Hi there,

You should know that you can deregister your theme via Help Center.

If you need additional help, please reach our support team and submit a ticket to our Help Center and one of our support agents will assist you.

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Hello,

Thank you for reaching us!

You should know that you can now easily deregister your purchase code via our Help Center by following instructions from this article – Deregister Qode Interactive themes via the Help Center.

If you need additoinal help with this, feel free to submit a ticket to our Help Center and our support agents will be happy to help.

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Hi there,

Thank you for taking interest in our Hatha theme!

Please, note our main page builder is Elementor that came within our theme. We implemented a lot of powerful shortcodes into it, which is why you should use it with our theme.

We didn’t test our themes with the Divi page builder, so we couldn’t confirm any compatibility.

Do let us know if you have additional questions regarding our theme!

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Hi,

Unfortunately, this is the only available layout for the classes timetable. However, you can do some small changes with some custom CSS code.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Centre and include your website URL and one of our support agents will assist you.

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Hi there,

Please read this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002331918-How-To-Set-Up-A-Transparent-Header If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Hi there,

Thanks for writing in! The Slider Revolution plugin does come bundled within the theme. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hello there,

Thank you for reaching us!

We see that your ticket has now been updated with response. Our average response time is around 24 hours. Also, please, note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.

In case you need further assistance please continue the conversation with our support team at Help Center.

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Hi there,

Our theme is tested with the free version of Elementor, and this plugin is more than enough to recreate the demo content and edit it.

Let us know if you have any additional questions.

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How you can know/say its enough or not for your customer/theme buyer? The fact are: Elementor free edition have a lot of restrictions. Many widgets and functions are only possible in pro edition. Also dynamic content is only possible in pro edition. And now the big bang: Your theme is limited to free edition. Why you do not write this fact clear and fair for all on theme selling page? “This theme is only working with free edition” – One text and everything is fine! Why not doing this? This is not fair and we are going to report this if you do not.

Hi again,

Like we said in the previous reply, the free version of Elementor is enough to recreate the demo content you see on our live demo site.

Please see these screenshots:

http://prntscr.com/114stys http://prntscr.com/114su8g

This is regarding the free version of the Elementor, so it is absolutely correct and it is as well being stated on our theme compatibility text. The theme is using Elementor free version as there are 2 different options which can be selected as well as it is presented on our theme specification page.

We do understand your wish to use Elementor Pro, however our theme for the moment is compatible with the free version of Elementor.

Let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest!

1. Yes, they can be removed or changed.

2. We do not have a specific testimonial page however on our website demo page you do have a testimonials shortcode that is presented and you will be able to add the testimonial to any of your pages.

3. Once you install the theme, you do have an option to import the demo content which will give you access to all the pages and their settings so you will be able to easily remove, add or rearrange any content to suit your needs.

Do let us know if you have any additional questions.

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Thanks for your quick reply.

Can the fonts be changed for another, and the blue color also?

The yoga symbols that turn blue, are they images that can be swaped for something else?

Do we get support if we need for changes? Or links to blogs? I’m not expert on website.

Thanks a lot

Hi again,

Yes, fonts and colors can be changed.

These are svg elements, that can be changed, but editing and providing new svg elements falls out of our support scope.

When you buy our theme, you will get 6 months of support, and you can contact our support agents for any theme related issue or question you might have. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

Let us know if you have any additional questions.

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Hello,

Thank you for reaching us!

Please check if your header type is set to ‘Fixed’ in Hatha Core Options -> Header ->Scroll Appearance Settings ( please see screenshot ).

If you need further assistance please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for taking an interest You can see it presented on our demo home page: https://hatha.qodeinteractive.com/

It is the section that has the title “Beautiful and inspirational words from our very best clients”.

Do let us know if you have any additional questions.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for writing in! Please understand that our usual response time is within 24h and we can see that your request has been answered, so if you need any further assistance please continue the conversation with our support team.

Thank you for your patience.

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I mean importing the demo. Theme installation and plugins were done successfully. Made the changes to the server as suggested but still broken pages. Also, can you please reset my license usage so I can apply the license again.

Hi there,

If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you need any further assistance we would kindly ask you to submit a request (we have verified your account) at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for writing in! We can see that your request has been assigned so you will for sure get an answer as soon as possible.

Thank you for your patience.

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Thank you for your help, problem solved!! Everything is ok now, 5 star deserved for assistance and cause the theme is really nice have a nice day

Hi again,

Thank you very much for your review, we really appreciate it!

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Hi there,

Thanks for taking an interest!

It is compatible but please read this article here.

Also, we do not have any testing environment unfortunately, and you can read more about refund policy here.

Do let us know if you have any additional questions.

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Hey again. I fixed it !

Hi there,

Glad to hear this!

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Thanks.

Yes, I have few other questions:

-Is it compatible with Wordpress 5.6?

-Is there any trial program? If no, what are your refund policies?

Kind Regards Alberto

If you answer my questions I can purchase the template otherwise I have to find another one that fits for me.

Thanks in advance

Hi there,

It is compatible but please read this article here.

Also, we do not have any testing environment unfortunately, and you can read more about refund policy here.

Do let us know if you have any additional questions.

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Hi there,

If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

The important part would be if you need assistance then we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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