Discussion on Bridge - Creative Elementor and WooCommerce WordPress Theme

Discussion on Bridge - Creative Elementor and WooCommerce WordPress Theme

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Hi I started having an issue with anywhere I have an icon and text/link. My links are all shifted a line below the icons. I use them in my headers, footers and on a few pages. They were all working fine until about a month ago. All the margins etc. are set to default, I haven’t adjusted anything.

Hello there,

Thank you for reaching us!

Could you please send us url of your site so we can check this and assist you further?

Also please check if your theme is updated to the latest 25.7 version (please see change log) and that Bridge Core is updated to the latest 2.7.2 version too.



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Here is the site URL: https://cdpbrangus.com/ I just updated the theme and Bridge Core to the latest versions. You’ll see on the homepage on top bar of the header, the white text is shifted down from next to the icons into the cream box and on the footer the text next to the icons are shifted as well. It’s occurring on the body of other pages as well.

Hi again,

Alright, please send us a mail and include your purchase code and one of our agents will assist you.



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When I click the main menu, I want to make it a new window _blank

Hi there,

If you head over to Appearance > Menus Screen Options > Show advanced menu properties, there you will find Link target which you can check and after this is checked your Menu items will do have a link target attribute which you can select to Open link in a new window/tab.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi, when I check bridge281 demo, on my mobile (Galaxy S20) I don’t see the cart, search and side rea menu icons? And the logo’s below the banner are all below eachother and not in two columns next to eachother? Same for the products: all below each other, not in two columns.

Can you check, because I don’t think it should be like this?

Hi there,

Thanks for writing in! Please check this article here.

For the logos below the banner you can affect their appearance and make them to be in 2 columns with a small piece of CSS code, the same refers to the product list if you wish that.

If you need assistance with this we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Thanks! And how can I find out on what domain the purchase code is already used? Because I try to use him but get the message that he is already used.

Thanks!

Hi there,

Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.



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Hi Guys,

Love this Theme! Got this theme last year works like a charm. Very easy to use.

But now I moved our webshop to another server and it is impossible to activated the theme. It’s the same domain but we are getting an error that the verifaction code is already in use. That is impossible because we had to delete the old shop cause of some wallmare on the server. That is the reason we could not deinstall the theme before moving. Cause the site were already down. So now I can’t use my theme anymore. Can you please help me with this issue.

Hi there,

Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.

Thanks.



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Hi, three years ago you said that you were going to add the option of blog link open onto external website instead of a single post page (with usually little information on it, so useless page). Is this in the works please? The fact that it is available to portfolio does not help. Would be great if it could be added to both blog and news items. If not about to be implemented, would be nice if you could share here some code or tell us which file needs to be amended to achieve that as over the years a number of Bridge users have asked for it. Thx NK

Hi there,

Thanks for writing in! You should know that within every portfolio single page under General settings you do have Portfolio External Link however Blog post does not have this option unfortunately. You can however build your own Blog single page with help of a page builder where you do have an option to add and organize your content the way you wish.

You can always build your content with Elementor/WPBakery and use the Image with text https://bridgelanding.qodeinteractive.com/elements/image-with-text/ (or some other shortcode) and link to your own desired URL.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Thanks but not helpful at all. Very complicated for such a small but important and useful function a number of users have asked for over the years and that you said you would implement. Why on portfolio and not on blog items, I guess I will never know. NK

Hi,

Please note that there is a procedure when a user asks for a feature to be added. We do add it on a feature list to be considered for the future updates, however it depends on how many users ask for this feature or if adding it would effect previous versions of the theme. For sustainability reasons we cannot add a feature which may effect sites that were built using the older theme versions, so not all features requested by users can be added unfortunately.

Thank you for understanding.



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Hi, any elements or upcoming features so we can have gradient text?

Hi there,

Thanks for writing in!

We must say that we do not have a plan for this within the near future however you can easily achieve this with a small piece of CSS which you can add to Appearance > Customize > Additional CSS

This is just an example for h3 element:

h3 {
  background: -webkit-linear-gradient(#d2bc36, #da2626);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
}

Or another way of using gradient on h3 is:

h3 {
    background: linear-gradient(to right, #30CFD0 0%, #330867 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
}

This CSS can be used for any text element, you just need to replace the selector. We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi bought template and tried to import the demo #263 but couldn’t get it done. It says there seems to be some issue, please contact support. Can you guys please help me to import the demo. Thanks

Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hello, I have a problem with elliptical slider, by default slider has two options, I can adjust speed and autoplay option, but when I turn on autoplay mode, sliders speed is not changing and it freezes for a long time, can I adjust animation speed for changing sliders, I want to “autoplay” should be faster, hope you understand what I mean, and hope you can help me, thanks in advance

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.



