1960 comments found.
Hi, I have a few questions: 1) Is it possible to implement a search in the home page where customers can search/browse items based on specific price? E.x items under $500 , items from $1000 etc? 2) How can I make a section with latest sales (items)?
Thank you
Hello,
Regarding your questions:
1. It is only possible if you set the shop page as the homepage. WooCommerce only supports to filter products on the shop page. So if the shop page is the homepage, you can add the price filter.
2. You can add a Products Grid widget to your page then set the order as “By date”.
Kind regards
Thank you for your reply!
1) Ok, than is it possible to place a price filter in the shop page? 2) I don’t see such order option, only the type of products (recent products, bestsellers etc)
Thank you
1. Yes, it is possible.
2. You can use the type “Sale Products” or use this shortcode of WooCommerce.
[sale_products orderby="date"]
Thank you
Hi Sober team, we are having a similar issue as @xEns75. The cart header fuses with page after the update; https://www.attheworkspot.com/cart/. Setting the header background to white instead of transparant is not an option for us, since it also effects the header on the homepage.
Do you have any suggestions? Many thanks.
Hi,
There is an option to change the header background for each page when you edit a page. Please edit the cart page then change the option in the Display Settings box.
You can check this documentation for more details:
https://docs.uix.store/sober/#/page/display-settingsThank you
hi guy, the page scroll down auto when related products is display, please help me thanks regards
Hi,
Please share your website address or a example URL. We will check this issue for you.
Thank you
Hello,
It seems to be a conflict of plugins. Please deactivate plugins one by one to test what plugin cause this issue.
Thank you
I’m having problems with the sober addons plugin. With the plugin active I can’t edit pages with the elementor or open it. If you disable it, it is already possible to edit and open pages. The plugin is at version 1.5.3
Hi,
Look like it conflict with a plugin on your website. Please try to deactivate other plugins one by one to test the problem.
Thank you
Disabling all plugins, the only one that is causing the page not to open is the plugin “sober addons”. Are there any updates to resolve this issue?
Hi,
Please mail us your website address and the admin login credentials. We will check this issue for you.
You can use the contact form in this link:
https://themeforest.net/user/uixthemesThank you
Hi is there a way that I can order my blog posts? I’ve tried changing the dates but it does not work? Any thoughts please?
Hello,
By default, WordPress sort blog posts by published date. You can edit to change the posts order. Or you can use a plugin to change this order. For example, you can use this plugin:
https://wordpress.org/plugins/post-types-order/If you need more assistance, please open a ticket on the support site. Our supporters will be happy to help.
https://uix.ticksy.com/Thank you
Hi there I have tried both changing the date and also using a sorting plugin. They do not move?
Please open a ticket on the support site and share your website address with the admin login credentials. Our supporters will check this issue for you.
Thank you
Bonjour, La page mon compte ne s’affiche pas correctement, elle se fusionne avec le header. Avez-vous une solution s’il vous plait ? https://thedailydeco.com/my-account login: TEST password: TEST
Hi,
It seems you set the header background of this page as “Transparent”. Please edit this page and change the header background to “Light”.
Thank you
Thank you so much ! problem solved
There seems to be an issue with the instagram footer again, I have ‘Instagram did not return any images.’
Any ideas? Many thanks!
Hello,
Thank you for your feedback. Please check and ensure your Instagram is not set as private. You can also recreate a new Instagram Access token following this documentation.
https://docs.uix.store/sober/#/misc/instagramThank you
Hello,
We are not using Poppins, and it’s not selected in any field under the Customizer >Typography. Is it possible to prevent the theme from loading the font from Google to preserve resources?
Thank you
Hello,
You can use Loco Translate to translate the loading status of Poppins from “on” to “off”. Please check this screenshot for more details:
https://prnt.sc/13cf3z2Thank you
Hi, Using the 3.1.2 sober version and the Woocommerce 5.3.0 According to woocommerce the 2 files below are obsolete. Are you planning an update?
sober/woocommerce/emails/customer-on-hold-order.php (3.5.0 -> 3.7.0) sober/woocommerce/single-product/add-to-cart/grouped.php (4.0.0 -> 4.8.0)
Thanks
My fault. For the 1st (customer-on-hold-order.php (3.5.0 -> 3.7.0), I had an active copy of the old file. But for the 2nd, I can’t find anything
Hello,
Thank you for your feedback. We’re going to release a new update for this theme soon.
