Hi,

We are worry if there were issues after updating, sometimes such things happen no matter what we do. Spamming the themeforest dashboard will not help in any way however. If there were issues after updating, please restore a backup, then contact us by email at contact@tagdiv.com and mention as many details about the problems as possible. Then we will try to help fix them, even update the theme on your website in order to see what is happening there exactly. So please contact us, and we will check as soon as possible. Let us know.

Thank you! Simion C.

Hi,

I believe I replied to your other message. While buddypress should work fine, I can’t say if the other plugin and all the addons it has available will work fully. It may or it may not, we can’t test all the plugins unfortunately. If you are interested in the theme, you could purchase it, and make tests with it and the plugins you want to use for the website to see if they work fine together. If there will be problems that cannot be solved, or you are not satisfied with the theme, we will be able to provide a refund in that case. Please let me know if you have more questions.

Thank you! Simion C.

Hi,

Thank you for considering our theme. All the terms for the extended license are mentioned in this themeforest guide https://themeforest.net/licenses/terms/extended This type of license doesn’t have a usage limit or is restricted to a single website, as the regular license.

Thank you! Simion C.

Hi,

That is a simple page built with the composer, using composer elements, it does not use any woocommerce elements or actual products. We can provide it if you would like to use it or check how it was made, please contact us by email at contact@tagdiv.com and let us know.

Thank you! Simion C.

Hi,

That depends on the header template type, if the mobile theme is used, or if a mobile template is used. Depending on these factors, it may be possible to change the position of the header ad on mobile. If you are asking as a presale question, I would say it is possible for most cases.

Thank you! Simion C.

The error in the post page is: “td_api_base::get_key : a component with the ID: single_template_3 is not set”.

Hi,

I suggest checking if the theme plugins are updated and activated first, especially these plugins https://prnt.sc/114j50e That error for example might happen if a post uses a template from the standard pack plugin, but the standard pack plugin is not active. Please check.

Thank you! Simion C.

Hi,

The buddypress plugin should work fine. The other plugin I can’t say, it may work or not. You could install it and test it, check how it works with the theme. We haven’t tried it unfortunately, so I can’t say for sure if it works.

Thank you! Simion C.

Hi,

What you need to copy in the child theme depends entirely up to you, what would you like to modify in a child theme? The files that can be modified in the child theme are mentioned in the guide https://forum.tagdiv.com/the-child-theme-support-tutorial/ If you have questions about the child theme, let us know https://forum.tagdiv.com/forum/newspaper/

Thank you! Simion C.

Hi,

That is correct, the CSS analyzer at this point can be used only on pages, it can be used per page, one at a time. Here is a video about it https://www.youtube.com/watch?v=tnkVapqhIHc&t=30s&ab_channel=tagDiv As this tool will continue to be improved, it will be possible to use it for posts as well, but now that is not possible.

Thank you! Simion C.

If I can’t optimize the posts then what is it for? What’s the benefit in optimizing homepage, privacy policy, contact, about page? People visit individual posts from search engines and only a fraction of people browser those pages above.

Please improve the tool as fast as possible so that we can analyze all posts under a custom template and pass core web vitals for mobiles.

Hi,

Sorry for the inconvenience. The tool is in beta stage as it is now, and it is limited for optimizing pages only. In the future it will be possible to use it for posts, categories etc. It will take a little more time before this is possible.

Thank you! Simion C.

Hi,

Please deactivate and delete the composer, then reinstall it from the theme plugins panel https://prnt.sc/114io2g After doing this the problem should be solved. Please try it.

Thank you! Simion C.

Thanks It worked

Hi,

Thank you for the feedback. If it doesn’t complete the process that would mean there is a problem. We could take a look at it, please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will try to improve this tool and fix the issues that are identified regarding it, all the feedback from our users will be very helpful. Let us know.

Thank you! Simion C.

Hi,

There are some plans as far as I know to add a few more options for the mobile menu, when using the responsive version or mobile pages/templates. For the mobile theme I can’t say at this time however. If you have any suggestions please let us know, they will be added on the list and will be considered.

Thank you! Simion C.

Hi,

Usually such issues are caused by plugins, but there can be other reasons however. I suggest creating a new topic in the theme support forum and providing a link to the website where the issue happens, so we can inspect it. We will try to find out why it happens, let us know.

Thank you! Simion C.

Hi,

That issue should be fixed now, please deactivate and delete the composer plugin and then reinstall it from here https://prnt.sc/1124t8j After doing this please check again, the sharing should be displayed correctly in the mobile theme.

Thank you! Simion C.

Thank you, the sharing was shown!

Hi,

It should be released in the next updates. That can be delayed however if perhaps issues are found regarding it. Providing this option sooner, without testing it as much as possible, in various cases, would not be the best thing to do. When it is ready it will be added in the next update after completing it. It is hard to mention an approximation when discussing such features.

Thank you! Simion C.

Hi,

So the Yoast plugin when active prevents posting the posts on the website? That would be very unusual. Please send us an email at contact@tagdiv.com and provide a link to the website, admin login, and some examples of this issue happening. We will check as soon as possible, let us know.

Thank you! Simion C.

Hi,

Those are very impressive results, thank you very much for the feedback and congratulations for achieving this result. We hope the CSS analyzer tool will help the theme users improve the website performance.

Simion C.

Hi,

A cache plugin should have positive results on the performance of a website, not cause problems. The WP Rocket plugin (if that is the one you are referring to) is a very good caching plugin, with plenty of settings. Maybe check the plugin documentation and experiment with the options it provides https://docs.wp-rocket.me/ while also testing more.

Thank you! Simion C.

Hi,

In our tests using recent theme versions, the latest WordPress, and PHP 8, everything seems to function correctly. So if you want to switch to PHP 8 you can do it. In case there should be problems, please let us know as soon as possible so we can check.

Thank you! Simion C.

Hi,

We haven’t forgotten about this request, an option for it is being developed and will be included in a future update. When exactly it will be added I can’t say unfortunately, as soon as it is ready.

Thank you! Simion C.