6449 comments found.
Hello!
Congrats on your new Podcasts feature in Jnews.
Have a request for you. Please consider using the plugin “Seriously Simple Podcasting” instead o “PowerPress”.
There are many reasons to prefer SSP but mainly because the RestAPI for developers be able to create apps to access those podcasts, PP only have RSS fedd and we all know that is very limited, also SSP has is own post format as “podcast” not regular “post”, also because of being able to add hosts and many other features…
Please consider this option, i believe would only need a few adaption on Jnews Podcast plugin.
Best regards. Great job.
Hi SieteOnline,
Thanks for your suggestion, we will check it further.
Regards.
Hello. I really like the design of your theme. Great job!
I want to buy JNews, but I have three questions.
1. How many thumbnails does JNews generate? I know that some themes create more than ten thumbnails of one image. Unfortunately, I am limited by the hosting terms, so I need as few thumbnails as possible. Is it possible to limit their number to 3-5?
2. I am working on a commercial project, so advertising is one of my priorities. I want to use background ad. Most themes use background ad above the header, but I need a different placement (between the header and the main zone). I drew a rough diagram. Please see the image from the link – https://i.imgur.com/4bXFeVf.png – and tell me if this can be done with your theme?
3. I want to use a header that will always be attached at the top of the site (when the user scrolls down, the header does not disappear and a new header does not appear). Like a header that Facebook and Instagram use. Is it possible?
Hi MS_web_media,
Thanks for interesting in JNews.
1. Around 12 images, but you can disable for some thumbnail dimension if you just using a certain block module element. We create several thumbnail dimensions to fit with our custom block module element. It will increase the site performance rather than using a huge image for all block module elements.
2. I unable to access the screenshot above, I got an error page. Can you please check this out?
3. Yes, sure. We have this feature.
Looking forward to hearing from you.
Thank you
Maybe this link will work – https://imgur.com/a/4h5fCYx
Yes, it’s possible. We can guide you how to achieve that.
Let me know if you have further questions.
Thank you
First of all, thank you for this awesome theme.
Can you please check this screenshot ( https://prnt.sc/11c7ai8 ) Why it is ignoring meta description? Showing Menubar in the description.
Regards
Hi amiralishahbangi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Post subtitle section has just disappeared… 
- THEME INFO ###
Themes Name : JNews – Child Theme Themes Version : 1.0.0 Themes Parent : 8.0.3 Themes License : ✔ WP Version : 5.7
Can you tell me how to restore it? Thanks and good job
Hi yanorak,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, how to filter posts depending by “featured” ? Every element in the page builder can filter posts depending by date, views, comments, but I cant see an option to get only “featured posts”
Hi franx80,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi,
Could you add to user profile, favorites post? Now I have only my channels, favorite video, watch later, watch history. But it will be perfect if you could add:
my favorites post categories my favorites post tags my favorites post
And on the profile management dashboard, could you add posibbilites to swich of some social networks, and just keep basic: facebook, Instagram, linkedin, tweter ?
Hi mediarun,
1. For the favorite post categories and tags feature, currently we don’t have this feature. But we already have the like and dislike post feature. For more info you can check our documentation here https://support.jegtheme.com/documentation/like-button/
2. Regarding this thing, please ask for support on our forum here https://support.jegtheme.com/forums/forum/jnews/ . Our team needs to check this further.
Thank you
Hi Diemvovmp,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Check my ticket #85602
Hi Rasikp730,
Our support team already reply your support ticket. Please check it out.
Thank you
Greetings! My Support period is about to expire very soon! Can you please tell me what I am going to keep and what I am going to lose after it expires? Will I still have access to product updates, as well as to the support forum and documentation, just without being able to post threads in the support forum myself? Or do I lose access to the forum completely?
Hi deyankanev,
When your support license expired, you no longer able to create a new thread on our forum. But you still can access our forum, see all support threads, documentation and of course, you still get lifetime theme update.
