: https://devdocs.magento.com/guides/v2.4/config-guide/cli/config-cli-subcommands.html
OK I will try that and get back to you. Hopefully it is going to work
Ok
failed again. Getting tones errors!!! Part of these errors: Compilation from source /var/www/html/app/design/frontend/Mgs/molla/web/images/percent.png failed Magento\Framework\View\Asset\File\NotFoundException: Unable to resolve the source file for ‘frontend/Mgs/molla/en_US/images/percent.png’ in /var/www/html/vendor/magento/framework/View/Asset/File.php:160 Stack trace: #0 /var/www/html/vendor/magento/framework/App/View/Asset/Publisher.php(74): Magento\Framework\View\Asset\File->getSourceFile() #1 /var/www/html/vendor/magento/framework/App/View/Asset/Publisher.php(62): Magento\Framework\App\View\Asset\Publisher->publishAsset() #2 /var/www/html/vendor/magento/module-deploy/Service/DeployStaticFile.php(89): Magento\Framework\App\View\Asset\Publisher->publish() #3 /var/www/html/vendor/magento/module-deploy/Service/DeployPackage.php(189): Magento\Deploy\Service\DeployStaticFile->deployFile() #4 /var/www/html/vendor/magento/module-deploy/Service/DeployPackage.php(133): Magento\Deploy\Service\DeployPackage->processFile() #5 /var/www/html/vendor/magento/module-deploy/Service/DeployPackage.php(102): Magento\Deploy\Service\DeployPackage->deployEmulated() #6 [internal function]: Magento\Deploy\Service\DeployPackage->Magento\Deploy\Service\{closure}() #7 /var/www/html/vendor/magento/framework/App/State.php(187): call_user_func_array() #8 /var/www/html/generated/code/Magento/Framework/App/State/Interceptor.php(89): Magento\Framework\App\State->emulateAreaCode() #9 /var/www/html/vendor/magento/module-deploy/Service/DeployPackage.php(103): Magento\Framework\App\State\Interceptor->emulateAreaCode() #10 /var/www/html/vendor/magento/module-deploy/Process/Queue.php(346): Magento\Deploy\Service\DeployPackage->deploy() #11 /var/www/html/vendor/magento/module-deploy/Process/Queue.php(248): Magento\Deploy\Process\Queue->execute() #12 /var/www/html/vendor/magento/module-deploy/Process/Queue.php(229): Magento\Deploy\Process\Queue->executePackage() #13 /var/www/html/vendor/magento/module-deploy/Process/Queue.php(170): Magento\Deploy\Process\Queue->assertAndExecute() #14 /var/www/html/vendor/magento/module-deploy/Strategy/QuickDeploy.php(76): Magento\Deploy\Process\Queue->process() #15 /var/www/html/vendor/magento/module-deploy/Service/DeployStaticContent.php(115): Magento\Deploy\Strategy\QuickDeploy->deploy() #16 /var/www/html/setup/src/Magento/Setup/Console/Command/DeployStaticContentCommand.php(140): Magento\Deploy\Service\DeployStaticContent->deploy() #17 /var/www/html/vendor/symfony/console/Command/Command.php(255): Magento\Setup\Console\Command\DeployStaticContentCommand->execute() #18 /var/www/html/vendor/symfony/console/Application.php(1009): Symfony\Component\Console\Command\Command->run() #19 /var/www/html/vendor/symfony/console/Application.php(273): Symfony\Component\Console\Application->doRunCommand() #20 /var/www/html/vendor/magento/framework/Console/Cli.php(115): Symfony\Component\Console\Application->doRun() #21 /var/www/html/vendor/symfony/console/Application.php(149): Magento\Framework\Console\Cli->doRun() #22 /var/www/html/bin/magento(23): Symfony\Component\Console\Application->run() #23 {main} Compilation from source: /var/www/html/app/design/frontend/Mgs/molla/web/css/themes_fonts.less Compilation from source: LESS file is empty: frontend/Mgs/molla/en_US/css/themes_fonts.less
Hello,
We recommend you to submit a ticket on our support system here: https://arrowhitech.ticksy.com/, we may check and help you
Best regards,
Sorry to tell you. It is waste of money. I will not spend the whole year to get it installed.
Hello,
I don’t understand why you can’t install our theme, we have a lot of customer, they could install and still using the theme normal, we have document by text and also by video, it is very very clear and detail. Please back your ticket, give us your site info ( admin url, admin account and ssh account ) or create a new ticket, we will help you
Best regards,
I could not find in the documentation of the theme, how can i set different product page types (product details). The theme is capable of having different product details pages for different products, or it is forced to have only one type of product details page for all products?
Hello,
Yes it is possible, edit a product in admin then you scroll to bottom to see MGS Theme Settings, you can set it here
Thank you. Tried it but it won’t change to that product template page. It is displaying the same standard one product page.
Hello,
So please submit a ticket on our support system here: https://arrowhitech.ticksy.com/, we will check and support you
hi there, Is this support Magento CE 2.4? Does it require any additional extensions? Do you provide trail?
Hello,
Thanks for interested on Molla,
Our theme is compatible with M2.4.0, now you don’t need to buy any additional extensions, you will have the extensions that they are working on our demo site
QuickStart_Package_2.3.4
Hello,
Thanks for using Molla, I have already provided you in your ticket
Hi, is the theme supporting already Magento 2.4.x ?
Hello,
Thanks for interested on Molla
Yes our theme is compatible with Magento 2.4.x
Hi, When upload thumbnail image category in backend. Image not show in preview image and not show in frontend too, So i need your help to fix that, Maybe it not working fine with subdirectory base url.
Hello,
Thanks for using Molla,
Please create a ticket on our support system here: https://arrowhitech.ticksy.com/, we will check for you
good afternoon I am presenting this problem by activating the theme Purchase code . . . . has been used for another domain. If you want to change domain for this purchase code, please click here.
Hello
Thanks for using Molla,
Yes you can use this link to change that: https://www.magesolution.com/change-domain
This procedure has already been done but still presents the same problem
Hello,
Please create a ticket on our support system here: https://arrowhitech.ticksy.com/, we will check for you
Hello, how can I add a pagination to the category product List ? best regards Marek
Hello,
Thanks for using Molla,
It is a default feature of Magento2, so you need only to set enough products to get the pagination then the pagination will show
Best regards,
When working with Front end builder, it automatically change to Time New Roman like font. Unable to change it back to original font
Hello,
Thanks for using Molla
Please submit a ticket our support system here: https://arrowhitech.ticksy.com/, we will check and support you
Best regards,
QuickStart_Package_2.3.4 This item might not exist or is no longer available
Hello,
Thanks for using Molla
What is your email, I will share you again
Best regards,
please send QuickStart to email apinya@atcreative.co.th and bue@atcreative.co.th Because unable to install themes
Hello,
I have shared to you