19046 comments found.
Hi
I need your recommendation
I will crate a page that contain many pdf files .
It will categorized based on Year from 2000 till now 2021 means 21 years pdf ,
look like summery report.
Each Year contain 5 or 8 section called A~H and each section will have 4 pdf ,
I need your suggestion for UI UX in this page , is it okay to crate page for each year or no , just use the # sign to locate the year and all data stored in on page ?
I couldn’t find anything in betheme demoes , if you have it , please show me.
Thanks a loot
Hi,
unfortunately, we do not have any pre-built website similar to what you are looking for. If you are looking for one page scroll feature, all details about it you will find on https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/
Best regards,
Muffin Group team
Any suggestion for that?
Sorry but what suggestions are you looking for? Not really sure what you mean.
Hello. How can I increase height of header image ? https://development.emarketing-strategy.co.uk/yacht/about-2/
Hi,
To increase header image height, please adjust Subheader padding in Theme Options > Header & subheader > Subheader > Padding
Best regards,
Muffin Group team
Hi Muffingroup theme,
I have bought the theme three times already and am super satisfied. However, the support of all three themes has run out and I would like to know just one little question: Is there any way to add more items to the “Our Team” icon box layout? For example add in Dribbble, Pinterest, or a standard web link? Perhaps all the ones available in the social bar?
This question is already answered in your forum, however, I cannot access it with expired support.
I feel like extending support for one question already available in your forum is a bit too much, especially as the page is non-profit project. Of course I can totally understand that you might not able to provide such information outside of support, but wanted to ask whether you might make an exception as I already bought the theme three times 
.
Very best, Timo
Hi,
At the moment, we do not offer this option without modifying the theme files. However, this is a valuable suggestion, and we will forward it to our developers, who are currently working on the new version of Muffin Builder.
Best regards,
Muffin Group team
I’ve many clients where I made them buy Betheme. But is frustrating that if I need to make a question like “how to change text color in Be+FAQ?” I need to research in any other community because my own licenses are expired for support… or need to call the client and wait to they send me the purchase code” and explain to them why I need it for.
So to any of you guys… any of you knows how to change text color in Be+FAQ? Thanks!
I discovered the solution. Just add in Custom CSS .style-simple .faq .question .title { color: #d7c078 !important; }
Hi,
We are sorry that you have had any inconvenience with the license and support. Unfortunately, this is beyond our control, and until Envato releases a developer license, we can do nothing.
Best regards,
Muffin Group team
Hi, Could I change the layout of the entire website to the boxed layout at 960px including the demos?
Hi,
Yes, you can change the layout in Theme Options. Please go to Theme Options > Global > General > Grid width.
Best regards,
Muffin Group team
Hi. I have deregistered my theme as I would like to use it on another website. it still saying that is in use. Please assist.
Hi,
Please be so kind as to send us WordPress dashboard access privately thru the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Please do not forget to let us know in a message what this access is.
Best regards,
Muffin Group team
What if I’ve deleted the theme off that site? is there any other way to deregister it?
Yes, whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
hi there , can i know if i buy the regular lic can i use it more than one time in different sites and get updates ??
Hi,
according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.
This applies to all themes on Envato marketplace and not only Betheme.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
Best regards,
Muffin Group team
Hi, impossible to update betheme : pdating Theme Betheme (1/1) Downloading update from https://api.muffingroup.com/theme/download.php?code=b95348e5-ce5e-438f-a5ae-3c6d93306d82… Unpacking the update… Installing the latest version… Theme update failed. An error occurred while updating Betheme: The package could not be installed. The package contains no files. thx for help
Hi,
the error “The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send us access to your WP dashboard along with full purchase code that you have used for theme registration, so we can take a closer look.
Notice! Please do not forget to attach your license key in the message.
Best regards,
Muffin Group team
Hi, I deregister my local website and my preprod online website, I deleted betheme folder on both. I deregister the production website and when i want to register it again, it says : Purchase code already used. Please deregister purchase code and remove theme folder on: preprod.inspiringsportcapital.com
I’ve just send you a message with login credential. I send you another one with purchase code
Thanks. We will respond as soon as we check.
Hi, Like schischa, the thumbnails of offer slider thumbnail item doesn’t show anymore. I just send you an email for this, thank you
Hi,
we would be grateful if you can do not duplicate messages. We’ve received your private message and we will respond as soon as it would be possible of course.
Thank you for understanding.
Best regards,
Muffin Group team
Hi There. I recently tried to get in the new support forum. I was unable to reset my password. The site said it was sent, but it was not. Can anyone assist?
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
Hello, I can’t update the theme. I get a message error. Can you help?
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
The offer slider stopped working for me and isn’t showing any thumbnails anymore after an update: https://ridachip-foodguide.com
I have reuploaded the featured image, resaved the posts, etc. doesn’t help
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
Hello,
How can I change Display Order for Content, for a SPECIFIC page?
Kind regards, Schild Roth Agency
Hi,
this feature is available but globally for all pages and not the specified ones, sorry.
Best regards,
Muffin Group team
I bought this template specifically because it supports Elementor. But i see that the imported pages (Transport 3) cannot be updated using Elementor (or WP bakery, for that matter). Can this be solved, so that i can use Elementor for existing/imported pages?
Hi,
all pre-built websites built with Elementor can be found on https://themes.muffingroup.com/be/splash#websites (just select Elementor filter on the left hand side). Unfortunately, BeTransport3 is not ready yet for this builder.
Best regards,
Muffin Group team
Is the any options to add tik tok icon to the [icon-bar]
Hi,
the big update we are currently working on, would contain Font Awesome icons and it would be possible to use tik tok icon then.
Best regards,
Muffin Group team
Hello,
How can I change Display Order for Content, for a SPECIFIC page?
Kind regards, Ahmed Berberovic
Hi,
as you can see, there is no “Purchased” label next to your nickname what means that you did never bought any license of Betheme. If your client did, ask him to create an account on support forum so you can post there instead.
Thank you for understanding!
Best regards,
Muffin Group team
Hello,
The Image Gallery with Muffin Builder does not display first image in the gallery loop. This is the case with every gallery. How to fix it?
Best regards
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
How to add an icon next to the text in action button DOWNLOAD as in this demo? https://themes.muffingroup.com/be/erp2_el/
YOUR TEXT [icon type=”icon-lamp”] of course, this code works when we put it on the page, but unfortunately not in the place where we edit the action button.
If I use this code i class=”ICON-NAME” the icon displays in the right place but it corrupts the page because it appears several times in other places all over the page
Hey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Does this price include all the pre built websites? If yes, then how do we use it to build multiple sites on different sites? Thx
Hi,
yes, all pre-built websites are included into one, single theme.
However, according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.
This applies to all themes on Envato marketplace and not only Betheme.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
Best regards,
Muffin Group team
Hello there!! I need some help the theme has been working fantastic for me.
I´m using the Extra product option and it seems that the product page is cutting some part of the form and the images i see on desktop added by html are gone.
Thanks!!
imgen:
https://imgur.com/gfNwVtO
video:
https://streamable.com/1rsl6p
Hey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I send it now. Thanks!
let me know when i can check or enter again. 
Thank you, we will respond as soon as it would be possible.
hello guys! any news? can i continue working with other things?
2 days with now news. Thats not cool.
My college have responded on your message the same day (two days ago). If you did not received the response, please check your spam/junk boxes.
Thanks guys!! now i need access to that old mail. Sorry!!
I see the problem is there. I will see how to fix it. Thanks!!
No problem.
