16513 comments found.
Hey Guys, Quik Question, i´m getting a Major Display issue in my blog section. (Type: Warning: file_get_contents)
My first idea would be to install some of the recommended plug-ins. Which ones would you say are absolutely mandatory?
Also, which is the current Jupiter Version (cant seem to find it).
Thank you in advance.
Hi and thanks for reaching out to us 
What Jupiter theme are you using: Jupiter X or Jupiter 6? It’s better to investigate this error. Could you create a support ticket https://themes.artbees.net/docs/the-new-support-platform/ and provide WP Dashboard, FTP credentials? Also provide the page URL where the error is visible. Thank you.
Thanks for your reply. We are using Jupiter X. Where would i find my login credentials for Artbees if i lost them?...
Hello,
You can reset the password at https://themes.artbees.net/login/ https://prnt.sc/106a54z if you remember what email address you used for registration.
Website: https://ornelladambrosio.it
Hi and thanks for reaching out to us
.woocommerce table.shop_table_responsive tr, .woocommerce-page table.shop_table_responsive tr {
display: grid !important;
}
Check if it’s added in Customizer > Additional CSS and remove it. If it’s supposed to be applied for mobile only, edit the code to this:
@media (max-width: 768px){
.woocommerce table.shop_table_responsive tr, .woocommerce-page table.shop_table_responsive tr {
display: grid !important;
}}
Thank you.
Wow. Very fast! Thanks to your intervention I have finally solved the problem. Thanks so much
You’re most welcome
Is it safe to update to WordPress 5.6.2?
Hi and thanks for reaching out to us
Currently no issues were detected with this new version. So you can update, but don’t forget to create the site backup before.
Hi, may i know when you guys will upload the latest version to envato?
Hi and thanks for reaching out to us
A new big update is waiting for release and soon it will be available, approximately in a week or so. Thank you for understanding.
Hello, if i create a grid listing for a custom post type using JetEngine, is it possible to style it as one of Jupiter Portfolio grid? How would this work?
Hi and thanks for reaching out to us
You can style settings in the Listing Grid element, but if some settings are missing, we can try with css code. Please create a support topic https://themes.artbees.net/docs/the-new-support-platform/ and provide the detailed information what you want to achieve. Also share wp-admin panel credentials. Thank you.
Hi, It would be nice to have the remaining Jet plugins added to the bundle. Thanks.
Hi and thanks for reaching out to us
We’ll take this into account. I’ll forward your suggestion to the developers for discussion. Thank you.
Can you reset licence?
Hi and thanks for reaching out to us
You can revoke the license yourself. Please check this article https://themes.artbees.net/docs/revoking-api-key/ .
Hi, is it the hotel templates includes coupons for booking form?
Hi and thanks for reaching out to us
No, the coupons are not included. You need to create them yourself with Woocommerce. https://docs.woocommerce.com/document/coupon-management/
Something in the theme keeps breaking the dashboard:
Fatal error: Uncaught ValueError: Unknown format specifier ”<” in H:\root\home\[mysite]\wp-content\themes\jupiterx\lib\admin\assets.php:59 Stack trace: #0 H:\root\home\[mysite]\wp-content\themes\jupiterx\lib\admin\assets.php(59): sprintf() #1 H:\root\home\[mysite]\wp-includes\class-wp-hook.php(287): jupiterx_enqueue_admin_scripts() #2 H:\root\home\[mysite]\wp-includes\class-wp-hook.php(311): WP_Hook->apply_filters() #3 H:\root\home\[mysite]\wp-includes\plugin.php(484): WP_Hook->do_action() #4 H:\root\home\[mysite]\wp-admin\admin-header.php(102): do_action() #5 H:\root\home\[mysite]\wp-admin\themes.php(244): require_once(‘H:\\root\\home\\[mysite]’) #6 {main} thrown in H:\root\home\[mysite]\wp-content\themes\jupiterx\lib\admin\assets.php on line 59
Hi and thanks for reaching out to us
What PHP version are you using? Please create a support topic https://themes.artbees.net/docs/the-new-support-platform/ and provide FTP, WP Dashboard credentials to investigate the issue.
When I click on the “Public Safety”, it brings me back to the project page with the sortable item “ALL” instead of “Public Safety”. do you have any ideas on how to fix this?
https://www.bruntonarchitects.com/Projects/mayer-fire-station-on-the-drawing-board-mn/Hi and thanks for reaching out to us
Please create a support topic https://themes.artbees.net/docs/the-new-support-platform/ and provide WP Dashboard credentials for checking. Thank you.
hello I need to implement a voting system that is complete, in Jupiter X, which plugin do you recommend …? Thanks a lot!
Hi and thanks for reaching out to us
We didn’t test such plugins, so can’t guarantee their full compatibility, but you can try these ones: https://wordpress.org/plugins/epoll-wp-voting/ or https://wordpress.org/plugins/polls-widget/ . Thank you.
Thanks a lot…!!
You’re welcome
Hi, is it possible to customize a part of the theme according to the wordpress role (example: premuim wooCommerce customer)? Regards
Hi and thanks for reaching out to us
What do you mean “customize a part of the theme”? Do you mean to allow customers with some roles to edit the pages? Could you please clarify? Thank you.
HI, Thank you for your answer
1/ Thank you for your answer For example, changing the colour of the page, the product presentation, the product list or any other element but without any further development?
