Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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What does this mean ?

Hi,

This doesn’t seem like the whole error message.

Hi there, Congratulations for the great theme. Unfortunately I’m experiencing a very strange problem. Wordpress 5.7 and Flatsome 3.13.2 “Advanced” Button ”Save All Changes” doesn’t work at all. I have tried with all plugins disabled, purged cache, different browsers but absolutely nothing happens.

Hi,

Browser’s web console error log can give you a clue about the cause of the problem.

Hi,

The slider looks complete in the ux editor but it cuts from the top or bottom in live. How can I fix? (ux) https://snipboard.io/R39Bbw.jpg (live) https://snipboard.io/mC9IkX.jpg

Hi,

Can you submit a support ticket here?

HI

I have a code [products row=”4” columns=”4” ids=”19592,18941,17392,17116,17133,17523,17529,17531,17535,17590,17595,18650,18653,18657,18663,18701”]

I would like to have 5 or 6 per row. But I think it’s limited. How can I change that?

Thanks for your reply.

Hi,

You can use the shortcode like below that means 4 row x 5 cols:

[products ids="280,166,167,168,169,170,171,172,173,174" per_page="20" columns="5"]

Cool. Thanks. I will try :)

Hello Auther, I would like to suggest add “optional tertiary and quaternary” color option in your next release. Also add the feature to select the any colors to add in icon, button, text, banner, background.

I am facing issue to copy color then paste many places, need to add manually.

Rest this theme is just awesome!!!!!!!

Hi,

You can vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.

Top rated features will be included in our developer’s to-do list.

Hi There, Very impressed with your theme lately. Right now i am using Electro Theme for my furniture store ( www.khaticraft.com) and i am not satisfied with speed and other things. Everything i use is PRO in my website. After going all the R&D i am verymuch interested to buy and run my store from elementor to flatsome. Regarding that i have few doubles that i want to make clear before purchasing. Please answer as soon as possile 1. I want to install DIGIT plugin for phone number login so will that work? 2. Currently i am using ZOHO Crm for all my forms and other things like online chat, feedback and etc.. will that work with flatsome too? 3. i want to install WEBKUL POS for our physical stores, so will that work fine with flatsome? 4. In near future people from my industry wants to join my website so i would like to make it a multivendor store with DOKAN plugin… will this also works fine with it? 5. after all this will the speed of my store would be good? 6. currently i am using siteground hosting, do you suggest any hosting provider if needed? PLease reply as soon as possible . would be a great help!

Hi,

1-3. Unfortunately, we haven’t tested any of those plugins yet.
4. You can use Dokan with Flatsome.
5. It depends on your configuration, web server capabilities, and caching system. You can check the pagespeed score of Flatsome here.
6. It depends on your needs as well. You can get our users’ opinions about that by joining our official Facebook Community. Please don’t forget to accept the group rules if you decide to join.

The menu edited is not the same as displayed. Need some serous support.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

1. I found the contact template, but how do you edit the accordion? 2. The contact form demo has nice curved ends on the fields, but the template doesn’t install ninja forms. When I installed ninja forms that plugin doesn’t give the nice curved ends on the fields. 3. Where can I purchase UX Builder?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi, you say v3.13.3 will be released shortly. This will be in a couple of days?, like soon enough to hold wordpress/woocommerce latest updates in order to do it all together with this new v3.13.3 or how long will it take using real time measures, (days, week, hours)? Thank you

Hi,

It’s scheduled to be released before the end of this month.

Hi there!

Coming back with what I believe is another issue. For the product video option for single products, there are two options: Lightbox or new tab. Neither of these do those things and it’s hardcoded that way. Checking into the theme files where the product video button is added the link value is exactly what the user enters. There is no ref tag where I would assume the “new tab” option would come into play. There is a <style> that is simply dead styling being added to the page since no lightbox section is being added either.

I’d like to utilize the lightbox option but without having to fix this every update would be annoying. Could this get fix and added to the next update?

Hi,

Yes, it’s a bug and will be fixed in the next release.

Support is really bad! Why are you closing tickets submited through Theme Forest? Why can’t I see my ticket history? Why aren’t you answering in 2 business days as advertised? This is a nice theme, but very badly supoorted!

Hi,

I’ve informed our Help Desk about the urgency. You’ll get an answer shortly.

Sorry for the delay and thank you for your patience and understanding.

hello! It is posible to put my Category Products and keep Search bar-Wishlist-my Account and Cart on top right like this https://www.emag.ro/

It’s possible to make the same design in Flatsome???

Hi,

You can design a similar header with Flatsome but vertical menu feature is not included. You can use Ubermenu plugin for a similar vertical menu.

where are the register settings made ! I couldn’t find ? users can not be members of the site? helping

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Flatsome Theme Conflicts with ContactForm7 Plugin.

Loading icon wont disappear even after sending.

Kindly Refer to this forum >> https://wordpress.org/support/topic/loading-icon-wont-disappear-even-after-sending/#post-14124253

I already message support. Thank you.

Hi,

It’s a bug and has been fixed in v3.13.3. We’ll release it shortly.

Blog Archive layout with 2-3 Column and List Mode are only displaying pagination and not the posts. This is a known bug? How to fix?

Hi,

Can you submit a support ticket here?

Ticket status (132335): Closed—Please find that ticket and help.

Can i update the latest WordPress version? Will it break my ecommerce site ?

Hi,

There should be no problems after the updates. But, waiting for the other users’ reports and working on a staging might be good.

Hello

i need to create side menu (Categori menu)!

could you help

PLS SEE https://prnt.sc/10hqq0m

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi, is it ok to update wordpress to 5.7 and woocommerce to 5.1 (both latest from today) or should we wait for a flatsome update? Thank you

Hi,

There should be no problems after the updates. But, waiting for the other users’ reports and working on a staging might be good.

Hi are we all good to update to the new WordPress 5.7 and Woocommerce 5.1.0 now?

Hi,

There should be no problems after the updates. But, waiting for the other users’ reports and working on a staging might be good.

Okay great thank you :-)

Hi there,

I know my support is expired but I am messaging in regards to what I feel like is an issue. When using a text box with text inside of it, the scale option is overriding the font size option rendering it completely useless. You are unable to remove the number for the % so it’s always defaulted to 100%.

For some reason this isn’t apparent when using the builder but very apparent on the frontend. Any reason for this or how I can go about having my font be the actual size I set it to without getting into the theme itself?

Hi,

It’s a bug. Our developers are working on a fix.

Great, thanks!

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