Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hi, can you help me to make the “Shipping” title becomes beside the Shipping options like in this picture: I wanna to be like this: https://drive.google.com/file/d/1RoQrr8uw0nmBN6C1Q9xcPU1OES2vBuqB/view?usp=sharing

Flatsome Cart Shipping now looks like this (the “Shipping” title appear above the shipping options, I don’t want to be like this): https://drive.google.com/file/d/1dM4sdJBN6BCec_HIdg1JwL02KM5pPUaK/view?usp=sharing

thank you in advance

Hi,

That field is generated separately for single and multiple shipping options by WooCommerce. It’s not about Flatsome.

I am experiencing an issue but your support is really pathetic they are not responding to my query. I think I made a biggest mistake to buy this theme.

Hi,

I see you submitted your ticket (#134550) yesterday. Our response time is ~2 business days, as you can see at the top of the Support tab. You’ll get an answer shortly.

do this theme override the dokan classes and use flatsome theme if yes how do I override the theme classes from dokan single store it the below code is correct

// Disable default class from theme and over ride the dokan class add_filter( ‘body_class’,’my_body_classes’ ); function my_body_classes( $classes ) { if(dokan_is_store_page()) { $classes[] = ‘dokan-store’; return $classes; } }

Hi,

Can you submit a support ticket here?

How can I have an image or image bo, when mouse over, appears some text, likes here: https://www.teamviewer.com/en/

Hi,

Can you submit a support ticket here?

Hello, it is possible with the Flatsome theme to hide add to cart, product price for NOT registered users ONLY?

Hi,

Catalog Mode is global for now. We’ll add the “registered users only” option in one of the major releases.

In the web vitals check: accesability i get:

[aria-hidden=”true”] elements contain focusable descendents Focusable descendents within an `[aria-hidden=”true”]` element prevent those interactive elements from being available to users of assistive technologies like screen readers. Learn more. Failing Elements div.product-small.col.has-hover.product.type-product.post-3912.status-publish.instock.product_cat-zonnebril-heren.has-post-thumbnail.shipping-taxable.purchasable.product-type-variable

How can i fix this?

Hi,

Can you submit a support ticket here?

Hi there! I want to add a widget to my site to show reviews. I made the page with the UX builder, but the code provided is a Java Script code. The builder itself can read the Java Script code but it’s not “readable’’ for the final live page. I also added the code to the widgets of footer 1, but this is also not a solution. Do you have another solution that might work? Thank you!

Hi,

The only way to make a js script work in WordPress is to put it in the header or footer with “script” tags. You can add it in Flatsome>Advanced>Global Settings>Header Scripts, Footer Scripts, or by using the Code Snippets plugin.

Hi there! Thank you. This is not a generic code that should be in the header or footer. Instead, this code has to be somewhere in the page builder. Based on your answer, this is just not possible in Flatsome? There is also no workaround?

Hi there! Did you see my question above? Would love to know the possibilities! Thanks!

Hi, I am creating a new page and for the first time I am using the import pre designed layouts from the Flatsome Studio. The problem is that when I hit “import” it freezes and sticks to 0%. ¿Is this not working?

Hi,

Can you submit a support ticket here?

Hello. We are using RTL theme. I try to use masonry but it support only LTR How I set it as RTL? Thank you

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello

Does the theme supports RTL for the masonry grid? I ask in general.

Hi ! It would be so great to have the ability to filter products (UX builder / widgets) by attributes. Categories and tags are not always very adapted to needs. Do you plan to make it possible ? Thank you !

Hi,

You can vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.

Top rated features will be included in our developer’s to-do list.

Great, I think I’ve found the feature request asked by almost 100 people. I’ve added a vote ! ^^

Thank you ! Have a good day

Hello, How can I link to an open accordion tab?

Hi,

It’s not possible for now.

Hi, can I disable the image product (zoom) click?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Can you please open this product page on the mobile device and try to swipe by the finger the featured product image ?

https://kreativhjem.no/product/elegant-20-x-80/

Why when I swipe the image dissapear for a while and whole screan jumps up and then down ?

