1422 comments found.
Hi, Theia sticky sidebar doesn’t stick on my site nairametrics.com, but it sticks on the demo site. what could be the issue?
Hi ugodre,
Unfortunately, your support has expired. If you would like to continue to receive support, you will need to renew your support for this theme via the Downloads section of your Themeforest profile page.
Hi Team, I am planning to buy this theme, do you support Bootstrap?
Hi nischaltiwari,
The theme has not been tested with Boostrap, but you don’t need any page builders or platforms to set the theme up like the demo.
The theme has been working perfectly however, after sometime the theia posts are no longer working and it’s asking to renew the theia post license.
Hi Zreen,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Would be the Theme WordPress 5.7 ready?
Hi hutterunger,
Yes, the theme will certainly be 5.7 ready.
my site language is thailand how to change theme buttons like continue reading to my language
Hi plutone2021,
It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!
Hello.. Thank you for providing such an excellent theme on Envato. I’d like to ask a pre-sale questions.
1- Is it possible to get support from you to demostrate exact post publishing date on Homepage instead of ”..... year ago”
Please check the screenshot link, https://yadi.sk/i/tYFYSDVhdS4wxQ
2- Is it possible to get support from you to demostrate post publishing date with publising hour instead of “Published .. ego on …. ” format.
Please check the screenshot link, https://yadi.sk/i/5pmLpcDMffvHfw
Hi asurmeneli,
While these are not features of the theme, I can refer you to someone who can modify these things for you, for a fee.
Hi, I installed this purchased theme in localhost. When i register licence it’s show the error username not valid. please give solutions.
Hi surendravarma,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, I installed this purchased theme in localhost. When i register licence it’s show the error username not valid. please give solutions.
Hi surendravarma,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, will a dark theme with toggle button feature be added in the future?
Hi imnvs,
There are no immediate plans to include it in an update, but it’s possible I may include it at some point.
Where can I change the short description of the film under the title?
https://ibb.co/0tGqdBkHi lukasw4,
It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!
I use Envanto Elements for my clients.
Hi lukasw4,
You will need to purchase the full license from Themeforest if you would like support for this theme.
The AMP version is not working properly. The post is not showing the content.
Hi vyommanikya,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Is there a knowledgbase for this theme please? I can’t find any details on how to import demo content.
Hi signaturemarketing,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I’ve just sent a support request, please check and advise. I realise that you have 2 theme named Zox and I purchased the wrong one, that’s why I couldn’t see the dummy content I was looking for.
Hi signaturemarketing,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
There is a new version of the Theia Post Slider but we are not able to update as the licence is expired! Can you advise please?
Hi fernandezzantos,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Is there any way to set the post type as “link”, so that the post page opens a url associated with the link?
Hi C-Y-B-E-R,
I’m not exactly sure what you mean, but that does not sound like it is within the features of the theme and is something you would need to modify on your own.
Also, if you would like to continue to receive support, you will need to renew your support for this theme via the Downloads section of your Themeforest profile page.
Hi, I would like to suggest ‘Zoxpress entertainment 2’ columns at Zox News theme.
Hi lyhhss,
Unfortunately, there are no plans to include that layout in this theme.
i would like to know if this theme is compatible with elementor… im needing this information quikly…
Hi adminhispanos,
Unfortunately, this theme has not been officially tested with Elementor, so I cannot guarantee that it is 100% compatible.
I noticed there’s incompatibility issues with ZoxPress and the latest version of Wordpress 5.6 particularly the jQuery Migrate. The Social Media buttons at the bottom stopped working when scrolling in mobile. ¿Cuándo lo solucionarán?
Hi oscarflorescoach,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, How can I make only a part of sidebar to be sticky? I mean i want to make only one section of sidebar to be sticky while the other should be scrolled up as we move down the page. Kindly guide me here in the comment – http://wealthycelebrity.com
Hi uetian78,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, how do I setup my website exactly like in your Demo? I have made the import but there are no pics and the layout is different
Hi virgilflorea,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I am so disappointed in MVP team that nobody thought it wise to respond to my issues via the theme support center for days now. Why is your support response so slow? My support ticket number: #13878, I need your assistance urgently.
Hi DigitalRatel,
You submitted that ticket yesterday at 5:43am local time and I answered it 5 hours later at 10:47am. And you have yet to respond back since I responded. Please log into the Support Center in order to view the ticket.
I just saw that your e-mail went to promotions. That was why i didn’t see it.
Ok, no problem!
Please i have replied your mail, i need help to better use your theme. Thank you.
Hi DigitalRatel,
Please log into the Support Center and reply directly to the ticket. I just answered all open tickets as of a couple minutes ago, and if you did not hear back from me, that means I did not receive your reply. You can guarantee that the message went through by logging in directly to the Support Center.
Please i have replied your support e-mail, kindly reply my mail urgently. Thank you.
Hi DigitalRatel,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
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