6422 comments found.
Hi MagicArt2016,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Please have a look over my website, images on home pages do not load https://newsum.in and the posts with featured video, it also does not open, there is just a grey space in place of video https://newsum.in/news/world/barack-obama-surprises-a-fan-with-this-adorable-prank/
Hi sangeetjass,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, I have some question. In JNews7 theme, every demos all include frontend post submission, paywall, content locker, custom website width those modules?
Hi andrew_12377,
Yes, you can use all those features on all demos. If you have further questions or need help you can ask for support on our forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
You intend to allow the translation of the weather condition? It would be very valuable for the plugin and it is relatively simple, because in the api call add the “lang” parameter:
$ query = [ ‘location’ => $ location, ‘format’ => ‘json’, ‘lang’ => $user_lang_choice ];
Hi apiki,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
hi, I report this problem … updated application, all plugins updated. The problem occurs on all browsers scree: https://ibb.co/d4vVQfj
Hi peterpan72,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, I saw that Google PageSpeed Insights score for https://jnews.io/newsplus/ is 63 for Mobile and 93 for Desktop. If I install this theme, do I need extra plugin to get that score? Or will I get it automatically?
Hi iamakidul,
We need to install certain plugins, but no need to worry, we use the most popular WordPress plugin, and they all free.
We will guide you on how to set up the page speed. Also, currently, we still working on improving the page speed performance.
Let me know if you have further questions.
Thank you
Hi Guys, i cant manage to add image ads to the pages. I have follow the steps under settings but no luck so far. can you please have a look? I have sent a ticket also…..
Hi NetValueWeb,
Can you tell me where you send your support ticket?
Thank you
I have replied.. also find the solution!! thank you 
Glad to hear that
Hey! hope you can guide me here… sorry to keep asking!!
https://support.jegtheme.com/forums/topic/how-to-disable-article-block-above-the-footer/Hi NetValueWeb,
Our support team already response to your ticket, please check.
Thank you
How do I fixed the homepage social media widget, pls reply here cause my license has expired.
Hi staymedia,
Can you send me an example of the problem?
Thank you
Hi, I’m interested in your theme. It is always update, fantastic! I would like to know how your posts block queries are handled: 1. Is it possible to have multiple categories in a single posts block? 2. Is it possible to have a post block WITH ONLY “sticky this post on front page” posts? 3. Is it possible to have a post block WITHOUT the “sticky this post on front page” posts? 4. If a post is called multiple times from two different posts blocks, is it displayed twice? Or is there a feature that avoids duplicate posts in the same page/category? Thanks in advance.
Hi corroma,
1. Do you want to show multiple category labels on the post block?
2 & 3. Unfortunately, we don’t have this feature for now.
4. Yes, it will show multiple times, but we also have a unique content feature to avoid this happen.
Let me know if you have further questions. Looking forward to hearing from you.
Thank you
Hello. 1. Yes, I would like posts blocks with posts from multiple categories. 2 & 3. I’m sorry about that. It would be useful (especially for news sites) to have a post block at the top with only “sticky post”. We publish many posts a day, and “sticky posts” avoid an automatic post order job, and avoid that every time you publish an irrelevant post it goes up and takes away from other posts with important news (I hope I explained myself well ). 4. Does this feature automatically prevent duplicate posts from appearing? So if I have two post blocks on my homepage, I have a post that is called by both post blocks, it only shows in the first visible post block? Thanks for your answer
1. Yes, it’s possible.
2 & 3. We will check this further.
4. Yes, we have a unique content feature that can prevent duplicate posts from being showed.
Thank you
Hi, thanks for your reply. I’m testing your theme on my client’s site (before deciding whether to buy it). It seems that there are only predefined or custom layouts for categories. But it is not possible to edit a category as if it were a page. It’s right? I would like to edit a category as if it were the homepage. It’s possible?
Hi corroma,
Actually you can customize the category page. We already have custom category page builder, so you can create custom category page layout for each category page.
For example, you can check our online documentation here https://support.jegtheme.com/documentation/custom-archive-template/
Let me know if you have further questions, hope you can join us soon.
Thank you
Hi, you are very kind. To proceed with the purchase I only need an answer to this question: It is possible to have the first post block with only the “sticky posts” of about 10 categories, then have another post block of the same 10 categories, in this post block there will be both “no-sticky” and “sticky posts” ”. Currently I use post block (newsbeat theme with wpbakery) which allows it. I manage a local news site. I need to have the first 5 posts, only “sticky posts”. These “sticky posts” are contained in the first post block. When 5 more “sticky posts” are published, the previous 5 “sticky posts” are displayed in the second post block, where there are also “non sticky posts”.
I state that it is not possible to create this project with a category such as “featured” to be included in the first post block, and excluded in the second post block. Because I need the sticky posts (or featured posts) to appear first in the first post block, and then in the second post block.
So I need a first post block with only “sticky posts”, and the second post block (with the same queries) with sticky posts and not sticky posts (with “unique content” enabled). And I need that when a “non-sticky” post is published it only appears in the second post block.
If I buy your theme is it possible to have this custom function in any way?
I’m waiting for your answer. Sorry if I was too effusive.
Thanks for your patience and support.
Hi, I bought the theme. I am writing to you in the support forum. Thanks.
Hi corroma,
Welcome to our community. You can ask for support into our forum at https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Halo, saya mau tanya Mas… Saya install theme ini dari Envato Elements. Ketika baru diinstall, semua sidebarnya berfungsi, tapi setelah saya update PHP ke versi 7.4 dan melakukan proses optimizing database dan clear cache pakai plugin WP-Optimizer, beberapa widget yaitu JNews Popular Widget & JNews Tab Post Widget menjadi Blank.