2/ Do you have a table or page to explain the difference between Jupiter and Jupiter X?
regards
Hello,
1. It’s possible to re-style the theme as it provides Elementor editor where you can do all changes easily and also modify the settings in Customizer.
2. The main difference between these themes is page builder: Jupiter uses WPBakery Page Builder and Jupiter X uses Elementor. Also all settings are set in Customizer in Jupiter X, unlike Jupiter where theme settings can be configured in Theme Options. Please refer to this article: https://themes.artbees.net/docs/changes-made-to-jupiter-x/ .
Hi
I see WP Bakery is also included so can this be used instead of Elelmentor?
Thanks
Hi and thanks for reaching out to us
Yes, you can use it in Jupiter X, but if you want to create custom headers/footers, you’ll have to activate Elementor too as Jupiter X has Elementor as the main page builder. WPBakery is included there mostly for the customers who upgrade from Jupiter 6 to Jupiter X and don’t want to lose their content in WPBakery editor.
If you prefer to use WPBakery, I recommend you to install Jupiter 6 instead of Jupiter X as WPBakery is the main page builder in the Jupiter 6 theme. This archive is also included in the ThemeForest package: https://themes.artbees.net/docs/how-to-download-jupiter-v6-files/
Hello, I’m trying to update my theme from v 6.1.4 to 6.8, but I get this error and my site crashes:
Fatal error: Cannot declare class Mk_Static_Files, because the name is already in use in /home/customer/www/mysite.com/public_html/wp-content/themes/jupiter/jupiter/framework/functions/dynamic-styles.php on line 25.
How can I proceed to solve this issue?
Thanks in advance.
Hi and thanks for reaching out to us
How to get Jupiter 6 archive, read here: https://themes.artbees.net/docs/how-to-download-jupiter-v6-files/
Then install Jupiter Donut and Jupiter Core plugins via Jupiter > Control Panel > Required Plugins. Then activate WPBakery plugin and update it via Jupiter > Control Panel > Required Plugins. Regards.
I changed the “portfolio” slug succesfully thanks to your guide. But the “Portfolio” in breadcrumbs is still labelled as Portfolio and not the new name…
Hi and thanks for reaching out to us
add_filter( 'register_post_type_args', 'wpse247328_register_post_type_args', 10, 2 );
function wpse247328_register_post_type_args( $args, $post_type ) {
if ( 'portfolio' === $post_type ) {
$args['rewrite']['slug'] = 'new_slug';
$args['labels']['name'] = 'New_name';
}
return $args;
}
Replace “new_slug” with your slug, and “New_name” with the name in the breadcrumbs. Then re-save permalink settings. Regards.
beautiful, thanks for your help <3
You’re welcome
Hi, is this theme compatible with Rank Math?
Hi and thanks for reaching out to us
Yes, it’s compatible. Our developer tested it and didn’t find any issues. Thank you.
Hello, how can i create a menu/filter like the one in this page: https://jupiterx.artbees.net/jupiter-x-templates/?category=blog-magazine
Hi and thanks for reaching out to us
That filter was made specially for Artbees templates. It can’t be re-created in Jupiter X. Please take our apologies.
Hi, I recently purchased Jupiter X GPL on gplvault.com
But we noticed that the demos are not provided with the GPL. I am referring to this demo https://jupiterx.artbees.net/adamanthea/ Is it possible someone to use this demo template with the GPL ?
Thank you so much for your help and work.
Hi and thanks for reaching out to us
Did you register the theme? To get all demos, you need to use Pro version of the theme: https://themes.artbees.net/docs/jupiter-x-pro/ . Be sure to register it with your license https://themes.artbees.net/docs/registering-the-jupiter-x-theme/ .
hi, i bought this theme while few months back, but am having issues installing it now. I am getting the following error:
When seeking help with this issue, you may be asked for some of the following information: WordPress version 5.6.1 Current theme: JupiterX (version 1.21.0) Current plugin: (version ) PHP version 8.0.1
Error Details
An error of type E_ERROR was caused in line 59 of the file /home/mysite/public_html/wp-content/themes/jupiterx/lib/admin/assets.php. Error message: Uncaught ValueError: Unknown format specifier “
i need immediate help.
Hi and thanks for reaching out to us
The theme is not compatible with PHP 8 version yet. It will be fixed in the next theme update. Now please ask your hosting provider support to downgrade PHP version 7.3 or 7.4, then install the theme. Thank you.
when is the next theme update?
Hello,
The update will be produced approximately in a week. Thank you.
can we now use php 8? Can you provide me with the version that is compatible with php 8 so i can upload and use?
Hello,
The theme version 1.25.1 is compatible with PHP 8. You can update it. Regards.
Thanks, it works now, but i am missing templates. I don’t why. I don’t have access to all the templates as advertised.
Hello,
Are you getting any errors? Can you show a screenshot? It’s better if you create a support topic https://themes.artbees.net/docs/the-new-support-platform/ to check the issue. Thank you.
Hey there! Hope you all doing well. I am trying to export my parent theme’s data, but after pressing “export”, the data file is never downloaded. Any help?
Hi and thanks for reaching out to us
Please create a support topic https://themes.artbees.net/docs/the-new-support-platform/ and provide WP Dashboard, FTP credentials for investigation. Thank you.
