6345 comments found.
Hi, I’m trying to use Variation Swatches Pro (by GetWoo Plugins) with Impreza. It works perfectly, but I’m using the Impreza category filter and after using that, the swatches don’t work. The plugin developer have said they need to know which trigger you’re using and gave me this link to explain what they need to make sure the plugin is fully compatible: https://codex.wordpress.org/AJAX_in_Plugins#The_post-load_JavaScript_Event
Please could you confirm which trigger you use once the category filter has loaded the content?
Thank you!
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ so they could provide a solution for you.
Thanks in advance!
Hehe thank you! I don’t have support anymore, so it won’t let me submit the ticket. Would you be able to run it by them please as I’m sure the plug-in would then be compatible with Impreza! Thank you very much!
Hello,
The Grid Filter doesn’t generate such events at the moment. But your developer can add a global event listener for AJAX events and based on this listener run their scripts.
Let us know if you have further questions!
I just switched to Impreza 7.13. Now I’m confronted with a non-vaild “Ultimate Addons for WPBakery Page Builder”-licence. How do I get it work?
Hello,
Go to the plugins list and completely delete the Ultimate Addons, then manually install the latest version https://help.us-themes.com/impreza/installation/addons/#2-manual-installation Once updated, go to Theme Options > Advanced and turn OFF the “Disable jQuery migrate script”. Please note Ultimate Addons doesn’t require any license, take a look at this reply for details: https://help.us-themes.com/impreza/faq/#q9
Let’s know if you have further questions!
Impreza 5.3.1 doesn’t work with WP 5.6.1 (de). Some items aren’t shown in the Frontend and I can’t access the editing section of Impreza in the Backend. PHP 7.2. is OK, but 7.3. gives trouble to the site. I see, that Impreza 7.13 is the latest version. Though in WP there is no Update-Information for the Theme. Do I have to install again?
Hello,
This issue was fixed a long ago. Please update Impreza to its latest version 7.13 https://help.us-themes.com/impreza/installation/updates/ Don’t forget to make a backup before updating to be safe.
Let us know if you have further questions
Hello,
Did you translate your media? If not, please see this: https://wpml.org/documentation/getting-started-guide/media-translation/
Let us know if it helped!
Hello,
Please take a closer look at the article we shared previously, it describes how to translate all the items. You need to click the “Start” button.
That’s it.
Amazing work
Hello. Sorry for my english. I have a little problem with last version. With the old versions when I place this (fa fa-home) in the Title field of the navigation of my home menu I had the icon that displayed like this: https://fontawesome.com/v4.7.0 / icon / home but for some time I have nothing more just a small rectangle which seems to indicate that something is missing. Thank you
Hello,
Use Fontawesome 5 syntax, not 4. For example, fas instead of fa, please see this: https://fontawesome.com/icons/home?style=solid
Let us know if you have further questions!
Hello,
I have 3 licenses for your product and overall think that it is great!
However, you have a bug with social icons (i.e. “w-socials-list” ) not displaying properly when Optimize JS and CSS size is selected (even with Social Links and Sharing buttons css enabled).
Since I have 3 licenses and have extended my support in the past, I believe contacting you here about this small issue is fair.
Hello,
Please provide us with a relevant URL so we could take a look. You can use this form to send it privately: https://themeforest.net/user/upsolution#contact
Thanks!
Hi Sir, I am facing some issue. can you please tell me is there any option in theme. I want to change my website English to Urdu with RTL support. But not want to change wp-admin dashboard English language. I want front-end in Urdu with RTL support and wp-admin in English. How can I do that? Please tell me if there is any option.
Hello,
Unfortunately, WordPress doesn’t provide this feature out of the box and Impreza doesn’t affect WordPress core in this manner. Try using 3rd party solutions, usually there are plugins almost for everything. Or you can hire a separate developer to implement this feature for you.
Let us know if you have further questions!
is it possible to download very old versions? for example 4.3?
Hello,
Unfortunately, old versions aren’t available. Please note that it isn’t safe to use outdated software. What’s the goal of using such an outdated theme?