BTW, if you’re going to modify WooCommerce templates, you should use a child theme to avoid losing them during updates.
Thank you
Hi, Is it compatible with woocommerce 5.3.0?
Hello,
Yes, this theme is fully compatible with the latest version of WooCommerce. We will release a new version to update included template.
Thank you
after i installed the theme, i had this notice ” Your (Sober) theme contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure they are compatible with the current version of WooCommerce.” how can you help me
Hi,
Thank you for your feedback. It seems you are using an old version of the Sober theme. Please try to update it to fix this issue.
If you need more assistance, please open a ticket on the support site. Our supporters will be happy to help you check this issue.
https://uix.ticksy.com/Thank you
Hi, i have different sub domains (Separate installation) for different countries like us.storename.com , uk.storename.com , in.storename.com etc… Do I need to buy a new license for subdomains? or single license enough?
Hello,
By default, one license is only used on one finished site. However, if you’re building sites as subdomain that for different countries, you may use one license.
Please check this document for more information.
https://docs.uix.store/sober/#/getting-started/sober-licenseThank you
Hello,
Would you have a solution to hide out of stock products from related products in woocommerce please?
Sincerely
Hi,
You can try one of following solution to exclude out of stock products from related products.
https://wordpress.org/support/topic/hide-out-of-stock-products-from-related-products-2/ https://wordpress.org/support/topic/hide-out-of-stock-from-related-products/Thank you
Hello,
I use a marketplace module, then each vendor page got the header with breadcrumbs. I wanna disable this on vendor pages.
Can you please tell me how to do ?
Thank you in advance, regards.
Hello,
You can use custom CSS to hide it. The CSS code depends on what plugin you are using for multi-vendor. If you can provide and example link, we can help you with the CSS code.
Thank you
1. Is it possible to redirect the customer to amazon or a different site once they press the “add to cart” button for a product?
2. Can the “add to cart” button be changed to a “buy now” or “purchase now” button ?
Hello,
1. Yes, you can. WooCommerce does support external/affiliate products. You can check this document for more details:
https://docs.woocommerce.com/document/managing-products/#add-external-affiliate2. Yes, you can. You can use a plugin to add the buy now button to your product.
Best regards
Why can’t I update this theme automatically?
Hello,
Actually, you can update it automatically with Envato Toolkit plugin. Please check this documentation for more details.
https://docs.uix.store/sober/#/update/update-themeIf you need more assistance, please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hello! can I update this theme with envato plugin? directly from wordpress admin panel?
Hi,
Yes, of course you can. Please check this documentation for more details:
https://docs.uix.store/sober/#/update/update-themeThank you
Hello, in the shop demos I can’t find an example of a product page with variables. I am looking for the possibility to choose the color variable of the product and when I select the color must change the product photo of the same color. For me it’s fundamental. In addition, is it possible to add multiple variables for a single product? for example the model and the color. Thank you
Hello,
You can check the demo of variable product on this link:
https://demo.uix.store/sober/product/guide-pack-cap/Actually, you can see a list of product demos in the “Shop” menu.
Thank you
why the price in a variable product is price + taxes and in a simple product taxes + price? see Attachment https://ibb.co/P68DB27
Hello,
Thank you for contacting us. Please share your website address, we will help you check this.
I’m of the opinion that Revolution Slider is redundant in most use cases as it’s overkill.
Would be better to create your own Elementor component for sliders – keep it simple!
I did not buy your theme because it came with Rev Slider bundled; it’s not a selling point for me (and I suspect most users).
Hello,
We totally agree with you. Actually, we had thought about it before, but with WPbakery Page Builder, it will be more complex for end users. We will try to create a simple slider for Elementor, so it will be easier for most of people.
Thank you