If you would like to extend or renew your support license, you can check this article for more detail here https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
Pre Purchase Question: Hi I liked Paywall feature in the theme. We have premium content and free content both. But in your documentation it shows Block all post or not. Is it is possible to block the post which we want to block. Not all blog posts of the website will be blocked. Please reply asap
Hi softweblink,
Sorry for the late reply.
No worry, you can set premium content on certain posts only. We already provide an option to set premium content for certain posts only.
Let me know if you have further questions.
Thank you
Please add Rank Math breadcrumb in next update. And please help me in #85460. Thank you!
Hi hieutnmnoo,
Did you mean adding compatibility of Rank Math plugin to JNews? and specific for its breadcrumb feature?
Can you send me the full URL of the support ticket?
Thank you
Yes, please help me! Thank you
https://support.jegtheme.com/forums/topic/cara-memasang-breadcrumb-di-rank-math/Please help me! 
Hi hieutnmnoo,
Please be patient for a while, our support team still check your support ticket.
Thank you
Does the price of 59.00 include all the premium items and plug ins you have listed in the description? Also is it an open code source? So if I want to change anything I can? Thankyou
Hi MySite2020,
Yes, you will get all the premium plugins. You also can use all JNews demos on your website. We already provide import demo feature.
Actually it’s not open source code, but you can easily to make customization. We already provide JNews child theme on the theme package. You can put all your customization in the child theme.
Let me know if you have further questions.
Thank you
ok so I can make changes to any of the layouts that I want to? Example: ad ads to any place on the site and add a shopping cart feature products? where I want to add them to the design pages?
Hi MySite2020,
Yes, sure. We have a block ads module that you can use to add multiple ad slots and we already have a shopping cart feature on the header. You can check the shopping cart demo here https://jnews.io/personal-blog/
Can you tell me in more detail about what kind of design that you refer to?
Thank you
Hello, how do I disable view count on posts?
Hi cersheibel,
You just need to disable JNews View Counter plugin. If you need further help, you can ask for support on our website here https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you as soon.
Thank you
Is it possible to set mega menu? like horizontally like 5 menus in row
Hi mkarthik2210,
Can you provide me an example of the mega menu that you want to have?
Thank you
please check this website https://www.seokhazana.com/ and check last menu i need this.. Is it possible
Hi mkarthik2210,
Yes, it’s possible. We already have custom mega menu feature and you can replicate their mega menu with JNews.
Let me know if you have further questions.
Thank you
Can you customize that mega menu ?
Hi mkarthik2210,
Customize the mega menu like your example above? If yes, we can help you. You just need to open a support ticket on our forum here https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
I had a few question.
1. How “pay to submit” work? Does it working with any Woocommerce getaway? Any demo for me to test? 2. Can I customize “my account” area by adding custom endpoint in the menu?
Hi oren18purple,
1. The user that want’s to submit a post on your website, will need to buy a package. You can check the demo here https://jnews.io/business/submission-plan/ and you can test the frontend submit post editor here https://sandbox.jnews.io/demo?redirect=frontend-submit
You can use any payment gateway supported by WooCommerce.
2. Yes, you can customize the endpoint. We already have this option.
Let me know if you have further questions.
Thank you
2. About “customize the endpoint” . Do I need to add code or just fill in the blanks? I want to add woocommerce endpoint and package endpoint in it.
Hi oren18purple,
For now we provide a WP filter to override the endpoint, so you need to add custom code. But you don’t need to worry, we can provide it for you.
Let me know if you have further questions.
Thank you
How do customer know when their purchase will end? Let’s say they have limit of 10 posts. They have used 3. Will the system display the remaining 7 unused posts?
Yes, we have an account page that showing this kind of information for the user. So user can easily to check their remaining post submission limit.
Thank you
Hi aky_p,
You can try to use WPBakery or Elementor to adding the image slider.
