6431 comments found.
Hey guys have renewed support and refreshed the license on your support site but it won’t allow me to post/doesn’t register support is renewed, my account is linked to this themeforest account. Experiencing issues with search function critical failure since 8.00/1 update, could you asap please enable my support account so we can troubelshoot. Thanks
Hi billiard83,
Please try to visit this page https://support.jegtheme.com/account/ then click the “Refresh Purchased License” button.
Let me know if you need further help.
Thank you
Did that but didn’t work previously, working now thanks.
Glad to hear that.
Regards
Good morning, we would like to know how we can update the social icons, since the list they handle does not have three that we use (MeWe, Gab and SafeChat), and they do not have or I do not see the option to add custom icons. Thanks
Hi lol_theme,
Unfortunately, we don’t have this kind of feature. You may need to do some changes to achieve that.
Thank you
Hi, my name is Engel Garcia, I’m trying to setup the “news” demo, I see there is a Left Sidebar with Trending and Lattest news where can I find the settings of this sidebar?
Hi EngelGarcia1,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Seems like i’m fucked since my support licence expired, thanks anyway.
Hi,
Please try to extend or renew your support license. For more info you can check this page https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
For the left sidebar, you can check our documentation on this page https://support.jegtheme.com/documentation/layout-color-scheme/ then find “Sidefeed Setting” section.
Thank you
Hi, I currently have purchased and installed this theme. I was wondering at anytime if there’s gonna be a version available for integration with Gatsby? I wanted to implement a Wordpress-Gatbsy with my this theme for my website and was wondering if that was possible
Hi selaseenvato,
I’m not really familiar with Gatsby. Can you tell me more detail about it or send me an example of what do you expect?
Thank you
Gatsby is a React-based framework for static sites that offers ultra fast image handling. Using Gatsby together with WordPress is an extremely easy migration path for website teams looking for better security, site performance, and development speed. So pages and posts from Wordpress is ported into Gatsby via API Calls and served as static websites. Gatsby serves as frontend integration for Wordpress websites.more here https://www.gatsbyjs.com/
Hi selaseenvato,
Thanks for your info. For now you may need to do custom changes to achieve that.
Thank you
Hello,
I don’t see front-end submission in your new podcast demo?
When will that be added ?
Thanks,
Hi simonsitto999,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi I have a question about the playlist I created play list from the admin the question where to add the links in the play list when you click add new .. I don’t have any option to add links to the playlist I have only “title filed + add image + publish ” is there any thing I have to activate to show the field that I can add the links in??
Hi hos3003,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi good day I Wana get this theme, but before then what demo is this site using: www.nigerdeltaconnect.com/ If I get the theme can I get something exactly like this?
Hi Emzycool,
I’ve been checking that website and they’re using the JNews theme. So you can replicate it on your website.
Also, there’s good news. Currently, JNews is on discount for a limited time. Grab it fast before the end.
Let me know if you have further questions.
Thank you
If I get it, can I get their kind of design?
Yes, you can. I notice they using the Newspaper demo style (https://jnews.io/newspaper/)
You can replicate their site design. Our support team will guide you achieve that.
Thank you
I hope you can take time to rebuild the comment layout. 2-3 style for comment layout and make it look more beauty, more professional
Thank you!
Hi hieutnmnoo,
Thanks for your suggestion, we will check this further. But we can’t promise we will include this changes on the next theme update.
Can you provide me example of style that you want to have?
Thank you
Hello! Before I used another plugin for memberships and I bought Jnews to migrate. How can I add my members with an active subscription to Jeg Paywall? Can I add them through the database? If so, which tables should I modify?
Hi uadircom,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi Guys! Is Buddypress mandatory in order to use video mode? If I deactivate it which functionalities I would be missing? (just playlists, is that right?) Thank you, excelent update!
Hi wbrenner,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Getting json_parse_error in customizer. https://prnt.sc/10qnnif
Hi dimarkco,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I can not login to your support portal: https://prnt.sc/26cfj3c , please help asap.
Please try to login through this link https://bit.ly/3rbFXkU
Thank you
Can you Create a demo preset for android app and games download website like apkpure.com ?
Please add it. I’ll buy your theme. Your theme looks greate.
Hi v1sh4l420,
Currently, we don’t have that kind of demo page. But I think it’s possible to use JNews to make that kind of demo by doing some custom changes.
Let me know if you have further questions.
Thank you
I can’t afford custom themes. If you Release readymade demo for this theme then I’ll buy. Thanks.
Hi,
Unfortunately for now we can’t provide this kind of demo for you. Maybe you can try to check our existing demo on this page https://jnews.io/#demo
Thank you
Hi, can I use Autoload Next Post with the blog theme?
Hi,
Yes, you can. Let me know if you have further questions.
Thank you
One more question, currently, my website’s core vitals index is poor. Will your theme help me solve this problem? Thanks
Hi,
Can you send me your site URL for further checking?
Currently, we still improving our theme to compliant with core web vitals. You can check our demo to check our current results.
Thank you
The advert system inserts
ADVERTISEMENT
inside Facebook Instant Articles feeds since the update.
Do you have a fix for this?
An example can be seen here: https://nursingnotes.co.uk/feed/ia/
Hi NNUK,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi
how can i hide title and bread crumbs from home page see the image for reffer http://prntscr.com/10pj30y
regards
Hi chat4smile,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi taiwannew,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi,
Firstly i want to say ty for new update. Today i updated my blog to new version.
But search page is showing critical error.
https://prnt.sc/10pa9knTy. I fixed
Hi ciplakyazar,
Did you’ve been fixed the problem? just want to make sure. Previously when i check your website already works fine.
Thank you
Hi, I use thema Jnews in a Wordpress 5.6 and I intend to use it in the new Wordpress 5.7. I think it’s cool that you inform in the field Version of Themforest software that supports these versions.
Congratulations on the great job.
How about creating a button for those who want to donate a cup of coffee to you can do it directly? You deserve.
The best plugin and themes for Wordpress are for sure the ones developed by you.
Hi cyberbrown,
Thanks for your kind words. Yes, JNews already support WP 5.7
About donation, currently we don’t have something like this, if you want to help us you can simply buy our product instead, it will help us as much 
Anyway, thanks for your support, we really appreciate it.
Regards
Hey
I bought this theme yesterday and i found some RTL bugs.
https://i.imgur.com/IMbqRPK.png
Hi DaNTaF,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
please help me: #84092
Hi DaNTaF,
Our support team has been answer your support ticket. Please check it out.
Thank you
Thanks I have replied again
Please be patient for a while. Our support team will response your support ticket asap.
Thank you
Great update! Thank you!
Thank you vanski91
I noticed, that at the moment i only have v8 update. I deleted cache and try to update theme via Envato Plugin. But no action, still only v.8. Any ideas?
Hi vanski91,
I’m not sure what’s the problem. We already release the version 8.0.1
Please try again.
Thank you
