28320 comments found.
I plan to use a 3rd party implementation for side cart. Is it possible to disable/hide theme’s default?
Hi,
If you change the Cart Style to Link in Flatsome>Theme Options>Header>Cart and remove the Cart element from the header via Header Builder, it should work.
Hello,
Following the update of the theme on your last version I find myself with rellated products at the level that is not displayed all !! See here: https://www.votrepotager.fr/produit/bulots/
Do you have an idea?
Hi,
Related products are generated by WooCommerce. Did you try to clear the cache?
I solved the problem thank you
Custom Css and Javascript now working on this themes, also the custom RTL on the root folder.
Hi,
Can you submit a support ticket here?
Hi there,
Is it possible (and how) to edit “bradcrumb/header” area in woocommerce (screenshot: https://prnt.sc/10fhvkn) using UX blocks and without using settings in ThemeOptions > WooCommerce > Product Catalog?
Thanks in advance.
Hi,
Can you submit a support ticket here?
Hi is there any option to change the style of: “of stock” like a red text and banner in the bottom of the picture. Thanks
Actually no worry will edit the css style:
.box-image .out-of-stock-label {
color: #333;
font-weight: bold;
text-transform: uppercase;
position: absolute;
top: 40%;
left: 0;
right: 0;
background: #fff;
padding: 20px 0;
background: rgba(255,255,255,0.9);
text-align: center;
opacity: .9;
}
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
I have a slight issue with one of my Flatsome installs, when logged out the main menu is perfect, as soon as I login the “home” page on the menu is shifted over to the right and a hidden link to my hosting site has somehow appeared on the menu, I have no idea how this has happened and can’t find any problems on the appearance>menu section, help is appreciated! Screenshots attached below! Logged Out: http://prntscr.com/10fcfxb
Logged In: http://prntscr.com/10fcg9z
The “blank” space is actually a hidden link and if clicked takes you to my own website. The screenshots are from a completely different unrelated clients site.
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hello when I try to change countdown texts, then I just delete it then type my language will be like the screenshot. Can you help me remove “s”??
Screenshot: https://imgur.com/NaC4bBf
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi, how can I find complete tutorial video of FLATSOME theme??
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
hi, i need complete toturial link or videos regarding FLATSOME THEME
still waiting for your reply on tutorial subject
My UX builder are not working on my website , please help me
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
I already open 2 tickets but didnt get any response
Tickets are answered in 2 business days as you can see at the top of the Support tab. You’ll get an answer shortly.
24 hour already passed
Thanx.
Hi,
Please try the CSS below.
body.home .product .product-small.box {
border: 1px solid #ffcfc5;
}
What’s the URL?
Try this one:
body.home .product .product-small.box {
border: 1px solid #c9c9c9;
padding: 8px;
}
Thanks. looks nice. I can apply this to the store page, right?
Hello
I have updated my wordpress to 5.6.2 and then i have noticed that the customize is not working, so i can’t edit the theme or add link in footer or header !
how can i fix this problem please ?
thank you
Hi,
Can you submit a support ticket here?
well, i think you don’t want to give just a small tips in your comment to do this, you just want us to renew the support, and that’s bad in service !!!
because i’m asking you what to do and not asking you to login and to fix the problem !
Contact form 7 latest version 5.4 not working properly on Flatsome theme latest version. If you click send button it send the message but the loading spinner is loading infinity in the text area section. If swithed to any other theme all working. Please confirm that the fault in flatsome theme? Thank you
Hi,
It’s a bug and has been fixed in the next version. We’ll release it as soon as it’s ready.
arrows fron thumbnail below
thumbnail arrows below main image If there are no arrows, the person will think that there are only 4 photos
Hi, quick question: is there a way to set the ‘alt’ value for an ‘image’ element in uxbuilder in its settings?
Hi,
You need to add the alt text to an image in the “Media>Library>(Click on an image)>Alternative Text” section.
Hi, I have updated the theme, but I can no longer apply focused layout in the checkout layout (in customize / woocommerce / checkout), how can I solve? Thank you.
Hi,
Can you submit a support ticket here?
Hi folks, Is anyone else having issues since the last Wordpress update? Elements no longer previewing and just show “loading” text instead. I’m having to save and check on the live page each time I update.
I was going to post to the Facebook group but Facebook is also having issues and I can’t create posts via desktop today
Hi,
Can you submit a support ticket here?
Thank you. Ticket/email sent
Hi,
how can I set that product image hight will be 300 px? I can use that on category page I add css ”.box-image { height: 200px; }” and it works. But I can not find “name” for product image, please help me with name?
.xxxxxx { height: 300px; }
Hi,
It’s a slider. You can’t just change its height with CSS. You need to set image proportions depending on its width.
Hi
Can you tell me name of this slider. I can not set image proportions, because images are different hights, your settings got only max. width but not hight. Also Proportions are not looking OK
It’s the designer’s responsibility to prepare the pictures. You can’t change their look via CSS after the page and page scripts are loaded.
Maybe you can switch to the default WooCommerce gallery (Flatsome>Advanced>WooCommerce>Enable default WooCommerce product gallery) and set a max-height value to the images.
body.woocommerce.single-product .woocommerce-product-gallery__image img {
max-height: 300px !important;
object-fit: cover !important;
}
I agree with you that it’s is designers responsibility if you got your own store, but in our case we got 15 suppliers, each with different picture sizes, so the only solution will be that pictures are shrunk to one size.
I have inserted your code, but now it only shows 300 px of picture so you see just one part of picture, i need that picture hight will be shrunk to 300 px Please correct this code.
Just try to change the “cover” to “contain” in the CSS code. You can also change the height by changing 300px to another value.
my flatsome is removed from my downloads, i want it back please, i am not going to buy it again.
Hi,
Licenses and purchases are controlled by Envato Market. We don’t have any control over them. Please submit a ticket here.
For those who have this (x)problem, other theme authors have found a patch or a solution. Somehow you don’t care. Let me remind those who buy your theme to pay attention !!!!!!
(x) I’m having a very annoying problem. On the homepage of the website sometimes the following appears “skip to content” .. the whole view looks distorted. Content blocks appear to be broken, as if lined up. I searched on Google and found out that there is a skip tag for accessibility, but I couldn’t find anything to disable it. This problem is only in the flatsome theme, I have not experienced it in others. Any ideas how it will fix? Thank you.
https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319/comments?utf8=%E2%9C%93&term=abyr&from_buyers_and_authors_only=0Hi,
That skipping feature belongs to WordPress, not Flatsome.
This must be a nightmare, damn :((((((
Did you search the problem on Google?
https://stackoverflow.com/questions/58763519/how-to-remove-this-skip-to-content-wordpress-errorI’ve searched for this problem on Google a lot, but unfortunately there is no solution.
Hi, Please guide Flatsome is compatible for Mutli vendor market place?
Hi,
Flatsome is compatible with Dokan, WooCommerce Product Vendors, and WCFM Marketplace plugins.
Is it also compatible for elmentor pro page builder?
We haven’t tested the pro version. But, you can join our official Facebook Community and get the opinions of our users (+27K) about that. Please don’t forget to accept the group rules of the Facebook Community if you decide to join.
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