6431 comments found.
I have a pre-purchase request. Prior to buying I would like to see a demo of buddypress, youzer and mycred plugins working with your theme so I can see all pages regarding buddypress and how they look in your theme.
I have read through comments from the last 3 years here asking about buddypress , youzer and mycred compatibility and I see that there were some reported issues and still hasnt been a demo put in place.
I would like a demo of the latest theme with these plugins so I know that your theme works 100% with each of these buddypress options.
I dont want to waste time having to try and get a refund if it doesn’t work after I purchase.
You have many other demos.
Can we please see a demo of a budypress, youzer and mycred integrations?
Hi iDavi,
Unfortunately, at the moment we don’t have a certain demo for buddypress, youzer and mycred.
But we have a demo where we use buddypress with JNews video plugin, you can check it here https://video.jnews.io/members/admin/, https://video.jnews.io/streamon/members/andre/
As long, JNews work well with buddypress. But if you have certai requirement for the buddypress, you may need to do some adjustment to achieve that. Also, we already provide the JNews Child theme for customization purposes. JNews is friendly for customization.
Let me know if you have further questions.
Thank you
I have been using this theme for sometime now. I have a question. How do I add Gmail as a social share button in the bluit in plugin?
Hi yanmurry,
You can use the mail share button. For example you can check this demo https://jnews.io/default/2016/12/30/why-millennials-need-to-save-twice-as-much-as-boomers-did/
If you need further help, please ask for support on our forum here https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Hello i bought today your theme ? I want to rebuild your PlayIt theme . I Stuck at the moment in building a vertical menu like in ur them demo playit Theres is no documentation only a few videos which are 3 YEARS Old ? where is the classic manual ??
Hi jimpanso,
You can check our online documentation here https://support.jegtheme.com/documentation/menu-2/
If you have further questions, you can ask for support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
how can i change the width of the sideeed bar in your playit demo the sidefeed is smaller
Hi jimpanso,
You will need to add custom CSS code to modify the width size of the side feed element.
If you don’t know how to do that, please ask for support at our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Elementor 3.1.0 BIG UPDATE
Tweak: Updated Font Awesome icons library to v5.15.1 (#12057)
Test carefully JNEWS for compatibility with Elementor because you haven’t improved the compatibility with the Awesome icons library in the previous version for a year! Same with READING TIME! Half a year passes and still “Reading Time: 1”, not “Reading Time: 1 min” (it was like that before, but you broke it yourself).
Hi 7marketing,
Thanks for your info, we will check this further.
About reading time, for now, you may need to modify it. You can make customization by using the JNews Child theme. It’s already included within the theme package.
Thank you
We will not use the Child Theme to correct a bug that was made by a bad update. It is as if the rim in the car has broken and you advise to drive the car on a tow truck. It’s just a BUG that lowers security.
In the Translate Fronted plugin, there are simply duplicate records for the same: READING TIME. You added one record unnecessarily, and adding a new one did not remove the previous one. Additionally, the same translation is in the POT / PO. Using 3 different solutions to display READING TIME causes that either nothing is displayed, or incorrect information is displayed, or only the number is displayed without .min. You’ve been fixing it for six months now and it’s really starting to bother. It undermines the trust in such a great theme and such a professional team.
Same with Font Awesome – you use old libraries incompatible with Elementor libraries and some icons are not displayed even in the backend (also in the frontend) or display incorrectly. You’ve been fixing it … for a YEAR!
Hi,
In video demo I have realised that the videos those are in the same CATEGORY does not play in the right order.
I mean:
I clicked on GAMING category, and opened to the first video. then I clicked to next button and next one was different than gaming category.
I tried also this with other categories, I guess the order is depending on “creating date of the posts”
Is there any option to fix it?
Hi teknoworld,
The prev and next post features are based on the post date. Unfortunately, we don’t have an option to make them ordered based on the post category.
You will need to do some changes to achieve that.
Thank you
Error install plugins and contact SAT
good morning We are getting an error every time we install one of the necessary plugins for the JNEWS theme, I attach the same one
How can we open a ticket and send an image directly to you?
We have registered, but we can only access the installation help, forums, etc, but it is not possible to open a follow-up ticket
Hi castisoft,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi team, I’m making very small changes to posts, but I don’t want modified date to update. I found a code for this but it does not work and I think it needs to be adjusted for Jnews. I guess ’’post_modified’’ or other variables are not correct. Could you please adjust the code for me. I could not make it work. It will be really appreciated.
The code: https://sharetxt.xyz/id?3008
Hi ketsen,
Maybe you need to show the published date instead of the latest modified date.
If you have further questions, please ask for support on our forum at https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
I’m currently using latest modified date option. I’ve searched the web but could not find a code that works for jnews. Could you please adjust this code or provide another one? I ran out of support time and can’t extent at the moment.
