5230 comments found.
Hi team most of the time metapanel is not showing up at the bottom of the page. Can you please let me know how to fix it?
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
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We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
Hey guys, love the theme! Its been flawless for a year, and recently the hamburger menu disappeared for mobile. Any advice on how to bring that back for the mobile experience like it was before? http://www.guelphskinclinic.com Thanks. 
Hi,
please update the theme to its latest version. That should fix the issue. You have to do this manually since the auto updater mechanism of the theme hits in a later version.
Kind Regards UT
This week comes the beautiful new demo website #48
Hello! I’m having a minor issue trying to edit the front page. I’m using the barber shop version of Brooklin and i’m trying to edit the “image slider” that appears with the logo the first thing we see when loading the website. The one that the logo appear in the front (i can’t find where i insert my own logo to show there instead of barber shop logo), and i want to change the image “replace me” and the other one that shows (with someone having a hair cut).
Can you help me locate that?
Hi,
please check Theme Options > Advanced > Manage Preloader.
All the Best UT
Hi. On template 43, it says “the choice of champions”. How do I modify this?
Hi,
you can modify this in Theme Options > Advanced > Manage Preloader.
Kind Regards UT
Hi, after updating to wordpress 5.6.2, the scrolling in the menu, hero button and to-top button doesn’t work anymore. How can I solve this problem? Thanks for your help, Bettina
Hi,
please make sure all plugins are updated and after finishing everything, please clear plugin caches (if running) and browser caches properly. If the issue remains, contact our support.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
Hello Support,
I have a question about the theme. The theme was created wpbakery, can I still use elementor ?
Hi,
yes all demos are built with bakery, but newly added content can be edited with elementor.
Kind Regards UT
I noticed in the comments that 6 months ago, you mention a Shop page being release in your next update, and the latest update in Feb 21. Has this occurred? Love the theme but need a Shop page with most clients these days.
Hi,
shops are already supported, but we have some more features to add before we can make a Shop Demo.
Kind Regards UT
Hi Team, I need a quick help from you people. My SEO team recommends to Build our pages with Gutenberg (the default blocks way of WordPress) without the overhead of a builder like Elementor just to have a top score & speed. Since we are using WP bakery builder, Can you please suggest me wether i can use Gutenberg in further edits? Currently our site is pretty slow, So can you suggest me the lighter demo version. Thanks
Hi,
well you can at least turn off / deactivate WP Bakery or reactivate “Gutenberg” under WP Bakery Settings in your Dashboard. This way you can edit pages with the Block Editor.
Can you please suggest me which is the high performance demo or let me know how to optimise the performance of the site. Now its pretty slow. Thanks.
Hi,
you can increase the performance with a cache plugin. You can for example use: https://wordpress.org/plugins/swift-performance-lite/ – we use it by ourselves, and it works great. If you download the package, All Files and Documentation, there is also a cache settings folder which can be imported into the plugin interface. We recommend then testing the speed with a private tab or different browser. And keep in mind, it takes a moment or two until the cache is generated.
All the Best UT
New Demo 47
Free Content Update
AVAILABLE NOWHi there. I can not edit footer section. I mean yes they are 4 area to edit footer but i can not align area to the center or i can not edit margin and padding settings. It’s very annoying. Can you help me?
https://hizliresim.com/OzAq8Jwww.enesaydinat.com
Hi, sorry to ask here, but I have been searching for an hour to ask a simple question on theme support. Impossible to do (for me anyways). I registered and went to the helpdesk, but there is no button or anything for me to ask a simple question. Participants? Could you please send me a link to where to start a question just to the author? I bought the theme and I have a few questions. Thank you so much.
Hi,
please use the following link: https://helpdesk.unitedthemes.com/index.php/ThreadAdd/2/
This will create a direct thread and our support will come back to use as soon as possible.
All the Best UT
Thank you so much! : )
on ipad mini burger menu is not working… white screen where should be menu…
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
Hallo,
Ich habe 2 Lizenzen eures Themes und bei einer ist der Support abgelaufen. Wie komme ich aber an den Key der 2. Lizenz? Und wie bekomme ich wieder vollen zugriff zum Forum?
Viele Grüße, Adrian
Hi,
sende eine Kurze PM an Matthias mit der 2ten Lizenz, dann aktualisieren wir die Daten.
Grüße
Hi is compatible with ELEMENTOR at 100% ?
I want to add and change some section on a demo for myself 
Hi,
existing content can only be edited with WP Bakery. Newly added content can be edited with Elementor.
Kind Regards UT
trying to delete my comment but the system does not allow it..
all good
Hello, when i click on hero video unmute vimeo feed freezes instantly. Do you know whats causing the problem???
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
hi i bought your theme brooklyn. where can i change bg color for header when i scroll? you do not have personal support? tnx
Hi,
in our forum you have direct access to the developers. So you are in good hands if you open a thread there.
All the Best UT
Hey so on my contact page on the onepage I have this issue https://prnt.sc/105i2x7 and it should look like this https://prnt.sc/105i3ax How I can fix this?
Hi,
a screenshot does not help in this case. We need a website URL.
Kind Regards UT
Hi,
on this page there are no icons at all. Could you please re apply them, so we can see the actual issue?
thats actually the issue I need those icons how do I add them
Hi,
you need to edit the left area in text mode (editor mode) and then manually add the icons HTML tags.
Here is an example:
<h3><span style="color: #ffbf00;">Our Location</span></h3>
<ul class="fa-ul">
<li><i class="fa-li fa fa-home" style="color: #ffbf00;" />101 Grand St, Brooklyn, NY 11211</li>
<li><i class="fa-li fa fa-phone" style="color: #ffbf00;" />(305) 555-4446</li>
<li><i class="fa-li fa fa-globe" style="color: #ffbf00;" />brooklyn.unitedthemes.com</li>
<li><i class="fa-li fa fa-envelope-o" style="color: #ffbf00;" />contact@wp-brooklyn.com</li>
</ul>
Hope this helps.
Question before purchase. Can you change the round dot cursor to a normal cursor in the creative agency theme?
Yes this possible! There is an option in the theme where you can turn the custom cursor on or off.