How to fix that behaviour ?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

sent

Hi, love the theme and looking for a little help with the mobile menu. In the shop I have several ‘filter by attribute’ to allow customers to filter the products. Some filters are set to ‘drop down’ whilst others are set to ‘list’. It works a treat on the Desktop view but I have noticed on mobile, the items set to ‘drop down’ dont expand when clicked – instead it brings up the keyboard prompting the user to type in text to search. I’m sure I must have a setting wrong for the mobile view – have I missed something obvious? Many thanks for any advice

Hi,

Can you submit a support ticket here?

I have both Flatsome theme and I’m happy with it but I have a problem sorting the products by modified date using UX BUILDER Products widget. It always sorts by published date or ID, not by modified date. What can I do it is a must have for me.

Hi,

Can you submit a support ticket here?

Hello, i have posted it. But this is general problem that I think everyone should know?

Flatsome uses the default WooCommerce product ordering. There is no “modified date” among the sorting parameters as you can see here.

Way to do more SEO friendly permalinks? Hey, I set my own product base permalink in settings to /lighting/ because I need the SEO value of all products being under leds.to/lighting/{product-name} ... which is working… Example URL – https://leds.to/lighting/100ft-led-strip-lights-livingpai-color-changing-led-light-strips-with-music-sync-remote-built-in-mic-bluetooth-app-control-rgb-led-lights-for-bedroom-party-kitchen-tv-home/ ...BUT… after doing this, and leaving only periods in the Product category base and Product tag base, it breaks the breadcrumb links on the site… see example of this… https://leds.to/tools-and-home-improvement/lighting-and-ceiling-fans/ screenshot—> https://www.screenpresso.com/=7BQfc

I need both of these to be able to work for SEO, because I intend to link footer links and manin menu links in navigation to these directories, and I don’t want ANY weird directory names in between them, like ‘product-category’ etc.

How can I accomplish this with your theme? Here’s a screenshot of my permalink settings…—> https://www.screenpresso.com/=J3Arc

Thanks

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi dear people, i found your theme in the web site of wcfm. I what to create a multi vendor hotel booking marketplace and have following questions.

As every hotel booking site, I want to have a search option by location and date availability, then show a list of available hotels, and for each hotel show a list of rooms. Finally, for each room selection I want to show the room description and fotos in an extra page.

Is something like that possible with flatsome if multivendor and booking is covered by other wcfm and WooCommerce plugins?

Can you please give some hints on how to begin setting this up?

Cheers Best

Hi,

Flatsome uses default WordPress and WooCommerce search features. You’ll need a 3rd party plugin to extend them.

Thanks. If I buy does your support supply with hints and instructions on how to roughly setup this? I mean these two layer listings, hotels with rooms inside.

Flatsome is just a theme. I think it’s going to be solved by the author of the plugin.

Hello, in the new version of the theme, there is a bug in the Lightbox Image. When the lightbox is active, it is not possible to move between images using the arrows.

Hi,

If you think there is a bug, please report it by submitting a support ticket here. Ignore the auto-reply. All tickets are reviewed and the bug reports are forwarded to the developer team to check.

  • The same problem from estesasi in the versions I tested: 3.13.0, 3.13.1, 3.13.2, 3.13.3.
    • I tested version 3.12.3 that does not have this problem.
      estesasi

      After opening Menus from Appearance > Menus, then trying to browse to a different page, it will pop up the alert saying “Changes you made may not be saved.” even if you haven’t made any changes. But, when I use another theme this does not happen

      After opening Customize from Appearance > Customize, I make a change and click the Save button and then trying to browse to a different page, it will pop up the alert saying “Changes you made may not be saved.” even if you even saved the changes. But, when I use another theme this does not happen

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Hi is there any chance to add an ecommerce app like footer menu in flatsome? Do you guys have any plans to add this feature? it would be a great option if you add this in mobile version.

Hi,

You can vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.

Top rated features will be included in our developer’s to-do list.

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