26687 comments found.
If I purchase a regular licence will I be able to use this theme for multiple sites?
Hi there,
No, you can use the regular license on only one domain. See this article for more information: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002249858-Regular-License-And-Extended-LicenseLet us know if you have any additional questions.
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Can someone look at my site? The tablet and mobile versions are jacked up and I don’t know how to fix them. Using Bridge theme with Elementor (Pro). I can give the website if someone responds?
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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I have noticed, after upgrading to version 17.2, that the Landing Page template has disappeared. Is there any other option to create pages without header or footer? Regards.
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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Hi, I’m trying to add Skills as you have it on your general demo, one per line but I can’t seem to succeed on it, it always deletes br tag or If put one per line also sets it all on the same line! How can I achieve this
Also, I can specify the specific portfolio page so it appears on the portfolio item url?
Hi there,
Please submit a request on our helpcenter and one of our agents will investigate. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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When I remove any product from woocommerce cart page, the woocommerce messages are appearing above my menu or header section. Can you guys help me in solving this issue? Thank you.
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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i have resinstall my wordpress & trying to install theme but getting code is already used what to do now?
Hi there,
Alright, please send us a mail and include your purchase code and one of our agents will assist you.
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I renewed bought a new licence but upon installation I endured installation problems. It stalled few times before completely being installed. Now it is installed… this is the real estate theme – but there are a lot of bugs on it.
Not sure what to do with this as I have done send a report to support but no answer yet and its been a week now. Would like to get on with it.
Also missing some tutorials on how to work with the real estate template especially the filter options in the header, where to adjust them and the category option in the header the black boxes.
Hope to hear something soon now as I am getting a bit impatient.
Hi there,
Please provide your ticket ID here so we can check the status.
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Hi there, I would like to purchase the Bridge theme (Regular license), but I’d like to ask about how many sites the license covers. To clarify my question, I have two sites, one for development and testing (DEV), and the other one for the actual production deployment (PROD). If I purchase the theme, can I use it on both sites? If not, what are my options? Thank you.
To clarify it even more, I’ve watched the tutorial ( https://www.youtube.com/watch?v=SqZGX3o6u_w ) which mentions copying pages from one Demo (TEST site) to another Demo (LIVE) site. Do I have to purchase two licenses, one for TEST and one for LIVE to be able to copy pages between Demos?
Hi there,
Thanks for writing in! Since this will be your testing environment you can for sure use it on your rest and production domain.
Do let us know if you have any additional questions.
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Thank you for your response. How does that work? Are both sites, DEV and PROD active? Or do I need to keep deauthorizing PROD site every time I need to work on my DEV site?
Hi again,
You can deregister your main site, and register your dev site while you work on it, then, when you finish, deregister your dev site and register your main site again.
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Thank you, again, for your response. Does the deregistration of the main site break the main site’s functionality in any way? Will the main site still work properly while it’s deregistered? What does the “registration/deregistration” mean from the site functionality point of view? Thank you.
Hi again,
Please send us a mail to office@qodeinteractive.com for more details. Thank you.
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Hi, can you point me to demo import for Shop with Right Sidebar?
https://bridgelanding.qodeinteractive.com/shop-with-sidebar/ On the import menu I can only see similar demo: https://demo.qodeinteractive.com/bridge113/Hi there,
Thanks for writing in! You area able to get this page, just Import Bridge Landing using our One Click Demo import feature: https://www.screencast.com/t/HW7ll7WG and you will have the Shop with sidebar included.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hello, I forgot to deauthorize when i deleted my site locally after having issues with Elementor. Are you able to do this for me please?
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
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Update: Figured it out…It was the “Gutenberg” plugin that you all recommend to be installed.
I’ve downloaded the most recent version of the Bridge Theme Version: 25.6. I installed Woocommerce prior to importing the “Original ” theme. After the import I tried to go to Widgets and got this error message. I’ve done this twice but keep getting the same error message. Just checking to see if there is an updated theme version? or why I keep getting this message.
Hi there,
If this is a WPBakery demo you can try to go to WPBakery > General Settings > Disable Gutenberg. Also it is a bit hard to tell since we do not know what error you encounter but you should know that you are more than welcome to submit a request at our help center and our support team will be happy to help.
Thanks.
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hello there, is this page https://bridgelanding.qodeinteractive.com/tour/ made with this theme too? can i do similar animations with this theme easily?
Hi there,
Thanks for writing in! You should know that our https://bridgelanding.qodeinteractive.com/tour/ does not come included within our Bridge theme since it is used for promotion of our services and showcase of different demos. Sorry about this, however you do have a lot of demos with different features which you can use with our Bridge theme. You can check them all here
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Hello wonder if you can help, Great theme by the way, How do I update my theme within WordPress?
Hi there,
Thanks for writing in! If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Also feel free to submit a request at our help center with any theme related question you might have, and our support team will be happy to help.
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I Get this error when I want to import the demo in local host
Code is already registered for other domain
What now?>
Hi there,
We would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you with this.
Thanks.
