783 comments found.
Hello,
Thanks for showing interest in our product and writing to us here.
Please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And share requirement details so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
thanks i will send you there. You should also have mim max year range. It is important i think!
https://pasteboard.co/K0MeJho.jpg
Will it be possible to style listings differently? I’ve checked all 14+ demos… every page has the same style…. so, is it possible to add, for example, more data to the listing or style it differently?
Also, VIN Import Plugin – it’s awesome idea, however, I don’t get it… does it work only for US market? Do you have any helpful solutions for EU ?
Anyway, great work! Thanks!
Hello,
Thanks for showing interest in our product and writing to us here.
Please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And share requirement details so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello, I purchased the theme months ago, great work. I would like to add a new status. Right now there are 2 main status (sold/unsold), how can I add another one? Also, would like to show a different image than the one is shown when sold is selected. Thanks!
Hello,
Currently, there is no option to change current options for status as either it is sold or unsold if it is partially sold then also it is sold.
If you explain us your purpose then we can guide you as you can group the vehicle by creating new attribute or using existing one like condition.
Hope this will resolve your query. If you still have any queries, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hi, can’t see HP (Horse Power) in the vehicle options.
Hello,
Please create a support ticket on https://potezasupport.ticksy.com so that we can guide you in a more organized way.
Also attach where you want to show HP (Horse Power) in the vehicle options, Mostly you want to add this attribute then refer to https://docs.potenzaglobalsolutions.com/docs/cardealer/#how-to-add-custom-attributes and map it to the Vehicle listing, Vehicle detail pages and other areas of the site.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
hello, is it possible to edit or modify a Vehicule once posted? when i click on the button modify nothing happend.
Thanks, Romain
Hello Romain,
Please create a ticket on https://potezasupport.ticksy.com/ on our support. So we can provide you support in an organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
hello i have problem the demo can’t install can you check my website
Hello,
Yes we can check this.
Please create ticket on https://potezasupport.ticksy.com/ on our support. So we can provide you support in an organised way.
Thanks, Mitesh
Hello,
I updated the theme to the last version but it broke the website, it won’t load anymore. It just shows the loader image that keeps loading… Please help me to figure it out.
Thanks in advance for your help Bledi
Hello,
Thanks for purchasing our product and sharing your queries.
Please create a support ticket on https://potezasupport.ticksy.com, and provide detailed information with links and screenshots, so that we can check and guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello and thank you for your beautiful theme. I have a few question requiring answers, please. 1. Does your theme come with the latest database of vehicle makes and models that is uploaded during theme installation or is the buyer expected to manually enter this? 2. Is there an option for users to register with their mobile phone and not just email address to reduce the element of fraud? I am aware there’s a plugin which some theme dev’s integrate into their theme that allows for mobile registration. 3. In addition, is there an option for social login? 4. Are there placeholders where ads can be placed both html and image type? Thank you for the time. JD
Hello,
Thanks for showing interest in our product and writing to us here.
- Does your theme come with the latest database of vehicle makes and models that is uploaded during theme installation or is the buyer expected to manually enter this?
=> Makes and models need to be added manually. - Is there an option for users to register with their mobile phone and not just email address to reduce the element of fraud? I am aware there’s a plugin which some theme dev’s integrate into their theme that allows for mobile registration.
=> There is no option to register with the mobile phone. - In addition, is there an option for social login?
=> No, there is no such option. - Are there placeholders where ads can be placed both html and image type?
=> No, there is no such option.
Hope this will resolve your query. If you still have any queries, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CiyaShop Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Pre sales question: 1) Does this theme has ad such as featured ads available for classified theme? 2) Does this support third party API integration? 3) What are the list of currencies supported?
Please create a pre-purchase ticket on https://potezasupport.ticksy.com/ so we can guide you.
Thanks, Potenza Team https://www.potenzaglobalsolutions.com/
Your theme does NOT import the demo contents. All the php valors are set to maximum. Clicking and nothing happens. And there is no documentation to this COMMON error.
ok, have you purchased the theme?
Have you purchased the theme?
We have check import the demo content working smooth with old and fresh installations.
Please create ticket on support https://potezasupport.ticksy.com/ with the admin details so support team can look into it and guide you in an organised way.
Thanks, Mitesh
I am having some trouble just lately a week ago after my support expired.
The front-end display not reflecting to my back-end system edited designs and new amendments.
This is really strange. First time ever encounter such issues… Would really appreciate if you can have some tips on this theme.
Purchased customer. Thank you
Hello,
Thanks for purchasing our product and sharing your queries.
