70 comments found.
Good morning, the license has been deactivated.the message I get is the following:Our theme license system has been changed, Please active again your theme license. I’ve tried but it won’t let me
Please clear your browser cache and follow this way hope it will solve https://smartdatasoft.com/docs/brator-auto-parts-woocommerce-wordpress-theme/new-license-system-in-theme/how-to-activate-your-license/
it only gives me the option to remove the license, not to renew it.
You can activated again, licence renew is not possible. Same licence you need to deactivate and then activated to update plugin Thank you
Unable to update the theme, it tells me that the update package is not available.
Hi
Would you please make sure if you are using the correct package to update the theme. The package should be named as “childit.zip”
Thank you, SmartDataSoft Team
I update the theme with the envato Market plugin
What are the changes in the latest version? There are no details in the changelog and hence want to know.
We implement new licence system to manage better licence in client own hand and auto update easily
Hello, can you please help me how can I edit the left images in the widget https://prnt.sc/fmoyDSGEm1Uf
Even though I’ve set post_max_size to 50MB I still can’t upload demo content
Hi, I tried to update Childit Core, but it came up with error “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature” . So I deactivate the licence and tried to reactivate it again to see if it helps, but it says “This licence active in Another Site”, please help.
Hi, when I try to reactivate it says “This licence active in Another Site”
Hi
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in details.
Would you please open your ticket and give us the license code to check as I can’t seem to find any site registered with your username in our database.
Click Here To Create Support Ticket on SmartDataSoft
Thank you, SmartDataSoft Team
Hi, please help… At first I used the license to work on localhost, but when I use the license on the main domain it displays the message “This license is active in Another Site”, and when I turn off the license on localhost it still can’t, both (my localhost & my domain) show the message “This license active in Another Sites”
Hello, I have remove the licence . Please check again. Thank you
Thank you… I want to ask again about how to display Contact on Quick Link? I’ve tried in Quick Link Settings, but still can’t display contacts..
Please open ticket in our support system our technical team will help you
Hi, does this theme have a shop page?
Sorry it is not ecommerce theme.
why is woocommerce listed as one of the theme features?
I am extremely sorry, this is a mistake from our designer on banner. I just notice. Will change it. In our product description and right site compatible woo is not listed. Thank you
Compré el tema hace casi un año. He tenido que desactivar y activar la licencia por un problema que me estaba dando uno de los formularios y ahora dice que la licencia está activa en otro sitio y no se activa.
Please check i have remove that Thank you
Si!!! Ya está activa de nuevo. Mil gracias!!!!
¿Qué día de prefieres?
[checkbox checkbox-779 use_label_element “lunes” “martes” “miércoles” “jueves” “viernes” “sábado”] [text text-145 class:choose-data class:datetimepicker placeholder “Fecha deseada”] [submit “Enviar”]<svg xmlns=”http://www.w3.org/2000/svg” width=”9” height=”9” viewBox=”0 0 9 9” fill=”none”><path d=”M0.505883 5.20577L0.491834 5.2027L6.51423 5.2027L4.62101 7.10009C4.5283 7.19272 4.47745 7.31821 4.47745 7.44992C4.47745 7.58162 4.5283 7.70623 4.62101 7.79909L4.91559 8.09382C5.00823 8.18645 5.13166 8.23767 5.2633 8.23767C5.39501 8.23767 5.51852 8.18682 5.61115 8.09418L8.85649 4.84913C8.94949 4.75613 9.00035 4.63226 8.99998 4.50048C9.00035 4.36796 8.94949 4.24401 8.85649 4.15116L5.61115 0.905818C5.51852 0.813257 5.39508 0.76233 5.2633 0.76233C5.13166 0.76233 5.00823 0.813331 4.91559 0.905818L4.62101 1.20055C4.5283 1.29304 4.47745 1.41655 4.47745 1.54826C4.47745 1.67989 4.5283 1.79689 4.62101 1.88945L6.53559 3.79745L0.499152 3.79745C0.227908 3.79745 -1.94412e-05 4.03123 -1.94175e-05 4.30233L-1.93811e-05 4.71918C-1.93574e-05 4.99028 0.23464 5.20577 0.505883 5.20577Z”/></svg>Please open ticket in our support system by extended your support pack our technical team will help you. For technical help you need to open ticket in https://support.smartdatasoft.com
Thank you
Hello I have an error while updating the Childit core plugin since version 1.4: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. How can I solve that problem? Thanks
Please follow our documentation you will find solution how to resolve this issue
Sorry, I already read all documentation pages and can’t find it. Could you please send me the link?
