378 comments found.
dear sir, I purchased the theme, but when I upload the demo ( any one ) it says: Failed to drop tmp table _fwbk_wp_actionscheduler_actions. DROP command denied to user.. pls help
Please open ticket in our support system thank you
is there a way i can get the update for Cleaning Services Core and wp page builder.
Hi, Thank you for your inquiry. We are going to update the core plugin very soon. SmartDataSoft Team
Hi Does this theme work with Elementor? You mentioned it in your comments already more than a year ago.
You can use elementor but our ui is only build for wpbakary, so same design you will not get in elementor
Thank you
Why don’t you update the Themeforest files with the latest version of the theme core plugin and the Wpbakery plugin? I am not able to update them neither with the API, not with direct themeforest download. Please advise, thanks.
Hi, We do update the theme and plugins frequently. But we are working with this for a big backend coding update which is why it is taking timw. Hope you would understand. Thank You, SmartDataSoft Team
Thanks for the reply! I have added the latest theme 2.1 and I only have the theme core plugin version 1.9 ( old). I get a notice that there is theme core plugin v.2.0 but it’s not in the theme package nor the envanto api to update to. Seems like it has been issued already but not added to the package. Thanks again.
Hello, any news on that?
Hi! i´m importing demo 1, but it shows an error 500, please help! Thank you
Please open ticket in our support system https://support.smartdatasoft.co. with site access,our team will check that. Can you check your theme status tab all requirement is ok. Thank you
I have purchased the theme but now th Masonry Media Grid doesn’t work. Here is the site bozza.cloud/ecomm. Look in the homepage.
I have updated to the last version. Please make an update or give me a trick. Thanks
Please update your theme and plugins. Clear cache. Go any technical help open ticket in our support system Thank you
Hi, I have updated all the plugins and the theme. When I disabled “Cleaning Services Core” it works. Then that plugin is the problem. How can I resolve?
Core is the main plugin, you can’t disable it. It must need. Did you use any third-party plugin for that. Open ticket in our support system after update your support to investigate by our technical developer. Thank you
Hello, is it possible mini-cart (at header) to be always visible ? If we but your theme we want to use it with woocommerce, but client want mini-cart to be ON all the time.
It can be done, by overwrite the header from child theme
Thank you
Hi. I just downloaded the latest version of all files for the Cleaning Services theme. I do a manual update via Filezilla. The theme updated fine, but when I tried updating the
Cleaning Services Core” plugin from 1.9 to 2.0, after the file uploads finished, I checked my plugin list and now the version is 1.8 – it went backwards. Can you please provide the most recent version of the core plugins?
Thanks.
Same with WPBakery Page Builder. Please provide the most recent version. Thanks.
We will provide the update vc to you. Please update core via auto update system ,zip file is old not most recent. Most recent versions will downloading ad via auto update system
Open ticket so that our technical team can send you the latest wpbakary tomorrow in our support time Thank you
I tried to do it using auto update and it gives me an error. I also have already opened a support ticket. Please advise. Thanks.
Hello!
I bought your theme and i have a short Question. Is it okay to use the image of the bubble and the seperator image under the headlines for my website or are they copyrighted? I am talking about these three images:
http://smartdata.tonytemplates.com/cleaning-service/wp-content/themes/cleaning-services/images/h-decor.png http://smartdata.tonytemplates.com/cleaning-service/wp-content/themes/cleaning-services/images/content/service-circle-title-1.png http://smartdata.tonytemplates.com/cleaning-service/wp-content/themes/cleaning-services/images/content/service-circle-title-2.pngThank you!
Yes this is created by us , you can use Thank you
Thank you! Great 
Also unable to update WP Baker Page Builder. Getting the following error: An error occurred while updating WPBakery Page Builder: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Disabling Maintenance mode…
I’m attempting to update plugins on staging site before the production site, if that matters.
Hello, same licence is not allowed to use multiple domain. If staging site in subdomain then it can be work. Try to deactivate licence from all site and then activate and update plugins. For more details check our documentation Thank you
Ok. that confirms what I thought. Is the only way to do this to deactivate the license on production site and then put it on the staging URL, confirm the update doesn’t break anything and then put it back on production? I mean, no one should ever update plugins on production before first confirming that they don’t break the staging site. If I’ve paid for the license I should be able to confirm that the plugin works in staging before updating in production environment… without the hassle of deactivating and reactivating the license multiple times every time the plugin needs an update. That’s ridiculous.
Hello, you can work without activate or deactivate ,but they must need same root domain. Cross domain is not allowed for staging site. Thank you
Installed this theme last year. All plugins are now outdated. Getting error when attempting to update Cleaning Services Core: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Please follow our documentation , deactivate licence it may be activated other site. Then activate again it will solve if you didn’t registered other site Thank you
Can i use photos which is included to demo content with theme?
All this image is for demo purpose. Thank you
Hello,
What is new in this update?
Please follow this link to be up to date with our theme update change logs https://smartdatasoft.com/docs/cleaning-services/change-log/
Thank you, SmartDataSoft team
For more details you can check here https://smartdatasoft.com/docs/cleaning-services/change-log/
is it possible to import both demos and choose different settings/pages from each one to set up my website. There are some features I like from both demos and I want to be able to choose and combine them on my website. is this possible?
For that you have to import the demos differently then export the pages and again import the pages you want separately to accomplish as you mentioned. Thank you , SmartDataSoft Team
Hi what is the current version for child theme?
Hello, child theme version is same as their is not change in child theme Thank you
Importing Demo 2 did not work
Please check your server requirement ,it must be work reqularly our customer import demos. Open ticket in our support system to investigate your issue. Thank you
I have a question, “Manage everything online, Add visits, skip visits, leave notes, and book extra services laundry, fridge and oven cleaning ” at your theme http://smartdata.tonytemplates.com/cleaning-service/ in home page, can you please explain or give me a link from where client can login and how can manage their booking at your theme? So that I can set my mind to purchase this theme
Hello, Booking will send via email.
Hello… I have a couple of question… do you have a support portal where I can post the question?
Thank you. Will post a request.
Order Form not active ! how activat it ??
Order Form not active ! how activat it ?? contact us also not active !! how activat them ??
Please open ticket in our support system for technical help https://support.smartdatasoft.com
Did you import demos and before that install all plugin like contact form 7 Thank you
Cost Calculator Plugin , dont find it ??
Please open ticket in support our technical team guide you. It is not separate plugin it is vc. Addons
Hello, How can i remove the cart from the main bar? i need help please
If you disable woocommerce it will hide.