Saya import demo : Travel https://jnews.io/travel/
Berikut screenshotnya : https://ibb.co/Vm43t8J
Mohon informasinya Mas.
Terima kasih sebelumnya
Solved mas, ternyata cuma diinstall ulang saja, semuanya lancar lagi
Sip mas,
Terima kasih
hi, can you tell me where the demo is for please:
Shopping Cart
Open a store inside your website by WooCommerce, a popular shopping cart plugin for WordPress. In addition, we even created custom skin for WooCommerce, so its feature can blend into JNews design smoothly.
Hi cameronferris,
For shop demo, you can check this page https://jnews.io/personal-blog/shop/, https://jnews.io/pets/shop/
Let me know if you have further questions. Looking forward to hearing from you.
Thank you
Thank you for the links. Which 1 is the custom Woocommerce skin and can the cart be added to the mobile menu in the header builder?
Hi cameronferris,
Can you send me an image example about where you want to put the custom woocommerce skin and the cart? Just want to make sure.
Thank you
Hi cameronferris,
Unfortunately, we don’t have this feature now, you will need to do some changes to achieve that. But it’s possible and our support can help you to make it.
Let me know if you have further questions and hope you can join us soon.
Thank you
Hello, JNEWS software developer, I am a potential customer from China. I am also a student in journalism and communication major.
I really want to use this software. I observed JNEWS for a month, and downloaded tests from other websites, and still found many problems.
First of all, I hope you can provide the function of modifying the status of paywall users.
Secondly, I hope you can set up more payment methods. Currently the JNEWS paywall only supports Paypal and Stripe, but our national citizens do not support these two payment methods, and we use the payment method commonly used by hundreds of millions of people: Alipay , Wechat pay, I hope you can add more default payment methods that can accommodate more users. It is because of this that leads to hesitating to I use this software.
Finally, there is another problem, I hope you can fix it: When the plug-in [JNews-Frontend Submit] is enabled, it will cause an error at the top of the [WooCommerce] product detail page: [Warning: Creating default object from empty value in /www/wwwroot/test/wp-content/plugins/jnews-frontend-submit/include/class/class.jnews-frontend-package.php on line 324]
Thank you for your products! I hope that the next version can meet these needs, and I will purchase and use it for a long time without hesitation!
Hi neileoxiao,
You can try to find a woocommerce plugin that support for those payments. But in this case, you only can use those payments for the unlock post package, not for the subscription post package.
For the issue, we will check it further. Also, be aware of using JNews that comes from other websites. JNews only available on Themeforest. Be careful, it may contain unexpected malware.
Thank you
Hello
I downloaded the theme from Envato Elements.
Can I use the theme without activating it?
Will any security vulnerabilities occur?Thank you
Hi muhittins,
Yes, you can use it and it’s safe. There’s no security vulnerabilities issue. But you will not get support service and automatic theme update feature.
In this case, you need to purchase JNews through Themeforest to get support service, automatic theme update, and theme activation token.
Thank you
Hello, good day, in the entries it is not possible to see the extracts, only the general content is visible, I come to perceive this problem 8 months after I bought my license, can you help me please?
Hi oscarmunozind,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi. What’s about PWA (progressive web apps) support?
Hi vanski91,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi there, Is Paywall plugin 7.0.9 fully compatible with Woocommerce 4.9.0 ? I’m using Paywall 7.0.9 with Woocommerce 4.8.0 and it’s not truly working : after the user has created his account, he is not redirected to the payment page automatically. It’s very disabling. Thanks
Hi Orbiteo,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello,
I would like to display tag or a custom value instead of a category, on any Jnews Module that I use – please see screen shot https://prnt.sc/x1sp51.
Thank you!
Hi alexwb,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Sebelum beli, saya sudah cek video fitur login dan register, kalau halaman beranda mau full elementor (gak pake header dari theme) sudah tersedia di widget elementor dan bisa diletakan dimana saja gak?
Halo theonly01,
Halaman beranda yg dimaksud itu apakah halaman hompage page? Untuk elementor sendiri, tema kita sudah support. Kalo mau bikin header dari elementor nanti bisa coba pakai Elementor Canvas template. Nanti disana juga bisa pakai custom footer.
Terima kasih
ia benar maksudnya homepage, ia kalau untuk buat header tidak masalah sih bisa seperti itu, cuma yang saya tanyakan untuk tombol login yang disini: https://prnt.sc/x3oya3 ketika pakai elementor canvas bisa diambil dari element elementor, atau semacam widget gitu gak? soalnya bukan link page login ya tp popup gtu,,
Artinya masih mau make popup login dari JNewsnya? Kalo gt, itu perlu nyamain struktur HTML dari link menu Login yang dari JNews. Nanti untuk tombol loginnya bisa pakai HTML widget dari Elementor.
Terima kasih
nah ia benar, berarti belum ada ya yang tinggal comot dari elementor, siap kalau gitu, nanti minta dibantu aja kalau sudah transaksi.
Kalo sekarang belum ada. Sementara bisa pake copy HTML dulu. Atau kalo mau pake elemen button dari Elementornya nanti perlu nambah custom JS code untuk munculin popup login yang dari JNews.
Nanti kalo perlu bantuan bisa minta support ke forum, tim support kita akan bakal bantu.
Terima kasih
paywall will work in amp version.
Hi,
Yes, it’s working on the AMP version.
Let me know if you have further questions and hope you can join us soon.
Thank you