Ok found it, in another theme documentation. I just deactivated and reactivated my license and it worked.
Dear, I like your theme very much. But I would like to make some modifications and I´m not sure if it is possible to make without touching the code too much..
On the homepage of ChildIt theme there is circle info (Curriculum Elements) I was wondering if that Circle info is a widget and is it “easy” to modify? In my case is it possible to make the circles bigger, is it possible to add a different link to each circle (Literacy, Gardening, Sport..) and also that each circle has different color.
Also, on a page “Testimonials – Comments from parents” when someone is leaving review does it appear immediately on that page as a new comment.
These questions are crucial for me before buying a theme. Thank you in advance.
Hi, Thank you for your inquiries. The circle is not a widget it is an elementor element. The circle can be bigger by the use of custom css and the link adding is not possible right now but if you want we can add this option for you if buy it.
And on the page testimonials if someone leaves a review you have to manually add the review to that page.
Thank you, SmartDataSoft Team
Thank you for your quick response. That would work for me.
Now the only thing I need to figure out that part with testimonials. As I thought (on the ChildIt theme) that it works like some guestbook. The thing is that I need a page with the option that people are able to propose ideas or make some comments and that appears immediately on a page. But separately from blog. Not sure if there´s any plugin for something like that.
Hello, You can use many WordPress free plugin for comment https://wordpress.org/plugins/gwolle-gb/ or other. In our theme we made this from admin insert using elementor. Thank you
Thank you again for this explanation. Let me research it and I will let you know.
Hello, Im interested in purchasing this theme, however after reading some of the comments at hand I’m a little hesitant. Has your company addressed these issues with the latest update to the theme? Also when will the next update take place? Thank You.
Hello, different customer has differ need. You can check our customers ratting what they got after purchase our theme. We fixed item time to time and optimize what customer suggest. We provide what we show.but we do not provide customization support. You will got what we provide in demos.
Thank you
Hello, love the theme! I have a couple questions:
1) Is there a way to “turn off” some of the custom post types if we don’t want to use them? (i.e. Programs, Testimonials, Galleries & Staffs)
2) Is there a way to change the color or customize the pre-loader?
Thank you.
I bought theme but how do I configure the newsletter settings?
Hi, I have replied in your ticket in details about your inquiry. Please follow up the ticket you have created. Thank you.
Hi there,
Can I change the layout, color, font, widgets and etc in elementor?
Hello, You can change color and content of our element and created your own layout but , you are not able to change our design block.
Thank you
so it is possible to change the background color of the block and images too right?
The background block color change is possible if that is not image. Thank you
Today I received an email with the info that there is an update for the theme. How do I install the update? THX for your help
You can follow this faq https://smartdatasoft.com/docs/hanta-woocommerce-theme/knowledge-base/how-do-i-update-my-themeforest-theme/
Thank you
Is there somewhere I can find the dimension sizes for images and blog features images for theme? I am trying to make sure everything is sized correctly. Thank you!
Please open ticket in https://support.smartdatasoft.com our team will help you. Or you can inspect our site block image using chrome developer extension
Thank you
hello,
I at first, I activated the template in localhost (On my own computer). The reason for this was to make faster changes offline.
Now I can not activate the template in the main domain (online) and it gives this message: “This licence active in Another Site”
I did not enable the template in any other domain, As I said, it was only localhost (with xampp), I was on a thick computer offline
Hello, you can deactivate from localhost then you can activate that in live site. It will work Thank you
Hi
Please try activating now
Thank you
SmartDataSoft Team
Hi how can in delete in footer, the Twitter social link:
In “childit options”->Footer settings-> in i leave emty “twitter link” i see the twitter icon with no link in the footer…i need to delete the icon.
Can you help me please?
Please open ticket in https://support.smartdatasoft.com our team will help you. Thank you
ous support rtl
Hello, can I integrate any LMS in your template? Lifter lms for example? Need to extend your template with online courses for parents. Thx
If your plugins has native style then it will no problem in our theme to work. We have not perticular template style for that plugins. Thank you