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hello. there’s one delivery demo. but e-commerce pages are all missing. does it support ecommerce and will theme support on WooCommerce pages also? hope they don’t look different from the theme pages…

Hi there,

Thanks for writing in! All our demos within the Bridge theme are compatible with WooCommerce and if some of them have not configured the WooCommerce settings you can always set your shop and this tutorial might help you here.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hello, I already deregistered theme from previous domain but it still show me error if try to use the purchase code for new domain. Please help. My support period expired, i hope this shouldn’t require me to renew the support again.

Hi there,

Thanks for writing in! Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.



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Solo quería saber el porque al insertar nuevas categorías, no me aparecen en la lista de producto. No sé que tengo ya que actualizar, ¿Que puede pasar?

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.



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Hi and thanks for this awesome theme!

I don’t have support anymore, but I need your help for a single question please. I’m using the demo number 345.

Could you tell me how I can change the parallax image of the main page please? I’ve searched in your documentation but I didn’t find where I can change this image.

I beg your help.

Best regards.

Hi there,

Thanks for writing in! The Parallax image on the homepage can be edited within the section advanced settings.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi guys, im using demo https://bridge317.qodeinteractive.com/ and i would like to kno why logo i have entered is too big and how to edit information at the top on the right as address and phone number. Ty so much.

Hi there,

Thanks for writing in! When it comes to the logo simply upload the logo in double the size from how it will appear on your live website. E.g. in case the logo size on your website would be 100×100px, just upload the logo with the size of 200×200px.

You can also read more about it here.

When it comes to the information on the Header top bar you can edit them from Appearance > Widgets > header top bar widget area.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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After the update for the 25.6 version, when I try to make any changes at the “Qode Options” and click “Save Changes”, it doesn’t save the changes, even tought it says “All your changes are successfully saved”. When I refresh the page, it comes back to what it was before.

I tried reinstaling the theme; and reinstalling the Wordpress version; and disabling all the plugins. Nothing worked. Can you guys let me download an older version of the theme, to see if it works? Maybe the 25.5 or 25.4? Thanks

Hi there,

Please send us a mail and include your purchase code and one of our agents will assist you.



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Hi!, I am interested in buying, I would like to know what demo this page has www.eswi.cl

Hi there,

It seems that the demo used on this site is this one: https://demo.qodeinteractive.com/bridge57/



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Hi,

I I have translated some components of the theme with the plugin “Loco Translate”. Unfortunately it did not work for these three. Can you please tell me how I can change this?

ZOOM, VIEW, SHOW MORE

It is the “Portfolio List” with hover text. Or do you have to change this directly in the javascript file?

Please also look at the screenshot: https://we.tl/t-sCejwDBfx5

Thansk & best regards Markus

Hi there,

All our theme labels are translatable and you can check this tutorial here that might hep you.

We do hope this helped and if you need any further assistance feel free to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi guys how are you? I have a question. Theres any chance to make the footer fully transparent? I want to do that in this site: https://jmena.com.ar/ I would like to have those icons over the image, but there in the footer. Let me know. Thanks !

Hi there,

You could try to add this code to Appearance > Customize > Additional CSS

footer {
    position: fixed;
    bottom: 0;
    background-color: transparent;
}
.footer_top_holder {
    background-color: transparent;
}

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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HI! when I login in back-end /wp-admin, I see this script Deprecated: login_headertitle ha quedado obsoleto desde la versión 5.2.0. Utiliza login_headertext en su lugar. El uso del atributo «title» en el logotipo de acceso no se recomienda por razones de accesibilidad. Utiliza el texto del enlace en su lugar. in /home/termas/public_html/wp-includes/functions.php on line 5236

How can fix it? thanks. I using Bridge 24,2. Wordpress 5.7 thanks!!

Hi there,

Please update your theme to the latest version. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480038-How-To-Update-The-Bridge-WordPress-Theme-And-Bundled-Plugins



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Hello,

I have been trying since this morning to add my woocommerce cart to my website, I install it as expected in the adapted widget, but it does not appear ..I tried to contact you via your support but my license does not allow me any more.

Hi there,

Alright, please send us a mail and include your purchase code and one of our agents will assist you.



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“Code is already registered for other domain” – How do I remove the domain that was associated with the license originally and put a new one in? I want to use Bridge on a new site/domain. I had Bridge installed on an old test site a long time ago and can’t even remember the domain I installed it on. There is zero way to contact you that I could see through your site and I can’t contact you here without paying to renew support.

Hi there,

Alright, please send us a mail and include your purchase code and one of our agents will assist you.



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Done. Thank you.

You’re welcome.



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