Hello, @imambudianto5,

I have just checked your site and do not able to find such space, please check this screenshot: https://postimg.cc/7Gr1QdkZ it must be the cache issue at your end nothing else.

Regards, P-THEMES.

Hello, @designgofor,

Really sorry for all the inconvenience you faced, we have found a workaround for it and implemented it with our latest update 6.0.1, so, please update your Theme to the very latest version 6.0.1 and check back, you will find all of your Blocks back into Porto >> Page Builder as showing below:

Changelog:

https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

And you have to check for Footer under Porto >> Template Builder >> Footer.

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 05/05/2020. According to Envato’s support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @toptechcomputer,

Yes, The latest WooCommerce version 4.9.2 if fully compaitable with our Theme very latest version and it is working perfectly fine and smoothly, so you can go with it

Regards, P-THEMES.

Hello, @joggy211,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @gersonalmonte,

Obeviously, as you know that we have recently added the compaitability with visual composer with our Theme so that is the reason it has less element library as compared to other page builders, but we are working on the new Theme update and soon you will find another Theme update with which we will add more and more elements frequently, so stay tuned

Regards, P-THEMES.

Hello, @shumo,

Yes, absolutely, it is on our to-do list, and hope this will be available soon with the visual composer version with our near future upcoming updates of the Theme but we do not have the exact time frame for the update.

The speed of the site depends on the server performance, content, and minification of the JS and CSS as well, but WP Bakery is more old and powerful in terms of elements and options, WP Bakery also has the elements in Speed Optimization Wizard as well, so it’s your choice which one suits you.

Regards, P-THEMES.

Hello, @gneto,

First of all, thanks for showing your interest in Porto WordPress

Sticky Menu is already available in Porto WordPress Theme.

Regards, P-THEMES.

Thank you

Most Welcome!!

Hello, @Mosqk,

Sorry to say that but we have not officially tested the germanized plugin with the Theme, nor it is included in the third party plugins compatible with the list confirmed from our end on the item page, So this is the third party plugin issue, not the Theme issue, and we do not provide our dedicated support for third-party plugins issue as because this requires Customization.

You have two options, First, you have to contact the plugin author and ask the plugin author to Customize the plugin core files for you for making them compatible with the Theme for you.

Second, If you want us to Customize the Theme core files for you for making it compatible with the Theme, then you have to contact our Customization team at ptheme.customize@gmail.com for paid Customization services.

Hope you can understand our limitations.

Thanks for your understanding.

Regards, P-THEMES.

Hello, @Onthego2141010,

Yes, exactly, This is the default functionality of the Theme

Do you want to show the complete name of the products?

Regards, P-THEMES.

Hello, @LukasSiroka,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.

@media (min-width: 1256px){
#header .logo {
    max-width: 200px !important;
}
}

Regards, P-THEMES.

Hello, @imambudianto5,

Can you please share the URL of the page on which those images appearing so that I’ll check and provide you the Custom CSS fix for it.

Regards, P-THEMES.

Hello, @Onthego2141010,

1. Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.

.single-product .page-top ul.breadcrumb>li:last-child {
    display: none !important;
}

2. You can change the color of the Breadcrumbs from Porto >> Theme Options >> Skin >> Breadcrumbs as per your requirements.

Regards, P-THEMES.

Thanks

Most Welcome!!

Hello, @DorwardTechnologies,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Thanks guys. It worked.

Cheers Sam

Most Welcome!!!

Hello, @aferdinando,

One single license of the Theme for single-site/domain only, this is Envato policy you may wish to confirm from Envato as well.

And you can only import the single Demo of the Theme on the single site at the same time, if you want any other Demo you have to override or remove the previous one, please watch the videos given below:

https://www.portotheme.com/wordpress/porto/documentation/installation-video/

Regards, P-THEMES.

Hello, @Mosqk,

No need to use any third-party plugin for this, Porto WordPress provides this functionality by default, you can turn this ON from Porto >> Theme Options >> Header and set “Mini Cart Content Type” as “Off canvas” as showing below and check back your site after removing the browser cache.

Regards, P-THEMES.

Thanks for the fast reply. I know that feature, but the plugin has some additional options like a progress bar for the free shipping, the option to enter a coupon code and changing the quantity. It is more like a replacement of the cart page.

So the question keeps the same: Can you tell me, how I can give the mini cart icon a class and deactivate the original function?

Hello, @Mosqk,

I am sorry but this is not possible using Theme Options and This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.

Regards, P-THEMES.

Hello, @elissoncosta,

Can you please let me know which third party plugin you have used for this on checkout page? and Is that plugin included in the third party plugin compaitable list confirmed from our end on item main page?

Regards, P-THEMES.

Hello,

This is the plugin.

It is used to create some extra fields like neighborhood, number, CPF (unique code for each person) and other details.

I do not know if it is a plugin “compatible” with the theme, but if not, I strongly recommend it to be, because in Brazil, all sites use this plugin, including most payment gateways here, require that you have this plugin installed .

Hello, @elissoncosta,

Sorry to say that but we have not officially tested the Brazilian Market on WooCommerce plugin with the Theme, nor it is included in the third party plugins compatible with the list confirmed from our end on the item page, So this is the third party plugin issue, not the Theme issue, and we do not provide our dedicated support for third-party plugins issue as because this requires Customization.

You have two options, First, you have to contact the plugin author and ask the plugin author to Customize the plugin core files for you for making them compatible with the Theme for you.

Second, If you want us to Customize the Theme core files for you for making it compatible with the Theme, then you have to contact our Customization team at ptheme.customize@gmail.com for paid Customization services.

Hope you can understand our limitations.

Thanks for your understanding.

Regards, P-THEMES.

Hello, @isbuu,

First of all, thanks for showing your interest in Porto WordPress

You can install our Theme on any WordPress site, but it’s better to start from scratch because if you try to Install the Theme on an already built site with any other Theme and third-party plugins that you have used to build your site, it will be conflict and will create issues.

Regards, P-THEMES.

Hello, @dowegmbh,

First of all, thanks for showing your interest in Porto WordPress

Yes, you can insert/add the Product Descriptions, Product Images, Product Quantity, Product Headlines as well as per your requirements.

Regards, P-THEMES.

Brilliant. Yet another question, please: Can I change the theme to have a black background and light texts?

Hello, @dowegmbh,

Absolutely yes, you can check our demo as well:

https://www.portotheme.com/wordpress/porto/shop31/

https://www.portotheme.com/wordpress/porto/shop1-dark/

https://www.portotheme.com/wordpress/porto/shop2-dark/

https://www.portotheme.com/wordpress/porto/shop4-dark/

Regards, P-THEMES.

Hello, @AnonMe,

First of all, thanks for showing your interest in Porto WordPress

First of all, we would like to tell you that Google very often scores with 20-40 points mobile performance for 99% of websites built with WordPress. To get more points you need to have a really light page. For example remove all sliders, carousels and leave a few banners and products only. Then you will get a high result. But usually, our theme works very fast on mobile devices and don’t have any problems with performance. We suggest you test it on a few mobile devices and you will see that there are no real performance problems. Google PageSpeed gives you recommendations on how to improve the performance of your web site, but it does not actually measure the speed (aka loading time) of your website. If your site loads fast, you can safely ignore PageSpeed’s recommendations.

Regards, P-THEMES.

Hello, @gigamarket24,

Again, As I told you already that I already forwerded this to our development department and they will surely look through it with the future upcoming updates of the Theme, so please be patience.

Regards, P-THEMES.