Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28310 comments found.

Hello, is it possible that i do not send users emails from my website to create their own password, instead keep using only their login with social profile?

Reason is i am blocking any access to mysite.com/wp-admin

When the email is fired to user it sends this link to login.

Hi,

It’s related to WordPress and WooCommerce, not Flatsome.

Hi i am also having a problem with the UX builder, First of all some pages on the url say page not found and when trying to edit the pages using ux builder it keeps loading and doeasnt finish loading. Please see the attached screenshot. https://imgur.com/ntmvdED

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi there, would I be able to do the following with this theme on checkout? I would like the user to be able to select the ORDER FREQUENCY From Default selection of JUST ONCE to DELIVERY Selection of ‘Every Week’, ‘Every Two Weeks’, ‘Every Four Weeks’. Could this be done? Many thanks

Hi,

Your question is related to WooCommerce, not Flatsome. You’ll need a 3rd party plugin. Flatsome is compatible with all official WooCommerce extensions.

Hi, I am having issues with google maps, I have generated the api and still gives an error please see the attached screenshot, I have went through all the documents for google maps posted here on the forum and i have consulted external sources it just doesn’t work, Please help. https://imgur.com/a/AFKUzEd thanks and please don’t send me here because i have been there and i have done it correctly https://docs.uxthemes.com/article/200-google-maps-api

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

where can i help to compleet Flatsome languages translation?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi, our site domain will be replaced soon. Could you please allow my actual license for the new domain when it will be install so we don’t have to purchase a license again fot this website. Our support is finished. Could you please still help for this license part. Thanks

Hi,

Your ticket #131165 has been answered. Please check your inbox and also the spam folder.

Hi guys, I’ve added some custom Javascript code and it works fine on all pages except the homepage, any idea why? I understand my support has expired but if this is a bug I’d be super grateful for some help.

Thanks a lot

Thanks for your reply, that’s exactly what I’ve done and it’s working on every page except the homepage. It’s a script to play videos on hover, it’s working perfectly but having no effect on the homepage..

<script> window.onload = function() { const vids = document.getElementsByName(`hover`) for (let i = 0; i < vids.length; i++) { vids[i].addEventListener( `mouseover`, function(e) { vids[i].play() }) vids[i].addEventListener( `mouseout`, function(e) { vids[i].pause() }) } } </script>

Grateful for any advice

Managed to get it working by adding the script to ‘Body scripts – bottom’, strangely all of the other options had no effect on the homepage (but all other pages worked). Thanks.

Hi,

Thanks for letting us know you’ve found the solution :)

hi, is that possible to create a menu like the link im sending u? thank u

https://www.vechro.gr

I want to have only 3 items in my menu and the other choices if someone press the menu button, exactly like the demo

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

cant u answer me here about this one? i dont see the reason to create a ticket?

This is not our support platform, it’s just a comment area. Please submit a support ticket to get help from our Help Desk.

hi. very fast and good theme. but have empty cart bug. have your demo problem. look. https://prnt.sc/zijxlz

Hi,

The mini cart works fine on the demo site.

https://prnt.sc/zkfghk

The screenshot I shared was taken from our demo site. Please try again with another browser.

Good day I would like to create Arabic store front please send the steps

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi, is there a way to place Out of Stock products at the end of list in Category View/Catalogue view??

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Flatsome is very poor documented. you can look at their website and the documentation is so poor. I never seen something like this poor especially with them having over quarter million sales on themeforest. the support response time is 2 days and above. They use GIF animated pictures to explain. Thus if you miss something you have to wait for the whole animation to see it again. less than 10 videos in for “how to” very disappointed

I am using wp multisite environment. WordPress gives me critical error just for your theme. I have 5 sites, and all other themes are working separately fine on each domain when I try to activate your flatsome theme. I got the error message. I have also tried to reach you by contacting support section but never response.

I’ve informed our Help Desk. You’ll get an answer shortly.

your helpdesk not responding me after 3 days

after this update now theme working fine on multisite.

Hello!

Why would you set all the first letters in capital in the blog post title? This is not OK for most of the languages. How can I fix this?

I submitted a ticket support but you closed it. Can you please let me know how to fix this? I just want to use the title as I set it in the title box in wordpress backend.

Thank you!

Hi,

Flatsome doesn’t capitalize the entry titles. There is a custom CSS code that causes the problem. Please find and remove it.

.entry-title {
text-transform: capitalize;
}

Sorry, I ment for pages. The page title is always capitalzed, can it only be as I define it in the title, Some are capital other no. thanks

guys your documentation is so pooooooor

Hi!

Why don’t Flatsome show the primary category in the product box? It shows the parent category, but not the one i’ve made primary?

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

How can you but read more button or a link in the short description to the full description ??

Hi,

Can you submit a support ticket here?

Hi team, the price low to high sort by doesn’t seem to work accurately. Please help.

Hi,

Those sorting options belong to WooCommerce, not Flatsome. Please check the same option with the official WooCommerce theme “Storefront”.

hey Flatsome team i want to change the Sale Bubble Style to be displaying only in new product not in all product thank you

Hi,

Can you submit a support ticket here?

he i want to Remove the Sale Bubble Style from all the product thank you

I sent a support ticket a number of days ago, no response. Are you guys available? I need to know how to adjust the sticky side bar positioning so it doesn’t block the sliding widgets. Thanks

Hi,

Our response time is about 2 business days. Sorry for the delay. I’ve informed our Help Desk about the urgency. You’ll get an answer ASAP.

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