I would need to upgrade from version 3.3.2 to the most current … and I don’t trust that it will work.
Hello,
Please try this approach: https://help.us-themes.com/impreza/tickets/39663/#reply-168313
Let us know how it goes!
Hi,
Your ‘Test Drive’ site doesn’t work. Completed the details and the server returns an empty response. http://themetest.net/impreza/
Regards
Hello,
There was a server-side problem, please check again it should be working now.
How do I remove the page title on the blog page. I cant find a section to hide the page tile. I have this massive page title “Blog” then all my posts below that.
Hello,
Go to Impreza > Theme Options > Pages Layout and make sure that you didn’t apply Titlebar to all pages.
Let us know if it helped!
Hi, I cant find title bar in latest impreza version, all my pages have page titles, I want it removed.
Hello,
Please provide your website credentials via this form (URL, admin username, and password) so I could take a look https://themeforest.net/user/upsolution#contact
Thanks!
Hi, we are thinking about translating our website to Chinese. Baidu doesn’t read Javascript but only html elements. Can we still use Impreza for our Chinese website or are there a lot of Javascript elements?
Hello,
Translations aren’t related to JavaScript so you can easily translate your website to any language, please take a look at this guide: https://help.us-themes.com/impreza/translation/translating/
Let us know if you have further questions!
Hi Your theme is really beautiful. But I have a problem. Cover images of the content on the home page appear blurry But there is no such problem in categories. I can’t solve the problem somehow
Hello,
We already answered your question here: https://help.us-themes.com/impreza/tickets/47891/
Hi, This site is not displaying correctly unless I’m logged in as admin https://www.rhodesluxuryvilla.com ?
Hello,
Go to Theme Options > Advanced, turn OFF the “Disable jQuery migrate script”, clear all cache and check again.
Let us know if it helped!
It did, all is now well, thanks
ELEMENTOR SUPPORT PLEASE!!!
I wonder why it is not compatible with Elementor. Don’t you think that if you take 10 days and adapt, you will succeed?
I hate Visual and you don’t care about the customer.
Hey,
We’ll consider supporting Elementor soon.
Until when does the discount campaign continue?
Hello,
Until the 7th of February.
Hello. I have a small question before I want to buy this theme. Is it possible to put the navigation on the right side at the demo “Digital Artist”? I can’t find anything in the admin demo. Thanks and have a nice day 
Hello,
Unfortunately, there is no such feature available out of the box. But you can hire a separate developer to customize the layout for you.
Let us know if you have further questions!
I have a huge issue when showing the products via categories in Grid Settings.
Grid -> General -> Show Items of selected Product categories: Then selecting the 1 category that I want to show products in and then chose Order -> Sales option. All kind of products are showing inside that category.
There should really be more obvious to show exactly the products inside the selected category, even if it has sub-categories. Could be really good to have some sort of control of what product content to show here. Not much option unfortunately. Or even some way to exclude sub-categories.
Screenshot: https://prnt.sc/y2wwep
Hello,
It’s the way WordPress taxonomies work. But you can create a new ticket as Feature Request, and if it will receive many voices from other clients, we’ll consider implementing this feature in one of the next updates.
Hi there, I recently purchased this theme and can honestly say it’s one of the best I’ve used thus far. Just one issue, when looking at my website on mobile devices, it’s perfect on Android/Chrome, but when viewing it on iPhone, the logo, for one, is completely oversized. Does anyone know if and how that can be fixed? You can test it here: https://pro.immoafrica.net
Hi there, correction, this is a new bug that’s not only specific to iOS, but any device or screen. The moment the screen width falls below 902 pixels, the responsive logo is displayed (hence why it’s too big). How can this be resolved?
Hello,
Go to Impreza > Headers, open your header in Header Builder, open Image element settings and make sure that you set all heights properly, take a look at this screenshot: https://prnt.sc/y0mx1b if so, go to the Design tab and make sure that you didn’t add any custom sizes there.
Let us know if it helped!
Hey guys, thanks a mil, it worked 100%. This theme is bloody amazing, keep up the good work. Cheers, J.