Please create a support ticket on https://potezasupport.ticksy.com, and provide detailed information with links and screenshots, so that we can check and guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hi author, https://potezasupport.ticksy.com, this link doesn’t seem to work! Looking forward to how can I resolve this issue. Thank you
The support link is working fine. To solve your problem, please understand we need to replicate it.
Hello i wanted to know is there a way to show on the website the most viewed vehicles in the sidebar and if the theme supports a rental too
Hello,
Thanks for showing interest in our product and writing to us here.
Unfortunately, the current theme version doesn’t have features to show the most viewed vehicles and rental options. But you can customize the theme and make it happen.
If you have any more queries on the product, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CarDealer Theme” as the prefix for the ticket subject so that we can guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Hello,
I have a pre-purchase question: Is the inventory list available in German or do I have to translate it? For example: “6-Speed Manual” > “6-Gang-Schaltgetriebe”?
Thanks in advance!
Hello,
Thanks for showing interest in our product and writing to us here.
If your site is a single language site, you can add items in your language directly, and if your site is in multi-language, you need to add a translated copy of the default language.
Hope this will resolve your query. If you still have any queries, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CarDealer Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hi! How do I change the current Open Graph image? Cant seem to find where.
Hello,
Thanks for purchasing our product and sharing your queries.
Based on your comments, we didn’t get your query. Please provide more information with the screenshots and site details through support ticket – https://potezasupport.ticksy.com so that we can guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Hi , how do you make a car : featured so that it can appeared on the Potenza vehicles carrousel . I Chose ” Featured car ” as the type of car that should only appeared on the carousel
Hello,
Thanks for purchasing our product and sharing your queries.
You can make the car as featured from the admin panel inventory listing page. See the following screenshot: http://prntscr.com/10dfyfr. If you want to show the featured vehicles using “Potenza Vehicles Carousel” shortcode then you can choose the featured option from the shortcode(see:http://prntscr.com/10dg26e).
Hope this will resolve your query. If you still have any query, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Thank you so much !!!
Hi! The car images don’t resize to 100% on mobile. Please compare on mobile my dev site: http://goldcar.pedroferreira.pt/veiculos/ and the demo:https://cardealer.potenzaglobalsolutions.com/cars/?cars_pp=12&cars_orderby=date&cars_order=asc&cars_grid=yes&lay_style=view-grid-left
In the demo I see the css: @media (max-width: 479px) .car-item .car-image > img { width: 100%; }
I doens’t appear on my site, can you help?
Hello,
Thanks for purchasing our product and sharing your queries.
It seems there is some customization, and a link is added on the car image, due to which it’s happening. Please check your customization and added formatting to handle the layout.
Hope this will resolve your query. If you still have any query, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
i bought this theme and installed on one domain , now my domain is expired ,so i renew that and tried to install it again but it says “The installations count has been reached to the allowed limit.” how can i resolve this . i’m using one license at a time .
Hello,
please create support ticket on https://potezasupport.ticksy.com/ with your invoice and license key details. So, We can look into this in an organised way.
Thanks, Mitesh
OK , i goto above url and tried to submit my issue it says my support is expired and i have to renew , for what i have to renew ?? i have issue related to license limit , i just want my license on other site i paid for that . kindly resolve my issue here. Thank you and waiting
Hello,
Please select PREPURCHASE and create PREPURCHASE ticket with your invoice and license key so we can look into this.
Thanks, Mitesh
why i should PREPURCHASE it again ??? i already PREPURCHASED it . ??
are you still there ?
i’m still waiting for response ???
Hello,
You can create pre-purchase ticket without active support. you can share your license key and Invoice in the ticket as you cannot share that information here as this is a public forum.
Please select PREPURCHASE and create PREPURCHASE ticket with your invoice and license key so we can look into this.
Thanks, Mitesh
Very Bad Support .they even not bother to reply. Please don’t buy if you change your domain then you have to buy this again . you paid this for there money bank. Mitesh i’m still waiting my response .
Still waiting
please i cant find where i can edit my top header. the mail time and phone number there
Hello,
Thanks for purchasing our product and sharing your queries.
You can manage it from Theme Options > Site Info > Site Contacts.
Hope this will resolve your query. If you still have any queries, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hi , I would like two add a calling number of vehicle page . each cars should have a calling number as they all belong to different seller . How do we add a calling button / number on the vehicle page ?
Hello,
Thanks for purchasing our product and sharing your queries.
We replied to your ticket (#2698582) in our support forum. So, let us be there.
Hope this will resolve your query. If you still have any queries, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Thank you
Hello,
Thanks for purchasing our product and sharing your queries.
You can add your new condition from Admin Panel > Vehicle Inventory > Conditions section. And it will display on the listing with default formatting. If you want to add your custom style, you can add custom CSS in the child theme.
Hope this will resolve your query. If you still have any queries, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/