Hi ketsen,
You may need to try using the published date. The published that is possible to modify from the post editor.
If you want to override the latest modified option feature it will need custom changes.
Thank you
is there any way to make videos just for members? and some of them public?
other problem that I have realised, when I want to click on a category, and open a video in that category, I click next button, and saw a different video from other category? It is a big problem
Hi arkana1,
1. Currently we don’t have this feature but we have a paywall (content restriction) feature where the visitor needs to pay for a subscription or unlock the post content.
2. Can you provide me an example of the problem?
Thank you
Hi, I’m considering whether to extend support and stay with this theme. A few questions about the Travel demo:
1. Is it possible to round the corners on all images on the homepage and posts? 2. Is it possible to move the “browse by tags” near the top of the homepage? 3. Does the travel demo support paywall/subscription service? 4. Can a “return to top of page” button be added?
Thanks!
Hi ZenoWyld,
1. It’s possible, in this case, you just need to add some CSS code. We also have a demo that has rouned style here https://jnews.io/freebie/
2. Can you provide me an example?
3. Yes, you need to install the Jeg Paywall plugin. For more info you can check our documentation here https://support.jegtheme.com/documentation/post-paywall/
4. We already have this option, do you have a problem?
Thank you
Hi, thanks for the fast reply.
The “return to top of page” button – it works on the PC browser, but it’s not displaying on Chrome or other browsers on Android.
Browse by tags – It’s currently on the footer. I’d like to add it to the right side bar, under “connect with us”. I can’t add a screenshot here.
Also, can I use other comment widgets besides Disqus or Facebook? Their privacy policies are terrible.
FYI – On the Travel demo, the IG widget is displaying an error: “The Instagram Access Token is expired”
I thought of another question: Does this theme support animated GIF images in the homepage and on posts?
There’s a question from another person below, about videos just for members, but I’ll ask a slightly different way.
I would like to create a “members-only” section where there’s some content which is behind a paywall/subscription. The rest of the site is public. Is that possible or something you’re working on?
It’s something like Patreon, where they give the option to post “members-only” and “free” content.
Hi ZenoWyld,
We hide the got to top button on the mobile. You can show the button by adding some CSS code.
For further questions, please open a support ticket on our forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
If your support license has been expired, please try to extend or renew it. https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
I guess you missed the opening sentence which states the purpose of my queries: “I’m considering whether to extend support and stay with this theme.”
All of these questions are about whether functionality exists in this template – not about how to fix a specific problem on my site – Ie: “Is this possible or not?” Public answers would also benefit the community. We should not have to pay for support to ask whether functionality exists within your template; these are pre-sale questions.
I’m disappointed in the lack of responses, which are essential to making a decision about extending my support and staying with this theme (or migrating to a new one).
And this below – I’m giving you advice to fix your own public demo:
FYI – On the Travel DEMO, the IG widget is displaying an error: “The Instagram Access Token is expired”
Hi ZenoWyld,
We already fix the demo issue, it may being cache on your side. Please try to clear your browser cache.
For comment, currently, we support Facebook, Disqus, and default WP Comment. You still can use another comment system but you may need to so some adjustments.
We support gif images. You can check this demo for example https://jnews.io/gag/
For paywall, you can set certain posts to be locked for members only and the rest is free for the public.
For the browse by tag, you can upload the image example somewhere like dropbox, google drive and then attached the url here.
Thank you
Hi MagicArt2016,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Please have a look over my website, images on home pages do not load https://newsum.in and the posts with featured video, it also does not open, there is just a grey space in place of video https://newsum.in/news/world/barack-obama-surprises-a-fan-with-this-adorable-prank/
Hi sangeetjass,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, I have some question. In JNews7 theme, every demos all include frontend post submission, paywall, content locker, custom website width those modules?
Hi andrew_12377,
Yes, you can use all those features on all demos. If you have further questions or need help you can ask for support on our forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
You intend to allow the translation of the weather condition? It would be very valuable for the plugin and it is relatively simple, because in the api call add the “lang” parameter:
$ query = [ ‘location’ => $ location, ‘format’ => ‘json’, ‘lang’ => $user_lang_choice ];
Hi apiki,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
hi, I report this problem … updated application, all plugins updated. The problem occurs on all browsers scree: https://ibb.co/d4vVQfj
Hi peterpan72,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, I saw that Google PageSpeed Insights score for https://jnews.io/newsplus/ is 63 for Mobile and 93 for Desktop. If I install this theme, do I need extra plugin to get that score? Or will I get it automatically?
Hi iamakidul,
We need to install certain plugins, but no need to worry, we use the most popular WordPress plugin, and they all free.