If you need further help, we are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
thanks
Will the theme be uploaded again in the Elements Envato? Thank you.
Hi moneff,
Unfortunately, we don’t have a plan to put JNews back to elements. For now, you can purchase JNews via Themeforest market.
Thank you
I want to use the theme with another domain name. I will remove the theme from the current domain name. How do I reset the license key?
Hi KalbAlAkrab,
In this case, you just need to uninstall JNews on your old domain. After that, you can activate the theme license to your new domain.
Thank you
The theme is extremely heavy and slow. Yes, there are a lot of features but many of them make the theme inconsistent and unstable. For example, even a small feature like reading time is not consistent because it is not shown for some posts.Some layout changes are not reflected on the page. Another example is dark mode. WpBakery Page Builder seems a wrong choice for some demos. Documentation is poor.
My I/O usage resources were limited. There are a lot of calls to admin-ajax.php. This theme is terrible in terms of performance. It does need a dedicated server! I have only one website on my hosting and the result is horrific. Just one simple blog with this theme eats all resources.
Hi earoot,
Can you provide me an example about all of the issue that you report above? We will check it further on my side.
Also, it would be better if you provide me your site URL and the post URL that having reading time issue.
Thank you
Of course, I couldn’t wait for response and I tried to optimize the theme, it is still slow but there is nothing to do. I will not share my site URL here or even in the support forum with you and I will not make any further comment anymore. I am just writing what I did to solve some of these problems for people who have a lot of headaches because of this theme. In my situation, more than 267 calls were made to admin-ajax php in an extremely short period of time and my dashboard was very slow. (Opening aposts or pages section took 4-5 seconds) 0. Install Hearbeat Control plugin to limit AJAX requests (at least on the dashboard). 1. Use a CDN (cloudflare my recommendation) 2. Optimize all assets 3. Don’t show more than 10 posts on the homepage. 4. If possible, don’t use any page builder, but if you really need then use Elementor. In my case Elementor was faster than WPBakery Visual Composer. Good luck. All the best!
Hi earoot,
Actually, we’re not using admin-ajax.php on the frontend JNews as you said above. We use a custom ajax request URL to handle ajax requests instead which have better performance than admin-ajax.php
We only use around 2 ajax calls on the frontend and that’s for the view counter and popup login feature, if you enable that features.
For example, you can check on our demo here https://jnews.io/#demo
Also, page speed depend on many factors such as server setup, server location, number of the installed plugin, website content, ads, external resource and etc.
Actually, we have a private reply feature on our support forum that you can use to share private information. In this case, you can use this feature to share your site URL so we can do further checking on our side.
Thank you
Yeah, I am pretty sure your custom ajax staff has better performance than the admin-ajax.php (!). I knew some developers always blame the server first. No surprise. I do know that you have a private reply feature on the forum. I also know that you offer Increase Page Speed Perfomance service which is quite interesting!
Hi earoot,
In fact, the server plays a key role in site performance, and I believe most users and developers will agree with this statement.
I just noticed you already attached your site URL on this thread https://support.jegtheme.com/forums/topic/dark-mode-6/#post-85305
Screenshot: https://www.dropbox.com/s/thx89tlwzv6lgl6/Screen%20Shot%202021-04-07%20at%2011.43.27.png?dl=0
It’s that your website? if not, can you send us your site URL for further checking? as you already know that we have a private reply feature on our support forum. Only you and our support team are able to view the information.
Thank you
1.- It is possible that the like and dislike if you can use it without users having an account. 2.- A HOME was created but without Elementor, to use only Gutenberg, but the breadcrumbs and the title of the page appear as they can be eliminated for the HOME only
Hi lol_theme,
1. Currently we don’t have this feature. You need to do custom changes to achieve that.
2. For the breadcrumb and title, please try to change the page template to the Landing Page.
If you have further questions, you can ask for support on our forum here https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
