Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28309 comments found.

How can i change the size when the header is jumping to it’s mobile version? At this moment it happens when the screen size is smaller then 850px wide, but i want this to be around 1100px.

Hi,

Breakpoints can’t be changed for now. But that feature is in our Developers’ to-do list and will be included in one of the major releases.

I want to see something like this product page after creating my product page : https://www.divanbedwarehouse.co.uk/products/regency-divan-bed-set-with-tall-button-headboard-and-footboard

The field requirements that I want on my product page I have given you these fields marked in yellow. If you look at this picture with a little effort, you will understand what I mean.

These will be mandatory on my product page : https://drive.google.com/file/d/1zEABH9yyy24BF6uW--ZOBF5UPVDNMgS4/view

Can you show me how to create? When someone takes the variable mouse on the product page, the picture will get bigger product variable image : https://demo.wpthemego.com/themes/sw_revo/product/swatch-variation-image/

same as this link: https://drive.google.com/file/d/1qnLcsB-GftU2UctZaQ2bxIZ2iUx0vCg3/view

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Hello, how to display upsells on mobile while settings are: Right sidebar small; Product Upsell – in sidebar? On mobile there are related products attached at the bottom (instead Upsells I guess).
Regards, Dominik

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi! I’m using flatsome woocommerce now but i have a problem, why my product is not showing in product page but if I edit it with UX editor it show that my product is still there? Why is it hidden and there’s nothing on my product page while it’s showing in shop page? Thanks for the help, I hope you understand me.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Is it possible to create a “static” nav bar with expanding functionality similar to this:

https://imgur.com/a/CZjDheW

Hi,

Vertical menus are not included in Flatsome by default. But, you can create a similar one with Ubermenu, which is compatible with Flatsome.

Hello, congratulations on your template, it’s really great! I noticed a small bug in the image galleries with slider and auto slide: If a click (desktop) or a touch (moible) is made, the slider stops auto slide. Is there any way to correct this error?

Hi,

Flatsome uses Flickity for the sliders. That behavior is the result of the author’s decision.

“As for stopping auto-play on click: this is a feature of Flickity, so that the carousel does not auto-advance while users are interacting with its content. I feel this is a good pattern to uphold so there is no way to disable this behavior.”

It’s discussed here. Also there is a workaround with jQuery.

I am trying to customize the product page layout using UXBuilder. How can I use shortcode [yith_wcwl_add_to_wishlist] in button? I want to add button for adding Yith Wishlist.

Many thanks

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Bug Report: last version of theme & last version of “Contact form 7” – if you submit empty form it will show loading circle continuously being stuck like this

Hi,

It’s fixed in v3.13.3. We’ll release it shortly.

Hi, I sent you a message saying that my blog pages no not work with UX builder though I am using the Flatsome theme. It gets into a loop and I cannot customize the pages Wou;ld you please check my message and respond . www.theroyalstore.com please respond asap. thanks

Hi,

I informed our Help Desk about the urgency. You’ll get an answer shortly.

Hi! Since an update the Social Follow icons have appeared in the Team Members, and I don’t know how to remove them. Can you please point me in the right direction? Thanks a lot!

Hi,

It’s a bug and has been fixed in v3.13.3. We’ll release the new version shortly.

Hi there, I can’t activate my theme with my purchase code. There is an error saying: “Could not find a sale with this purchase code. Please double check.”

Well I double checked, the code is correct. How can I fix this?

Hi,

Can you submit a support ticket here?

Hi, there seems to be some kind of bug when submitting contact form 7. The ajax loader (or whatever spinning circle loader it is) never stops spinning. The form is however submitted successfully, but it looks kind of stupid when the loader never stops. Some visitors might think that the form wasn’t submitted because of that.

I’ve experienced this on a couple of sites using flatsome, with different hosting. So it’s not just a single case.

Hi,

It’s a bug and has been fixed in v3.13.3. We’ll release the new version shortly.

Is there a way to disable the automatic scroll when a button is clicked via scrollTo()? It is interfering another plugin and i’m not using the function.

Hi,

Can you submit a support ticket here?

hello, I have a problem. When I select the sub-category and parent category of the product, the category on the product catalog shows the parent category, and what I want to display is the sub-category. How do I set it? Thanks.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

In the testimonial element, is there a way to automatically update any recent actual product review/testimonial my website gets from a customer? I dont want to write my own reviews. But I want them to be added automatically for the actual customers.

Hi,

The current testimonial element doesn’t have such a feature.

But, you can vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.

Top rated features will be included in our developer’s to-do list.

Hello,

in Product Category Admin, we have the field “Bottom Content” to add text under products.

How to add text under product in the Main Shop Page ?

Thank you.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

What kind of mega menu can I use (compatible) on this theme. For example: https://codecanyon.net/category/wordpress?term=mega%20menus&utf8=%E2%9C%93#content

Thanks Jen

Hi,

You can use Ubermenu with Flatsome.

Hello, I have a problem with Flatsome, when I try to edit any page of the site, most of the elements stay loading and it does not allow me to edit them, I would like to know if full support is necessary to obtain a solution or if it will be corrected in the next update? Thanks!

Hi,

Can you submit a support ticket here?

Hello, My “Product Sidebar” stopped working. Any widget I place does not show on product page. Can you help me?

Hi,

Can you submit a support ticket here?

Can we have flatsome themes options for editor role?

Hi,

No. Editor role can’t access the theme options.

can u give any update flatsome themes options for editor role or any code to access it

Permissions are not related Flatsome, but WordPress. You can change them via 3rd party plugins.

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