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So I have to wait for a week to receive my answer
Hi there,
Our usual response time is within 24h and we are sure you will get response as soon as possible as our support team is working really hard on answering all our customers requests.
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How do you activate pagination in single blog page?
Hi there,
It depends on which demo you are using, so this could be possible if you install Qode News plugin, which you will find in the theme package and you can install it in order to be able to get the single blog pagination.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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We were able to activate pagination on blog list page but unable to find an option for the inside of single blog pages. We updated theme to latest version but still can’t find this option.
Hi there,
To have previous/next pagination on single blog posts it is necessary to set post’s template to “News Template” ( please see screenshot ).Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Was this a new addition to the theme? What version? This option is not available for us, only Standard and image tile post
Hi,
Have you activated Qode News plugin? This template is available only if this plugin is installed and activated. To activate this plugin please navigate to Bridge Dashboard > Import and search for the “magazine” demos. Then, click on one of the magazine demos (for example New Demo 92) and install and activate Qode News plugin ( please see screenshot ). You don’t need to import the demo, just install the plugin.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, This template: https://bridge209.qodeinteractive.com/#services Is possible to add a new portfolio page? How it will be possible? Thanks
Hi there,
Thanks for writing in! You do have for sure an option to add Portfolio page or any portfolio list to your website. You can read more about it here as well if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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OK thanks. My question is: if I now have a portfolio created with different projects and I import the template to wordpress, is the portfolio maintained and the template style applied? I am afraid of losing all the projects in the portfolio. How should I do it?
Hi there, You can always use a theme, install and import the demo content. First of all, you should know that we do recommend all to import the demo on a clean installation. You can for sure import it over your existing content, however then we would recommend you to always make a backup of your existing content as it might happen that your content will get overwritten sometimes.
Also as our demo content is made with page builder we cannot guaranty that your previous content is made with the same builder, so you will probably have to adjust your existing content to suit our themes demo content.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hello, before to buy this template: how do I install this plugin for search bar, restaurants and business? (https://www.youtube.com/watch?v=FoaoOyqs5Go)
Is this? https://qodeinteractive.com/wordpress-theme/cityrama-local-listing-city-guide-theme/
And… cityrama is included in this bridge theme?
And… Have bridge theme got the AMP version?
Hi there,
Thanks for taking an interest!
1. To setup Google Maps is very well explained in the video tutorial and for the listing you should install our Qode Listing plugin which if you use our City Listing demo you will be notified to install the required plugins. You can see the demo presented <a href=”https://bridge91.qodeinteractive.com/?_ga=2.249248270.827799539.1617001142-886307365.1584521443 ” target=”_blank”>here
2. This theme in mind is another theme template created by us and it does not come included within Bridge theme.
3. Currently AMP is not in in our TO DO list, but if numerous requests came from our customers it would be considered to do. Thank you for your suggestion. Please, note that some of our customers confirmed to us that AMP plugin is working fine with our theme. Hope this will be helpful for you.
Do let us know if you have any additional questions.
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Thanks you for reply. Plugin in your theme (Qode Listing), does it work with another theme (No Qode)?
Hi there,
It is our plugin which is built for Bridge theme, so we cannot guaranty how it will behave with another theme, since it has not been tested and it was built for the purpose to extend our Bridge theme.
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Hi, I want to purchase the theme and apply one of those demos: 1. https://bridge281.qodeinteractive.com/ or 2. https://bridge155.qodeinteractive.com/ However I would like to mainly use it in “blog” mode. Unfortunately, I wasn’t able to see how blog posts look like in any of the two demos. Can you please show me some screenshots?
And one more thing, is there the possibility to create a blog-page? I mean are there grid-mansory-etc. blocks to sort the blog posts in the page?
Thanks a lot Elizabeth
Hi there,
Thanks for writing in! The demos you refer to do not have Blog presented however you can always check our landing page where all blog features and pages are presented: https://bridgelanding.qodeinteractive.com/ Which you for sure can create on your end without any issue, as well as use the Masonry list to display your posts https://bridgelanding.qodeinteractive.com/blog/blog-masonry/If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Sir/Ma’am,
I unknowingly deleted the website without deregistering the theme. Now that, when I tried to use it for another website, it is showing the error “Code is already registered for other domain”. What’s the next step I should do to get the theme back working?
Hi there,
Thanks for writing in! In your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
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Hi
It seems that your theme may not work well with iTheme security.
This security plugin can disable PHP from running inside wp-content/plugins and themes directories.
And after importing your content (this is a new site), I can’t even see the first page.
Upon checking on the console, it said that there is a 403 forbidden error, and the error comes from a PHP file within the theme CSS directory.
Maybe you need to take a look.
Thank you.
Hi there,
Please note that this is a third party plugin that is not tested with our theme, so do try to disable all your third party plugins that you are using as they have not been tested not we can guaranty theme compatibility.
Also you can for this type of error you can refer to this article.
Also as it is a bit hard to tell from here at least your website URL can help so we can check this on your end.
The theme goes through strict examination before it even can get released and we do update the theme on a weekly level so this needs to be investigated on your end.
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