We will guide you on how to set up the page speed. Also, currently, we still working on improving the page speed performance.
Let me know if you have further questions.
Thank you
Hi Guys, i cant manage to add image ads to the pages. I have follow the steps under settings but no luck so far. can you please have a look? I have sent a ticket also…..
Hi NetValueWeb,
Can you tell me where you send your support ticket?
Thank you
I have replied.. also find the solution!! thank you 
Glad to hear that 
Hey! hope you can guide me here… sorry to keep asking!!
https://support.jegtheme.com/forums/topic/how-to-disable-article-block-above-the-footer/Hi NetValueWeb,
Our support team already response to your ticket, please check.
Thank you
How do I fixed the homepage social media widget, pls reply here cause my license has expired.
Hi staymedia,
Can you send me an example of the problem?
Thank you
Hi, I’m interested in your theme. It is always update, fantastic! I would like to know how your posts block queries are handled: 1. Is it possible to have multiple categories in a single posts block? 2. Is it possible to have a post block WITH ONLY “sticky this post on front page” posts? 3. Is it possible to have a post block WITHOUT the “sticky this post on front page” posts? 4. If a post is called multiple times from two different posts blocks, is it displayed twice? Or is there a feature that avoids duplicate posts in the same page/category? Thanks in advance.
Hi corroma,
1. Do you want to show multiple category labels on the post block?
2 & 3. Unfortunately, we don’t have this feature for now.
4. Yes, it will show multiple times, but we also have a unique content feature to avoid this happen.
Let me know if you have further questions. Looking forward to hearing from you.
Thank you
Hello. 1. Yes, I would like posts blocks with posts from multiple categories. 2 & 3. I’m sorry about that. It would be useful (especially for news sites) to have a post block at the top with only “sticky post”. We publish many posts a day, and “sticky posts” avoid an automatic post order job, and avoid that every time you publish an irrelevant post it goes up and takes away from other posts with important news (I hope I explained myself well ). 4. Does this feature automatically prevent duplicate posts from appearing? So if I have two post blocks on my homepage, I have a post that is called by both post blocks, it only shows in the first visible post block? Thanks for your answer
1. Yes, it’s possible.
2 & 3. We will check this further.
4. Yes, we have a unique content feature that can prevent duplicate posts from being showed.
Thank you
Hi, thanks for your reply. I’m testing your theme on my client’s site (before deciding whether to buy it). It seems that there are only predefined or custom layouts for categories. But it is not possible to edit a category as if it were a page. It’s right? I would like to edit a category as if it were the homepage. It’s possible?
Hi corroma,
Actually you can customize the category page. We already have custom category page builder, so you can create custom category page layout for each category page.
For example, you can check our online documentation here https://support.jegtheme.com/documentation/custom-archive-template/
Let me know if you have further questions, hope you can join us soon.
Thank you
Hi, you are very kind. To proceed with the purchase I only need an answer to this question: It is possible to have the first post block with only the “sticky posts” of about 10 categories, then have another post block of the same 10 categories, in this post block there will be both “no-sticky” and “sticky posts” ”. Currently I use post block (newsbeat theme with wpbakery) which allows it. I manage a local news site. I need to have the first 5 posts, only “sticky posts”. These “sticky posts” are contained in the first post block. When 5 more “sticky posts” are published, the previous 5 “sticky posts” are displayed in the second post block, where there are also “non sticky posts”.
I state that it is not possible to create this project with a category such as “featured” to be included in the first post block, and excluded in the second post block. Because I need the sticky posts (or featured posts) to appear first in the first post block, and then in the second post block.
So I need a first post block with only “sticky posts”, and the second post block (with the same queries) with sticky posts and not sticky posts (with “unique content” enabled). And I need that when a “non-sticky” post is published it only appears in the second post block.
If I buy your theme is it possible to have this custom function in any way?
I’m waiting for your answer. Sorry if I was too effusive.
Thanks for your patience and support.
Hi, I bought the theme. I am writing to you in the support forum. Thanks.
Hi corroma,
Welcome to our community. You can ask for support into our forum at https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Halo, saya mau tanya Mas… Saya install theme ini dari Envato Elements. Ketika baru diinstall, semua sidebarnya berfungsi, tapi setelah saya update PHP ke versi 7.4 dan melakukan proses optimizing database dan clear cache pakai plugin WP-Optimizer, beberapa widget yaitu JNews Popular Widget & JNews Tab Post Widget menjadi Blank.
Saya import demo : Travel https://jnews.io/travel/
Berikut screenshotnya : https://ibb.co/Vm43t8J
Mohon informasinya Mas.
Terima kasih sebelumnya
Solved mas, ternyata cuma diinstall ulang saja, semuanya lancar lagi
Sip mas,
Terima kasih